ThriftBooks Reviews 2,480,866

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptional service, noting the wide selection of books available at great prices. Consumers appreciate the fast delivery service and the fact that books are delivered in excellent condition. People also highlight the user-friendly website, which makes the ordering process easy and satisfying. Furthermore, reviewers value the company's responsiveness and helpfulness in resolving any issues that may arise. Customers are pleased with the company's policy of providing frequent updates on order status and delivery times. The positive feedback extends to the quality of the books, with many reviewers noting that they often receive books in like-new condition.

Based on these reviews

Rated 5 out of 5 stars
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I ordered "Sapiens - A Brief History of Human Kind" by Yuval Noah Harari, recommended by Bill Gates and other influential people. The other book was "Leonard Cohen Anthology" which includes over... See more

Rated 5 out of 5 stars
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Originally Thrift Books sent me the wrong book--it was a totally different one than what I had requested. Mistakes can happen! They quickly righted their error by: 1) indicating I did not need to retu... See more

Rated 5 out of 5 stars
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Imagine opening the distinctive mailing package from ThriftBooks, as your Used - and quite inexpensive - copy of an interesting book arrived. And the book obviously has never been opened; and it is in... See more

Rated 5 out of 5 stars
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Shipping is comparatively rapid, and prices are good! Books are as described, although one i recently received has bits of food in it and bent pages. But that's the exception! Suggestion, instead of... See more

Rated 4 out of 5 stars
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Excellent experience. Pleased with books, info sent and delivery. Two small things: regular delivery man placed safely inside glass porch, but had one delivery left in drive just in time for rain! Lu... See more

Rated 4 out of 5 stars
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My opinion about Thriftbooks.com, is that I haven't brought books yet that wasn't gift worthy, and I have given them as gifts. The prices are definitely affordable, and that is a big help for m... See more

Rated 5 out of 5 stars
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Great prices, free shipping & quick delivery! What's not to love? I have been shopping at ThriftBooks several years now. They are my go-to online book sellers. The small minimum to qualify for free sh... See more

Rated 4 out of 5 stars
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I have ordered at least a hundred items from ThriftBooks, and I am happy enough to keep coming back. However, I wish they had better quality assurance. Often, DVDs are missing or scratched, and books... See more

Rated 5 out of 5 stars
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POST-APOCALYPTO! This hard back edition was even better than I expected. Condition near perfect and a truly sick book! Any and all fans of Tenacious D need to add this to be true fans and genuine c... See more

Rated 5 out of 5 stars
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I love this outlet for discounted books and fast shipping I kind of wish the store would keep track of what is already purchased - you can see your orders- but I have occasionally purchased a book I... See more

Rated 5 out of 5 stars
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I emailed them at 1 am whenever I realized there had even been an issue with my order I received 2 days prior. They emailed me back very quickly & fixed the problem immediately! I will be using them a... See more

Rated 5 out of 5 stars
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Almost always, my often hard-to-find book in the edition I want comes within three or four days. It is prudent for them to have a condition description. (On that note, I have found that any book adver... See more

Rated 4 out of 5 stars
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I often look for books suggested by someone. I appreciate the reasonable prices and the options of quality and style. I think thrift books does a pretty good job assessing this, sometimes our opinio... See more

Rated 3 out of 5 stars
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You folks are great. lots of titles, wonderful service-communication-shipping promptness- However, it seems the last few orders, with ‘very good’ condition have been soiled to the point of being ac... See more

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Rated 5 out of 5 stars
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My experience involved a two month pre-order. ThriftBooks emailed me periodically to keep me well informed, least I forgot! When the book became available I received routine tracking to my door. The... See more

Rated 5 out of 5 stars
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Exceeded expectations and for a super low price, I received a book I never thought I’d get my hands on. “ good” condition turned out to be amazing condition, never written in, clean pages. Thank you s... See more

Rated 5 out of 5 stars
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I found the books I wanted at a price that fit my budget. Both books were in very good condition, and I will add them to my reference library knowing they will provide years of use for my needs. T... See more

Rated 5 out of 5 stars
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It is very helpful to be able to purchase books at a discounted rate, especially when looking for previous editions that are cheaper and meet our needs. We've had bought dozens of books over the last... See more

