Follow the Camino Avaliações 289

O TrustScore é 4.5 de um total de 5

4,6

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Avaliado com 5 de um total de 5 estrelas
Verificada

Although I was nervous about how well the experience was going to be, it was flawless. My reservations were all perfect. My bags were always picked up and delivered in time. I never had a single iss... Ver mais

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Avaliado com 4 de um total de 5 estrelas
Por convite

They were easy to work with and efficient. All our requirements were addressed. The best thing about FTC was that they could confirm our hotels immediately after we paid the booking fee, unlike so o... Ver mais

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Avaliado com 4 de um total de 5 estrelas
Por convite

The trip was planned and confirmed 6 months out. Hotel accommodations were prearranged with luggage transfer included. In larger cities, upgraded hotels were available as were wine excursions. The wra... Ver mais

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Avaliado com 4 de um total de 5 estrelas
Por convite

The staff worked very well with us in understanding what we wanted to do and our time to do it. They mapped out a perfect Camino for us with lodging. While some places were ok, others were spectacular... Ver mais

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Detalhes da empresa

  1. Agência de Viagens
  2. Provedor de excursões culturais
  3. Operador de turismo

Escrito pela empresa

Since 2006, Follow The Camino has organised tours of the Camino de Santiago for thousands of pilgrims and holiday makers , coming from all over the world to walk, cycle or horse ride along The Way. We provide tailored packages for our clients - including luggage hand-picked accommodation, luggage transfers and walking guides. Our ethos as a company is to make complicated holidays simple and to leave you to enjoy your Camino experience your way, with the peace of mind that your itinerary is taken care of by our expert team. Part of our role is to guide you to select the best route for your experience, taking into account the time you have, the physical challenge you would like, and your motivation for doing your Camino. Our bespoke service and our expert team aim to deliver an excellent customer experience for you. From solo trips to large groups, we have the knowledge to guide you along the way. Talk to us at Follow The Camino and we will help you plan your Camino, your Way.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

289 avaliações

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Avaliado com 5 de um total de 5 estrelas
Por convite

A Beautifully Supported Camino Journey

A Beautifully Supported Camino Journey

My group and I completed the Portuguese Coastal Camino in September, and Follow the Camino made the entire experience smooth, organized, and meaningful. From the beginning, their communication was clear and consistent, which was especially helpful since we were coordinating multiple travelers arriving at different times.

Our accommodations along the route were comfortable and well located, and the daily luggage transfers were always reliable. The route notes and maps were easy to follow and gave us confidence each day.

We also had one moment during the trip when a taxi didn’t arrive as scheduled, and the Follow the Camino emergency line responded immediately and arranged alternative transportation. It gave us a lot of peace of mind knowing they were available and supportive when needed.

A special thank-you to Nadia, who supported us with patience and kindness throughout the entire planning process. She always made us feel heard, cared for, and never rushed.

Walking the Camino was a life-changing experience for our group, and Follow the Camino played a significant role in making it memorable and stress-free.

Highly recommended for first-time pilgrims or anyone wanting a well-supported Camino experience.

1 de setembro de 2025
Avaliado com 5 de um total de 5 estrelas
Verificada

My Via Francigena

Eva was so helpful for my booking. The stays were great like you’re living the history.Great experience and Follow the Camino worth to be trusted.

2 de novembro de 2025
Avaliado com 1 de um total de 5 estrelas
Por convite

Beware of this company's draconian…

Beware of this company's draconian cancellation policy. My father died the month we were scheduled to walk the Camino Frances. They grudgingly agreed to carryover 1/2 my deposit to next year, but my spouse died this year making the trip impossible. So, if your plans are ironclad and not subject to change for any life event, good luck. If anything changes, you will be out of luck with this company.

1 de dezembro de 2025
Avaliado com 5 de um total de 5 estrelas
Verificada

Unparalleled Support

I recently completed the full Frances Camino de Santiago de Compostela, via the Napoleon route. It was a tremendous experience on many levels and frankly, is beyond describing. What I can easily describe however, was the benefit of having my journey’s logistics and support needs provided by Follow the Camino. I saw daily from some of the experiences other pilgrims had that using an agent to plan my itinerary and handle my accommodations and luggage transport was the best decision I made with respect to making this journey come together, and specifically with Follow the Camino! Every day I encountered at least one pilgrim who was having issues with being taxed by trying to get lodging for themselves or finally too exhausted to carry their backpacks overloaded with all that they needed and were in search of daily transfer of their things several stages into the journey. I am so glad to have had a friend of a friend recommend Follow the Camino. Every inquiry I made prior to booking was addressed swiftly and fully and every call or email to them once my journey began was attended to with their full focus via a 24/7 Helpline. I did in fact need their help and I felt the full weight of their attention to and concern for my safety and comfort. I highly recommend Follow the Camino.

