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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality of the products and the accuracy of the descriptions, noting that items often exceed expectations. The watches' condition is frequently described as mint or better than advertised. Consumers highlight the efficiency and speed of the delivery service. People appreciate the exceptional customer service, citing the staff's knowledge, transparency, and responsiveness. The team's helpfulness extends to providing detailed instructions and swift resolution of any issues. The easy buying process and the company's commitment to ensuring customer satisfaction are also frequently mentioned.

Based on these reviews

Rated 5 out of 5 stars
Verified

I recently discovered Phigora and purchased a watch from them. The level of communication, attention to detail, and genuine passion for their products was very impressive. The watch was BETTER than... See more

Company replied

Rated 5 out of 5 stars

My experience with Phigora was smooth and pleasant. The service was quick, and everything worked just as promised. I'd consider again in the future.

Company replied

Rated 5 out of 5 stars

I’ve bought a couple of Omegas from Phigora now and they never disappoint. My Speedmaster arrived ahead of schedule, packaged like a gift, and in better condition than the photos hinted. Quick email q... See more

Company replied

Rated 5 out of 5 stars

Another great purchase from Mike and the team at Phigora. I can't say enough good things about them - knowledge, great customer service, and utmost integrity. Mike is a true old school gentleman.

Company replied

Rated 5 out of 5 stars

I recently bought a pre-owned Cartier watch from Phigora and had a great experience. The watch arrived quickly and looked exactly like in the pictures beautiful and in excellent condition. The staff w... See more

Company replied

Rated 5 out of 5 stars
Verified

I purchased a preowned Cartier from Phigora. The watch arrived very quickly and was as described in the ad. There was a minor problem with the shipment (not the watch) and Phigora moved to resolve t... See more

Company replied

Rated 5 out of 5 stars
Verified

Watch matched description and photos. Vendor did engage in some degree of negotiation. Watch was beautiful & my wife was very happy with her near new condition gorgeous and classy diamond covered Car... See more

Company replied

Rated 5 out of 5 stars
Verified

Eddie was great, easy to work with, and very transparent. I’m always hesitant about online purchases, but talking to him on the phone and by text put me at ease. Open communication, and quick sale!... See more

Rated 5 out of 5 stars
Verified

I had a very good experience dealing with Phigora and Yakov. Watch was as described and both Yakov and Phigora were a pleasure to deal with. Would not hesitate to buy from them again.

Company replied

Rated 5 out of 5 stars
Verified

I can't say enough good things about Mike and Phigora - extremely knowledeable, trustworthy, awesome inventory, and great customer service. This is the 5th watch I've bought from them and every inter... See more

Rated 5 out of 5 stars
Verified

The Cartier 42 mm ballon bleu was in excellent condition as described. The only issue I had was when I made a wire transfer I never received an email confirmation that it was received, so I called and... See more

Company replied

Rated 5 out of 5 stars
Verified

I’m very nervous about purchasing anything online. Let alone luxury watches. Held my breath and was extremely pleased with the entire transaction from start to finish. Condition was beyond what was ad... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing timepiece to celebrate our 25th wedding anniversary. Great customer service, smooth money transfer and fast shipping. Kudos to Phigora staff and looking forward to my next store purchase.

Rated 5 out of 5 stars
Verified

Reputable company, great customer service. Well taken care of watch, fast and secure shipping. I would definitely buy from them again!

Company replied

Rated 5 out of 5 stars
Verified

The staff made my experience excellent. They were responsive to my questions, and they made me feel my transaction was important to them. I picked up my watch (I live in Ohio) within 48 hours. I high... See more

Company replied

Rated 5 out of 5 stars
Verified

Buying a high end watch online is kinda scary and Phigora/Mike made it so easy. Even when I encountered an issue, they took care of it swiftly and I'll absolutely look to them for any future purchase... See more

Rated 5 out of 5 stars
Verified

Great experience. Came in interested in a specific watch but fell in love with another. They gave me plenty of time to decide and I'm very happy with my purchase.

