Mawoo Pets Reviews 220

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff, highlighting their helpfulness and knowledge throughout the entire process. Consumers also appreciate the user-friendly experience, noting how easy it is to navigate the website and complete transactions. People are particularly pleased with the quality of the products and services, as well as the excellent customer service they receive. The responsiveness and attentiveness of the team are frequently mentioned, with reviewers emphasizing how quickly their questions and concerns were addressed. Furthermore, the delivery service is commended for its efficiency and reliability, ensuring that pets arrive safely and in good health.

Based on these reviews

Rated 5 out of 5 stars
Verified

The experience was top notch! Mawoo Pets Communication with Alex was wonderful. The Breeder was so kind and Nice. Safe and fast delivery of the cutest puppy. It was a professional job. Breeder Bridge... See more

Rated 5 out of 5 stars
Verified

All I can say is that this has been such an incredible experience from start to finish ! Ashley , and Rhea were amazing answering questions and making calls back and forth to the breeder.. Bertha ou... See more

Rated 5 out of 5 stars
Verified

Theo has sweet temperament and is a delight to everyone he meets. The breeder described him as a “happy little guy” and this is absolutely true. He is the “mayor” of our neighborhood pets and humans.... See more

Rated 5 out of 5 stars
Verified

From Ashley to Rhea to our breeder Bridgette… this has been such a seamless experience. We are so excited about our newest family member !

Rated 5 out of 5 stars
Verified

The experience and process was seamless. Everyone was very attentive and communicated very fast. Our breeder was so kind and delivered our puppy to our door. Our new puppy is the greatest addition to... See more

Rated 5 out of 5 stars
Redirected

I wish that I had found Mawoo before my last yorkie. They were so professional and keep me updated about the whole process. They sent me pictures with total updates about my little girl progress. Th... See more

Rated 5 out of 5 stars
Redirected

I had a very good experience with Mawoo Pets..The procedure was easy and not difficult. I kept in touch with Ashley and she guided me through the whole process. I got a gorgeous yorkipoo who is so c... See more

Company replied

Rated 5 out of 5 stars
Verified

I can't say enough good things about my experience. I was very skeptical in the beginning because I had recently been scammed by another company. I saw my perfect fur baby (yorkie)on mawoo and decided... See more

Company replied

Rated 5 out of 5 stars
Verified

I was terrified that this was a scam, however, they proved themselves every single step of the way. Very helpful, caring, and knowledgeable staff! I know how scary this was for me, if you question leg... See more

Rated 5 out of 5 stars
Verified

Any questions I had, Ashley from Mawoo was more than obliging, very patient, and made sure that all my needs and concerns were addressed. She also made it possible for me to meet the breeder thru vid... See more

Rated 5 out of 5 stars
Verified

They were great every step of the process especially being very responsive to calls etc.Our representative Rhea class A act thanks again

Rated 5 out of 5 stars
Redirected

It is my second time getting a puppy from Mawoo and I can't speak more highly of them. Excellent company with a really caring team. Our puppy arrived at our door safe and sound with all the paperwprk... See more

Company replied

Rated 5 out of 5 stars
Verified

Prompt in communication in any questions set me up with a great breeder that delivered my new puppy! Right to my door! Amazing

Rated 5 out of 5 stars
Verified

This is one of the best company that I have had. Throughout the whole process they gave me an updates and pictures of my dog. This was the smoothness operation I have ever had. I put my total trust an... See more

Rated 5 out of 5 stars
Verified

Had an amazing experience I have had my fur baby for about 3 or 4 months now and he’s thriving

Company replied

Rated 5 out of 5 stars
Verified

Mawoo made very easy when I was buying Chloe (her new name). Ashley was a big help, I couldn’t have ask for any one better. Thank you,

Company replied

Rated 5 out of 5 stars

They have been great! The process was easy and was given great customer service !

Company replied

Rated 5 out of 5 stars
Verified

Great Customer Service! Would Definitely Recommend Mawoo To Anyone Trying To Find There Next Puppy !

