PistonHeads Reviews 1,568

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the business for its exceptional products and services. People appreciate the convenient location and the positive interactions with the staff. The website is also well-regarded, contributing to a seamless and satisfying experience for users. Customers highlight the wide selection of cars and the well-organized layout of the venue. The friendly atmosphere and the opportunity to engage with manufacturers and fellow enthusiasts are frequently mentioned as highlights. The ease of access and parking, along with the variety of food and drink options, further enhance the overall positive experience.

Based on these reviews

Rated 4 out of 5 stars
Invited

Enjoyable day lots to see. Was slightly overshadowed by very limited Disabled parking about 8 spaces apparently the organisers don't believe Disabled people like cars if I'd taken my Bentley i would n... See more

Rated 4 out of 5 stars
Invited

Thanks for an amazing day with plenty of interesting cars on show. The awards ceremony was a bit lack lustre and could have been better. A high percentage of winners of awards had already left the e... See more

Rated 4 out of 5 stars
Verified

Overall your website is very informative but I still see that some information certain articles are totally incorrect. Please that the information provided is One hundred percent accurate. Also commun... See more

Company replied

Rated 4 out of 5 stars
Invited

Great atmosphere and some amazing cars. Also enjoyed watching Smith & Sniff onstage. However there was a lot of empty space in the show despite tickets being ‘sold out’. The empty space that is usuall... See more

Rated 5 out of 5 stars

Excellent service, smooth as silk! Friendly attentive staff, plenty of timely information and advice. Have sold through PH before, so knew them well. Highly recommended. Be absolutely sure that y... See more

Rated 5 out of 5 stars

I highly recommend using PistonHeads if you have a vehicle to sell. From the initial enquiry through to sale and collection, Dave Marsden has been a fantastic support and a pleasure to deal with. He m... See more

Rated 5 out of 5 stars
Invited

Hands down one of the most enjoyable car shows I've been to. There's not many shows where a Peugeot 205 gets just as much love as a Aston Martin V8 Vantage, it's truly an event put together by petrolh... See more

Rated 5 out of 5 stars

I'd like to thank David and the team at PistonHeads, I really appreciate their expertise and help. I couldn't have got the price I did for my dad's car without going through PistonHeads auctions where... See more

Company replied

Rated 5 out of 5 stars
Invited

- Great selection of cars. - Mostly mixed up, which made every section interesting. - Very chilled out atmosphere. - Good music played whilst wandering around. - Really interesting venue - Ch... See more

Rated 5 out of 5 stars
Invited

Incredibly well organised prior to the event with last minute updates for those entrants showing their cars. Good people directing cars on the day to exhibition parking. Very helpful and happy st... See more

Rated 5 out of 5 stars
Invited

Getting in and out was easy and although that sounds banal, there’s little worse than driving for an hour and spending 30 minutes to get parked. Bicester is a fab location with space and interest... See more

Rated 5 out of 5 stars
Invited

At the Pistonheads Annual Service, the variety of vehicles was stunning. I saw cars I thought I'd never see and being able to chat with the engineers at McMurtry and others was access I could not ima... See more

Rated 5 out of 5 stars
Invited

Superb day, wonderfully wide range of cars, something for everyone. It would be good to see more owners’ clubs: those there had fab displays, BMW & S2000 especially. Perhaps a second stage or... See more

Rated 5 out of 5 stars
Invited

Great cars on show both official and in the car parks. My young lad loved looking at all the metal and although probably slightly against your wishes hearing the lambos leaving on the runway by car pa... See more

Rated 5 out of 5 stars
Invited

Been coming to this Event last couple years, and I can only say its grown into a Mega Event, even the General Parking is a Show in itself thats how much I like it. TIP, wander further in for food and... See more

Rated 5 out of 5 stars
Invited

My first time at PistonHeads annual service. The event was opened up to the Caterham and Lotus Seven Club, as a long standing member thought I would attend. I was very impressed from the moment I arri... See more

Rated 5 out of 5 stars
Invited

A really great event. Easy to get to, easy to park, good numerous clean toilet facilities, plenty of great food and drink outlets, huge array of vehicles spread across a large site to satisfy a multit... See more