Company replied

Rated 5 out of 5 stars
Verified

George was great! Quick to respond, send pics and answer all my questions. Will seriously recommend Phigora. Great Patek Philippe 5196R is great condition. Gave me a reasonable trade in on my PP 5... See more

Rated 5 out of 5 stars
Verified

The service was excellent and the watch is in mint condition. George was very good in giving detailed instructions on how to set the watch to the desired settings. This is truly a wonderful place to b... See more

Company replied

Rated 5 out of 5 stars
Verified

I'm wearing the watch that Yakov sold me - I was a bit nervous about dealing with someone far away, with only pictures, and I did a trade of an expensive time piece and sent it to him with hopes and p... See more

Company replied

Rated 5 out of 5 stars
Verified

Very easy buying process. Phigora was fantastic. I ordered the watch from them and it was at the FedEx store waiting for me 20 hours later. Excellent customer service including adding additional li... See more

Company replied

Rated 5 out of 5 stars
Verified

As expected and arrived polished like new. Had a question when box arrived and someone answered the phone immediately and was very helpful. Added to my confidence.

Company replied

Rated 5 out of 5 stars
Verified

I bought a AP watch for my wife and she loved it It’s a beautiful watch and cheap the condition was amazing like new one I’m very happy with the purchase definitely I’ll buy another one soon.

Rated 5 out of 5 stars
Verified

The watch was as described and was exactly what was shown in the photos. The team communicated well and often. Shipping was fast (1-day), and the watch was packed professionally. I would recommend... See more

Rated 5 out of 5 stars
Verified

Great communication and customer service. Didn’t like the size of the first watch. The return and exchange was seemless. I will go to Phigora for future purchases.

Company replied

Rated 3 out of 5 stars
Verified

Lovely folks and they are very responsive and straight forward. However they sent me the wrong watch and it took effort and cost to swap it out for the right one. Still don't know how that happened. H... See more

Company replied

Rated 5 out of 5 stars
Verified

They have excellent customer service, and the watches are in mint condition. You can service the watches here, which I find to be very convenient. George even explained to me how to configure the watc... See more

Company replied

Rated 5 out of 5 stars
Verified

Very Pleased. The watch I purchased is beautiful and as represented. Mike, the Customer Care person with whom I dealt, was great. I will purchase another watch from Mike and Phigora in the future.... See more

Rated 5 out of 5 stars

Based on cutomer feedback, Phigora is a highly regarded dealer for luxury watches. They are well-known for their excellent customer service, with many people praising the helpful and knowledgeable del... See more

Company replied

Rated 5 out of 5 stars
Verified

Phigora had a wonderful vintage watch that I purchased and it was better than expected. Fast shipping and transparent about the piece. I would definitely shop with them again, no hesitations

Company replied

Rated 5 out of 5 stars
Verified

Mike was very helpful and responsive when I inquired about the watch. It showed up triple wrapped in packaging and looks even better than the photos. I’d definitely buy from Phigora again!

Rated 5 out of 5 stars
Verified

Watch was in great condition. Shipping was super fast. They’re US based so no messing around with import duties. Trusted reviews.

Company replied

Rated 5 out of 5 stars
Verified

Phigora made my purchase for a gift easy and with a very quick turnaround! I needed it to be delivered in a timely manner and other websites could not guarantee delivery and Phigora came thru! And the... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing experience Shipping was extremely quick, great communication from them, and the watch was exactly as described. I would 100% buy from them again.

Company replied

Rated 5 out of 5 stars
Verified

Yellow gold day date Rolex was exactly as described. Could not be happier with the watch and the service. Would not hesitate to buy from again.

Company replied

Rated 5 out of 5 stars
Verified

Great customer service. They are professional and kind and listen well. I will come back for future purchases.

Company replied

Rated 5 out of 5 stars
Verified

Yakov was a pleasure to work with, the watch is beautiful and I have made a great relationship with somebody I will purchase watches from for life.

