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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express significant concerns about the company's practices, particularly regarding contact methods, ethical standards, and website functionality. Many consumers report receiving unsolicited communications and believe the business is not handling personal data responsibly. Consumers also report negative experiences with customer service and staff interactions. People are worried about the company's ethics and how it manages user data. The sentiment is that the business's website and overall customer support need improvement, with reviewers consistently expressing dissatisfaction.

Based on these reviews

Rated 1 out of 5 stars

Do not removed your information even after requested. Using my personal information, not work info. I will be raising a complaint with ICO. I will NEVER work with ANY sales person who got my i... See more

Rated 1 out of 5 stars

The salesman on the phone said their database is GDPR-compliant - such lies. I'm changing my phone number asap! Can't wait for you to get slapped with a class action lawsuit.

Rated 1 out of 5 stars

I received an email from Lusha telling me that they had harvested my email address (though didn't tell me where they found it) and would use it to sell on to other companies so that they could spa... See more

Rated 1 out of 5 stars

Another to add to the list of unhappy people. I had a call on my PERSONAL MOBILE asking if i wanted Solar Panels at work. The chap was open enough to say that they get there contacts through Lusha wh... See more

Rated 1 out of 5 stars

I didn't consent to giving my contact details and they've attached it to someone else with the same name. Not only are they scraping data and illegally using it they're not even giving the right cont... See more

Rated 1 out of 5 stars

What's worse than your average spammer/scammer? A spam-enabling business pretending to be a legitimate company. I can only guess that anyone who gives Lusha—horrible name!—a positive rating is either... See more

Rated 1 out of 5 stars

Data mining company focused on spam advertising and selling data they do not own. Total scam and untrustworthy

Rated 1 out of 5 stars

0 stars if I could. This is a scammy, spammy organisation who steals your data illegally, then requires you to put even more data into their database 'so they can suppress it.' There's no way this... See more

Rated 1 out of 5 stars

Next time you get a scam call, ask them where they got your number from. Guarantee it’s Lusha.com, absolute bottom feeder business selling cots to details to scammers. Can only hope they go out of bus... See more

Rated 1 out of 5 stars

To echo other users, I have been receiving a high volume of wholly unsolicited calls to my personal mobile. I have never provided content for it to be used for ANY marketing/sales purpose. In the l... See more

Rated 1 out of 5 stars

We've been trying really hard to resolve a disagreement on what we purchased from Lusha versus what they delivered. Advice is to be vigilant with contracts and assess carefully during the period you c... See more

Company replied

Rated 1 out of 5 stars

Since earlier this year I started to get lots of harassment phone calls without knowing why. After some investigation, I found out that my personal information was published on this Lusha platform. So... See more

Company replied

Rated 1 out of 5 stars

Endless calls from irrelevant agencies wanting to sell me services that I have no dealings with. All have stated that they purchased my private contact details from this company. I've never signed up... See more

Company replied

Rated 1 out of 5 stars

My number is private. I have been careful not to list it ANYWHERE, where I am required to give a number I religiously OPT OUT of any marketing or publishing of my number. Please explain to me how it i... See more

Company replied

Rated 1 out of 5 stars

All of a sudden being inundated to my personal number with sales calls from people from Linkedin. When asking them how they got my number they have 1 thing in common. Lusha. Linkedin have confirme... See more

Rated 1 out of 5 stars

They have stolen my personal phone number from somewhere (it’s not attached to my linkedin or anything for work) and I am getting hundreds of spam sales calls who have informed me they got my details... See more

Rated 1 out of 5 stars

Lusha have shared my personal phone number to who knows how many businesses. I have opted out via the telephone preference service as well as following their lengthy opt out process, yet I am still r... See more

Rated 1 out of 5 stars

Would score them zero if I could. They have got hold of my personal phone number from somewhere (I have never used it for work purposes) and are now selling it, in clear breached of their, so called,... See more

Rated 1 out of 5 stars

My protected information was shared through Lusha. My private number was shared with one of Lusha's customers who contacted me. My public information is hidden and secret for a reason. Their publicati... See more