Company replied

Rated 5 out of 5 stars
Verified

My new dog is so cute and makes me so happy. Thank you Mawoo pets <3

Rated 5 out of 5 stars
Verified

Great communication! Help with anything. Great payment options! Truly great experience!

Rated 5 out of 5 stars

Honestly I am so happy I came across this page! The smoothiest process ever, this is our first time owning a puppy and it was the best choice to choose mawoopets. Thank you so much for everyone i spok... See more

Company replied

Rated 5 out of 5 stars
Verified

Everything about the experience was amazing!

Company replied

Rated 5 out of 5 stars
Verified

I had such a wonderful experience with Mawoo Pets! From start to finish, the team was professional, caring, and so helpful in making sure I found the perfect puppy. They guided me every step of the wa... See more

Rated 5 out of 5 stars

I cannot express how excited I am with my experience on MawooPets.com, from start to finish, everything exceeded my expectations. The customer service team, particularly Rhea, was incredibly hel... See more

Rated 5 out of 5 stars
Verified

I recently purchased from Mawoo Pets, and I couldn’t be more impressed with the experience! From the easy-to-navigate website to the quick delivery, everything was seamless. The customer service team... See more

Company replied

Rated 5 out of 5 stars

My experience was amazing! Any questions we had were answered quickly. Transaction was quick and everyone was so helpful!

Company replied

Rated 5 out of 5 stars

I recently found the perfect puppy through PetzLover, and the entire process was surprisingly smooth and reassuring. The platform made it easy to browse listings, compare different breeds, and communi... See more

Rated 5 out of 5 stars

How difficult it is to resist taking all these beauties home with me. I am grateful to this service. I have found a new member of my family.

Rated 4 out of 5 stars

My relatives recommend this store; he said there are different breeds available. He also bought one, and I liked that puppy. Now I want to also buy one.

We perform checks on reviews


Company details

  1. Pet Store
  2. Dog Breeder
  3. Pet Adoption Service

Written by the company

Mawoo Pets (www.MawooPets.com) is an online marketplace featuring puppies for sale from 500+ trusted breeders across the US & Canada. All breeders on Mawoo Pets undergo a rigorous vetting process to eliminate puppy mills, and all puppies arrive at your home vet checked, vaccinated, and de-wormed. We offer live customer service and nationwide delivery, and pride ourselves on helping you find the perfect matching companion. You can search across 80+ breeds, ranging from Goldendoodles, to French Bulldogs, to German Shepherds, and the widest range of categories, including toy and mini breeds, family-friendly breeds, and hypoallergenic breeds. Our breeders are based throughout the USA and Canada, so whether you are in California or Massachusetts, you can find a puppy for sale near you, or have our team coordinate travel of your puppy to your home by a trusted travel provider. Have any questions? Reach us at support@mawoopets.com or 1-888-488-7203.


Contact info

4.8

Excellent

TrustScore 5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

This was my first time buying online

This was my first time buying online, and I was honestly a bit nervous. The Mawoo team made the experience so smooth and friendly. Whenever I had a question or concern, they were attentive and helpful. Lyme, the breeder of our new Yorkie puppy, provided us with an energetic, loving little bundle of joy. Our puppy, Chloe (now jewels), has already won our hearts, and we've decided to be repeat customers for her future playmates!

9 December 2025
Unprompted review
Rated 5 out of 5 stars
Verified

The Mawoo.experience was top notch

The experience was top notch! Mawoo Pets Communication with Alex was wonderful. The Breeder was so kind and Nice. Safe and fast delivery of the cutest puppy. It was a professional job. Breeder Bridget met at a safe location for pick up. I got all the Vet paperwork. Pay was secure and easy. So happy with my new puppy.

3 December 2025
Rated 5 out of 5 stars
Verified

Great service

From Ashley to Rhea to our breeder Bridgette… this has been such a seamless experience. We are so excited about our newest family member !