Rated 5 out of 5 stars
Invited

Honestly, one of the best events I’ve been to for a LONG time (and I’ve done many!) incredibly well managed, thought through logistically and at an exceptional venue - huge congrats PH Team! Superb at... See more

Rated 5 out of 5 stars
Invited

Fantastic show, great selection of cars. Modified lawn a little underwhelming with the selection on show there, but the rest of the displays very good. Catering van inside the hanger very reasonably p... See more

Rated 4 out of 5 stars
Verified

I regularly use Pistonheads, forums are an invaluable resource when researching/fixing cars or seeking specialists to do work on your car. Have also sold 2 cars in the classifieds on ph. It's a great... See more

Rated 3 out of 5 stars
Invited

Loads of great cars on show, the issues that they never seem to fix are the poor number of catering and drink vendors, this means long ques, even the small coffee shop was closed. The car parki... See more

Company replied

Rated 3 out of 5 stars
Verified

Wish it would split off into PistonHeads and EVHeads, I’ve no interest in Electric vehicles and the chat always ends up with the EV crowd chiming in and ICE folks arguing their case. Shed of the Week... See more

Company replied

Rated 4 out of 5 stars
Invited

Third time I've been (last year I had a display car). As usual, the car related stuff was superb. Far more stands full of car related memorabilia this year, which was great. Even met Matt Watson f... See more

Rated 5 out of 5 stars

This event is free. It’s a great morning out where you get to see an interesting range of cars, all owned by enthusiasts. It’s well organised and those attending are predominantly reasonable people,... See more

Rated 5 out of 5 stars
Invited

Second time attending the event with Michelin as headline sponsor, really enjoyed my time there both from a professional and personal stand point. PH staff made sure the Michelin team were happy,... See more

Rated 5 out of 5 stars
Verified

Always a great place to find, sell (or maybe buy) an interesting vehicle. By enthusiasts, for enthusiasts. Nice place for a browse on a Friday night, twice I ended up buying a new sports car from exac... See more

Rated 3 out of 5 stars
Invited

Marshall’s needed better knowledge of the site, On entry I asked several where the Classic Car Lawn was where I was supposed to be parked but none of them knew. Eventually I was told it was by the tow... See more

Company replied

Rated 5 out of 5 stars

Bought a car through PistonHeads (M140i) and couldn’t be happier with how smooth the whole process was. The team made everything simple and efficient from the start. One of the guys even stayed late... See more

Company replied

Rated 4 out of 5 stars
Invited

Hi Guys It's the 1st, one I have been to seemed to be well organised,good family atmosphere plenty good Quality Cars to admire, I brought a mate with me he is a Self employed Chauffeur & uses Mic... See more

Rated 5 out of 5 stars
Invited

Great annual service meet. Such a brilliant selection of cars, good selection of food and drink vendors and also a reasonable selection of retail vendors. Bicester is the perfect location for this eve... See more

Rated 5 out of 5 stars
Invited

One of the best car shows we've ever attended Took my family to the show and the breadth of cars was fantastic. There was at least two of just about everything you could ever desire, from affor... See more

Rated 4 out of 5 stars
Invited

Very close by for me and easy parking as I arrived on a motorcycle. Plenty of variety of cars from all ages and enough to fill a couple of hours wandering round. The Bicester Motion surroundings are... See more

Rated 5 out of 5 stars

As an online auction "virgin" I was viewing the whole process with a degree of trepidation. I needn`t have worried; Dave Marsden carefully and professionally steered me through the process from start... See more

Company replied

Rated 5 out of 5 stars
Invited

I had a BMW car club stand that 60% of the people attending the show had to pass so we had a huge amount of footfall and met lots of lovely BMW owners. This was the annual meet and all the purple we... See more

Rated 5 out of 5 stars
Invited

What a great event. Well organised, no issues with getting in for parking (and I got a Wildcard pass for a prime position for my special car which made my day), some amazing metal on show and a great... See more