10 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas
Verificada

Well organised and problem free walk!

Our group of 5 did the Camino de Santiago (Sarria to Santiago) 1-7 Nov 2025

I had done quite extensive research on doing the Camino de Santiago including writing to a few companies and reviewing hotels in the different towns etc.

I decided on Follow the Camino mainly because I found them to be very transparent and also understanding what i needed. Jade my contact was great! she understood what i wanted and was flexible in meeting some of my requests including specific Hotels which I wanted.

The day before our international flight, we got news that our domestic flight was retimed. our contact Jade immediately made the changes and rescheduled the pick up and assured me all will be alright and also highlighted the emergency numbers i could call if need be. I was so happy when i saw our pickup at the airport.

The walks was quite tiring for city dwellers like myself so spending the night in a good hotel and having good warm meals and not worrying about luggage etc made a world of difference.
Our whole walk was so painless and so fuss free and I knew we made the right choice.

In addition to the coordination, they provided good materials for us to be ready for the walk. There was a pre-departure online session. Though it did not meet our time zone, Jade sent me a pre-recording of a session which helped a lot

Follow the Camino also had an app which helps with the walk, including the route in "real time". We were able to see where we were and if we had strayed from the route (like google map but customised for us)
Wish it could have had the distance to the next point updated so that we know how much further we had to walk... (FTC can improve it for future pilgrims)

We had a really great trip and I would choose FTC again for my next adventure there

1 de novembro de 2025
Avaliado com 5 de um total de 5 estrelas
Verificada

Flawless

Although I was nervous about how well the experience was going to be, it was flawless. My reservations were all perfect. My bags were always picked up and delivered in time. I never had a single issue. The downside is the lack of flexibility, but I never got injured. Stay an extra night in Burgos and Leon. I never did. Moreover, I'd highly recommend Follow the Camino!

7 de novembro de 2025
logotipo da Follow the Camino

Resposta de Follow the Camino

Thank you very much for sharing this review and for choosing Follow the Camino.

We are delighted to hear that everything ran smoothly for you, from the reservations to the luggage transfers, and that you could complete your Camino without any issues. You are right that our organised itineraries prioritise security and peace of mind over complete flexibility, and your suggestion about adding extra nights in Burgos and Leon is a very helpful one that we will keep in mind for future pilgrims.

Thank you again for your recommendation. It means a great deal to our team.

Avaliado com 4 de um total de 5 estrelas
Por convite

We had a wonderful time

We had a wonderful time. Most of the places we stayed had something special. We had so many kind hosts, wonderful home-grown food and great conversations. We are so grateful for traveling along the Chemin Le Puy.

Still there are some things that I think Follow the Camino could have done better. This is my third camino with Follow the Camino. I should have remembered a couple of these idiosyncrasies from earlier travels.
1. The listed destination is not the destination. If I look on the website or the app, the hotel we're staying at is not always at the destination on the app. The voucher lists directions when it is different, but it can be very confusing when you think you're going to St Chely d'Aubrac, but you're really going to some place far from the town. Sometimes the instructions aren't clear. We couldn't find a sign with Lepadou Bas ever. Even though we went back and forth about 10 times. We finally had to call the emergency number since the gite never answered.
The gite that has an address in Golinhac is 5 km from Golinhac. Fortunately it was easy to find and we checked the address in time so we didn't go to Golinhac. In fact, our host told us that the shortest way to go to Conques the following day didn't include going through Golinhac.
2. Our second hotel was changed without notifying us. We arrived in SaintPrivat to find the hotel on our voucher closed for the season. Our hotel had been rebooked, but we weren't notified. Our bags had not been picked up the from the previous hotel. The incredible hotelier from the D yke hotel delivered them personally.
3. Initially, all dinners had been booked. Now I understand why. When I asked that they be deleted, I wish someone had explained why they were included. In most of the towns there isn't any where to eat, except where you are staying. Since it was the end of the season, we rarely found a cafe for lunch. I called ahead every evening to the next place to make sure we could eat there. Walking in France is not like walking in Spain.
4. Our accommodations in Espalion and Lepadous Bas weren't good. Lepardous Bas has no cooked meal only a basket of snacks. It was cold and we were hungry, so not a satisfying end to the day. The proprietors in the hotel in Espalion were rude and unhelpful. That was the only place we had rude hosts. Everyone else was wonderful

