Sadly I've had same experience as most of these reviews.ordered 1 ($47), charged for 3. Thought was Australian dollars, checked bank to find out charged $370, was American dollars x 3. Tried to cance... See more
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like all other reviews total scam, tried to cancel order they refused, charged in US dollars, has less blowing power than a cheap hairdrier, cheap plastic etc, arrived broken again refused refund due... See more
This was complete false advertising. I honestly don’t know how companies get away with this. After this experience, I’m done shopping online. For the refund, just keep pushing—they eventually refund.... See more
Wow these are the most expensive pieces of plastic that I’ve ever paid for. They do not cool anything down and are basically just a noisy fan. Despite putting my location as Australia they showed USD... See more
The australian website was not in AUD but you don't find this out until you get the bill. They offered a cheaper unit but that is a scam as they actually charge you and dispatch 3 units in US dollars.... See more
I am having the same experiences as everyone else. (I ordered 2 and was charged for 4 in USD). The packaging was damaged on arrival and the items are pieces of rubbish. I am now having difficulty gett... See more
I received a product called Air Cooler (not lilcooler). Advertised Australian dollars and charged me US dollars (false advertising). I remember an old portable tent fan worked better than this air coo... See more
LIES! LIES! LIES! COMPLETE SCAM!!! YOUTUBE COMPLICANT SCANMMER BECUASE THEY PAY TOP DOLLAR FOR ADVERTISING THEIR PRODUCT ON THEIR PLATFORM!!!! When are Youtube & Facebook going to be made accou... See more
Misleading information and advertising. It is just an undersized evaporative cooler. Only works in dry hot climates, if you are anywhere with humidity over 30% or a room larger than a car it probably... See more
DO NOT BUY THIS!!!! GOSH I WISH I READ ALL THESE FIRST. FOR CHARGED IMMEDIATELY FOR AN EXTRA 4 X FANS I DIDN'T ORDER AND WARRANTY I DIDN'T BUY. SENT IMMEDIATE EMAIL TO SUPPORT AND HAVEN'T HEARD BACK... See more
COMPLETE SCAM. It's nothing like the YouTube advertising. There's no cool bars in it to make the air cooler. It's just pour water and it blows out, doing nothing to change the temperature. The m... See more
Absolutely terrible!!! DO NOT RVER BUY THIS PRODUCT OR FROM EPICOOLER! Product is a scam, their customer service is absolutely horrible
Lilcooler are a defective product leaks,doesn't work potential fire risk Luckily I paid PayPal and engaged their refund policy and recieved a full refund..the Lilcooler company tried to offer 25%... See more
Beware the product does do whats advertised. Ive tested it against my normal desk top fan and the lil cooler, there is no difference. I am currently trying to get a refund, it appears to be a long s... See more
HUGE SCAM! They took $400 when my order was meant to be $80 AUD. Converted it all to USD and set up automatic reoccurring payments via PayPal. Shipped without a minute which is shady as and all corres... See more
Bought 3 units, all of a sudden amount charged was in USD and went from $180 to $280. Bank contacted me immediately suspecting fraud and GOT MY MONEY BACK!!! Go NAB! Cancelled my card immediately as... See more
Organised crime at it again, can I just leave this here it was the well heater and the lumi heater before that (google them and see the exact same process) There seems to be a bigger issue at play... See more
Shame on the advertising claiming it is an Australian product, I like so many others,only ordered 1,but was charged for 3,and was told I couldn't cancel,even though the payment was still pending. Thei... See more
Scam. Wanted to order 3, somehow the order became 6 + extended warranty. They somehow shipped them immediately so can't cancel the order even though it was less than a minute between ordering and a... See more
This is a cheap Chinese five dollar fan. It was supposed to be $45 and they removed 118 from my account however having gone through my bank fraud department, the money was refunded. It is a scam.
