Called Admiral as I had concerns about my claim. Spoke to Phillip Garrett who answered all my concerns and gave excellent advice. I was worried about an email I had received asking for a photograph an... See more
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Admiral was launched in 1993 and is now one of the UK’s largest providers of insurance. As well as car and home insurance Admiral offers black box insurance with Admiral LittleBox and is the home of MultiCar for households with more than one car to insure. For anyone who has to insure their home and their car, Admiral offers MultiCover, designed to cover all your vehicles and home on a single policy giving you a discount on your premium and the ease of one renewal date. Whatever the type of insurance, Admiral’s aim is to give great service and value for money to UK consumers.
Tŷ Admiral, David Street, CF102EH, Cardiff, United Kingdom
Replied to 99% of negative reviews
Typically replies within 24 hours
A really easy to navigate website. The staff member that I spoke to on the telephone was very helpful and informative. Overall, it was very positive experience renewing my insurance.
Transferred to a real agent after unable to issue online policy. Agent was great. Problem resolved !
Easy to use website and great help on chat. Customer Services also very helpful. Looking forward to being an Admiral customer.
super simple and easy online, I had a problem with my named drivers license so i had to ring up but the woman i was on the phone to was absolutely outstanding she is just fantastic! I didn’t catch her name but I hope she sees this and gets recognised for how friendly and helpful she was. Thank you so much!
Website easy to use. I also followed up with a telephone call to get a couple of queries answered.
they gave the best quote out of all the insurance companies and very efficient
So for 3.5 years I've been paying for an insurance policy that includes home emergency cover only to discover today when our air source heat pump has broken down that, surprise surprise, it's not covered.
So now it's up to me to find the money. They've left a customer with chronic illness and disability in the lurch. I will be changing to another provider.
I already have Home Insurance through Admiral. Whilst searching online for Annual Holiday Insurance through an online portal, Admiral came up top. Price was fantastic which included medical conditions, cheapest ever throughout the years that I have taken out holiday insurance
That your member went through my entire car insurance details on the phone with me
Easy to complete and great price with everything i want on the policy
I’ve tried to get my account up for nearly 4 weeks now to no avail, absolutely terrible internet system
simple process, great price, all the bits you'd expect from a first class provider.
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