LightInTheBox Reviews 461,071

Just had a hard time get account set up, however being a retired Manager I always told my employees you can learn something new everyday. Don

Was pretty good so far but have only done the order. What happens next 🤷‍♀️. Hoping it is good. But always like to know postage BEFORE doing checkout. I cope pressing Checkout before knowing postag... See more

It takes about three weeks for things you order to arrive, and when they do they are a reasonable facsimile of what the site shows. My "linen" shirt was 5% linen and 95% cotton. It was sewn and assemb... See more

Forgot I purchased from this company before. Lots of hoops to jump through to reset my password. Otherwise, great.

Had selected 2 items to purchase, then noticed that the second item loaded to the cart at a price more than 50% higher than listed. Tried deleting and reloading several times; same result. Deleted... See more

Liked the way the wig was displayed in the round so you could cleearly see what you were getting. Did not like that there was no information on shipping times if you did not choose the express route... See more

I was searching for a winter coat for a Steeler game in Pittsburgh on Thanksgiving weekend. Growing up in western Pa. I remember how unpredictable winters can be. I wanted to be prepared. I like the l... See more

They should accept PO Boxes, since that's where I get ALL my mail. And I don't know whose problem this is but I noticed on checking out that you have my local phone number instead of my mobile phone.... See more

I couldn't get the chat person to understand my question about where to measure the arm circumference (above the elbow or below). I don't think the person understood what a circumference is. So I ju... See more

As usual the service was good. I have bought several jackets and many blouses from LightInTheBox and all were fine, but on this occasion I was very disappointed. The jacket was described as black (and... See more

Ordering was easy. Thanks for the fun ideas of Halloween wear for my Spooky Halloween trip to Las Vegas, NV. I look forward to having fun on the walkways of Vegas and seeing everybody’s costumes!

Lighting product didn't work. So a waste of time and money. Very long delivery time. Box described 'LED Solar Light; it needed three batteries and DID NOT WORK. Incomprehensible return system: "cl... See more

Average online experience with high shipping coast and long shipping interval. That impacts the overall experience negatively. Also the promised coupons were not available. I really hope if I need a r... See more

LightInTheBox had just the right costume (available in my size!) and great accessories - they had even saved a refund credit from a while ago and applied it to this purchase. That was a totally unexpe... See more

So quick and simple. I paid and immediately received a text to say my purchase was being prepared then only a few short hours another message to say it was being shipped. Great news, I so look forwa... See more

I liked how quickly and easily I was able to re-find what I was looking to purchase, the password recovery was smooth but the alleged coupons did not work at all. Would have rated higher if coupons h... See more

Personally, I find that its product quality is good, choices are adequate and prices are fairly good. I could find similar stuff in other e-commerce sites but the prices are much higher… for similar... See more

I disliked that the price ended up being a full 7 pounds more than it originally said on the checkout page. Shipping, insurance, some kind of duty..all added at the very last moment on my paypal page.... See more

Nice selection of items and very reasonable prices. My previous orders arrived as described and on time. Reasonable shipping costs. Very happy with items ordered, and I’m sure I’ll be ordering again... See more

I had a problem with an item and complained to customer service. I have to say that the complaint was dealt with quickly, professionally and with a swift positive outcome. Thank you Lightinthebox. I w... See more

I’ve not always had great purchases from Light in the Box. Usually very expensive postage. This purchase seems better as it details all the costs for postage. I just hope this order arrives in one pi... See more

the prices of the items are cool, but i almost canceled it because shipping is way to high. i probably won't order again because of shipping, but i really wanted the pants.

great range but will not give estimated delivery dates until after payment, I would have paid the extra if I'd known the timeframes

I really like the selection of different styles. I put a lot more items in the cart. When it came time for check out I did not want some of the items so I tried to hit "0" for the number and my scre... See more

I am giving a gift. I live in Canada the recipient in Michigan US. Making the system accept the addresses was a nightmare. Other than that it was easy

I love LightInTheBox! They always have what I'm looking for, and the prices are very reasonable. I've shared them with family and friends. Try them, you will be a repeat buyer too.

Unique items you just cannot find anywhere else, in a variety of colors/styles. the website is VERY easy to navigate and sort.

Had to put my address in 3 separate times....what a pain. And a total of 15 days shipping is excessive. Just hoping I get these by Halloween?

It was fun and easy. Thank you very much for allowing me the experience Good bless you good folks. James Pritchett Charlotte NC

Really great option available, easy checkout- just wanted to get express shipping.

Basically had a good selection, and liked what I saw, ordering and check out was a breeze. Thank you.

Simple website that is easy to understand and navigate. Simple to find what I wanted. Good company to deal with.

A suggestion would be for you to rate the products by quality. There are many almost identical shirts at different prices and it is confusing to decide if the quality changes.

Checked with other sites; found yours more to our liking. Sofa covering seemed more substantial and fabric color is what we were looking for.

Great products & easy to navigate site. Bought on October 6th so costume should arrive NO LATER than Oct 30 to account for processing plus shipping time! If all goes to plan, I will be back to leave... See more

Getting my order in a timely manner Please can I receive it bye the 19th of October 🙏🏽

The items looks cute, i hope they deliver. The boho top looked linen on the model, but the photos looked way different???

All very good, at the moment. Easy to order online, such a wonderful collection of great & useful products. Me thinks I 'll be back again. At the moment, one satisfied customer, looking forward to... See more

Products were readily available at a good affordable price. Products are very well displayed and has an assortment of choices all fine choices.

If this wrist band blood pressure works perfect, I will Buy 2 more for my sister and brother-in-law.

Good prices. "Shipping Insurance" is an item I did NOT request. I suspect it is simply covering tariffs.

Fantastic collection of Wiccan tops, BUT SHIPPING WAS HIGH NO FUN FOR, PEOPLE TO BUY MORE, HELP PEOPLE AT THE TIME TO BUY…………

This rating is only regarding great inventory available (product choice) and ease of purchase -- it is my very first order, finger's crossed all else goes well.

had no problems was in and out and the order was done just like that hope the order comes sooner than expected though really need it to come soon

Frankly, I’d rather write this review after I receive the product. But I will say it was fairly easy to place my order. Everything went smoothly. Website was organized and easy to navigate. Hopefully... See more

Had trouble at first but finally was able to purchase.BUT NOW WORRIED IT WON'T ARRIVE BEFORE PARTY ON OCTOBER 18TH!!!!!!!!!!! NEED TO KNOW ASAP !! ASAP!!!

Love that there are many pictures for each product. Many products have excellent close-ups of the materials to give the buyer a true sense of the type of material and quality the customer is purchasin... See more

So long as my order is in my hands within the non-negotiable shipping then I will be pleased. Found a last minute snarky Halloween costume as well as a shirt like a typical 007/CIA form fitting turtl... See more

Great selection, great prices, but it would be helpful to indicate if prices were in Cdn or US funds. Shipping to Canada but I have no idea if I will be paying in Cdn funds or US funds.

Awesome experience! The website was super easy to use, everything worked smoothly, and I found exactly what I was looking for. Fast, friendly, and overall just a great experience — highly recommend!