Rated 5 out of 5 stars
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I rarely purchase a book without checking first if it's for sale on ThriftBooks. If it is, I frequently can choose a hard cover in good condition for an affordable cost. Also - appreciate the quic... See more

Rated 3 out of 5 stars
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I love the prices, I love the convenience, but I didn't love the actual product as much as I hoped. I know the whole point is that the books are pre-owned, but I received one book with a dirty cover &... See more

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Rated 4 out of 5 stars
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I ordered 10 used books, all Robert’s Rules of Order, Newly Revised. 8 are in good condition but two are not in good enough shape to give to someone. One has water damage and the other is very yellow... See more

Rated 3 out of 5 stars
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First time using this website for purchasing a used book, was recommended by a couple friends. It is basically easy to use and I got the book within the week ordered. I haven't reading it as I believe... See more

Company replied

Rated 5 out of 5 stars
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It's quite easy to use your app for ordering. I haven't been disappointed yet! Even what I would perceive as rare books, your service finds! I'm grateful for the shipping cost, option for new to accep... See more

Rated 4 out of 5 stars
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The DVD was in great shape, but the book was in pretty rough shape for being considered in "good" condition. I would have rated it acceptable, as there was some damage to the cover from over the years... See more

Rated 5 out of 5 stars
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This one was spectacularly great on delivery. Very fast. Including actual delivered was several days sooner than original expected delivered(and that was just dandy, too). Also, this one came in inde... See more

Rated 3 out of 5 stars
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Again. Books marked with previous price stickers well below what you charged me. This is the 4th time and no I shouldn't have to contact you when you can easily see everything I've complained about in... See more

Company replied

Rated 5 out of 5 stars
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I order from Thriftbooks probably twice a month. I cannot say enough good things about this company. They always have the titles I'm looking for. The books arrive in New or excellent condition at pri... See more

Rated 3 out of 5 stars
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My biggest complaint is that I don't remember opting in for marketing emails, but then I received daily (sometimes twice daily) messages from Thrift Books. It really put me off of the company to get s... See more

Company replied

Rated 5 out of 5 stars
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The books are always in excellent condition, the options seem to be endless, the availability never disappoints, the shipping is fast, the prices are spectacular and the process from thinking of a boo... See more

Rated 5 out of 5 stars
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I always have a great time shopping at ThriftBooks, although between the great selection and free shipping, my book hoard has grown rather too well. Ah, well. The customer service has also been very q... See more

Rated 5 out of 5 stars
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I don’t mind getting used books instead of new. I’m retired so saving money is very important. I appreciate the general descriptions of books I’ve ordered. It would be great to see a photo of at lea... See more

Rated 5 out of 5 stars
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This was my first order from ThriftBooks. Two of the 3 books I ordered arrived quickly and just as described. The 3rd book was lost by the USPS distribution center just before reaching me. ThriftBooks... See more

Rated 5 out of 5 stars
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Whenever I need to order a book for reading, I always check to see if Thrift Books has a used copy. I've been very fortunate in finding several of the ones chosen by my book club which has save... See more

Rated 5 out of 5 stars
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They have a wide selection of books at great prices. Most of the time you can get them in great condition. I've had a handful of issues over the past few years (lost packages, book condition was n... See more

Rated 5 out of 5 stars
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I always buy books from ThriftBooks. Their used books are always in the condition that they grade them at when I receive them and I’m even able to get pre-orders cheaper than I can anywhere else on ne... See more

Rated 4 out of 5 stars
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There are SO MANY books I have wanted to read! ThriftBooks has made it possible for me to keep learning, keep growing. Being able to afford books that spark my curiosity has been such a blessing.... See more

Rated 5 out of 5 stars
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I work in my church gift shop. When people can’t find the books they need I always recommend ThriftBooks. Their selection of books is very satisfying and their prices are affordable. It’s easy to bu... See more

Rated 3 out of 5 stars
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No problem with the choice of books but delivery is patchy. somehow an old address was picked up even though I've had several deliveries for my new address and was told change of address after dispatc... See more

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Rated 5 out of 5 stars
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I genuinely wish I had known about thrift books sooner. Cheaper than Amazon and copies that are more interesting. More options too. Ya gotta wait like a week instead of a day but learning patience aga... See more

