Robert Dyas Reviews 42,753

Your Wimbledon shop is full of helpful staff and I enjoy going there. However, I regularly order bird food from the shop and EVERY time the items come damaged because the carrier uses flimsy cardboard... See more

Finished product was fine. Difficult to put together and fitting instructions could be clearer. Suggest you screw sides back and front as you progress to prevent previously installed pieces becoming... See more

Helpful member of staff showed where item needed was located.Good selection, Carbon monoxide alarm. Haywards Heath shop a real maze and people wandering about trying to find what they need especiall... See more

One of the few shops left on the high street for basic homeware. I use it for basic products only. Very helpful and friendly staff. Reasonable range of day to day products, well laid out on the shelv... See more

No problem at all with robert dyas, enjoy shopping with them also the branch in wandsworth southside. My only problem is with evri parcel was due to be delivered yesterday never came, now saying... See more

I was searching online to find out about hooks to allow a clothes hanger to be attached to another hanger. I saw many brands of the same thing but they were not exactly what I needed. I searched o... See more

I’ve never bought anything from RD before although some of my family have. I was very impressed with the ease of finding what I wanted and the order process. The delivery date was given at time of o... See more

The website said there was free delivery on orders over £30 I spent over sixty and there was no where to put in the code which was given when paying so was charged for delivery I used their chat and... See more

The click and collect for the item I ordered was unavailable so unfortunately I had to pay for postage. However it was delivered promptly. On first use the bottom mat fell off so I am returning i... See more

The staff at the Maidstone Store know their stock and there product details. Always extremely helpful, quickly located a small 12V battery for electric garage door controllers that no other shop in M... See more

Ordered some wallpaper after unexpectedly running out and left a comment on the address part of the order asking for the batch number to match what we had put up already if possible and arrived with s... See more

I was looking for a replacement clock radio. The new models being digital are more complicated to use so I didn't get on with it very well, I also found the batteries were used up very quickly. Havin... See more

Chose Westbury Christmas tree online - not available, but store said it would be soon - and it was on your Christmas shop when that arrived, but still not available. The similar/identical one that I b... See more

Renovating my kitchen and needing a new gas hob and looked at quite a few sites but the delivery in most cases was between four and five weeks. Robert Dyas has a good range of hobs and in most case... See more

Robert Dyas shop in The Galleries Bristol. Is as lovely shop to go into as a Customer. Very Tidy clean well laid out. And easy to get Round The customer service is Excellent. Staff Very. Kno... See more

I placed my order at 5pm and the item arrived the following day at lunchtime with free delivery. Can't get better than that. Great service and easy ordering process, oh and great prices too, thank y... See more

The assistant was very helpful and showed us the exact light bulbs for replacing our old ones. Different sizes, shapes and wattage are a mine field, so he'll was essential. She then pointed out how, w... See more

It’s good to be able to physically see a product before buying instead of just relying on photos online. It’s also good to see that the prices match or even better purely online retailers.

It's a good shop to go into, holds a myriad of items, and is going into the Xmas present fest ATM. The staff are friendly and helpful, I noticed that my Addis dryer is on sale again and must ask nex... See more

I ordered a shed on-line. I found the process very straightforward and easy to use. The shed manufacturer emailed with delivery options and followed that up with a phone call and then a text the day... See more

Ultra fast delivery: less than 24 hours from order to delivery. Good price (promotion) on the item I ordered (CD player, DAB/Internet radio). Good sound from radio and CD player. Excellent warranty... See more

Robert Dyas have quality goods in their Shop. I love to buy Pyrex Dishes. Excellent Quality. I also love to purchase KILNER STORAGE GLASS BOTTLES. I do not know why; but, they appear to be... See more

The online system and order were all fine, but don’t think the product truly matches the description. The hem is barely weighted and the 4 small magnets do not stick to the bath very strongly. So the... See more

Mostly i use the website to browse the extensive range of goods that is supplied by Dyas. However i do most of my shopping in branch. Generally i find the staff are always polite and are always helpfu... See more

