Sofology Reviews 273,890

We had a great experience when purchasing our sofa from Sofology. Chris was super friendly and helped us buy our sofa without feeling under any pressure. We were undecided on which colour to go for so... See more

Imi took the time to understand the look and requirements we had for the layout and sofa style we wanted. We sat down and worked out the whole complete set with colour, functions added extras and sh... See more

What a pleasure it was to deal with your consultant Leon today. Nothing was too much trouble for him, whilst he gave us his full attention. We asked a lot of questions which he answered with great k... See more

We had an excellent experience at Sofology in Speke thanks to Amy. From the moment we walked in, she was welcoming, friendly, and incredibly knowledgeable. Nothing was too much trouble – she took th... See more

Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... See more

When we first walked into the store, we were warmly welcomed by Mark Mosen. He was very attentive and polite without being pushy. He had an excellent knowledge of the products and showed us only those... See more

I went into 4 different sofa shops on Sunday, and Sofology was by far the best. The staff were professional but personable. I ended up buying a settee and Matt (store Manager I believe?) was really he... See more

From the moment we entered the store Jay made us feel welcomed, comfortable and at ease. She was knowledgeable about the sofas we looked at, explained the future process clearly and had an approach to... See more

Great service. Went into the shop a few times to look, the people were really helpful and laid back. Decided to make my order over the phone, Suzanne was really helpful, professional but naturally... See more

It was a really pleasant shopping experience. Leon introduced himself when we entered the shop, then encouraged us to browse and that we knew where to find him when needed. We felt no pressure to hurr... See more

Fantastic showroom, staff very friendly and knowledgeable about all products. Desmond was most helpful when we came in to order our sofas , moved items around store and to natural daylight for us to c... See more

We went to look at the Allure sofa at the Cannock showroom and met Liz, she was delightful. She was really knowledgable with details of the sofa, what works well, the options available to us. A... See more

I had a great experience at Sofology Glasgow Paisley when buying my sofas. On my first visit I was kindly greeted by Mia who answered all my questions, allowed me to review range of colours and helped... See more

It took us 2 visits to decide which Sofa we wanted, and both times, the staff were fantastic. Due to the space where this sofa will be sited, we were after a particular size and configuration. Julia... See more

Luckily for us, it was Rob who asked if we needed assistance as we were browsing the store. My husband and I had spent many hours over several weeks trawling various furniture showrooms and were fed u... See more

We've been lucky to meet Caroline and having all her help and support to find the right sofa for our home. We had 2 sofa's so far and both of them being purchased with her help. Amazing lady, very... See more

The staff at Reading Forbury were absolutely wonderful. From the moment I walked into the showroom, they made me feel welcome without being pushy. Everyone was friendly, knowledgeable, and patient whi... See more

Irma was absolutely amazing at helping us choose a sofa, she knew so much detail and couldn’t do enough for us. The sofas at sofology were much nicer than other shops we tried and there was a real sen... See more

This is our third purchase from Sofology and we have always had good service and received quality product. Today we were welcomed to the showroom and then left to browse without feeling pressured in... See more

We completed the purchase over the course of two days as Bart, wanted to make sure we made the right decision and have the correct measurements. He was so lovely, paid great attention to detail and e... See more

All the staff at Sofology Hedge End Southampton gave great service. Matthew and Edward listened to our requirements and offered the perfect sofa. Highly recommended. we were warmly greeted, shown seve... See more

We had spotted the perfect sofa on the Sunday, went home and checked the measurements in our room of choice, returned to store in Fosse Park on Monday and was approached by Vincent who was friendly an... See more

We had a fantastic experience thanks to Phil at Sofology. From the moment we walked in, he was friendly, patient, and genuinely interested in helping us find the right sofa for our home. He took the... See more

No harassment from sales staff made my visit so much more enjoyable resulting in me ordering a sofa from Sofology. Your sales assistant Ann was so helpful and cheerful and helped me no end.

