Moerie Beauty Reviews 7,495

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the positive effects of the product on their hair, noting improvements in softness, manageability, and overall health. Many consumers report that their hair feels thicker and fuller, with some observing new hair growth in previously sparse areas. People appreciate the quality of the product, which contributes to a smoother texture and reduced frizz. Consumers also highlight the ease of ordering and the user-friendly website. The customer service receives accolades for being attentive, responsive, and genuinely helpful. People appreciate the prompt and courteous assistance they receive when addressing queries or resolving issues. The ordering process is described as simple and straightforward, contributing to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars

My hair is much healthier with Moerie Beauty. I have very curly blond hair and I swim. Moerie just gets me and my hair, I get compliments now on how amazing my hair is. It’s even growing back from my... See more

Rated 5 out of 5 stars

I really love this product, i've been using it for about 3 weeks and I am really happy with how my hair feels. I also emailed in to ask to cancel my subs due to financial management, and their respons... See more

Rated 5 out of 5 stars

The hsir loss stopped after the first use and my hair feels noticably thicker n shinier. I have all these little new hairs sticking out like feathers...but its so reassuring to see them...Im looking... See more

Rated 5 out of 5 stars

I used another product for almost 2 years; I wasn’t getting much change in my hair. I thought I would give Moerie a try. Honestly, I have seen a lot of positive results with this! I canceled my other... See more

Rated 5 out of 5 stars

My baby sister has gone through the same problem thinning hair, hair loss period! Just the other day I asked her how, what are u using " Moerie" I'm down to try I could literally see the new growth. I... See more

Rated 5 out of 5 stars

My wonderful daughter gave me a gift of Moerie Hair care products...a gift for beautiful hair again. I am very happy with the results. After being unwell for some time my hair was impacted and in poo... See more

Rated 5 out of 5 stars

I had an issue with billing and I contacted customer service. The agent had the issue resolved the same day. She was also very polite and helpful. I asked about their cancellation process and she expl... See more

Rated 5 out of 5 stars

Moerie works so well even better if you take the vitamins too. I got sick and my hair looked terrible, so bad that I cut it short to make it healthy again. I immediately ordered moerie because I had u... See more

Rated 3 out of 5 stars

It definitely makes my hair feel soft but I’ve used it for just over a month now and have seen no hair growth or thickness change. It’s a lot of money to be spending for not the guaranteed results.

Rated 5 out of 5 stars

I am trying to get my hair back from medical issues. All my life i have had thick curly hair. After my surgery I lost most of my hair and curl. I'm really looking forward to trying this product from... See more

Rated 5 out of 5 stars

I’m only taking the pills as I have Keratin in my hair and the ingredients in the shampoo and conditioner have products that I can’t use. I’ve seen baby hair growing in areas that were receding prev... See more

Rated 5 out of 5 stars

I've been taking the moerie supplements for awhile now. I also use the shampoo mask conditioner and growth spray. My hair has gotten thicker. I've seen some growth but hopefully there will be more. Th... See more

Rated 5 out of 5 stars

I’ve been using these products now for around 3 months and my hair has grown 4-5 inches and is so soft and manageable. I’ve always had super frizzy, out of control hair and these products have changed... See more

Rated 5 out of 5 stars

After going out of my order and then coming back in, it finally accepted the Credit Card number. Not sure why it hung up the first time, but ordering was very easy. Thank you for your time in this m... See more

Rated 4 out of 5 stars

Love this product it makes my hair feel like it has more volume and I don’t see through my hair to my scalp. Only downside is I have very oily scalp and use twice as much shampoo as conditioner so I... See more

Rated 5 out of 5 stars

Age 76, very thin on top. Had tried manyproduct with no results. With Moeriehair texture improved andhair appears much thicker. Husband gave very positive, unsolicetive comment. Moerie is game changer... See more

Rated 5 out of 5 stars

Hair got immediately sexier and after a season I looked back at old photos and thought "wow my hair was short and those were only a few months ago"

Rated 5 out of 5 stars

I love how it makes my wife's hair soft, shiny, and manageable! She LOVES ❤️ that her hair is growing again , and REFUSES TO USE ANY OTHER SHAMPOO AND CONDITIONER EXCEPT YOUR PRODUCT !!