Rated 5 out of 5 stars
Invited

First time attending the PistonHeads Annual service, and it was a brilliant day out. Fantastic display of cars, not too busy so you could actually move around. The only criticism I’d have would be f... See more

Rated 5 out of 5 stars
Invited

A fantastic day out. Very well organised and set out at a great venue, that is convenient to me. A brilliant selection of cars to see grouped in relevant categories and it turns out even the car par... See more

Rated 5 out of 5 stars
Invited

I was one of a pair who ran the Lotus Drivers Club enclosure; all perfect thanks. Thee was a shortage of Pistonhead marshalls, lots of other car owners calling by, asking where they should be parki... See more

Rated 5 out of 5 stars
Invited

There was a huge number of interesting cars at the Piston Heads Annual Service including exotic super cars which you don’t see every day and the chance to test drive Alpines was a must do! A really gr... See more

Rated 5 out of 5 stars
Invited

Another fantastic Annual Service hosted by PistonHeads and Bicester Motion. The quality and mixture of cars on display across the technical site was brilliant and it was also great to walk through t... See more

Rated 4 out of 5 stars
Invited

Really enjoyed it. Things to improve? Perhaps more variety of food outlets and more of them generally. Also, small point but there wasn't a prize for the "Exotics and rare cars" section although the... See more

Rated 3 out of 5 stars
Invited

Good selection of cars to look at but understandably limited access to have a close look inside and under the hood. Not much in the way of actual entertainment other than looking at the cars. Worth a... See more

Company replied

Rated 4 out of 5 stars
Invited

Well sited Caterham & Lotus 7 Club stand, well staffed with very organised parking and well thought out display. Access made easy once the show organisers ceased stopping exhibitors at the gate and... See more

Rated 5 out of 5 stars
Invited

Great day out. Great venue, food a bit overpriced, but otherwise thoroughly enjoyed the day.

Rated 5 out of 5 stars
Verified

I've been with PH's for many years now, and it's a brilliant/informative & helpful site. Highly recommend, nothing but praise. Keep up the good work.. :))

Company replied

Rated 5 out of 5 stars
Invited

It was our first visit to the pistonheads annual service and it was a truly brilliant day. The atmosphere was great the displays and the amount of cars and the variety was really good. It was well org... See more

Rated 5 out of 5 stars
Invited

Perfect site to host such a gathering - the site size and layout means it does not become too crowded. An incredible array of machinery was on display and there is easy access to the car parks to a... See more

Rated 4 out of 5 stars
Invited

On the whole a good show (Annual Service 2025. Local area signage a bit poor. Waze took us a route where within 1.6 miles we arrived at a closed road and then had to divert for 3 miles to g... See more

Rated 5 out of 5 stars
Invited

Plenty of cars on display of types and ages to satisfy all - you won't find as many exotica or supercars in one place at many other venues - and that's just the car-park! The display cars are on ano... See more

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Company details

  1. Online Marketplace
  2. Auto Auction
  3. Event Ticket Seller
  4. News Cooperation

Written by the company

Trusted by millions as the UK's number one place to buy, sell and love premium, performance and collectible cars.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

Rubbish service, waste of money.

Over 1 week into advertising on PistonHeads. My car doesn’t come up on my saved search, and I think it very likely that it is the same for anyone else with a saved search - ie my car won’t come up unless a person searches newly, which a lot of people with an account won’t do. Also, the telephone number tab doesn’t go through to my phone unless it is pressed a second time. - initially just comes up with an error message. Presumably some people won’t bother to press it again as the error message will put them off.
Sent PistonHeads admin an email over 4 days ago - no reply other than the automated ‘we’ll get back to you’.
Truly terrible service and at this rate a total waste of money because less people will see the advert and then they won’t be able to reach me anyway.
The only contact I have had is from scammers via email trying to get me to visit bogus links.
Should have gone to autotrader or quite frankly anywhere else with software that actually works.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t be better. Excellent

Excellent service, smooth as silk! Friendly attentive staff, plenty of timely information and advice. Have sold through PH before, so knew them well.
Highly recommended.
Be absolutely sure that you are dealing with Pistonheads.
BEWARE Of SCAMMERS.