Jo at the silverlink store was really helpful, patient and friendly. She was very knowledgeable about the products and gave us great advice, helping us with design layout and enabling us to make quick... See more

Really pleased with the customer service at the Giltbrook store today. We were served by Chris, who was professional, welcoming and friendly. The store was well presented and contemporary. We would hi... See more

I just want to leave feedback about your amazing staff member luan service was fantastic. She was so reassuring and helpful took her time to go through all different options. Very great service !!... See more

Good experience in the Preston deepdale store. Staff were great and helpful.. Only negative from a company point of view is that you can’t take a sale sofa from the store. Having to pay £129 for del... See more

The store is well set out and easy to navigate with plenty of sofas on show. Every sofa has the different material swatches that peticular sofa offers. The staff are very helpful with no hard sell... See more

After doing some research on the other retailers, I could see the quality you offered. Upon entering the store I was met by Linda who was amazing, she has an excellent knowledge and her customer serv... See more

Vanessa was extremely helpful and helped us decide between 2 sofas both of which we liked. Our point of delivery is extremely challenging for the delivery of large items and she was very thorough in t... See more

3rd purchase from sofology ,always fab staff available to assist Simpler easy to order Quality has always been good n lady who helped me was a GEM[nash @ blackburn]

Excellent, friendly and helpful service. Andy was absolutely brilliant. Nothing was a problem, even when we returned to make changes to our original order. A great company with great staff. Five stars... See more

Very warm welcome, made to feel like a friend. Even allowed my dog to visit seeing as hes a large breed and we love nothing more than cosy nights on the sofa together. Miles was fantastic and explain... See more

We visited the Birstall store this afternoon, and honestly the service was great, no hounding or hard selling (which was a relief), there’s nothing worse than getting followed or chased round a st... See more

At the weekend we visited the store in Hedge End Southampton. We were free to browse and really liked the range of options available. We decided to purchase the Adler sofa with help from the sales adv... See more

Great experience when visiting the Sofology Thurrock Store. Ameet was very helpful, knowledgeable and patient with us whilst choosing our new Sofa. Never at any point during our visit did I find that... See more

We weren’t pounced on as soon as we entered the store (always annoying) but left to browse. When we wanted help it was there, and we were taken through the purchase easily and courteously-a good expe... See more

I haven't been to sofology before so I was very pleased with the customer service at the Enfield store. We were meet by a lovely lady called Diana who was really easy to talk to about what we were lo... See more

Colin and Steven were amazing!! Very helpful and knowledgeable. They were very patient and took the time to answer my many many questions and show me all the different materials and finishes before I... See more

Was served by a young lady, Imi, she was very polite and efficient. She took the time to explain the next steps after the sale. I would definitely recommend going to Sofology as I never felt pressured... See more

Very happy - I’d popped into store a few times before placing my order, and each time everyone was helpful. There was no pushy sales behaviour, just genuine time for help and support.

Very nice sofa. Customer service was great. Leon was very helpful, professional and pleasure to deal with from beginning to end, he helped us with both our sofas. Highly recommend !

Susie at Silverlink, North Shields Store was so helpful, knowledgeable and friendly. She took on board what we were looking for and helped us find a really nice sofa. We would highly recommend Susi... See more

I can not express how pleased I am with the service I received from your colleague Paul Chadwick. From the very beginning of my enquiry he was very polite, efficient and very patient with me, as I k... See more

Visited York store today to purchase a new suite.Tim was very helpful in my purchase and gave me some good tips on keeping my new suite in good condition.Tim was very diligent throughout the sales pr... See more

Your sales representative Vicky from stoke store. was most helpful. She explained every thing in detail about our sofa feel she up and beyond to make sure we purchased the right sofa for us.

Great service, all the information we needed given before purchasing. We didnt feel pressured. The furniture we wanted was delivered when it was supposed to be, we are very happy customers.

The help was there as soon as we entered the store we were offered coffee and all the advice we needed after picking the chair we wanted we were advised to look around to make that was the only one fo... See more

Made my experience of purchasing my new sofa a breeze. Absolutely excellent customer care so helpful. So looking forward to when my new sofa arrives ...Thank you to the Team at Sofology