Ordered two Perth dining chairs Sunday Sept 28th & they were delivered as stated on Tuesday Sept 30th, one of the bolts for the chairs hadn't been manufactured properly but after emailing Furniture &... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About Furniture And Choice
Written by the company
We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.
Keep on living with Furniture And Choice.
Browse our range of living and dining furniture at www.furniturechoice.co.uk
Furniture And Choice
Written by the company
- How did we do? Good or bad - we'd love to know.
- Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.
Contact info
Unit 22 Bankfield Business Park, WF14 9DQ, Mirfield, United Kingdom
- 0333 015 0000
- info@furniturechoice.co.uk
- www.furniturechoice.co.uk
Replied to 96% of negative reviews
Typically replies within 48 hours
Very pleased with our new table and…
Very pleased with our new table and chairs. Great quality. Highly recommend this company. Order and delivery went very easy and great communication from the seller.
Ordered 6 dining room chairs quick…
Ordered 6 dining room chairs quick delivery, assembly was tricky as some of the screw connectors were mismatched which was annoying and taking longer than expected.
Excellent service
Excellent service. When there was an issue with the order they were very responsive in finding the best solution possible.
Great quality product
Great quality product
Great customer care throughout
Would definitely use again
Great communication
Great communication. Delivered on time. Extremely happy with quality of the table and chairs.
Would order from this company in the future.
Excellent product
Excellent product!
Excellent company!
Delivered on time.
Very well made.
Congratulations
Would recommend to my friends.
Excellent service
Arrived in the time scale stated. Small two seater sofa delivered. Minimal assembly required. Sofa seems sturdy.
Great service
Great delivery very pleased with my purchase very good quality at a very reasonable price price.
Lovely Chairs
Lovely Chairs, delivery was fast. Good quality for the price, comfy chairs.
Easy ordering, speedy delivery, great quality
I ordered 2 sofas and they were delivered within a week with regular updates throughout. This is the 2nd time ordering from Furniture and Choice and the quality is amazing. I would highly recommend to others.
From the first phone call everyone was…
From the first phone call everyone was very pleasant, helpful even helped me split my chair colours up into 2 blue, and 2 champagne colour chairs,they were delivered in 4days,and gave me a 2hrs delivery time,and I could put the chairs together at 83yrs unfortunately the table was to heavy for me, it's beautiful just what I wanted lesley
Disappointed by unprofessional Delivery Team
I am very disappointed with the initial delivery experience for my recent sofa order from furniture and choice. I waited patiently for the agreed date and even took time off work to receive it, only to be let down by an unprofessional delivery team.
One of the two men, who appeared elderly, immediately stated they would not take the sofa into the living room because it was “too heavy.” This contradicted the delivery information, which says items will be delivered to any accessible room. He then suggested I remove my front door or reschedule for when my husband could help—completely unreasonable. Despite my efforts to find help from neighbours, the team made no attempt to complete the job and left with the sofa.
I was later told I was “unable to accept the delivery,” which was inaccurate. Thankfully, the re-delivery team—Nathan and Clement—were professional, polite, and efficient. They brought both sofas in easily and placed them perfectly. They are real assets to your company.
The sofa itself looks good for now; I’ll wait to see how it holds up over the next six months.
Sofa was exactly as pictured.
Sofa was exactly as pictured.
It arrived very quickly and was brought into my front room for me.
Good experience all round.
Lovely quality and auick delivery
Very polite delivery drivers put the…
Very polite delivery drivers put the furniture neatly stacked in our garage would definitely recommend them delivery men
Really pleased with dining room chairs…
Really pleased with dining room chairs great service and communication
The dining room is very nice
The dining room is very nice, the table is extendable and very easy to set up, the delivery was very fast, I am enjoying my table.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.