Pros: Fragrance Net continues to offer the unbeatable lowest prices on designer perfumes for women & men. Cons: Their packers desperately need to be retrained with care, so that boxes of perfume... See more
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We have shipped over 30 million packages and generated over $3 bullion in sales of designer beauty products. Our operations have grown to include multiple warehouses and four flagship retail stores.
Our extensive inventory boasts over 40,000 genuine designer brand name perfumes, cologne, makeup, skincare, haircare, aromatherapy and candles, all offered at more accessible prices.We only carry genuine brand name perfumes, colognes and beauty products.
900 Grand Blvd, 11729, Deer Park
Replied to 100% of negative reviews
Typically replies within 24 hours
2 different prices . On my email from my credit card one price but on my statement a different price . I emailed company but no reply back
I absolutely HATE my experience with FragranceNet! I ordered perfume and have been having an issue with tracking. They chose CDL to ship the package and CDL handed my package off to anther delivery service on 12/04/25 to actually deliver it to me. The issue is, that there is no tracking for who it is that is actually delivering it and when it is coming. I contacted FragranceNet about the issue and didn't get a reply, so I contacted CDL. Their response was rude and said it'll come in 1-4 days (meaning it'll be late). Apparently they don't care that I would like updated tracking information with who is delivering it and won't give that information to me. So I contacted FragranceNet again and asked them to please give me the tracking information for the company that is actually going to deliver it, and I'm ignored, again. I even went on their TikTok page and commented my issue and was ignored. I came back the next day and sent another message saying that they need to just give me my money back at this point and they still ignored me! At this point, my package is late, I'm being ignored, and now I'm going to contact my bank and tell them everything. I took screenshots of all my one-sided exchanges to show that I'm being ignored. 4 days in a row, I tried to get help, and not once have they given any sort of response. This is absolutely insane! It's been almost a week and it is still sitting at the same exact location, just towns from where I live! Whatever, keep the perfumes, just give me my money back or I'll have the bank make you give me it back! I'm not even wasting my time trying to message customer service for a 4th time, on the 5th day, of trying to get in touch with them. They clearly don't care about the issue, so I want nothing to do with FragranceNet, if this is how they handle issues and treat their customers. My bank will help me if FragranceNet won't.
I love shopping here and getting my fragrances. The samples will make it possible to experience a fragrance we would normally not purchase.
only buy my perfume and cologne from here ever since my coworker introduced me to it. Great prices and fast shipping
Quick and fast service. Any mistakes they fix it and take care of you right away. I've always been buying Colognes and Perfumes as gifts for Christmas from FragranceNet. And will continue too!
Great experience. All the products are genuine. I also have friends buy from this website. This was my 2 second purchase as a registered user. I have made purchases before as a guest.
The consistent text and email messages gave information about shipping and delivery on my purchase, Thank you.
I have always ordered from fragrance.net, it does generally have a good price or what you looking for!
Easy website for ordering. You constant communication was excellent and informative. Love that you texted when order was delivered!
I NEVER RECEIVED MY ORDER.
They used a shipping carrier called on trac And The delivery picture shows they delivered right next to the trash cans outside my home.
I contacted customer service and never heard back
Quick shipping, quality product and much easier to use interface than some other stores
I ordered a perfume as a gift. Your website clearly states: “If this is a gift, write a note.” I wrote a congratulatory message specifically for the recipient. Yet there was no note included in the package.
It was very unpleasant and awkward — the person received just a box without any greeting, as if I didn’t make any effort at all.
If you offer a gift note option, please follow through on your promises. These small details are what make good service. I am truly disappointed.
Delivery Time was little longer than expected but the package was intact the actual fragrance was beautifully decorated only needed a bow will definitely order again
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