17 November 2025
Rated 5 out of 5 stars

I recently found the perfect puppy…

I recently found the perfect puppy through PetzLover, and the entire process was surprisingly smooth and reassuring. The platform made it easy to browse listings, compare different breeds, and communicate with the seller directly. The seller was responsive and provided all the necessary documentation, which gave me confidence in the adoption. I’m very happy with my experience and would definitely recommend PetzLover to anyone looking for a new pet.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience!

I cannot express how excited I am with my experience on MawooPets.com, from start to finish, everything exceeded my expectations. The customer service team, particularly Rhea, was incredibly helpful and responsive, guiding me through the process with ease and care.

I recently welcomed my adorable Yorkshire Terrier, Timber, into my home, and I couldn't be happier. He arrived in just a couple of days, and from the moment he stepped through the door, it was clear he was meant to be part of my family. His joy and energy have truly brightened my life.

The professionalism displayed by both the support team and the breeder was impressive, and I felt valued as a customer throughout the process.

If you're considering getting a pet, I wholeheartedly recommend this website. You won't regret it! They truly care about their customers and their animals, making the entire experience smooth and enjoyable. Thank you for helping me find my new best friend!

30 August 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I had such a wonderful experience with…

I had such a wonderful experience with Mawoo Pets! From start to finish, the team was professional, caring, and so helpful in making sure I found the perfect puppy. They guided me every step of the way and made the process smooth and stress-free. Thanks to them, I was able to bring home Fiesta, and she has already brought so much joy to my family. I truly appreciate the excellent communication, support, and love they show for their animals. Highly recommend Mawoo Pets to anyone looking for a new furry friend!

1 September 2025
Rated 5 out of 5 stars
Verified

All I can say is that this has been…

All I can say is that this has been such an incredible experience from start to finish !
Ashley , and Rhea were amazing answering questions and making calls back and forth to the breeder.. Bertha our transport from Indiana to Florida kept in touch with me and sent pictures along the way.. he arrived healthy and super happy.. he has completed our family.. Renee Rowan

8 September 2025
Rated 5 out of 5 stars
Verified

Seamless and wonderful

The experience and process was seamless. Everyone was very attentive and communicated very fast. Our breeder was so kind and delivered our puppy to our door. Our new puppy is the greatest addition to our family and we can't believe how we just picked her from a website. We've had her now for 2 months. She is super healthy and thriving.

19 August 2025
Rated 5 out of 5 stars
Verified

This is one of the best company that I…

This is one of the best company that I have had. Throughout the whole process they gave me an updates and pictures of my dog. This was the smoothness operation I have ever had. I put my total trust and they delivered. Thank so much for your help.

11 August 2025
Rated 5 out of 5 stars
Verified

Great experience. Everyone super helpful.

Any questions I had, Ashley from Mawoo was more than obliging, very patient, and made sure that all my needs and concerns were addressed. She also made it possible for me to meet the breeder thru video chat before doing final purchasing of my furry friend. This experience was one of the best ever. I absolutely love my little Lucy, she’s better than I could ever ask for.
The only thing I would recommend is asking to video meet with the breeder and your future furry friend before any money changes hands. I was told by Ashley that my Yorkie would be teacup, so I put a down payment on her, but by the time I put down a down payment and got to meet the breeder and Lucy thru video, the breeder told me she was NOT considered teacup…and a few months later, my Yorkie is 6 lbs… Wouldn’t trade her for anything, she’s perfect. Just recommend you meet your furry and find out if it’s exactly what you’re looking for before any transaction happens

24 May 2025
Rated 5 out of 5 stars
Verified

I was terrified that this was a scam

I was terrified that this was a scam, however, they proved themselves every single step of the way. Very helpful, caring, and knowledgeable staff! I know how scary this was for me, if you question legitimacy, feel free to give me a call.(337-787-5976) I just got my puppy this past week & I am over the moon that she was delivered with such care. The breeder flew with my puppy then Ubered with her for 2 hours to my apartment. I have photos of my entire process from start to finish & am happy to show you my pup, this was awesome!

30 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look