Company replied

Rated 1 out of 5 stars

BAD DATA, POOR BUSINESS PRACTICES. The data I got from this platform was hardly accurate. They have an autorenewal policy in the fine print and require a far in advance notice to cancel. Stopped using... See more

Rated 1 out of 5 stars

This is an absolutely disgraceful company. I have been subjected to a relentless stream of unsolicited calls because of their actions. They show a blatant disregard for privacy and appear to exploit l... See more

Rated 1 out of 5 stars

DO NOT USE! Signed up with an annual membership but then I changed laptops and lost my saved login details. Password resets do not work, I have contacted our IT department the emails are not quaran... See more

Company replied

Rated 1 out of 5 stars

I've requested my data be removed from Lusha on numerous occasions. I still get a lot of spam calls and when I ask where those spam callers got my data (under their article 14 GDPR obligations to t... See more

Company replied

Rated 1 out of 5 stars

WTF? They just crawl the internet for information and sell your personal data to other companies. Every day I get phone calls and e-mails with total obsolete offers, becuse of some earnings of this... See more

Rated 1 out of 5 stars

Lusha - Remove my details from your system! I am getting a number of calls to my personal number saying you have sold them my details!! REMOVE!! I have not given you permission to give out my details!... See more

Rated 1 out of 5 stars

The company are selling phone numbers and emails without proper permission - using them will only make consumers hate your company. Cold call and email feedback is awful and often ends in hundreds of... See more

Company replied

Rated 1 out of 5 stars

Terrible business selling your data to anyone who wants to harass you. Should be illegal and are responsible for billions in lost time for buisinesses every year. A true cancer of a company.

Rated 1 out of 5 stars

Tired of receiving work related sales calls on a daily basis on my person phone number. This scamming company is making money from my data - they never asked me to collect or retain my personal inform... See more

Rated 1 out of 5 stars

I keep receiving marketing calls for work on my home landline, my private mobile, all hours of the day. Turns out they have all bought my data from a company called Lusha. I complained to Lusha multi... See more

Rated 1 out of 5 stars

Giving out private phone numbers to spam callers - what a business model. Absolutely despicable that this company makes money on invading privacy without consent.

Rated 1 out of 5 stars

Received a text from this company, who acquired my number (in a GDPR region) without my permission. Text said "Your business contact information is processed by Lusha Systems Inc." So someone eith... See more

Rated 1 out of 5 stars

Obvious scam company scraping- collating & straight up inventing private information from various sources online to create a fake profile for you that they then sell to other scam companies and sends... See more

Rated 1 out of 5 stars

They sell incorrect information. The information they sell is not verified and will therefor waste your time and cash. Trying to get information corrected is impossible. Save your money and use a repu... See more

Rated 1 out of 5 stars

They're leeches on society offering no real value other than to take other peoples data without their consent, selling it on to companies so they can cold call you.

Rated 1 out of 5 stars

Support is none existent. Been trying to ask some questions relating to my CSV enrichment and just get completely ignored as a paying customer.

Rated 1 out of 5 stars

Nothing new to add. Clearly breaking GDPR, not removing personal data. I've never heard of the companies calling me so total waste of time.

Company replied

Rated 1 out of 5 stars

They make up emails that don't exist! I am so tired of receiving spam emails from Lusha customers who are being deceived. I have a catch-all setup in my email, meaning that any email for my domain... See more

Rated 1 out of 5 stars

Poor data, no guarantee on data quality. No refund on lost credits. They hit you immediately with another expensive plan, to be advanced for a year. Having sales support on the line, no commercial att... See more

Rated 1 out of 5 stars

Estão tentando legalizar o spam, envio de email não solicitado e não autorizado, pois todo dia eu recebo um email enviado pela lusha dizendo: This notice serves to provide you data about the col... See more

Rated 1 out of 5 stars

Three spam calls to my personal number in 2 days. I never allowed this, so this is a clear breach of GDRP. I will report this to the ICO and i recommend everyone else does too.

Rated 1 out of 5 stars

Similar to everyone else, my contact details have been stolen by this company and being distributed without my permission. I am now receiving up to 50 unsolicited calls every day!