Company replied

Rated 5 out of 5 stars
Verified

They deliver on their promise! And the watch was in the exact condition shown in the pictures and described in the description.

Company replied

Rated 5 out of 5 stars
Verified

Great to work with. Straightforward product as advertised. Would do business again with these folks.

Company replied

Rated 5 out of 5 stars
Verified

And another one. George and his team are outstanding. Love dealing with him and Phigora!

Company replied

Rated 5 out of 5 stars
Verified

Nice watch as advertised and good security all around.

Company replied

Rated 5 out of 5 stars

A beautiful atmosphere and an incredibly knowledgeable, friendly staff make Phigora a top-tier destination and a truly welcome addition to Great Neck.

Company replied

Rated 5 out of 5 stars
Verified

Both Yakov and Mike were very responsive during the process. Price was fair, and follow-up service on a minor problem was handled extremely well with no issues. Would be happy to work with them agai... See more

Company replied

Rated 5 out of 5 stars
Verified

Yakov was great through the whole experience. He advised me then even found a slightly cheaper option. He inspected everything and made sure it was perfect before it left his hands.

Company replied

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Company details

  1. Watch Store
  2. Clothing Store

Written by the company

At Phigora, our mission is to deliver the best experience in buying and selling pre-owned luxury watches, offering exceptional service, authenticity, and value.

Buy and Sell Pre-Owned Watches With Confidence

Free Shipping. Free Returns. Lifetime Care.

We guarantee the authenticity of all our watches so you can shop with confidence. All of our watches are inspected by our professional watchmakers and are serviced prior to shipping. As a phigora customer you and your watch will receive lifetime care from us, we guarantee it.

Contact info

4.9

Excellent

TrustScore 5 out of 5

742 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

Good one

Good one. I recommend it

8 December 2025
Unprompted review
Phigora logo

Reply from Phigora

Aboobacker, thank you for the great feedback! We’re glad you had a good experience and truly appreciate the recommendation.

Rated 5 out of 5 stars

My experience with Phigora was smooth…

My experience with Phigora was smooth and pleasant. The service was quick, and everything worked just as promised. I'd consider again in the future.

8 November 2025
Unprompted review
Phigora logo

Reply from Phigora

Hi Jace, thanks for sharing your experience! We’re glad everything went smoothly and appreciate your trust. We’d be happy to assist you again in the future.

Rated 5 out of 5 stars
Verified

I had a very good experience dealing with Phigora and Yakov

I had a very good experience dealing with Phigora and Yakov. Watch was as described and both Yakov and Phigora were a pleasure to deal with. Would not hesitate to buy from them again.

6 November 2025
Phigora logo

Reply from Phigora

Thank you, Ronnie! We’re thrilled to hear you had a great experience. We’re glad the watch met your expectations, and it was truly a pleasure working with you. We appreciate your trust and look forward to helping you again in the future.

Rated 5 out of 5 stars

A beautiful atmosphere and an…

A beautiful atmosphere and an incredibly knowledgeable, friendly staff make Phigora a top-tier destination and a truly welcome addition to Great Neck.

11 October 2025
Unprompted review
Phigora logo

Reply from Phigora

Thank you so much, Florence! We’re delighted to hear that you enjoyed the atmosphere and found our team welcoming and knowledgeable. We look forward to welcoming you back to Phigora soon!

Rated 5 out of 5 stars

Phigora offers beautiful

Phigora offers beautiful, high quality pieces and outstanding customer service

30 October 2025
Unprompted review
Phigora logo

Reply from Phigora

Thank you Verona, for the wonderful review! We’re so glad to hear you’re enjoying our pieces and had a great experience with our customer service. We truly appreciate your support!

Rated 5 out of 5 stars
Verified

Phigora Is A+++

I recently discovered Phigora and purchased a watch from them. The level of communication, attention to detail, and genuine passion for their products was very impressive. The watch was BETTER than advertised. I got a great product at a great price and had a extremely positive experience. I have since bought additional watches from them and have had zero issues. It is wonderful to find an honest, communicative dealer with such great stock as well as commitment to the watches. Their warranty program and in house service center truly set them apart in the industry.