19 November 2025
Unprompted review
Rated 1 out of 5 stars
Verified

Sadly this site is no longer viable for…

Sadly this site is no longer viable for selling a car as the scammers are relentless; phone and email, fake check sites and more are everywhere but is 10x on PH. As you know I've been sending them to you.

30 November 2024
PistonHeads logo

Reply from PistonHeads

Sorry the scammers found their way to you Ed. They are sadly everywhere in the online car world at the moment, and we are putting every effort into making the platform safer and more robust. Anything odd you receive, send it our way and we will deal with it.

Rated 5 out of 5 stars

I highly recommend using PistonHeads if…

I highly recommend using PistonHeads if you have a vehicle to sell. From the initial enquiry through to sale and collection, Dave Marsden has been a fantastic support and a pleasure to deal with. He made the process really easy for me, went through finer details very clearly and made sure I fully understood every step. Once again, thank you very much for all your help Dave, couldn’t of done it without you 🙌🏻

14 November 2025
Unprompted review
Rated 5 out of 5 stars

A very positive experience selling my…

A very positive experience selling my car through Pistonheads Auctions. Dave Marsden was great throughout the process - professional, friendly, knowledgeable with good communication. I would have no hesitation in selling another car this way in future.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Online Car Auction "Virgin"

As an online auction "virgin" I was viewing the whole process with a degree of trepidation. I needn`t have worried; Dave Marsden carefully and professionally steered me through the process from start to finish. The guide price range estimate was spot on & the car achieved a price well above the suggested reserve. I would thoroughly recommend using the Piston Heads auction service to the inexperienced and experienced alike.

8 October 2025
Unprompted review
PistonHeads logo

Reply from PistonHeads

That is great to read. Dave and the auction team work hard to make sure every seller feels supported, so it is lovely to hear it paid off. Enjoy the result.

Rated 5 out of 5 stars
Verified

Keep up the good work. :))

I've been with PH's for many years now, and it's a brilliant/informative & helpful site.
Highly recommend, nothing but praise.

Keep up the good work.. :))

11 January 2025
PistonHeads logo

Reply from PistonHeads

Thanks for the kind words. We will do our best to keep it useful, occasionally funny, and mostly under control.

Rated 5 out of 5 stars

Excellent!

I'd like to thank David and the team at PistonHeads, I really appreciate their expertise and help. I couldn't have got the price I did for my dad's car without going through PistonHeads auctions where the car was seen by so many and it's free! I would highly recommend PistonHeads to anyone. Such a simple, straightforward process all taken care of by PistonHeads. Excellent service. Thanks again.

25 September 2025
Unprompted review
PistonHeads logo

Reply from PistonHeads

Really appreciate this. Great to know the team made the process simple and that your dad’s car found the right buyer through the auction. Thanks for recommending us and for the lovely feedback.

Rated 5 out of 5 stars

Selling a car, made easy!

A great easy and straight forward process to getting my car auctioned. Very straight forward and no nonsense process, would def recommend to anyone and would use again.

4 September 2025
Unprompted review
Rated 2 out of 5 stars

They censor forums without giving any reason

They censor forums without giving any reasons, they just remove them. I understand as a private business they can do that, but why not explain to the users why? That way it avoids speculation. I am of course referring to the removal of the forum on GVE London that sadly has gone into administration. The conversation and the insight that was was being offered was illuminating. Surely something those at PistonHeads would want or have they something to hide?

4 September 2025
Unprompted review
PistonHeads logo

Reply from PistonHeads

Unfortunately we are not able to inform all members contributing to a thread why it has been removed, but this is something we can consider when we rebuild the forums next year. With that specific thread, there were so many posts in breach of our naming and shaming rule that we were forced to remove the thread altogether. We apologise for any frustration here, but this rule is also in place to help safeguard our members against potential legal action for defamation.

Rated 5 out of 5 stars
Verified

By enthusiasts, for enthusiasts

Always a great place to find, sell (or maybe buy) an interesting vehicle. By enthusiasts, for enthusiasts. Nice place for a browse on a Friday night, twice I ended up buying a new sports car from exactly that starting place!

28 December 2024

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