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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are particularly pleased with the quality of the products, highlighting their innovative design and effectiveness. Many consumers mention the magnetic connectors and cables, noting how they simplify device charging and protect connection ports. People also appreciate the ease of use of the website and the ordering process. However, opinions on order fulfillment, delivery service, and customer service are mixed. While some reviewers praise the prompt and helpful support they received, especially when resolving issues like incorrect tracking numbers or order discrepancies, others report problems with delivery times and missing items. Some consumers have also expressed concerns about the functionality of certain products.

Based on these reviews

Rated 4 out of 5 stars

I was ABSOLUTELY surprised when I received an ACTUAL response (rather than AI generic robotic) from your company. I STILL am not convinced that the magnetic C-charge is long enough to fit my phone wh... See more

Company replied

Rated 4 out of 5 stars

The products are great, two order has never been delivered. One orders got to San Francisco and no more information. Second orders was never delivered, but carriers information said it was. Try t... See more

Rated 4 out of 5 stars

The first order was very late and when I called they jumped on this right away and sent me another one that arrived within a week… I would add hat you need to speed up your delivery process so we d... See more

Rated 4 out of 5 stars

Waiting for the order to arrive, but there was a mistake in sending it from warehouse. They promptly reimbursed me since I’ll be traveling for awhile and unable to receive new order.

Rated 5 out of 5 stars

Design, execution, and aesthetic. Greetings, Re AKTIVE earbuds: Wow! These have actually leveled up my life by at least by an order of magnitude, really! Just recently got back into li... See more

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Rated 5 out of 5 stars

This team was great with their response time and it amazes me how sincere they are! I had an issue with my order a year ago with a lot of back and forth emails but never had it solved so I decided to... See more

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Rated 5 out of 5 stars

These are the best charging cables I’ve ever seen. I had no trouble finding what I was looking for and the ordering process was very easy. My order actually arrived sooner than I expected which is alw... See more

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Rated 5 out of 5 stars

Customer service was so helpful and responsive ... I am a returning customer and must say that I am very happy with the previous purchases. The products are of such a high quality ... the issue with m... See more

Rated 5 out of 5 stars

Statik website is easy to navigate and they have great products. I’ve ordered a number of the 369 Universal Magnetic Charge Cables (great gifts). The reason I’ve give them 5 stars is their customer... See more

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Rated 5 out of 5 stars

I mistakenly selected more items than I wanted to buy. I thought I would have another chance to edit my cart, but the sale went through immediately. I notified customer service that I would like onl... See more

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Rated 3 out of 5 stars

Ordered November 19, 2025, received one product out of the 12 ordered. Don't have phone number to call only an email which seems to be computer driven because it states they have product in stock and... See more

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Rated 5 out of 5 stars

I was always looking for cables &/or correct attachments. I have 30+ rescues & I need their accessories always working. STATIK - has made my life so much easier. I use your products daily. Love th... See more

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Rated 5 out of 5 stars

Receive the vacuum mount I ordered, however 1 of the vacuum mount received has defect and does not worked as the vacuum cup does not sucked to the flat surfaces. did a feedbacked and Statik immediatel... See more

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Rated 5 out of 5 stars

Your company has been a delight to deal with at every step, starting with my confusion with quantities actually ordered. All of your options are fair & generous. I have now received both orders and ju... See more

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Rated 5 out of 5 stars

Wonderful innovative products. Every new product release is better than the last. We own multiple cables and magnetic connectors. They connect to our devices quickly and safely thus saving wear and te... See more

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Rated 5 out of 5 stars

I can’t believe the fast and positive reply regarding my Statik phone holder!! I didn’t expect receive a new phone holder replacement but I DID! Thank you so much 😊 Renee

Rated 5 out of 5 stars

I first got one cord for myself and found my daughter and husband asking me where I got it from so I got 4 more. 2 for my husband and 2 for my daughter. We all love the fact that it’s magnetic and cor... See more

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Rated 5 out of 5 stars

Their customer service department was very good in resolving an issue I had. It was so convenient to shop online. With so many orders having been placed from so many various websites, it was easy to... See more

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Rated 5 out of 5 stars

Staff quickly responded to out of stock situation, providing me with the choice of splitting order or holding it until the OOS resolved. I agreed to split the shipment. However, Statik staff member Ca... See more

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Rated 5 out of 5 stars

My shipment didn’t arrive and within a few days of notifying the Comoany I got a new shipment delivered right away even though it was the carriers issue. Great customer service and thank you.

