Giga Meubel Reviews 2,678

TrustScore 4 out of 5

4.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high quality of the furniture and products, noting that they are unique compared to those of other stores. Consumers are also satisfied with the prices, considering them reasonable. The delivery service is generally fast and efficient, with staff being friendly and helpful. People also highlight the clear communication and information provided throughout the process. However, some consumers have experienced issues with contact and communication, particularly regarding delivery scheduling. Some reviewers reported delays in delivery and a need to follow up for updates. Additionally, a few customers have reported receiving damaged items and difficulties with the return process. Despite these issues, many reviewers express overall satisfaction and a willingness to order again.

Based on these reviews

Rated 4 out of 5 stars

Nice commucation on the day of the delivery. About 15 min before the driver called to let me know he is coming. Nice reachable call service after details of the day of my delivery was unknown at fir... See more

Company replied

Rated 4 out of 5 stars

Positive experience. I ordered a dining table. The information on the website was complete and accurate, most importantly the measurements. Delivery was within 2 weeks. Initially I was just waiting to... See more

Company replied

Rated 4 out of 5 stars

The ordering of the product went well. Also contact with the customer service went well. The monitoring of the delivery was done by clear e-mails. One less point: the construction of the doors. For... See more

Company replied

Rated 4 out of 5 stars

I had to wait several month to get my parcel but the price is very correct and now the parcel is here and it is perfect

Company replied

Rated 2 out of 5 stars

I ordered a lamp from Giga Meubels, but it arrived damaged today. I couldn’t find any information about the return process. Could someone please advise me on how to proceed with the return?

Company replied

Rated 5 out of 5 stars

Bought a new cupboard, did my prework, only to forget to include the box. Conclusion: The big thing didnt fit in the elevator. Giga meubel's delivery driver helped me through the entire way,... See more

Company replied

Rated 5 out of 5 stars

Super friendly staff in their store, quality furniture for a very good price. My sofa was in stock en delivered on the date i specified. Delivery was smooth and friendly. I am very happy with my new s... See more

Company replied

Rated 5 out of 5 stars

Beautiful table of great quality! Relatively easy to assemble too. Fast and friendly delivery, all the way into my dining room. Easy to set a delivery date via the link in email - good experience over... See more

Company replied

Rated 5 out of 5 stars

The couch is all we expected and looks great in our living room. The delivery was easy and on time and the person delivering was helpful.

Company replied

Rated 5 out of 5 stars

Perfect service good price and quality product. Also driver was on time with delivery perfect! Thanks Giga Meubel!

Company replied

Rated 5 out of 5 stars

The furniture is of extremely high quality and unique vs most other stores. I also find the prices to be very reasonable. I picked a table and chairs that were in stock because of reviews I read and r... See more

Company replied

Rated 5 out of 5 stars

Delivery was great. The driver helped us bring in the heavy closet and took it out of the package. The closet itself is beautiful. Happy customer

Company replied

Rated 5 out of 5 stars

Thank you very much for your service and your great quality.

Company replied

Rated 2 out of 5 stars

We received our orders but they took exceptionally long to deliver it to us and were poor with their communication. They promise and under deliver. Instead of them contacting me with feedback, I had t... See more

Company replied

Rated 2 out of 5 stars

I order a TV set XL and they did not gave me the opportunity to have it deliver it in my first floor I had to call several times to get this arranged, at the end they delivered the furniture to the fi... See more

Rated 5 out of 5 stars

Products delivered according to plan. Beautiful products. Clear communication.

Company replied

We perform checks on reviews


Company details

  1. Furniture Store

About Giga Meubel

Written by the company

Giga Meubel


Bij Giga Meubel zijn we ontzettend trots op onze unieke positie in de meubelbranche. Omdat we onze eigen unieke ontwerpen produceren, haal je echt bijzondere meubels in huis die nergens anders te vinden zijn.

Hoge klanttevredenheid

We zijn trots op onze hoge klanttevredenheid en doen er dan ook alles aan om te zorgen dat je je welkom voelt en met vertrouwen een aankoop kunt doen. Ons deskundige en vriendelijke team staat altijd klaar om je te helpen bij het beantwoorden van vragen en het geven van advies. Geen vraag is te gek, dus vraag gerust om advies.

Veelzijdige meubels

Ons assortiment is enorm divers en biedt meubels in verschillende stijlen en prijsklassen. Bij Giga Meubel vind je altijd wat je zoekt, of je nu op zoek bent naar moderne, industriële of vintage meubels. Om onze meubels in het echt te bekijken verwijzen we je graag door naar onze woonwinkel in Soest. Onze showroom heeft een oppervlakte van maar liefst 1200 m² om inspiratie op te doen .Kom gerust eens langs in onze showroom en laat je inspireren door ons ruime assortiment. Wij zijn 7 dagen per week geopend en hebben ruime openingstijden. Parkeren kan gratis op onze eigen parkeerplaats en wij zijn ook goed bereikbaar met het openbaar vervoer. We zien je graag bij Giga Meubel in Soest!