Lil cooler website was misleading made you think it was Australian therefore in Australian dollars no mention anywhere it was US dollars. The product itself is rubbish completely useless as a cooler... See more
I just ordered 1 unit $49 paid for warranty and postage, I immediately checked my account and they took $388 unauthorised with 3 debits from my card. I contacted company immediately and their quick r... See more
I ordered 2 they charged me for 3 and they charged me in American dollars, yet advertised in Australian dollars. It is not silent and is only as cool as an average fan. Feeling very ripped off
Absolute scammers! I ordered a lilcooler and they charged me an extra $40 and they won't tell me why. The invoice amount that i paid on there website to what came out of my bank account was total... See more
I purchased this product through PayPal, with ALL amounts NOT stating USD or any particular country's dollar amount, but was immediately charged WAY more than any amount I agreed to! I tried canceli... See more
SCAM, misleading pricing and marketing material tricking buyers into thinking they are purchasing an Australian product from Australia. Then you are charged for the product/s, shipping & extended warr... See more
1. If I could give this company a negative star, I would! 2. I wished I had read Trustpilot’s reviews first before placing an order! 3. I realised this site is a SCAM from the moment I tapped pu... See more
I wish I had seen these reviews. I fell for it on YouTube. Shame on me but also shame on YouTube. They would be absolutely complicit in this. They would have received complaints about “lilcooler... See more
ABSOLUTE RUBBISHHHHHH…. Biggest scam.. Product DEFINITELY IS FALSELY ADVERTISED DOES NOT DO ANY OF DESCRIPTION WHAT SO EVER HAVE CONTACTED MULTIPLE TIMES AND NI RESPONSE… DO NOT BOTHER TO ORDER
my paypal account was deducted twice as soon as I was about to place an order. I realised it might be a scam, then exit, at the same time, money was taken out from my paypal account IN US$. I did... See more
SCAM!!! Can I give this company a zero rating. 100% scam. Do not use this company. Fraudulently charge for “extended warranty” refused to allow cancellations of order. Don’t be fooled this is not an A... See more
Like many ordered one and ended up with 4. Price was not clearly stated it was in US $ as well as in the Czech Republic so no doubt very dubious. I paid Pay Pal so will be taking up with them as hold... See more
COMPLETE SCAM - do not order!!!! The unit arrived completely faulty, water leaking out of the bottom and the on button was broken, can’t even try it. Emailed the company 2 weeks ago and they are stil... See more
I have not yet received the product, I tried to cancel once I realised that it was one of these scam products. For starters for one of Australia’s #1 cooling system, it is paid for in USD. You do... See more
If l could select 0 stars l would. Don't waste your money. This product did not work at all straight out of the box. I could not return it or get my money back. Since l bought this l have seen a numb... See more
This is a scam. I was happy to order 1 to try but ended up with 2. When I realised this I tried to cancel but of course you cannot cancel the order even when trying to 5 mins later. Have not received... See more
Order processing sends to random delivery address, contacted them 5 minutes after the order was placed and was told it's already dispatched. Then check invoice and it was 3 times the amount it shou... See more
If you think this unit might have chilled copper pipes inside to create cooling as per their video - don't be fooled. It has absorbent paper, like blotting paper, to wick up water from a small res... See more
You think you are buying 1, but they charge you for 3 and charge you in $USD. The product DOES NOT deliver any cool air. Their marketing and claims are absolute rubbish. Customer service is situ... See more
Can I rate no stars? Complete and utter rip off. I was scammed by an ad that vouched for this being an Australian product. Flimsy, cheap rubbish from China that does not cool . Don’t do it!!!!
If I could give no stars I would. Mega scam! Cost more than advertised, communication is awful, product is crap. Returns process is bullshit. SCAM!!!!!
If I could give it minus stars I would.Fortunately I paid with Paypal and had my money refunded in a couple of hours.I too tried to cancel after being duped into believing I was buying an Australian m... See more
I’m so glad that we have read the reviews before deciding to purchase any of the Lilcoolers! Thank you to the brave people who have posted the very negative reviews and savings others from the scam!... See more
I can’t believe I fell for this. I guess we all have a stupid moment. I meant to order one and I think I might get four if it ever turns up I suppose I just have to suck it up and avoid further stres... See more
Similar to others - thought I had ordered 2 but it was placed as 2 orders so got 4. ALso thought it was in AUD$ but charged in USD at a ridiculous exchange rate. I HAVE BEEN SCAMMED. UNTRUSTWORTHY... See more
Total scam, product doesn't do what it claims it has less plastic and moving parts then a pencil sharpener I lost $300
What a rip off. Misleading in that you get charged in USA dollars not AUS. Just received a refund after many emails $15 less than I paid, had to pay for postage return too. They offered 75% refund an... See more
Beware lil cooler is a scam their item is worth 99 cent not even! It blows hot air, false advertising 😔
Pretty well same as all reviews got charged in us dollar instead of AUD 280 wasted, complete scam don't buy it, YouTube should take responsibility for letting these thieves advertise on their platform... See more
Scam , by accident ordered 4 not 1 . Called them 1 miniye after , spoken in person, emailed many time they claimed order was already shipped , minutes alert ordering?? . No will to help , sad to see s... See more
1.2
Bad
90 reviews
Absolutely terrible!!