Rated 5 out of 5 stars

It was an easy purchase, everything went well, I just accidentally send it to the wrong address, I think bc that address was link to my PayPal. Maybe if before confirming the purchase it would be grea... See more

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Rated 5 out of 5 stars

I asked a question about ordering but decided to order anyway. I placed my order and I received an email responding to my question. They went ahead and updated my order without having to ask. AWESOME... See more

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Rated 5 out of 5 stars

Customer service was excellent, delivery was ahead of schedule, and while not flawless, the cables work very well. I used to have to put my iPad on the charger and turn it off for 3-4 hours in the mid... See more

Rated 5 out of 5 stars

I gave 5 stars, when I first received my order I was very disappointed (would have only given 1 star) the iPhone holder would not stick to my dashboard the only place I could get it to stick was my wi... See more

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Rated 5 out of 5 stars

All I had to do was state my concern in an email to their support address and I received a reply within 20mins. They found my tracking number was incorrect causing me to not be able to find my package... See more

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Rated 5 out of 5 stars

Received it quickly and of good quality of course did not receive my mystery gift that was promised with 1st order and yet I bought 3 more

Rated 5 out of 5 stars

Quick easy process and received what I asked for and quality is what was advertised.. makes my life a lot easier now having all the charging options

Rated 5 out of 5 stars

Products are made really well! It also seems that your shipping from order has increased better than in the past. It use to be months before you would receive your order and that was very disappointin... See more

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Rated 5 out of 5 stars

Not only have all the items I have gotten from STATIK have been great, but every single issue has been taken care of immediately. For me Customer Service is one of the most important parts of a succes... See more

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Rated 5 out of 5 stars

Things did not start out well because I only received part of my order, with no indication of when the rest would arrive. After I contacted them with a less than friendly venting of my frustration, I... See more

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Rated 5 out of 5 stars

Of course, I was wary…tons of ‘perfect’ phone charging stations for your car out there. Yet, when I received mine from STATIK? Holy Moly! They aren’t kidding. Once your phone is attached? IT WILL... See more

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Rated 5 out of 5 stars

The customer service at Statik are phenomenal. There products are the best in the country and would recommend them to anyone. Any problem you may have, they are right on it.

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Rated 5 out of 5 stars

Caio Sonoda was very nice and understanding and understood my concerns and he made it right. I would not hesitate doing business with Statik again in the future.

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Rated 5 out of 5 stars

I was so excited to try this out! It worked perfectly, however in my excitement the two additional connections fell in the restaurant I was in and refused to be found.

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Rated 5 out of 5 stars

Most of the products I bought from Statik are awesome and work great. However one cord stopped working and they were right on it to replace it. Loved how quickly they got on it and made it right. Will... See more

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Rated 5 out of 5 stars

Products are really great, and even more so was the team and the communication! There was a problem with the delivery company and the Statik team was really nice and helpful! Thank you all!

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Rated 5 out of 5 stars

I had no issues with ordering or with the product. It works awesomely. I got 3 so, I definitely would recommend them and their products.

Rated 5 out of 5 stars

I’ve made a purchase with this provider and I’m totally satisfied with the support I’ve bought. I absolutely suggest this company.

Company replied

Rated 5 out of 5 stars

The support was very friendly and proactive, have not received the product yet, but so far the experience has been very smooth

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Rated 4 out of 5 stars

My ordered item was lost during the shipment. After I contact with Statik, they just confirm i didn't get it. And then they shipped me the replaced item with free!