Excellent, easy, very efficient transaction from start to installation. Couldn’t have been better at any point. From the lady I spoke to when I was asking about negotiating my steps to the delivery dr... See more

Product was delivered to a field half a mile from our home. I couldnt get hold of anyone to at Robert Dyas to help so I was lucky someone was kind enough to contact me and also lucky enough to be able... See more

Easy to order and pay with instant confirmation of order, being able to see delivery date before order placed is great. 👍 Unfortunately delivery date came and went with no communication from... See more

Assistance was brilliant. Just asked the shop assistant that was stocking shelves if they had the item I required, and yes was the answer but none on the shelf so I will fetch one from stock and bri... See more

Super help and assistance from the shop assistant despite unable to provide item I’d wanted - a small metal or plastic ring for use in curtain tie back. Good alternative found by assistant. Happy cust... See more

The young man at the cash register was very helpful. he took time to assist me in getting my Robert Dias card onto my phone. He was kind and polite and technically savvy - and very much appreciated.... See more

I bought a set of Phoenix Steel Indian Clubs, which came at a substantial discount. There was a slight hitch with delivery, but it was dealt with in a fast and efficient manner. I will definitely be m... See more

I ordered some plastic containers and had to contact customer service ( through email )regarding the lids. I was impressed with the speed of the response and no-quibble resolution. They come across... See more

I went looking for a medium sized frying pan. There was a good range in my local shop and the assistant was helpful with some advice, and asked if I wanted to use my points towards the cost.

A very helpful shop assistance showed me where the lightbulbs were and helped with my purchase. But unfortunately one pack was not correct so I have to visit the store again to find the right bulb.

Robert Dyas, as usual are spot on, BUT they need to check which couriers are used by their 3rd party partners !! That’s where the problems started ! I ordered through RD a pair of Work trestles !... See more

The assistant I spoke to in the Sutton store immediately knew what I meant and took me straight to the correct shelf. I was able to buy what I wanted quickly and easily without fuss. Delighted with th... See more

The lady that served me was exceptionally helpful. She went out of her way to find the frying pan I wanted and when she couldn’t find it in the shop went online and ordered for me with free home deliv... See more

Speedy delivery. Excellent service. This Addis sweeper is better than my vacuum cleaner for picking up hairs. Also good on hard floors. I can’t fault this product at all. Good value for money as w... See more

Enjoying my new soup maker. So easy to use and less washing up! Easy to order through the website and prompt delivery with good communication about when to expect the delivery.

Really helpful staff in the Woking store. I joined the My Dyas scheme a couple of weeks ago as one of the staff suggested there would be some great discounts available. I used it with my most recent p... See more

Very efficient online ordering for click and collect. The collection was available almost immediately and the staff in the Wandsworth Southfields store who handled it couldn’t have been more helpful a... See more

Still can’t believe the fabulous service I received, ordered & delivered the next day if I remember? & was notified at all times by Yodel where my parcel was.

From ordering to receipt Robert Dyas were professional. A delivery on Tuesday did not happen but after messaging on Wednesday the third party delivering company phoned to say delivery would be Thursda... See more

I ordered a Christmas present from Robert Dyas which delivered on time to a local coop. Ordering and pick up were both fairly easy and convenient

Items arrived in good condition and were easy to put together. seem sturdy and comfortable to sit on. pleased with our purchase.

Excellent service! Arrived earlier than expected. Well packaged in a good strong box. Very happy with my purchase.

Good products, easy to locate. Great choice of various small and bigger domestic products in Maidenhead. Professional staff.

The lady who helped me was so helpful, friendly, professional and intelligent. How she managed to find me the right item based on my halting and inadequate description amazed me. She found the ideal t... See more

Easy ordering for this item which was on sale. Robert Dyas kept me informed throughout and their helpful instructions and information could not have been clearer. Well Done RD.....

Bed is wonderful, only minor issues was the plate that attached the bottom right corner didn't match the pre drilled holes, so I had to drill an extra 2. Fairly easy to put it together. Im loving the... See more