Absolutely terrible!!! DO NOT RVER BUY THIS PRODUCT OR FROM EPICOOLER!
Product is a scam, their customer service is absolutely horrible
December 7, 2025
Unprompted review
Can I rate no stars
Can I rate no stars? Complete and utter rip off. I was scammed by an ad that vouched for this being an Australian product. Flimsy, cheap rubbish from China that does not cool . Don’t do it!!!!
October 27, 2025
Unprompted review
ABSOLUTE RUBBISHHHHHH….
ABSOLUTE RUBBISHHHHHH….
Biggest scam.. Product DEFINITELY IS FALSELY ADVERTISED DOES NOT DO ANY OF DESCRIPTION WHAT SO EVER HAVE CONTACTED MULTIPLE TIMES AND NI RESPONSE… DO NOT BOTHER TO ORDER
November 11, 2025
Unprompted review
This is a cheap Chinese five dollar…
This is a cheap Chinese five dollar fan. It was supposed to be $45 and they removed 118 from my account however having gone through my bank fraud department, the money was refunded. It is a scam.
November 27, 2025
Unprompted review
Beware lil cooler is a scam their item…
Beware lil cooler is a scam their item is worth 99 cent not even! It blows hot air, false advertising 😔
October 23, 2025
Unprompted review
Has anyone recieved a full refund?
I am having the same experiences as everyone else. (I ordered 2 and was charged for 4 in USD). The packaging was damaged on arrival and the items are pieces of rubbish. I am now having difficulty getting my money back. Meri Rowe's review sums up my experiences exactly, except I haven't sent mine back yet. After refusing the 20%, 50%, 75% refunds they sent me a return address in Australia. I am sceptical about posting to this address as I have been caught out before by online scamers. I have been offered partial refunds before and when I have refused and returned the items to the address given, no one has picked up the item and therefore I don't recieve my refund. Has anyone successfully returned their fans to an Australian address and recieved a full refund?
November 23, 2025
Unprompted review
This was complete false advertising
This was complete false advertising. I honestly don’t know how companies get away with this. After this experience, I’m done shopping online. For the refund, just keep pushing—they eventually refund. Otherwise, file a dispute with your bank or PayPal.
October 17, 2025
Unprompted review
Absolute scammers!
Absolute scammers!
I ordered a lilcooler and they charged me an extra $40 and they won't tell me why.
The invoice amount that i paid on there website to what came out of my bank account was totally different!
They use chatbots to do there response emails and they just stuff you around.
Found out that kogan has the exact same product and for half the price!
Do not buy from these dodgy prices.
November 22, 2025
Unprompted review
Absolute scam
Wow these are the most expensive pieces of plastic that I’ve ever paid for. They do not cool anything down and are basically just a noisy fan. Despite putting my location as Australia they showed USD prices without actually saying that and I was charged way more than expected. Total scam
October 23, 2025
Unprompted review
The australian website was not in AUD…
The australian website was not in AUD but you don't find this out until you get the bill. They offered a cheaper unit but that is a scam as they actually charge you and dispatch 3 units in US dollars. I tried to contact them immediately but their contact email is deactivated. I got through to customer support 10 mins later and they claimed the order was dispatched and couldn't be changed. This was untrue as the order was dispatched several hours later. Do not order these units - the operators are unethical
November 20, 2025
Unprompted review
like all other reviews total scam
like all other reviews total scam, tried to cancel order they refused, charged in US dollars, has less blowing power than a cheap hairdrier, cheap plastic etc, arrived broken again refused refund due to box being open ? company should be banned on facebook ad
November 13, 2025
Unprompted review
Total scam
Total scam - product is ineffective, expensive and trying to get a refund is impossible. BEWARE
November 1, 2025
Unprompted review
Lilcoolers don't
Pretty well same as all reviews got charged in us dollar instead of AUD 280 wasted, complete scam don't buy it, YouTube should take responsibility for letting these thieves advertise on their platform ,so I'm expecting 3 pieces of junk to maybe turn up wish I read these reviews before hand once bitten twice shyed
November 20, 2025
Unprompted review
Ripped off
I ordered 2 they charged me for 3 and they charged me in American dollars, yet advertised in Australian dollars. It is not silent and is only as cool as an average fan.