27 October 2025
Phigora logo

Reply from Phigora

Chris, thank you for the fantastic review! We’re thrilled to hear the watch exceeded expectations and that you’ve had great experiences with each purchase. We appreciate your continued support.

Rated 5 out of 5 stars
Verified

Nice watch as advertised and good…

Nice watch as advertised and good security all around.

10 October 2025
Phigora logo

Reply from Phigora

Thank you for your review! We’re happy to hear the watch met your expectations and that you felt secure throughout the entire transaction. Your trust means a lot to us.

Rated 5 out of 5 stars
Verified

Great communication and value purchase…

Great communication and value purchase of high end pieces

22 October 2025
Phigora logo

Reply from Phigora

Roberto, thank you for the great feedback! We’re glad to hear you enjoyed the communication and found value in your purchase. We appreciate your support and are here anytime you need us.

Rated 5 out of 5 stars

Another great purchase from Mike and…

Another great purchase from Mike and the team at Phigora. I can't say enough good things about them - knowledge, great customer service, and utmost integrity. Mike is a true old school gentleman.

3 November 2025
Unprompted review
Phigora logo

Reply from Phigora

Thank you so much Bob, for the kind words! We truly appreciate your continued trust and support. Mike and the team are grateful for your loyalty, and we’re always here whenever you need us.

Rated 3 out of 5 stars
Verified

Lovely folks and they are very…

Lovely folks and they are very responsive and straight forward. However they sent me the wrong watch and it took effort and cost to swap it out for the right one. Still don't know how that happened. However the correct watch is on my wrist now.

24 October 2025
Phigora logo

Reply from Phigora

Craig, thank you for the feedback, and we sincerely apologize for the mix-up. We appreciate your patience during the exchange and are glad to hear the correct watch is now on your wrist. If you need anything else, we’re here to help.

Rated 5 out of 5 stars
Verified

Reputable company

Reputable company, great customer service. Well taken care of watch, fast and secure shipping. I would definitely buy from them again!

17 October 2025
Phigora logo

Reply from Phigora

Thank you, Jon, for your kind words and trust in us. We’re delighted to know that your timepiece arrived safely and that our team provided the level of service you deserve. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Had a great experience with Phigora the…

Had a great experience with Phigora the wath I ordered was authentic, beautifully packaged, and arrived on time

14 October 2025
Unprompted review
Phigora logo

Reply from Phigora

Hi Lily, thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that your watch arrived on time and beautifully packaged. Enjoy your new timepiece!

Rated 5 out of 5 stars
Verified

Everything went fine

Everything went fine. The watch is great and arrived quickly.

6 October 2025
Phigora logo

Reply from Phigora

Thank you, Robert, for your feedback! We’re delighted to hear the watch arrived quickly and that you’re enjoying it. We look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Great to work with

Great to work with. Straightforward product as advertised. Would do business again with these folks.

30 September 2025
Phigora logo

Reply from Phigora

Kirk, Thank you! We’re glad to hear you had a great experience and that the product met your expectations. We appreciate your trust and look forward to working with you again.

Rated 5 out of 5 stars
Verified

And another one

And another one. George and his team are outstanding. Love dealing with him and Phigora!

3 October 2025
Phigora logo

Reply from Phigora

Thank you, Brian! We really appreciate your loyalty and are so glad to hear you enjoy working with George. Always great connecting with you!

Rated 5 out of 5 stars
Verified

As expected and arrived polished like…

As expected and arrived polished like new. Had a question when box arrived and someone answered the phone immediately and was very helpful. Added to my confidence.

26 September 2025
Phigora logo

Reply from Phigora

Thank you for your thoughtful review. We are pleased to hear that the watch arrived in excellent condition and met your expectations. Additionally, we are glad our team was able to assist you promptly and provide the support you needed. We hope to have the opportunity to assist you again soon.

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