What we loved: D yke Hotel proprietor. So kind and helpful. He helped me find a great restaurant for my husband's birthday dinner.
Gite La Cabourne. Their food was amazing. Their own fresh milk and vegetables.
The host at Mmes Itiers and Martins. Another amazingly kind person with wonderful fresh food.
Nice room and good food at L'oustal de Parent.
Ditto for Lo Soulenquo

24 de outubro de 2025
logotipo da Follow the Camino

Resposta de Follow the Camino

Thank you for taking the time to share such a thoughtful and detailed review, and for choosing Follow the Camino for a third journey. It is wonderful to hear how much you enjoyed the Chemin du Puy, the kind hosts, the home grown food and the many special places along the way. We really appreciate your kind words about the Dyke Hotel, Gite La Cabourne, Mmes Itiers and Martins, L Oustal de Parent and Lo Soulenquo, and will make sure your compliments reach them.

Your comments about the points that caused confusion are also extremely valuable. On routes like Le Puy, it is quite common for some gites and guesthouses to be in hamlets outside the main village, but we can see how it becomes confusing when the app destination, place name and voucher descriptions do not line up clearly. We will review how we present off stage accommodations so that the walking end point and the actual lodging location are easier to understand in advance, and so that directions are clearer on the day.

The situation in Saint Privat, where the second hotel was changed and you arrived to find the original one closed, clearly created unnecessary stress at the end of a stage. Although the local hotelier helped resolve things on the ground, we will use your feedback to strengthen our internal checks so that any such changes are communicated to pilgrims before they arrive, and luggage transfers are adapted smoothly.

Your note about dinners on this route is an important reminder. On the French paths, especially later in the season, there are many small villages with very limited options to eat outside your accommodation. We book dinners by default on these sections for precisely that reason, but we can see that we needed to explain this more clearly when you asked to remove them. We will make sure future walkers receive a more explicit explanation of how food works along the Le Puy route, and when half board is strongly recommended.

We are sorry that the stays in Espalion and Lepadou Bas did not feel right for you, particularly after a long walking day. Your comments on the atmosphere, the welcome and the lack of a proper meal at Lepadou Bas will be shared with our product team so that these places can be reassessed and alternatives considered where appropriate.

Thank you again for your balanced feedback and for highlighting both what made the journey special and where we can do better. It helps us refine how we communicate, plan and support pilgrims on the French routes, and we are genuinely grateful you chose to walk with us again.

Avaliado com 2 de um total de 5 estrelas
Verificada

Could have used more options and more historical information on daily events

The booking and getting information was rocky from the start. The time difference was very hard to navigate when I needed information since your company is in Ireland. Once on the Camino it was ok. The hotels were pretty good and the luggage transfer was flawless. I did a guided first and felt it was a bit overrated. Even though our guide was kind and professional I didn't really see a huge difference in the Camino experience. In fact I felt the guide catered to the slower, more needy guests. One definite thing to change was the entry into the Cathedral square. She made us wait for 2 hours for everyone to arrive to a cafe so we could "enter together," and I think that ruined the finality of my camino. It should have been optional and gather later to celebrate with the group. Also, getting the compostela was not personal and that was not meaningful either since she got them for everyone. I walked an unguided to Finnistere afterwards and I was much happier enjoying my own pace and style. The friendships of the guided group were meaningful but the guided trip needs to be tweaked so people get their own experience with optional places to eat, walk, etc..and it is not so much like a group. I know we missed things along the way because they were not mentioned to stop or pause or give historical information in the morning.

14 de outubro de 2025
Avaliado com 5 de um total de 5 estrelas
Verificada

A fantastic hike…

The varied experiences in different types of accommodation was great.
I loved the variety of the days.

13 de outubro de 2025
logotipo da Follow the Camino

Resposta de Follow the Camino

Thank you for taking the time to share this.

