I've had a great experience with Skin+Me. Their customer service is consistently quick and helpful whenever I have a question. I also really like the design of the dispenser. it's sleek, hygienic, a... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
Information provided by various external sources
Start tackling your skin goals and beyond with our online dermatology consultation.
Contact info
London, United Kingdom
- hello@skinandme.com
- skinandme.com
Replied to 99% of negative reviews
Typically replies within 24 hours
I paid 4.99 for a free trial pack which…
I paid 4.99 for a free trial pack which seems a scam because there is not order placed email or any confirmation. The second you pay it turned into . Thanks for joining a consultation. No that's the you advertised . Its scam to trick people to collect data as well as make them £5 for what. 🤨
My skin is looking amazing and my spots…
My skin is looking amazing and my spots are starting to clear up, I have a routine I love now and stick to morning and night
can’t think Skin and me enough 😍
great improvement with my skin
I have seen a great improvement with my skin using these products. It’s really easy to change your order if you need to.
Great customer service
Great customer service and the prescribers after further questions if they need to before prescribing something, which is ideal.
Easy to use website
Easy to use website, made me excited for my first month!
Great website which asks the relevant…
Great website which asks the relevant questions needed to understand the correct skincare products are recommended
Scam
Got charged and didn’t received my order. Didn’t receive a confirmation email for my order. Just took the money from my bank account. Do not recommend this company!
Quick responses and fast delivery.
May use AI-assist with repliesRead more
I was charged with money
I was charged with money. And they didn't give me anything. 4.99 for nothing. I was clearly mentioned on the video that i was gonna get skincare but it was a scam. Fake people

Reply from Skin + Me
A year in and still happy!
I have been using Skin and Me for over a year and as a woman of 60 with all the usual skin problems I can honestly say my complexion has been transformed. I’m not one for complicated routines so this is perfect one twist a night and it’s done. I had an issue with blocked pores, contacted Skin and Me..just the right ingredient added to my cream. I would highly recommend Skin and Me!
Acne and dark marks improvement
I have been using the hyperpigmentation treatment regime since September 2023,i must say this has been an incredible journey,i used to have lots of pimple through out, but now i only have around my period or ovulation and it will be only 1 or 2.I do reach out through the website at times if i have concerns with my treatment and trust me, there has never been a time they haven’t gotten back to.
Really easy to use website
Really easy to use website. Quick and easy to order. Asks good questions in relation to skin to ensure the right product is prescribed.
I don’t love it
I don’t love it! My last dispenser broke so it’s no longer dispensing the correct amount and I don’t think there’s any interest in providing a personalised device anymore. Don’t think anyone has checked in with me or asked if I’m happy with my current strength in ages

Reply from Skin + Me
I was scared to try this at first
I was scared to try this at first. I’ve always had skin troubles since being a teenager and it had always affected my self esteem. I decided to try something medicinal and wasn’t sure if it would work. I’m pleased to say it 100% does. At first, I did experience purging and had a lot of break outs but it was definitely worth it. Thank you to skin + me for making me feel more confident in my own skin and helping me finally achieve clear skin!
Really love using Skin+Me
Really love using Skin+Me - the platform is really easy to use if you need to change anything and they are super easy to get in touch with. I have used them for over a year and the difference it has made to my skin is amazing!!
I’ve been with skin + me for 3 years…
I’ve been with skin + me for 3 years now and I started off for mainly fungal acne on my forehead and small acute fine lines I have to say my skin did purge in the beginning but it’s been very good hence why I’ve stayed for 3 years if I have any issues I tell the team know and they help if my skin has changed and the concerns have changed etc they always cater towards my skin
Skin and me has really changed my skin
Skin and me has really changed my skin. Any time I have had any issues the team have been so helpful. Couldn’t recommend enough.
So far so good
So far, Ive found Skin+Me very nice to work with. The consultation was very quick and easy - I look forward to seeing how good my skin can be!
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