Rated 5 out of 5 stars

Very nice shampoo. It's my second round, time ordering and I got the vitamins also. Looking forward to trying it. My hairs definitely doing better I could not get it past my chin since I turned 40. It... See more

Rated 5 out of 5 stars

Simple and easy I look forward to using and trying this product overall, I’ve been hesitating since it came on the market, but I want to try it

Rated 5 out of 5 stars

“Just bought Moerie hair products and I’m looking forward to trying it out! Hoping it’s the answer to my dry ends, slow growing hair, falling out hair and frizz. Anyone else tried this?

Rated 4 out of 5 stars

Great information. Easy guide but I don’t like the constant trying to add to order once I have requested to check out. If I wanted more I would have ordered it.

Rated 5 out of 5 stars

I've only used the Hair Boost bundle (shampoo, conditioner, mask and spray) for a couple of weeks but can already really feel and see a difference to the texture (and eve the length!) of my hair. I hi... See more

Rated 5 out of 5 stars

Well I got my Moerie in the post, was a bit longer wait because I’m in Australia but only by an extra business day or 2! Which was fantastic! Started using these products Sunday and today is Tuesda... See more

Rated 5 out of 5 stars

I've used Moerie before and needed to reorder today. Seems to be an excellent product; my hair has grown about 3 inches so far. I'm hoping to have a whole new head of hair by next year!

Rated 5 out of 5 stars

I love your products. My husband is now growing hair on the top of his head!! He spent 30 days in ICU under heavy medication. He lost alot of hair. I started using your product in August. I've already... See more

Rated 5 out of 5 stars

I can stay since I've been using these hair product I can see a noticeable, different in growth.

Rated 5 out of 5 stars

Great products. User friendly website. Fast shipping. Prompt response to emails. Excellent service.

Rated 5 out of 5 stars

I use this product and everyone can't believe how long and healthy my hair is now. So I decided to get it for my friend who said she couldn't afford it right now. She loved my hair short but after a m... See more

Rated 5 out of 5 stars

Simple to navigate the website and speedy response to my queries. I'm really looking forward to trying the products.

Rated 5 out of 5 stars

I've been using Moerie Products for five months. My hair has grown in length. It also feels thicker. My only complaint is, no new hair growth in the balding areas.

Rated 5 out of 5 stars

It's helped my hair grow alot it's very good I would recommend it really good would buy again my hair revived so much

Rated 5 out of 5 stars

They have great options on there products to help deliver the best for you. Its easy to access and understand it's taylir made just for you.

Rated 5 out of 5 stars

Excellent customer service and amazing products. Can’t grumble about this company at all !

Rated 5 out of 5 stars

I'm so excited on trying Moerie's products 😍 for the first time! I'm looking forward to the results.

Rated 5 out of 5 stars

Very responsive to queries and my issue was resolved without a fuss. Products are natural and easy to use.

Rated 4 out of 5 stars

Love the product. Service is fantastic. I did miss the subscription requirement.

Rated 5 out of 5 stars

I have previously used this product and want to use it again. It delivers what it promises.

Rated 5 out of 5 stars

I’ve been using this product for a couple of months and I am seeing little hairs forming. I love this product

Rated 5 out of 5 stars

I Love these items. I want to keep using for longer hair. It's been since March of 2025, it hasn't grown an inch a month but had grown some. I'm hope to get another couple of inches & thicker

Rated 5 out of 5 stars

I've been using Moerie's hair growth for quite some time now and my hair growth has never been this long since I was a child. My hair has always been a slow growth, and I wasn't expecting it to get... See more

Rated 5 out of 5 stars

The only thing I didn’t care for was having to write a review before I’ve even used the product you can’t place an order unless you leave a review

Rated 5 out of 5 stars

I used more a few years ago, your last formulation. I knew it worked so I wanted to get it again I'm on a semi-glutide right now and my hair is falling out and thinning out. I ordered it once every 2... See more

Rated 5 out of 5 stars

I've only been using it for 3 days, but I'm already noticing.Super let's breakage on my hair

Rated 5 out of 5 stars

They got me excited for the future of my hair, things are easily understood, ordering was very simple, and great customer service!!!