Rated 5 out of 5 stars

I love both products I ordered but getting the App download on my iPhone is a problem went to Verizon had 1 done but it is still a problem I wonder if it was worth paying that amount of money for them... See more

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Rated 5 out of 5 stars

I love GOHUB power bank as it is compact, charges fast and I can just plug it to charge itself.

Rated 5 out of 5 stars

received quickly. works great. However, it would have been nice to include a charger for the units. We had to buy them extra.

Rated 4 out of 5 stars

They don’t charge like advertised. I charged my iPad for example, it was on 70% and it charged it to 75% and needed to be plugged in again.

Rated 5 out of 5 stars

Absolutely the BEST customer service I have ever experienced for an online business. Statik responded quickly (the same day) which is crazy during the holiday season. You usually have to jump through... See more

Rated 4 out of 5 stars

The product took almost 6 weeks to arrive. But once I received it I was very pleased. I don’t mind reviewing the service and product but I hate it when I have to log in to post it. When I have to do... See more

Rated 5 out of 5 stars

Easy web site , good description of products, for oldies like me, looking for with it stuff for grand children

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Company details

  1. Electronics Store
  2. Electronics Accessories Wholesaler
  3. Electronics Company
  4. Electronics Manufacturer
  5. Electronics Wholesaler

About Statik

Written by the company

Frustrated with tangled cables and clunky tech accessories? Statik is here to upgrade your everyday routine. Founded by a passionate team of robotics engineers and product innovators, Statik is driven to create beautiful, user-friendly tech essentials at accessible prices.

Our mission? To empower you with smarter solutions. We ditch the frustration and focus on functionality, like with our game-changing Statik 360 Charging Cable. But that's just the beginning. Explore our growing range of innovative accessories designed to seamlessly integrate into your life, spark joy, and simplify your workspace. 


Join the Statik revolution and discover the future of tech convenience. You may visit our website at statikco.com

If you are facing any kind of trouble or have any questions you are more then welcome to contact us on our Customer Support !


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars

I ordered buy 2 get 1 free hypermount…

I ordered buy 2 get 1 free hypermount on 8 Nov, and received the 1st one on 28 Nov and the next 2 on 5 Dec. I am very happy with my purchases and the service that I received from everyone I dealt with at Customer Support. Definitely recommend.

November 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Leonardo responded quickly, provided the correct tracking link, and explained everything clearly in a very professional and helpful way

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve purchased multiple products

I’ve purchased multiple products. Always good. Had a return of a cable. Good result. Order didn’t arrive contacted customer service they replaced it immediately. Trustworthy company

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Easy web site

Easy web site , good description of products, for oldies like me, looking for with it stuff for grand children

December 14, 2025
Unprompted review
Rated 1 out of 5 stars

Statik - Not a Reliable Business

I placed an order on Nov 21st and am still waiting for its delivery! I have contacted the company and received a vanilla reply but no delivery yet and today is Dec. 14. Don't count on Statik to be a reliable business. I certainly have not had favorable results.

November 21, 2025
Unprompted review
Statik logo

Reply from Statik

Hi Nancy,

We’re sorry for the frustration this caused, and we appreciate you taking the time to share your experience. Your feedback helps us improve how we communicate and support our customers.

I can see that your case has already been handled via email and that your order is on its way and will be delivered very soon!

If you need any further assistance or have questions, please feel free to reply in the existing email thread or send us an email at customersupport@statik.com, and our team will be happy to help.

Kind regards,
The Statik Team

Rated 2 out of 5 stars

Still waiting for order, or even an update

It would have been nice if the reply gave a tentative date as to when the products will ship, OR, maybe an update to those with pending orders that there is a supply issue. I believe there was a 12-day timeline.

December 3, 2025
Unprompted review
Statik logo

Reply from Statik

Hi Bill,

Thank you for taking the time to share your experience. We’re sorry for the frustration this caused.

Clear and timely communication is important to us, and your feedback helps us identify where we need to improve. We appreciate you taking the time to call this out.

If you still need assistance, please send us an email at customersupport@statik.com. Our team is always happy to help.

Kind regards,
The Statik Team

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