Sezzle Reviews 15,343

I had an issue with my Date of Birth and was unable to change it through the App but got in contact with customer support on the phone and they were able to fix the issue very fast. The only reason I... See more

Charles was a consummate professional. He was very knowledgeable, considerate & kind. He helped guide me through a transaction that was new to me. It was easy to understand after he talked me through... See more

I truly appreciate the immediate response to my email and even though I still wasn’t able to access my card. I now know why I wasn’t able to. Thanks to Maya.

Only 1 star less because its still an odd system that you cant tell when the refunds will be issued based on different factors but its getting better

I was having problem's with trying to process a payment. And he was amazing, in spite of me being very rude because I was frustrated and he maintain his professionalism throughout the duration of my p... See more

the best support team, i was having issues with my account for like couple days, but jonny come the the rescue. and resolved all my concerns i’m very happy with the results and the support that sezzle... See more

I am writing to express my sincere appreciation for the outstanding assistance I received from Joey. I initially reached out via chat with an issue and was quite upset and stressed. My first in... See more

Sezzle is usually pretty good. I am a habitual early payer, but that doesn’t matter. One day I have a spending power over 100 then it drops down to 11? The inconsistency when I am doing my part and ha... See more

I have been a Sezzle user for a LONG time, now my purchases get declined because they cannot verify my identity. I do their process (picture of my drivers license), get an automated message saying we... See more

I tried calling to speak to customer service all day but was unsuccessful to reach them. I then reached out to customer service online & Alanna was able to help me. She was patient & understanding & v... See more

I had an issue with bank account fraud and amidst that nightmare, the Sezzle agents who helped me were super patient and accommodating. They were able to get everything taken care of for me within a f... See more

Sezzle is an amazing service to have to split any bill or purchase in 4. I am able to buy groceries and pay for emergencies expenses. My money has been able to stretch between checks now! This economy... See more

I've received some of the worst customer service trying to contact technical support. Two weeks my concern went unsolved until Kendrick saved the day. He was patient, kind, and very resourceful. He ma... See more

Wade in customer service made my experience absolutely fantastic! He was able to quickly understand my issue and escalate it. Wade was very responsive, understandable, and extremely kind! Give Wade a... See more

Wade was awesome and super helpful. I didn’t have to wait forever to get a response or explain the problem to him 100 times. He understood me the first time and made sure to take the quickest route to... See more

Sezzles customer service is very good they always reach right back to me and answer any worries I might have and help fix any problems I may need help with.

I absolutely love sezzle. Been with them for a few years and now going to be a lifetime member. I recently had some hardships that was going to interfere with me making my payments on time and their c... See more

On top of being lender to bigger purchases on line like others zip, quad pay,Afterpay they extend beyond that to things like weapons and shops others don’t. Not only that but unlike other pay installm... See more

I spoke to Memphis with my issue of not being able to sign into my account due to an old phone number.memphis responded.to my request almost immediately and was polite and knowledgeable and resolve... See more

I was locked out of my account. I didn’t even remember the phone number that was used to start the account. I emailed Sezzle and within just hours a real person, Damian, emailed me back. I expla... See more

My experience was terrible. I was unable to create an account, sign into an account, or continue as guest due to an unknown error. I could not see anything I typed as the keyboard covered all the te... See more

Alyssa is awesome. Shes one of the best customer service individuals I've ever spoken too. My issue was resolved quickly and efficiently. 100 stars

When your living on a fixed income and a minor car repair sets you back months there are several options you can choose from. Out of 5 that I have tried none of them come close to SEZZLE. I trust the... See more

The customer rep who helped me was awesome. He explained my issue in detail and resolved it for me. Much appreciated, Wade. Awesomeness 😀

Lyle was helpful from the moment he first responded to me. I was frantic because someone had created several accounts under my name. Not only did he solve my issue but he did it in a timely manner. Ly... See more

I was having an issue with my account info and opted for a call back. I was called back swiftly by rep. Seth. He was very helpful with this matter. I have used Sezzle several times in the past with... See more

I had been using the services provided by Sezzle for several years and had little to no problems navigating their system. About 4 months ago, I stopped using the Sezzle Anywhere subscription but had a... See more

I had reached out to Customer Service regarding a credit I was to have but was not showing on my Sezzle account. I emailed Sezzle about it and received a response from River very quickly. They resolve... See more

My experience with is great. I called Sezzle customer services today and I got Seth who was amazing, very polite caring just a nive person. Thank you again Seth for helping me out.

I love and trust this site. I use it often, and if I spend less than the amount I chose, the difference is automatically credited back to your account. It is a highly reputable company..Thankful for t... See more

I've had a great experience with sezzle over the past few years. They are transparent, helpful and I can always count on them to help when I need to do bigger budget friendly purchases! Will continue... See more

Very helpful and quick on what they are going to do to get things clear out very good customer service .he help me unblock my account good job sezzle is the best

The representative I spoke with today really helped me understand the new process’s I was not aware of the change that took place on Aug 28th

Sezzle is perfect for us!! The monthly service bill is easy as anything and the payment schedule is perfect for our pay periods!! We have BOUGHT AND OWN more things with Sezzle than we ever would... See more

I had a problem with my card today. Customer service answered my question in decent timing. Problem was fixed in minutes! Love my card. Thank you sezzle

My Customer Service Rep was Wade, who was exceedingly Professional, great Supportive Listening, and gave Exemplary Customer Service. He was Gracious, as I was in a pickle due to a Fraudulent attack... See more

My refund problem is not solved yet but Lyle answered all my questions , really appreciate the help ! Thank you very much !!

Even though I was on hold for well over 30 minutes or more, the representative was quite prompt with assisting me!

I love using Sezzle! Easy to set up account and use for purchases! Have yet to have ANY probelms at all & will continue using them whenever I need to! I've been using them for at least a year now.

They were patient with my questions and in time I figured out it was a mistake on my end.

Thank you Zane! I experienced an unexpected financial hardship and Zane was able to reschedule my payments! I can’t thank you enough!

Marley, was able to work with me and was able to get what I was concerned about taken care of quickly and efficiently.

Wade was very helpful. Thanks for getting those important facts back to me once we got disconnected.

Really like what this company has to offer. My experience with customer support was prompt and professional in addition to being thorough and sincere unlike many national businesses and brands.

Thanks to Sezzle I’m able to space out large purchases to fit my budget. Highly recommended.

Bry was very informative and helpful. He helped to resolve my issue and in a timely fashion.

I had a payment issue and marley helped me swiftly and kindly

Respose to my issue was quick and efficent. The rep was knowledgeble, understanding and polite.

Support was quick and on point, Was very eager to help, understanding and was understanding,

Great customer service today answer all my concerns and issues