Rated 5 out of 5 stars

I noticed my hair got softer and a bit healthier after a few weeks, less frizz, smoother texture, and definitely easier to manage. But a big downside; their subscription setup feels pushy and hard to... See more

Rated 5 out of 5 stars

I have not received the product nor have I tried the product yet I have no idea why they're having me do the review But I do like all the other reviews I have read about the item hopefully I haven'... See more

Rated 5 out of 5 stars

Customer service was amazing the answer the questions that I had I was fast courteous and very prompt the product was amazing too made my curls look amazing

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Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Health and Beauty Shop

Written by the company

Moérie Beauty offers natural body and hair care product fully inspired by nature. Moérie features hair care products containing 77 natural minerals, 18 amino acids and vitamins made exclusively of organic and natural substances. The basis of all Moérie products are fulvic minerals (i.e. complex minerals naturally created 34 million years ago).These minerals make hair soft, promote growth and transport essential minerals and other nutrients to each hair.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 97% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars

I love your products

I love your products. My husband is now growing hair on the top of his head!! He spent 30 days in ICU under heavy medication. He lost alot of hair. I started using your product in August. I've already had to trim it.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Avoid.
They advertise a discount. Show you a single purchase option. But then auto add you to a subscription option plus an auto opt-in to a “challenge” that you have to pay to be a part of. I still don’t know what the challenge is other that a way for them to make more money. It just appears in your email immediaty after purchase at which time you don’t even have the goods yet. When you ask for a return and refund they offer a gift certificate to their company for a future purchase and claim it is the best value option. Plus no need to return the goods. Total gaslighting. A gift certificate to the source of the issue is a complete hoax. They say in the email that you can request a return and refund at your own expense and that if they determine the goods are not in a certain condition they will simply not issue a refund. Since you don’t have to return the goods for a gaslighting certificate and goods return for a possible refund is at the purchasers expense, this is basically saying the product is worthless. Oh and when you write again to ask for a refund they simply don’t reply. This entire operation is an international scam. Stay far away. I now assume many of the positive reviews for this company and product are fake.

Update:
Yes, the company customer service has contacted me. They have admitted they automatically enrol people into the 28-day challenge upon purchase. The offer is 7 days free trial then they charge your card. So, if you spot that you have been enrolled without your consent, it is your extra time to unenrol from something you didn’t want. As for the subscription service for product, they have not admitted to that sneaky enrollment but I stand that I never enrol in subscription services for products. We have too many subscriptions in our world already. For returns, the company refuses to allow me to return the product to the warehouse it shipped from outside Sydney. I am to return it to Lithuania, where they will inspect the goods and decide on a refund. Australia Post has told me this will cost me between $78-98AUD, the higher amount for tracking. Leaving me maybe $30 in a refund at the end. So I won’t be wasting any more of my valuable time or money on this. And the people at AusPost were horrified, they could see the original package came from Sydney. All in all, the company is very good at marketing and wording their responses here that make it seem like they care. I stand by my original review. The values of this company and its respect for customers are questionable at best. Stay away. And make sure you read all reviews carefully. Some of the ingredients are concerning, some people had hair loss from this, others have had a similar experience to me.

December 2, 2025
Unprompted review
Moerie Beauty logo

Reply from Moerie Beauty

Dear customer,

Thank you for updating your review and sharing more details about your experience. We’re truly sorry for the frustration caused, especially regarding the return process — we understand how inconvenient this must have felt.

Our customer support team has just reached out to you again with an improved solution that we hope will make this situation easier and more satisfactory for you. We appreciate you giving us the opportunity to address this further.

Best regards,
The Moérie Team

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