EpicVIN Vehicle History Reports Reviews 2,650

TrustScore 4 out of 5

4.1

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the detailed and comprehensive reports, highlighting the ease of accessing vehicle history, including accident records, salvage titles, and mileage discrepancies. People found the service particularly useful for uncovering hidden issues and confirming the accuracy of information provided by sellers. The platform's ability to display previous sales history and photos over time was also well-received, helping consumers assess a vehicle's condition. Consumers value the affordability and speed of the reports, with many considering it a great alternative to more expensive options. The straightforward process of entering a VIN to access car history is appreciated. While opinions on the service vary, the ability to easily cancel subscriptions is a plus. Some users mentioned issues with unauthorized charges, but were satisfied with the prompt and professional customer support they received, including quick refunds.

Based on these reviews

Rated 4 out of 5 stars

I mainly just wanted to see the size of my fuel tank since I dont have the manual. It wasn't provided in this report but thats okay, I still gained a lot of information. This shouldn't require a sub... See more

Company replied

Rated 4 out of 5 stars

I was able to check/confirm some things about my cars. I didn't give full stars as there were minor discrepancies that could be potentially misleading if I were a buyer.

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Rated 4 out of 5 stars

EPIC delivers strong reporting for the most part, but some detail are locked and many fields dis[lay as "unknown." Addressing these gaps would greatly improve data accuracy and usability.

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Rated 4 out of 5 stars

It lays it all out in an easy way although sometimes it’s hard to tell exactly what happened to the vehicle

Company replied

Rated 5 out of 5 stars

EpicVIN: The Ultimate Buyer Guard Against Used Car Fraud and Hidden Damage The process of buying a pre-owned vehicle is often clouded by apprehension. Every handshake with a seller comes with the und... See more

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Rated 5 out of 5 stars
Verified

The website delivers on its promise. It includes all the details of the vehicle you want to buy. It helped me a lot when deciding whether to make the purchase. I recommend this service!

Company replied

Rated 5 out of 5 stars

Easy to use, full of information on registration plates. Would highly recommend using EpicVIN if looking to buy a car. Thankfully it saved me from buying a car that had a recall on the clutch

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Rated 5 out of 5 stars

Love this tool! Great for me as a dealer and my customers feel secure with their purchase after seeing their vehicle history

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Rated 5 out of 5 stars

Ran EpicVIN report on one of salvage-rebuilt car I bought from wife's so-called "friend". I finally was able to see the extent of car damages when the vehicle was bought salvaged and rebuilt by the pr... See more

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Rated 5 out of 5 stars

It's a unbelievably helpful, informative and excellent user friendly. I had absolutely no idea about half the information that I discovered about the car. The only reason and I absolutely mean the o... See more

Company replied

Rated 5 out of 5 stars

EpicVIN is easily one of the best tools for car reports. Ive been in the market for a tacoma for a while and everyone seems to hide something all the time. The amount of “opportunities” I’ve passed du... See more

Company replied

Rated 5 out of 5 stars

Everything I needed to know about my car that I never received a title for from a different state. I learned it has a salvage title and it came from The United Kingdom. And it was just a huge help in... See more

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Rated 5 out of 5 stars

Great customer support & fast refund I initially had an issue with an unauthorized charge after my trial, but once I reached out, their support team was very responsive and helpful. They quickly in... See more

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Rated 5 out of 5 stars
Verified

delivered everything as promised. Very useful tool even for the occasional user like myself

Company replied

Rated 5 out of 5 stars

Honestly, for the $1 trial. It saved me, it saved me from spending so much money. It saved me from headaches. I got to see the report on my car! It showed me a private seller was LYING about the infor... See more

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Rated 5 out of 5 stars

This report helped me get a clear picture of what I am considering to purchase. Being a layman and knowing what tricks used car salesmen can employ, the report opened my eyes.

