SiteGround Reviews 24,414

I just wanted to say a huge thanks to Yordan for his help today. He was incredibly thorough, knowledgeable, and genuinely went the extra mile to get my email issue resolved. He quickly understood th... See more

I recently switched over to siteground for added security on my hosting. I then experienced an issue on the website which led to a little downtime. The team resolved it quickly but there were a... See more

I was trying to figure out why I was not seeing an external domain that I pointed to siteground after three days of waiting. I had to first deal with siteground's AI, which couldn't help me because it... See more

The customer service rep Ivelin V was great! Very helpful and professional. Haven't had to contact Siteground customer support much over the years as the service usually just works great. The reas... See more

The sign of a great company is NOT that they are perfect, but how they manage when things do not go as expected. My experience with SiteGround has been very good so far, as we migrate over 180 website... See more

I have 1 site just using a lot of the shared resources so I went to support to find out why, and they inspected and found the culprit plugin (WP Rocket) but didn't stop there... they pointed me to a h... See more

Excellent cloud hosting. I was a long time liquid web customer using WHM and cpanel but prices kept rising and server speed declined, I started to lose clients. I knew I had to move so researched a fe... See more

The human help is so much better than the AI. Siteground has THE BEST support of any hosting compamny I have used, which is why I stopped looking looking around. I once forgot a hosting account existe... See more

The Customer Service Vesile B. was very quick to identify the DNS problem, tell me what it was, ask if I was able to make the correction myself and correct the problem when I told him I was not a tech... See more

Petar P. was super helpful, understood my problem and my questions. He was able to clarify things and even more, to find me a better solution than the one I was targeting. Also he responded quickly, w... See more

Mihal in customer service went above and beyond what was needed. I asked some questions about our messed-up security certificate after a domain change, and he went right in and fixed the issue super f... See more

I received support from Vasko today on changing our DNS and some other questions. He was very polite and understood exactly what I needed and helped me very quickly and efficiently. Great job Sitegrou... See more

The customer service team at Siteground are some of the best I've ever interacted with, they are so helpful, regardless if you're an entry level customer or someone paying for a ton of services, I'v... See more

The guy at Chat (sorry, I don't recall his name) spent a lot of time following up with completing the tasks started at last night's chat which was interrupted by my supposed need to get my web guy's p... See more

My experience with SiteGround customer service has been stellar. They really take the time to help and are quite speedy with recovering our sites or helping with certain plugin difficulties if someth... See more

24x7 thoroughly professional and timely support. Engineers ( pick any ) knows what they are talking about and provide exceptional guidance. As a client, i cannot expect anything more here. Great job!... See more

You guys always make customer service so easy. That's a dying trait in todays digital world. Keep up thee great work! Also, my rep Nikolas as awesome.

Ekatarina helped me restore my site when an automatic wordpress update broke it. I am not a webmaster, and she walked me through the process of restoration and we got it back up and running. She was v... See more

Siteground has an amazing support system. I have never such quick response times through all my years in tech workspace. Their prices are very reasonable and iv never had any issue with any of my serv... See more

I had an urgent issue with website that needed to be fixed and the recommendations in the help center didn't work. The technician helped me out quickly and explained things to me in a clear way. V... See more

It's so nice being able to speak with a human within like 3 minutes instead of 3 days. I think AI support is helpful as long as it's easy to get to a human right away and with SiteGround, it still is.... See more

Super helpful with my queries via the Chat. Really impressed with speed of response and nothing was too much trouble. Absolutely recommend.

Amazing that when you thought it will be a big issue on your end, in just seconds people like Martin was able to resolve the issue right away, I am always amaze with your service. thanks

We have MANY sites to move to new hosting and Martin at SiteGround has been amazing to explain how this will happen and to help us choose the right plan for us moving forward. So appreciated!

My issue was solved to my satisfaction. Martin was very helpful with his responses. My only complaint was that the conversation had several time lags where I wondered if anyone was still there helpin... See more

Nikola helped me troubleshoot a slow site issue. It turns out that it was a Cloudflare issue. After turning off the caching feature in Cloudflare, the issue resolved. Thank you, Nikola!

error was on my part typo of domain name, SG gave me a break. and said one cover 1 year of renewing the correct domain name (had registered the typo domain name by mistake & didn't notice).

I am grateful for help from Luca V. He answered my questions, gave me instructions and screenshots, and was kind. Thank you, Site Ground, for a great hosting service and support!

Our hosting package expired and I wanted to get a data-dump of the old files and webmail. Customer service was happy to temporary reactivate our account for us to make the backups.

My support person Toni was really great. I love this company, the support and the hosting itself. if this keeps bein g that good im gonna be a customer for life!

Mr Atanas was listening to me closely and very patient and understanding with my queries. This all helped me get the wonderful experience, for which I am giving 5 stars!!

they've always been helpful and provide a great experience overall. They are hard to fault to be honest, they are just good at everything.

I have an excellent service. Super patience and guided me in all the steps making something stressful simple to follow.

Fantastic, clear, helpful advise and information. The standard and expertise of the support crew is one of the reasons I think Siteground is the best web hosting company on the internet.

he answered my questions in a friendly and quick manner even though I gave confusing questions haha

Excellent as we went through a troubleshooted a very complex problem and found the needle in the haystack. Great job!

Petar was very helpful and answered all my questions. I appreciate the great service!

Great chat experience with actual real person rep. I was able to get both of my questions answered. I also was directed on how to look up my statistic for my account to decide if I am in the right bus... See more

Definitely the best customer reps among all companies. They are always here to help and they always solve my issues.

Amazing help. Lightning fast answers. Step by step instructions. Couldn't ask for more.

The person on the other end of the chat took care of the file permissions problem for me and gave me a link to read up on the procedure for solving this problem myself.

⭐️⭐️⭐️⭐️⭐️ Truly the Best Hosting Company I’ve been building and running international websites since 2001, and over the years I’ve tried quite a few hosting companies. None have ever come close... See more

Requested a quote for a paid premium service. Customer support did a detailed analysis and told me that they cannot help with this particular issue but gave me action steps I can take myself. They d... See more

was extremely patient in answering my questions However, I still need to migrate the websites and data from my old hosting plan over to my new hosting plan. I'm wondering if such a service exists,... See more

My migration's non-standard because I currently have a complex mix of vendors. Kristina was patient in assimilating complex requirements. She provided ample tech info. As I fit her analysis to the cur... See more

My experience with SiteGround has been great. Their support team is very helpful and quick to respond. They assisted me with my renewal issue and provided a discount for my non-profit organization. I... See more

I explained the problem in my chat with one of the members of the support team. Their AI chat system could not help solving the problem, and neither do I like chatting with AI. But the person who chat... See more

I've been using SiteGround for my website hosting and couldn't be happier with the service. The platform is fast, reliable, and incredibly user-friendly. What really stands out is their customer suppo... See more

I recently faced difficulties renewing my website, domain, and transferring it to a new user. Ekaterina S. provided outstanding assistance throughout the entire process. As someone who is not very tec... See more