Rated 1 out of 5 stars

I've made many GDPR right to be forgotten requests to this company who steal my data and sell it. As soon as its deleted, they re-steal it and I get more calls of harassment. Their defense is because... See more

Rated 1 out of 5 stars

I am absolutely furious with my experience on Lusha. In my personal experience, they have been handling my information in ways that I am not okay with, and trying to get it removed has been a... See more

Rated 1 out of 5 stars

When it works its ok. But its often buggy and when you reach out to support, during normal business hours, no one responds. When dealing with support, the answers were not transparent (if you have a... See more

Rated 1 out of 5 stars

Lusha is a dodgy organisation, with unscrupulous tactics for obtaining personal contact information that is not in the public domain. They are not to be trusted, and I would NEVER do business with any... See more

Rated 1 out of 5 stars

Requested they stop selling my stolen Data under GDPR and right to be forgotten legislation, a year later I'm still getting calls on a private, non business number - From big companies like EDESK. Who... See more

Rated 1 out of 5 stars

Likely breaking UK data protection law. Contacted by someone today on my private phone number who advised they bought it from this company. Never even heard of this organisation before but clearly t... See more

Rated 1 out of 5 stars

I keep getting phone calls on my personal line - all from salespeople with incorrect information. Lusha doesnt appear to be GDPR compliant as - in my experience with the company’s customers - it set... See more

Company replied

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Company details

  1. Business Development Service
  2. Business to Business Service
  3. Internet Marketing Service
  4. Software Company
  5. Software Vendor

About Lusha

Written by the company

Lusha helps go-to-market teams build stronger pipelines with verified contact data and smart prospecting automation. Trusted by 2.6M+ professionals worldwide, our GDPR-compliant platform pairs real-time data accuracy with AI tools that cut out the manual work—so you can focus on closing deals.

What We Deliver: Lusha replaces manual list-building with AI prospect playlists that continuously discover and qualify new leads based on your ideal customer profile. Get access to 95%+ accurate contact data and rich company insights to spark meaningful conversations and grow your pipeline.

Why Teams Choose Lusha: Real-time data accuracy validation AI-powered lead discovery Seamless CRM sync GDPR-compliant global coverage

Contact info

1.3

Bad

TrustScore 1.5 out of 5

709 reviews

5-star
4-star
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1-star

Replied to 29% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

Getting woken up again at night after 4…

Getting woken up again at night after 4 GDPR SARS and right to be forgotten requests.

What this company seem to do is sell their data base to other Israel company L.S MOBILE APPS HOLDINGS LTD, so as soon as you wait through 30 days of phone calls, they buy back your details and start selling it again!

Now when anyone cold calls I ask where they get the number and if they bought it from Lusha I'm black listing their company. We've fired an existing business partner who didnt know we were a client for working with Lusha because I hate the practice so much of harassing people.

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

A truly unforgettable experience with Lusha

If you ever wondered what it feels like to have your personal data “discovered” by a company you never interacted with, Lusha provides that experience with exceptional efficiency. Out of all the firms I never gave my email to, this one stands out by proudly informing me that they process my data anyway.

Their commitment to gathering and circulating information without consent is truly remarkable — a masterclass in how to turn GDPR into an abstract concept rather than a legal obligation. And the best part? They do it proactively, without troubling you with anything as outdated as “permission”.

I would especially like to thank Lusha for reminding me how valuable my privacy is. Few companies manage to deliver such clarity.

A memorable encounter. Highly recommend to anyone who enjoys being surprised by who exactly has their data today.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Unethical liars

The salesman on the phone said their database is GDPR-compliant - such lies. I'm changing my phone number asap! Can't wait for you to get slapped with a class action lawsuit.

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

Likely breaking UK data protection law

Likely breaking UK data protection law. Contacted by someone today on my private phone number who advised they bought it from this company. Never even heard of this organisation before but clearly they have harvested my private information most likely unlawfully from somewhere.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

I am absolutely furious with my…

I am absolutely furious with my experience on Lusha. In my personal experience, they have been handling my information in ways that I am not okay with, and trying to get it removed has been a complete nightmare.

Their so-called “opt-out” process has been impossible to complete — the form never loads, emails bounce back as undeliverable, and there is no reliable way to contact anyone who actually responds. It feels intentionally difficult, and as someone from the EU, this is completely unacceptable.