Company replied

Rated 5 out of 5 stars

Was struggling to find a cheap car report because I needed to see the history of a car with only the VIN. EpicVIN was amazingly helpful and gave me a detailed car report and I'd recommend at least the... See more

Company replied

Rated 5 out of 5 stars

Easy to use and transparent pricing. Reports are processed very quickly and contain a lot of helpful information.

Company replied

Rated 5 out of 5 stars

Nice experience but missing some informations and the most important thing that I can not found the solution of my problem in this platform. It should be helpful to solving the problems detected by t... See more

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Rated 5 out of 5 stars
Verified

So thankful for finding EpicVIN as they were the only ones to have photos of an accident. That helped us determine the severity of damage to the item we were purchasing.

Company replied

Rated 5 out of 5 stars

I got it for a one-time, and I got the notification that my 3-day trial was up, and I could cancel easily through my account dashboard. Thank you so much. I highly recommend it. Effortless to use and... See more

Company replied

Rated 5 out of 5 stars

I used this site to quickly look up vehicle report that is listed for sale at Auction and it was quick and easy and shows the entire history of the vehicle,you get to see all that it been through lol.... See more

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Rated 5 out of 5 stars

gave me a detailed info on a car i was trying to buy... the owner did not know of the crash and salvage history of the car... it was rebuilt from salvage after it was completly totaled... which helped... See more

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Rated 5 out of 5 stars

Very detailed report, I was able to even get all control tests results, and piblished pictures of the times whan the vehicle was put on sale, which allowed me to see the car’s conditions through time.... See more

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Rated 5 out of 5 stars

So easy to just input the VIN number in the search box and boom the car history is their in seconds. Absolutely amazing process to find facts about the car.

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Rated 5 out of 5 stars

The report was very quick and simple to read. It also extremely affordable and included all the important details without extraneous fluff. I highly recommend EpicVIN!

Company replied

Rated 5 out of 5 stars

I had a great experience using EpicVIN. The process was fast, simple, and very affordable compared to other VIN check services. The report was detailed and easy to understand, giving me a full history... See more

Company replied

Rated 5 out of 5 stars

The report provided exactly what I needed, including all the information I was looking for, plus some details I wasn't even aware of. While I only used the trial for a day and didn't require customer... See more

Company replied

Rated 5 out of 5 stars

Got all my carfaxs for a dollar, just make sure you cancel the subscription before you get hit with $45 a month .

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Rated 4 out of 5 stars

Ive generated vin history on many different providers and this is for much the most clean and complete of all pages.

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Rated 5 out of 5 stars

Great service. Their 3 day trial is amazing to get the hang of the service without long term commitment.

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Rated 5 out of 5 stars

I got all the information I needed for my Camry 2015 SE before purchasing the car. I was totally satisfied.

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Rated 5 out of 5 stars

Very helpful site. They are honest and accurate. I can recommend. They helped me to find scammer.

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Rated 4 out of 5 stars

First time using it and it was easy to use and it gives you the information that you are looking for. My stars i believe are reasonable because I'm one client looking for information about my car not... See more

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Rated 5 out of 5 stars

Have very accurate readings and the price is very reliable. And you can cancel anytime

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Rated 5 out of 5 stars

It was easy to pull the report. I was also able to cancel my subscription very easily as well.

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Rated 5 out of 5 stars

Great info! This is my go 2 site for vehicle verification! Fast and easy.

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Rated 5 out of 5 stars

Checked on an old car I owned and it was salvaged awhile back. They even showed pics of it from the salvage auction from 2008.

Company replied

Rated 4 out of 5 stars

They have recently reached out to me to help with the misunderstanding of the refund process. The Customer Support Manager understood the problem and provided a qucik solution. I'm satisfied with... See more

Company replied

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Company details

  1. Vehicle Inspection

Written by the company

EpicVIN has been providing customers with comprehensive vehicle history reports since 2012. Our aim is to reduce uncertainty and fraud in the automotive sector by empowering prospective buyers with an informed insight into a vehicle’s history.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

Dear EpicVIN ​ Support Team,

Dear EpicVIN ​ Support Team,

I am writing to request an immediate refund for an unauthorized charge of 99,99 USD​ that was deducted from my account on ​09.10.20205 22:45.