Feeling very ripped off
November 18, 2025
Unprompted review
Product not as advertised
Beware the product does do whats advertised. Ive tested it against my normal desk top fan and the lil cooler, there is no difference.
I am currently trying to get a refund, it appears to be a long slow process.
November 17, 2025
Unprompted review
Lil cooler website was misleading made…
Lil cooler website was misleading made you think it was Australian therefore in Australian dollars no mention anywhere it was US dollars. The product itself is rubbish completely useless as a cooler and a total waste of $300+AUD for four.
Wouldnt encourage anyone to waste their money like I did!
November 7, 2025
Unprompted review
HOW TO GET A FULL REFUND
My experience with the company who sell the lilcooler (Core Commerce UAB) was similar to everyone else's on here! Choose 2 and got charged for 4 coolers; product sent was different to original product viewed on a youtube video; youtube video removed; product damaged on arrival.
The good news is, YES, I managed to get a FULL REFUND! And you can too.
If you used paypal, lodge a dispute via paypal.
Here's what you do:
FIRST, contact the company that make the coolers--Core Commerce UAB--on the email provided on the website you bought the cooler from (this first step is required by paypal before you can lodge a dispute).
SECOND, once you have contacted them and have proof of this, then you can immediately lodge a dispute via paypal! This way all communication between you and them is done via paypal. DON'T waste your time with emails only to the company--and it is a valuable waste of time. This company will first try and get you to follow a link and fill out a survey.
When you say no they will then offer you 25%, then 50% and finally 75% of a refund! Say, "No".
THIRD, once you have lodged a dispute via paypal and communicated with the company via paypal, saying "No" to all their negotiations, Core Commerce UAB will FINALLY agree to a full refund. This refund requires you to return the product with tracking at your own cost to this address--PO Box 3155 Wareemba N.S.W.
Do the maths yourself, but posting the coolers back still works out as a better financial gain to you than accepting their "75% keep the product deal". If you accept the 75% deal you are giving them $20! I personally preferred spending the cost of postage to be rid of their cheap, plastic pieces of landfill and make THEM completely out of pocket! Your choice though.
LAST step, post the product with tracking to the above mentioned address. Provide the tracking number to Core Commerce UAB.
I did so and received a full refund within 5 days. As a precaution I took photos of EVERYTHING--the product itself; the way I packaged it for postage; tracking number.
So the end of the very drawn out and painful story is, YES, you can get a FULL REFUND.
I hope this helps someone?
November 7, 2025
Unprompted review
Organised crime at it again
Organised crime at it again, can I just leave this here
it was the well heater and the lumi heater before that (google them and see the exact same process)
There seems to be a bigger issue at play, this is a mass scam that should be addressed. I don't know who is behind it but there are darker forces behind this. I fell for the same thing but with a heater equivalent and learnt that once they've been outed by a large group of people they move on to the next dodgy product
November 15, 2025
Unprompted review
SCAM ALERT
Sadly I've had same experience as most of these reviews.ordered 1 ($47), charged for 3. Thought was Australian dollars, checked bank to find out charged $370, was American dollars x 3. Tried to cancel order no more than 10mins after placing order to be told, no can do.. numerous emails demanding cancellation of order, ignored, bullshit generic reply about already in transit.B FRICKN S
Total frickin SCAM. Expensive lesson learned. There may be hope for retail outlet's yet. No more online buying for me.
November 11, 2025
Unprompted review
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