We are very glad to hear you enjoyed both the variety of accommodation and the different kinds of days along the route. Creating that mix of experiences is exactly what we aim for, so it is wonderful to know it worked well for you.

Avaliado com 5 de um total de 5 estrelas
Verificada

Wonderful service and attention to detail

This is my second time using Follow the Camino and the planning and support was faultless. Macarena was so supportive and listened to what I wanted and planned a truly wonderful experience. The app is great as you can track your route. Hotels were lovely - friendly staff and always spotlessly clean. I used the luggage service and my luggage was always waiting for me. On the one occasion that the taxi took it to the wrong hotel I rang the emergency number which was answered immediately and I was quickly reunited with my luggage. The website has lots of useful information and the team are always there to answer any questions.
I will definitely use Follow the Camino for my next journey.

4 de novembro de 2025
logotipo da Follow the Camino

Resposta de Follow the Camino

Thank you very much for sharing such a thoughtful review and for choosing Follow the Camino for a second journey.

We are delighted to hear that the planning and support felt faultless and that Macarena was able to really listen and create the experience you were hoping for. It is also great to know that you found the app helpful for tracking your route and that you enjoyed the hotels and their service.

Thank you for mentioning how the luggage issue was handled. Even when a transfer goes wrong, our priority is to resolve it quickly, so it is reassuring to hear that the emergency line worked as it should and you were reunited with your bag without delay.

We are glad you find the website and our team helpful when you have questions. It means a lot to us that you plan to travel with Follow the Camino again, and we look forward to helping you plan your next journey.

Avaliado com 5 de um total de 5 estrelas
Verificada

Excellent experience

The accommodation was generally excellent and the luggage transfer worked without any problems. The map on the app was very valuable with finding the way on the few occassions that the Portuguese coastal route was not well marked (in Vigo).
Most of the evening meals we purchased were very good apart from in Redondela where for some uknown reason the restaurant staff were very hostile to us.

27 de outubro de 2025
logotipo da Follow the Camino

Resposta de Follow the Camino

Thank you for sharing your experience and for walking the Portuguese Coastal route with us.

I am very glad to hear that you were happy with the accommodation, that the luggage transfers went smoothly, and that the map on the app helped you stay on track, especially around Vigo where the waymarking can be confusing.

I am sorry to hear about your experience in Redondela and that you felt the restaurant staff were hostile. This is not the kind of welcome we want for our pilgrims. We will review this feedback with our local partners to understand what happened and to make sure future guests are treated with the warmth and respect they deserve.

Thank you again for travelling with Follow the Camino and for taking the time to let us know what went well and where we can improve.

Avaliado com 5 de um total de 5 estrelas
Por convite

versatility...

14 de novembro de 2025
logotipo da Follow the Camino

Resposta de Follow the Camino

Thank you for taking the time to share this.

It is wonderful to hear that you enjoyed the versatility of both the accommodation and the walking days. Creating an itinerary with different styles of stays and varied stages is exactly what we aim for, so we are very glad this worked well for you.

Avaliado com 5 de um total de 5 estrelas
Verificada

No hiccups

No hiccups, well organized, when we didn’t understand something the help line was there, quick and efficient!

7 de novembro de 2025
logotipo da Follow the Camino

Resposta de Follow the Camino

Thank you for sharing this.

We are very happy to hear that everything went smoothly and that you felt supported whenever you had a question. Knowing the helpline was quick and efficient is exactly what we hope for.

Thank you again for choosing Follow the Camino.

Avaliado com 5 de um total de 5 estrelas
Por convite

This was my second Camino with my son

This was my second Camino with my son. The trip was amazing. “Follow the Camino” made our trip so smooth with hotel accommodation and transportation. I recommend them highly

S.N.

Miami, Florida

5 de novembro de 2025
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Resposta de Follow the Camino

Thank you very much for sharing this and for choosing to walk a second Camino with us.

It is wonderful to hear that your trip with your son went so smoothly and that you were happy with the hotels and transport arrangements. We really appreciate your high recommendation and hope we can help you both plan another Camino in the future.

Avaliado com 5 de um total de 5 estrelas
Por convite

Prompt replies and information that was…

Prompt replies and information that was given was great

9 de setembro de 2025
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Resposta de Follow the Camino

Thank you for sharing this.