On ​1 ​USD​, I made a one-time payment of 1 ​USD​ to purchase a single vehicle history report. I was not adequately informed that this payment would automatically enroll me in a recurring subscription service. The checkbox for this subscription was pre-selected and placed in a way that did not make it clear to me what I was agreeing to.

I did not intend to, and do not wish to, subscribe to any ongoing service. I never used nor authorized any subscription beyond the initial one-time report.

The 99,99 USD​ charge is an unauthorized and unfair deduction. Therefore, I demand a full refund of 99,99 USD​ to my original payment method.

Please process this refund immediately and confirm to me via email that it has been done.

If this matter is not resolved promptly, I will be forced to escalate it by:

Filing a formal dispute (chargeback) with my bank or payment provider (​mastercard etc.).
Reporting this practice to the relevant consumer protection authorities, such as the Federal Trade Commission (FTC) in the United States, as I consider this a deceptive and unfair business practice.

I expect a resolution within 5 business days.

October 11, 2025
Unprompted review
Rated 5 out of 5 stars

A+++

Great info and quick! Plus you can down load!

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam company

This is a scam company. I'm not sure how the heck they have a 4-star review on here? They say it's just $1 to get a report, and then they charge your card for $49.99 without your approval. Luckily, I keep my card locked at all times, and the charge did not go through. After the charge, they don't have any way to cancel the service or remove your card information from their database on the website so unless you contact them to tell them to stop, they'll just keep charging your card.

They are predatory by:

1. Hiding the verbiage for the extra charge in a place they are sure people will not catch,

And

2. Not providing a clear, simple, and easy way to cancel the subscription or remove you card from their database on their website.

Just do an internet search for this scam company, and you will read horror stories! People usually don't get their money back, but if they do, it took them a long time. STAY AWAY FROM THIS WEBSITE. Do not use them at all!

October 13, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Jeff,

Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.

The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.

Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png

The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.

If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.

Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Great experience

Incredible product! Used to validate data on value report on my total loss vehicle that I wasn't at fault
Their offer was low to me
Found 4 major errors. Game changer!! Now I get what is fair! Will definitely spread the word and use again. Loved the deep level report, thorough. Thanks!

October 16, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Cecilia,

Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.

For any further assistance or questions, you can always email us at support@epicvin.com.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

reasonable cost

October 15, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

I canceled my subscription before…

I canceled my subscription before billing cycle, but after 2 days they withdrew money anyway, i asked them to refund and explained the situation, they could even see that i wasn’t using it after i cancelled subscription, it was in 8th October, but they took money on 10 October, and they didn’t refund. Just want to take money from you, don’t recommend it

October 10, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.

The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.

Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png

The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.

If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.

Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.

Warm regards,
The EpicVIN Team

Rated 1 out of 5 stars

scammer

I visited EpicVIN.com just to check car details and was charged £49.99 for a subscription without my consent. I reported this on the same day, but they refused to issue a refund.

This experience was frustrating and unfair. I do not recommend this service unless you want unexpected charges and poor customer support.

October 15, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Customer,

Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.

The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.

Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png

The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.

If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.

Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Super !!!!!

October 16, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.

Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars
Verified

Good service

Good service

October 8, 2025
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 1 out of 5 stars

It is a scam!

It is a scam!! They use the bait of a VIN report for only $1, but hidden there is an authorization to automatically withdraw $99 every month from your credit card or Paypal account!!

October 15, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Customer,

Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.

The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.

Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png

The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.

If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.

Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars
Verified

I really liked the service

I really liked the service, the quality of information they gave me and the opportunity to pay 1 USD to know about 2 vehicles that I had pending to know what characteristics they had when they arrived from the United States.

October 12, 2025
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Good and accurate

Good and accurate

October 15, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.

For any further assistance or questions, you can always email us at support@epicvin.com.

Warm regards,
The EpicVIN Team

Rated 1 out of 5 stars

It's a Negative option billing website

It's a Negative option billing website. Be cautious with subscription

October 15, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Eugene,

Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.

The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.

Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png

The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.

If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.

Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars

Excellent car reliability report

Excellent car reliability report

October 15, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

We sincerely appreciate your fantastic feedback! Knowing that you found our report professional and detailed truly motivates us to continue delivering top-notch service.

Should you have any further questions or need assistance, please don't hesitate to reach out to us via email support@epicvin.com.

Warm regards,
The EpicVIN Team

Rated 1 out of 5 stars

Silently killing

Silently killing. Please be aware that when you check history by giving one pound you are agreeing to the subscription as well.

No other companies does that and they are not giving the money back, instead of that they can give it as epicVIN credit. It means I lost 49.99 pound due to their smart trick.

October 14, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Customer,

Thank you for providing us with your valuable feedback.

We want to take a moment to clarify the purpose behind our $1 trial period. It's designed to introduce our services, allowing new users to experience the value we offer.

It's important to note that this trial's terms are clearly outlined on the purchase page before the payment is made. If not canceled within the specified period, the trial automatically converts to a monthly subscription.

Our goal is to maintain transparency and clarity in all our communications, which is why the terms are prominently displayed on the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png

The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.

Furthermore, we welcome any suggestions on how we can improve our services or any direct communication with our leadership team. Please feel free to email us at leadership@epicvin.com. We value your insights, and every voice is essential to us.

Thank you for choosing EpicVIN. We are committed to serving you better.

Warm regards,
The EpicVIN Team

Rated 1 out of 5 stars

1/5 stars

1/5 stars. EPICVIN = DISHONEST SCAM. TERRIBLE service. 0 stars if I could. AVOID THEM AT ALL COSTS. Total waste of money and time."

October 15, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Customer,

Thank you for sharing your feedback with us. We greatly value your input and are here to address any concerns you might have.

The 1 dollar trial period is designed to introduce our services, allowing new users to experience the value we offer. This trial's terms are clearly outlined on the purchase page. The page clearly states that the trial is automatically converting to a monthly subscription if not canceled within the period.

Our aim is to ensure transparency and clarity in all our communications. That is why the terms of the subscription are agreed before the purchase is made. Please see the screenshot of the purchase page:

https://help.epicvin.com/hubfs/epicvin%20trial%20terms1.png

The terms are also clearly stated in our Terms & Conditions, available by the link: https://epicvin.com/terms-and-conditions. Please note that all clients agree to the Terms & Conditions before the purchase.

If you have suggestions on how we can improve our services or wish to communicate directly with our leadership team, we invite you to email us at leadership@epicvin.com.

Thank you for choosing EpicVIN. We look forward to enhancing your experience with us.

Warm regards,
The EpicVIN Team

Rated 5 out of 5 stars
Verified

Thank you for all your report in an…

Thank you for all your report in an affordable price for those who live in a developing country.

October 7, 2025
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

It brings us immense joy to hear that we could understand and address your issue to your satisfaction.

Should you require any further assistance or have additional inquiries, please do not hesitate to reach out at support@epicvin.com. We are always available to assist you.

Warm regards,
EpicVIN Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy to use

October 14, 2025
Unprompted review
EpicVIN Vehicle History Reports logo

Reply from EpicVIN Vehicle History Reports

Dear Client,

Thank you for your wonderful feedback! We're delighted to know you found our report professional and detailed—it's feedback like yours that motivates us.

For any further assistance or questions, you can always email us at support@epicvin.com.

Warm regards,
The EpicVIN Team

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