Had a few troubles with Curse Forge but overall it really is a good thing.
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CurseForge is a platform where gamers can find and download mods and add-ons to customize their gaming experience across various titles like Minecraft, World of Warcraft, and more. It's a hub for user-created content, allowing players to enhance and personalize their favorite games.
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Replied to 14% of negative reviews
Typically replies within 24 hours
I wanted to delete my account
I wanted to delete my account, and they did it, thank you.
don't leave bad reviews because you did something wrong
curseforge is a great mod launcher not only for Minecraft but for other games to. Now one they to note is to know what mod works with other mods so the game doesn't crash while trying to launch so don't leave a crappy review because you didn't make sure that one mod works with one another
IT WONT WORK
Doesn't even work.Ive tried to install the mimicer mod 7 times and it just won't work.very disappointing.
Very fast and thorough!!
Great customer support!
Great cc/mod platform!
great app/platform for downloading and managing sims 4 cc and mods. found out from youtuber stephOsims, gave it a try and loved it! had some issues with my files due to onedrive and emailed support, very timely and fast replies that helped resolved the issue quickly! would love to see them work with more cc and mod creaters
Awesome support
When launching the Minecraft Launcher…
When launching the Minecraft Launcher via the CurseForge Launcher,
I encountered a bug where the settings wouldn't save.
I submitted a support ticket, and within a few hours,
I received a reply. The response confirmed the bug, provided details about the fix, and informed me that it would be resolved in an update within a few days.
The email was clear, concise, and
incredibly professional.
I was thoroughly impressed by the exceptional support provided.
Without a doubt, it's a 5-star experience!
Will take the time to find out exactly is going on or needing to be done.
They were very patient with regard to the matter in which I had come to them over when a mod had been removed for reasons. When asked what was the problem, they were very forward in telling me the reasons as to why, and offered a refund with the presenting of a receipt.
Responsive Support and Team
I had an issue with a change in the automatic file moderation process. Support kept me posted, and my problem was resolved within a week despite requiring code changes on the CurseForge side. Very impressed by the turnaround.
Amazing Support
I had lost my account information and it created a new account,I contacted curse forge support, they were extremely helpful and got to bottom of the situation quickly. (Thanks Ori G)
I appreciate your reply to my previous review
I appreciate your reply to my previous review I left concerning corrupted mods that break my game being advertised to me to download. I mentioned I don't understand the mods folder, so when there is a corrupt mod, I don't know which one it is. I know my incompetence is not your fault, as I mentioned. I don't know how to tell you which mods lag the game like you requested me to in your previous reply.

Reply from CurseForge
Warcraft addons failed to download
The app wouldn't download any warcraft addons - turns out my ISP was blocking my computer from their servers. The support team rep was polite and patient with me - thank you Tom W you are the real MVP - I hope CurseForge will hire you after the internship program
Agent made me Feel like Family
The agent I spoke with was attentive, precise, and very knowledgeable. They were transparent and kind and honestly made dealing with CurseForge feel like dealing with a Friend or family member's Business. I am thrilled with my experience. I will gladly continue to support CurseForge!
So helpful
So helpful! I was having issues loading mods for Minecraft after an update and Dana F was super kind and helpful with getting everything working again. I got guided through the steps and learned a bit more about fixing things so maybe I won’t need so much help next time. Thank yall!
Great support — helped me find what I was doing wrong and pointed out one setting I didn’t know about
I was having trouble getting a certain addon (Hekili Priority Helper) to show up in the CurseForge app on my Mac, and Dana on the Overwolf support team was able to help me out, pointing out a setting that I didn’t know about, which was causing the app to search for the addon in the wrong “flavor,” or version, of WoW. It was searching Classic rather than Retail. After finding that “flavor” setting, I set it to retail and went back and I was able to find the addon.
First contact with support ever and…
First contact with support ever and they fixed my issue straight away, the first time. Friendly people. Thank you!
I mean what can I say
I mean what can I say, people that work there actually care, the experience is always improving, and they listen.
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