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Fast delivery and all the products…

Fast delivery and all the products received were as expected.

1 October 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Rosioru,

Wat fijn om te horen dat je tevreden bent met de snelle levering en dat alle producten aan je verwachtingen voldeden.
Hartelijk dank voor de positieve beoordeling van 5 sterren! We hopen je in de toekomst weer van dienst te mogen zijn.

Met vriendelijke groet,
Team
Giga Meubel

Rated 5 out of 5 stars

Super friendly staff / Quality furniture!

Super friendly staff in their store, quality furniture for a very good price. My sofa was in stock en delivered on the date i specified. Delivery was smooth and friendly. I am very happy with my new sofa!

26 September 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Dear Fio,

Thank you for your positive review! We are delighted to hear that you are satisfied with your new sofa and your experience in our shop. We strive to offer quality furniture at a good price, and we are pleased to hear that you are satisfied with the delivery and service.

Kind regards,
Team Giga Meubel

Rated 2 out of 5 stars

I ordered a lamp from Giga Meubels

I ordered a lamp from Giga Meubels, but it arrived damaged today. I couldn’t find any information about the return process. Could someone please advise me on how to proceed with the return?

17 September 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Arpita,

Wat vervelend om te horen dat de lamp beschadigd is aangekomen. Onze excuses hiervoor. We helpen je graag verder met het retourproces.
Via onderstaande link kunt u alles lezen en uw retour aanmelden:
https://www.gigameubel.nl/retouren

Met vriendelijke groet,
Team Giga Meubel

Rated 5 out of 5 stars

Great quality

Great quality

14 September 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Alex,

Bedankt voor je positieve review! We zijn blij om te horen dat je tevreden bent met de kwaliteit van onze meubels. We streven er altijd naar om onze klanten de beste producten te bieden.

Met vriendelijke groet,
Jamie
Team Giga Meubel

Rated 5 out of 5 stars

Perfect service good price and quality…

Perfect service good price and quality product. Also driver was on time with delivery perfect!

Thanks Giga Meubel!

21 August 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Marco,

Bedankt voor je positieve feedback! We zijn blij om te horen dat je tevreden bent met onze service, prijs en kwaliteit van het product. Fijn dat de chauffeur ook op tijd was met de levering.

Met vriendelijke groet,
Jamie
Team Giga Meubel

Rated 5 out of 5 stars

Great!

The couch is all we expected and looks great in our living room. The delivery was easy and on time and the person delivering was helpful.

12 August 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Suzanna,

Bedankt voor je mooie review! We zijn blij om te horen dat de bank aan al je verwachtingen voldoet en prachtig staat in je woonkamer. Ook fijn om te horen dat de levering soepel verliep en op tijd was, en dat de bezorger behulpzaam was.

Mocht je in de toekomst nog vragen of opmerkingen hebben, dan staan we altijd voor je klaar.

Met vriendelijke groet,
Jada
Team Giga Meubel

Rated 4 out of 5 stars

Overall good experience and product

The ordering of the product went well. Also contact with the customer service went well.
The monitoring of the delivery was done by clear e-mails.
One less point: the construction of the doors. For me it turned out to be difficult to do. Still not straight. And one part let loose, fixed it (not a big problem).

1 August 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Good afternoon,

Thank you for your review. We hope you enjoy your new purchase.

Kind regards,

Team Giga Meubel

Rated 5 out of 5 stars

Good service & beautiful products

Products delivered according to plan.
Beautiful products.
Clear communication.

6 August 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Good afternoon,

Thank you for your review. We hope you enjoy your new purchase.

Kind regards,

Team Giga Meubel

Rated 4 out of 5 stars

Quality delivery

Nice commucation on the day of the delivery. About 15 min before the driver called to let me know he is coming. Nice reachable call service after details of the day of my delivery was unknown at first.

Only thing that was missing is email with the planning on the day of the order

17 July 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Sam Rijlaarsdam,

Bedankt voor uw positieve feedback over de communicatie op de dag van de levering. We zijn blij om te horen dat u tevreden bent met de service van onze chauffeur en ons bereikbare belservice.
We nemen uw suggestie over het ontbreken van een e-mail met de planning op de dag van de bestelling ter harte en zullen kijken hoe we onze service verder kunnen verbeteren.

Met vriendelijke groet,
Saar
Team Giga Meubel

Rated 5 out of 5 stars

Great service & product

Delivery was great. The driver helped us bring in the heavy closet and took it out of the package. The closet itself is beautiful. Happy customer

12 July 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Dear Eveline de Jongh,

Thank you for your positive review! We are delighted to hear that the delivery went smoothly. We are pleased that you are satisfied with the result and that you like the cabinet. We greatly appreciate your feedback!

Kind regards,
Team Giga Meubel

Rated 4 out of 5 stars

Positive experience

Positive experience. I ordered a dining table. The information on the website was complete and accurate, most importantly the measurements. Delivery was within 2 weeks. Initially I was just waiting to hear about a delivery date and got a bit frustrated about the lack of communication. When I contacted them, I was told I should have received an email (but never did) that allowed me to schedule my own delivery date. Other than this (minor) hickup, the communication with Giga Meubel was good and they were easy to reach. Delivery was also perfect (respectful, friendly) and, most importantly, I love my new table! I would certainly not hesitate ordering here again.