We are very glad to hear that you found our replies prompt and the information helpful. If you decide to plan another Camino, we will be happy to assist again.

Avaliado com 5 de um total de 5 estrelas
Por convite

This was my fourth trip with Follow the…

This was my fourth trip with Follow the Camino. I find the staff really good to deal with and Jade was always easy to deal with and very responsive.

19 de setembro de 2025
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Resposta de Follow the Camino

Thank you for travelling with us again and for taking the time to leave this review.

It means a great deal that you chose Follow the Camino for a fourth trip, and we are very pleased to hear that you find the team easy to deal with. We will make sure Jade sees your kind words about her responsiveness.

Avaliado com 4 de um total de 5 estrelas
Por convite

Luxury Camino

The trip was planned and confirmed 6 months out. Hotel accommodations were prearranged with luggage transfer included. In larger cities, upgraded hotels were available as were wine excursions. The wrap around experience from 8/22 to 9/12 was well handled by FtC. I do feel that the distances were too much (over 25K/20+L) on the first and last day. There was no acclimation to hiking nor easing in to Santiago. Training plan provided was fine. I only had problems with blisters not fitness level. The other important thing to know is that to access real time location one must have roaming or Wi-Fi; otherwise one has nothing while you are hiking. Also, some detail about the day’s hike, such as no water stops for 10 miles at the beginning or heavy day on the cobblestones, would have been most welcome. We never needed any assistance as all went smoothly.

1 de setembro de 2025
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Resposta de Follow the Camino

Thank you for taking the time to share such detailed feedback on your Luxury Camino. It is great to hear that the overall wrap around experience, from advance planning to upgraded hotels, luggage transfers and optional wine excursions, felt smooth and well handled.

Your comments on the walking days are very helpful. We will use this to review how we present first and last day distances, to better flag where stages may feel more demanding, even for well prepared walkers, and to include clearer notes on terrain and long stretches without services where possible. Your point about needing roaming or Wi Fi for real time location is also important, and we will make sure this is highlighted more clearly in our pre departure information.

We are pleased that everything ran smoothly on the ground and that you did not need assistance during the trip, and we appreciate you choosing Follow the Camino for this journey.

Avaliado com 4 de um total de 5 estrelas
Por convite

They were easy to work with and…

They were easy to work with and efficient. All our requirements were addressed. The best thing about FTC was that they could confirm our hotels immediately after we paid the booking fee, unlike so other agents who will only tell you after you pay the full fees about a month prior to the walk.

Most of the hotels given were pretty good quality places.

13 de novembro de 2024
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Resposta de Follow the Camino

Thank you very much for sharing this and for choosing Follow the Camino.

We are very glad to hear that you found us easy to work with and that all your requirements were taken into account. It is especially good to know that having your hotels confirmed soon after paying the booking fee gave you added peace of mind while planning your trip.

We are pleased that most of the hotels felt like good quality places for you, and we will continue refining our selection. We would be delighted to help you plan another Camino in the future.

Avaliado com 5 de um total de 5 estrelas
Por convite

This was a great company from the…

This was a great company from the beginning of the planning. We worked with Cora and she was always so patient and very kind. We had great communication from the company as well. The apps we used during our Camino were excellent. The only really hard part was on day 1 when we walked 25 miles. That was way too much and it almost ruined the entire experience however the next morning we felt good enough to go!

4 de setembro de 2025
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Resposta de Follow the Camino

Thank you very much for sharing this and for choosing to plan your Camino with us.

It is lovely to hear that you had such a positive experience with Cora and that you felt well supported by the team and the apps along the way. We will be sure to pass on your kind words to her.

I am sorry that the first day felt too long and was almost overwhelming. That is certainly not how we want the trip to feel at the start. Your feedback is very valuable and will help us review and better tailor first stages for future pilgrims.

We are glad you felt recovered enough to continue the next morning and that it did not spoil the rest of your Camino.

Avaliado com 4 de um total de 5 estrelas
Verificada

The company was helpful

The company was helpful, especially when we called about our luggage to see where it was at.

30 de outubro de 2025
logotipo da Follow the Camino

Resposta de Follow the Camino

Thank you for taking the time to share this.

I am glad to hear you found the team helpful, especially when you called about your luggage. It is important to us that you feel supported and informed along the way.

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