Rated 3 out of 5 stars
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I have always been happy with Thrift books but the condition of my books has been very poor even though I paid for "very good" over the past few shipments. It appeared as though these books should h... See more

Company replied

Rated 5 out of 5 stars
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Thriftbooks has a well designed website. I was able to pre-order a book prior to public release, and have it shipped as a gift. Delivery was even a day earlier than expected. Packaging well done. I ha... See more

Rated 5 out of 5 stars
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Great selection/inventory. Prices are generally very reasonable, with shipping charges that aren't too expensive either. I always start by looking at ThriftBooks when I want to make a purchase.

Rated 5 out of 5 stars
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Great experience. Large print in mysteries, thriller and suspense makes it easier for me to read a book again. My daughter bought me a kindle a few years ago,a good gift so I could continue reading... See more

Rated 5 out of 5 stars
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I was very pleased with the entire experience when placing my order through ThriftBooks. They have a great selection and the condition of their books are excellent. I also greatly appreciated how they... See more

Rated 5 out of 5 stars
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With ThriftBooks, I find books I've been looking for but also discover titles and authors new to me. As a disabled police detective, I appreciate feeding my mystery habit at reasonable prices. I've ne... See more

Rated 5 out of 5 stars
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I've been buying from Thrift Books for many years. The deals are always great, and I love the suggestions they make for related books. I also love them for their charity work, and general support of s... See more

Rated 5 out of 5 stars
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The selection is amazing , and most of the prices are unbelievable . Rarely is there a problem , and when there is , it's handled right away . The rewards program is awesome . Shipping is pretty quick... See more

Rated 5 out of 5 stars
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Its always a pleasure to make a purchase at Thrift books. They give you all the info needed to make an informed decision on the sellers, book condition and reviews regarding the contents of the book.... See more

Rated 5 out of 5 stars
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The book I ordered was packaged perfectly! My biggest worry when ordering online is what condition the book will arrive in. Thriftbooks used a special envelope which prevented the book from jostling... See more

Rated 5 out of 5 stars
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The book was delivered, in a package. It appeared on the letter shrine by invisible hands. The village worked together, setting aside the centuries of wars and battles. After many moons, we unraveled... See more

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Company details

  1. Book Store
  2. Hobby Store

Written by the company

ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.

ThriftBooks - Read more. Spend less.

Written by the company

Millions of Books under $5
ThriftBooks was created with the goal of bringing the joy and benefit of reading to as many people possible. With millions of books under $5, ThriftBooks makes it possible to Read More. Spend Less.

We guarantee our books!

All ThriftBooks Pass Our Quality Control Test

The ThriftBooks difference is not just low prices on used books; it’s a Quality Guarantee. At least four ThriftBooks staff members verify the condition of each and every book you buy. Like you, our team has very high standards. You should know exactly what to expect when your purchase arrives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2M reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Why i like Thrift Books

Thrift books is fast, efficient, and helpful. I don't always find what I want, but that can happen anywhere.
It's very easy for me to navigate. I am not a techie. Please don't change the website! Thank you

14 October 2025
Rated 5 out of 5 stars
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NO WORRIES

I am a frequent TB customer. Part of my most recent order arrived damaged and in less then 2 hours TB totally resolved the problem. Thanks for the great customer service.

14 October 2025
Rated 5 out of 5 stars
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The books arrived in even better…

The books arrived in even better condition than I had hoped for. I can't believe how much I saved by buying them used through ThriftBooks! The only downside to my order was how long it took to arrive. I wish the shipping time had been shorter.

14 October 2025
Rated 5 out of 5 stars
Verified

Long Lost Book

So thrilled to have found my childhood hard cover National Geographic Our 50 States (1978) I lost it along the way which I got from my grandmother for Christmas.

14 October 2025
Rated 4 out of 5 stars
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If you are giving a book as a gift you…

If you are giving a book as a gift you might want to remove the Thriftbook sticker. This usually comes off but takes some of the book cover with it. It can downgrade the appearance of the book by a rating i. e. from “nearly new” to “very good” .
I don’t like the stickers. I wish there was a no sticker option.

14 October 2025

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