2 July 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Eee,

Bedankt voor je positieve review en feedback. We vinden het fijn om te horen dat je tevreden bent met de informatie op onze website en dat je blij bent met de levering en je nieuwe tafel. Onze excuses voor de verwarring rondom de communicatie over de levering.

Mocht je in de toekomst nogmaals iets willen bestellen, dan staan we graag voor je klaar.

Met vriendelijke groet,
Team Giga Meubel

Rated 5 out of 5 stars

Everything went smoothly!

Everything went smoothly!
Ordering, information and delivery and it was exactly what we expected.

10 June 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Yvonne Van Hemert,

Bedankt voor uw positieve feedback! We zijn blij om te horen dat uw ervaring soepel verliep en dat uw bestelling precies was wat u verwachtte. We waarderen uw 5-sterren beoordeling enorm.

Met vriendelijke groet,
Jada
Team Giga Meubel

Rated 1 out of 5 stars

Very misleading delivery times

Very misleading delivery times. The product page guaranteed next day delivery, and the item came more than a week later. When I contacted customer support I was told their shipping terms are within 10 days, as it says in the small print of their website (which completely contradicts what it says in big bold letters under the actual product). Really disappointing and bad communication.

22 May 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Good afternoon,

We are sorry to hear that you are dissatisfied. Unfortunately, we cannot respond to your review because no details have been shared with us. Please feel free to email us so that we can work together to find a solution.

Kind regards,
Team Giga Meubel

Rated 1 out of 5 stars

Terrible experience with the customer…

Terrible experience with the customer support and return of a product. Buy in another store if you want to avoid stress

21 May 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Goedemiddag Manuel Andrés,

Wat vervelend om te horen dat u een slechte ervaring heeft gehad met onze klantenservice en het retourneren van een product. We vinden het jammer dat u zoveel stress heeft ervaren.
Onze oprechte excuses voor het ongemak.

Met vriendelijke groet,
Team Giga Meubel

Rated 5 out of 5 stars

The furniture is of extremely high…

The furniture is of extremely high quality and unique vs most other stores. I also find the prices to be very reasonable. I picked a table and chairs that were in stock because of reviews I read and received the items in 1 week! I'm really happy with my table and chairs😊

16 May 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Goedemiddag Sriya Naidu,

Wat fijn om te horen dat je zo tevreden bent met je tafel en stoelen! We streven ernaar om unieke en kwalitatief hoogwaardige meubels aan te bieden tegen redelijke prijzen, en het doet ons goed om te horen dat dit gewaardeerd wordt.
We hopen dat je nog lang van je aankoop zult genieten.

Met vriendelijke groet,
Jamie
Team Giga Meubel

Rated 5 out of 5 stars

Very happy with the table

Beautiful table of great quality! Relatively easy to assemble too. Fast and friendly delivery, all the way into my dining room. Easy to set a delivery date via the link in email - good experience overall.

16 May 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Goedemiddag Laura,

Wat fijn om te horen dat je blij bent met de mooie tafel van goede kwaliteit! We zijn blij om te horen dat de montage relatief eenvoudig was en dat de levering snel en vriendelijk verliep.
We streven ernaar om onze klanten een goede ervaring te bieden en het is goed om te horen dat dit is gelukt.
Bedankt voor het delen van je positieve ervaring en de 5-sterren beoordeling!

Met vriendelijke groet,
Jamie
Team Giga Meubel

Rated 5 out of 5 stars

Very happy

Very good communication, and really happy with our outdoor table!

13 May 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Anne,

Bedankt voor je positieve review! We zijn blij om te horen dat je tevreden bent over de communicatie en blij bent met de outdoor tafel.
Als je in de toekomst nog meer meubels nodig hebt, staan we graag voor je klaar.

Met vriendelijke groet,
Team Giga Meubel

Rated 5 out of 5 stars

Super snelle service

Super snelle service, perfect verpakt en helemaal blij mee!

15 May 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Goedenavond,

Bedankt voor uw enthousiaste review! Fijn dat alles naar wens is en dat u blij bent met uw aankoop.

Met vriendelijke groet,
Jamie
Team Giga Meubel

Rated 1 out of 5 stars

After two months still waiting for my…

After two months still waiting for my order. Customer service unexistable..

9 May 2025
Unprompted review
Giga Meubel logo

Reply from Giga Meubel

Beste Μαρία Καραμέτου,

Wat vervelend om te horen dat u nog steeds op uw bestelling wacht en dat u ontevreden bent over onze klantenservice. Onze oprechte excuses hiervoor. We streven ernaar om onze klanten de beste service te bieden en het spijt ons dat we hierin tekort zijn geschoten.

Met vriendelijke groet,
Jada
Team Giga Meubel

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look