I do NOT want my personal details stored on servers outside the EU, and yet I’m stuck with no working way to have my information removed. The whole process feels opaque, frustrating, and frankly disrespectful to people trying to protect their privacy.

To anyone in the EU or anyone who cares about data protection: be extremely cautious.
If you ever find your information listed there, you may have a very hard time getting it taken down.

Lusha: I want my information removed IMMEDIATELY. Fix your removal process, make it actually accessible, and stop making people jump through broken hoops just to protect their own privacy.

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

Support is none existent

Support is none existent. Been trying to ask some questions relating to my CSV enrichment and just get completely ignored as a paying customer.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Spammers

I received an email from Lusha telling me that they had harvested my email address (though didn't tell me where they found it) and would use it to sell on to other companies so that they could spam me.

All this was without my consent.

It may be legal (some of the loopholes in GDPR are wide enough to sail an aircraft carrier through) but it is definitely sleazy and immoral.

October 29, 2025
Unprompted review
Rated 1 out of 5 stars

Illegally using my data and telling clients i'm someone else

I didn't consent to giving my contact details and they've attached it to someone else with the same name. Not only are they scraping data and illegally using it they're not even giving the right contact details for the profiles you think you're engaging. Piece of crap.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Do not removed your information even…

Do not removed your information even after requested. Using my personal information, not work info.

I will be raising a complaint with ICO.

I will NEVER work with ANY sales person who got my information through a website like this, which is how I expect lots of other people feel too. Any company using this website to call me automatically gets added to a blacklist, not sure why anyone still pays them.

October 28, 2025
Unprompted review
Rated 1 out of 5 stars

Another to add to the list of unhappy…

Another to add to the list of unhappy people. I had a call on my PERSONAL MOBILE asking if i wanted Solar Panels at work. The chap was open enough to say that they get there contacts through Lusha who take them from LinkedIn! Surely this is a complete breach of GDPR & this company should be investigated!

October 21, 2025
Unprompted review
Rated 1 out of 5 stars

Lusha is not to be trusted

Lusha is a dodgy organisation, with unscrupulous tactics for obtaining personal contact information that is not in the public domain. They are not to be trusted, and I would NEVER do business with any ocmpany that gets data from this parasitic company.

October 17, 2025
Unprompted review
Rated 1 out of 5 stars

They sell incorrect information

They sell incorrect information. The information they sell is not verified and will therefor waste your time and cash. Trying to get information corrected is impossible. Save your money and use a reputable company.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling behaviour

Lusha - Remove my details from your system! I am getting a number of calls to my personal number saying you have sold them my details!! REMOVE!! I have not given you permission to give out my details!!

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

This is an absolutely disgraceful…

This is an absolutely disgraceful company. I have been subjected to a relentless stream of unsolicited calls because of their actions. They show a blatant disregard for privacy and appear to exploit loopholes to evade GDPR protections. I never requested any of this, yet they now expect me to opt out of something I never agreed to in the first place. I have no trust whatsoever in this organisation, which is precisely why I refuse to confirm their SMS two-factor authentication. Their practices raise serious concerns about what they do with people’s data behind the scenes. It is clear that their primary goal is to harvest personal information for profit. I sincerely hope regulators take legal action, impose heavy fines, and shut this company down for its flagrant abuse of consumer rights.

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Feeder of information to scam businesses

Next time you get a scam call, ask them where they got your number from. Guarantee it’s Lusha.com, absolute bottom feeder business selling cots to details to scammers. Can only hope they go out of business soon. Employees of Lusha should be ashamed of themselves.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Would score them zero if I could

Would score them zero if I could. They have got hold of my personal phone number from somewhere (I have never used it for work purposes) and are now selling it, in clear breached of their, so called, Privacy Policy. I've contacted them to have it removed and been told that will take up to 30 days!

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

They have stolen my personal phone…

They have stolen my personal phone number from somewhere (it’s not attached to my linkedin or anything for work) and I am getting hundreds of spam sales calls who have informed me they got my details from here. The removal form doesn’t work and there is no direct email or complaints line on the internet.

September 8, 2025
Unprompted review

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