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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the service, noting that the booking process is easy and the prices are fair. People also appreciate the delivery service, highlighting its speed and efficiency. Consumers have reported positive experiences with communication and responsiveness. The location aspect of the service is perceived differently by the users. Overall, reviewers recommend this platform for its convenience and value.

Based on these reviews

Rated 5 out of 5 stars

I’ve shipped both a motorcycle and a car with UShip this year, and both experiences were excellent. The pricing was very fair, pickup and delivery were on time, and the driver stayed in great communic... See more

Rated 5 out of 5 stars

Excellent and reasonable pricing and ease of service. They picked up a large painting in California, wrapped it well, two weeks later it arrive in NY State, they unwrapped it and the price was extrem... See more

Rated 4 out of 5 stars

The u Ship site was straightforward and easy to use. I got competing bids quickly and was coached by the u Ship representative. I contracted with one of their preferred shippers. The only negative was... See more

Rated 5 out of 5 stars

Witter Logistics (Jon Witter) was excellent! He provided me with great communication, let me know of any issues before towing and took care of things for me to ensure a safe delivery! He kept me upda... See more

Rated 4 out of 5 stars

Everything went well as it was supposed to. The progress on the app was not kept current and there was very little communication unless I instigated it. So for someone who likes to be informed through... See more

Rated 5 out of 5 stars

Easy to navigate site. I posted and heard back that my offer accepted within 3 hours. Item picked up timely and driver gracious! Delivered within the estimated time period. Great communication.

Rated 3 out of 5 stars

U-Ship was great! The carrier XPO was a little more frustrating. They called (on Thursday) and scheduled an appointment for (Tuesday) the delivery. Then on that Tuesday Afternoon I called, and th... See more

Rated 5 out of 5 stars

My second shipment with uShip. Prior was a motorcycle, this time a car. This shipment was a very remote location with limited cell service and the car arrived within 24 hours without any problems. B... See more

Rated 5 out of 5 stars

I was very happy with the experience The shipper and I agreed on a reasonable price. They coordinated the shipment from my mechanic's shop to my door. I was able to track the progress. Finally, they... See more

Rated 5 out of 5 stars

My first experience with uship. Starting getting quotes immediately. Was able to wait for one that met my budget and timelines. Very simple to book, pay, and then release funds to the actual shippe... See more

Rated 5 out of 5 stars

Absolutely wonderful. Bill Hurley was in 250,000 constant contact with us throughout the whole process. I would recommend you ship and especially Bill Hurley to anyone who needs their car transported... See more

Rated 5 out of 5 stars

This is the second time I've used uShip, coincidentally for the same purpose. Both times the shipper has been kind, conscientious, and careful. I would warn people, however, that each uShip person i... See more

Rated 5 out of 5 stars

An Etsy Seller recommended uShip. I had never heard of it before. I'm glad that the Seller gave me a few tips like high quotes come in first. I noticed that closer to my pickup date, I began to rece... See more

Rated 5 out of 5 stars

I loved the convenience of using Uship to find someone to transport my trailer to another location. I was able to easily get many quotes, and their escrow system made transferring payment very simple.... See more

Rated 5 out of 5 stars

This was my first experience with uShip. I was nervous about it, but it was fantastic. The mover picked up the furniture exactly when he said he would and delivered to my daughter in Connecticut the... See more

Rated 5 out of 5 stars

Easy to use. Posted shipment for bid and had three or four responses. Went with the one with a box truck as I needed my shipment shielded from the weather. Once it arrived I got an email confirming de... See more

Rated 5 out of 5 stars

We are very impressed with uShip! Our small business needed to ship a king size mattress from Georgia to Pennsylvania and we were worried about the condition it would arrive in. Not only was the boo... See more

Rated 5 out of 5 stars

First time using uShip and what a great experience. There are very few services today that really surprise and delight with their service and value provided. This was so easy and really helped solve... See more

Rated 5 out of 5 stars

Was my first time using Uship, and the experience was excellent. Had a very heavy antique cabinet shipped from California to the East Coast, and it arrived on time and in perfect shape. The driver eve... See more

Rated 5 out of 5 stars

Needed to ship two pieces of antique furniture. Wrapped and blanketed for protection, arrived on time. Great service, very professional with Legacy Travel. Price was most fair.

Rated 4 out of 5 stars

Lots of interest from participating shippers. You'll need to cull through the offers since they almost always come in at the way high end, but if you have the patience you can find someone reliable f... See more

Company replied

Rated 5 out of 5 stars

My entire experience was perfect. Opened up an account, answered a few questions, uploaded a picture and received a responsive within 15 minutes from a shipper. Asked some needed questions, got a resp... See more

Company replied

Rated 4 out of 5 stars

it was an oaky experience. i had to battle a bit with additional charges trying to be forced upon me ( happens with almost all shipments) but Uship stepped up and took care of it. then I was foll... See more

Rated 5 out of 5 stars

The movers we found on uShip were amazing. They reached out in advance to communicate and schedule, and they were remarkably flexible on the schedule as we needed to change the delivery date. Move was... See more

Rated 5 out of 5 stars

We used this for a golf cart we had shipped across the country for our business and they treated us like we were their top priority and like friends. Very informative and contacted us during every st... See more

Rated 4 out of 5 stars

My first time shipping items cross country—the experience was good but not great, communication all throughout was very good, and the bottom line is that I received the merchandise, as expected. It to... See more

Rated 5 out of 5 stars

I HAD TWO VERY GOOD EXPERIENCES LAST WEEK WITH USHIP. ALL PAST PAST EXPERIENCE OVER THE LAST FEW YEARS HAVE ALL BEEN GOOD.

Rated 5 out of 5 stars

Awesome Experience - 1st time user. Bike shipped from GA to NJ. Quick service (less than one day!) and very great communication.

Rated 4 out of 5 stars

I had a problem with the shipper and uship was very helpful. What they didn’t do was when a shipper breaks a uship rule, like in my situation asking for more money on delivery above contract, they sh... See more

Rated 5 out of 5 stars

Very easy process, great experience with the shipper. Got a couple of bids for the shipment, chose one based on reviews and comments.

Rated 5 out of 5 stars

I used U-Ship to get a vanity from Georgia to Nevada. They sent several quotes and I went with Red Clay Transportation owned by a very nice man named Glenn. The experience was FANTASTIC. You pay th... See more

Rated 5 out of 5 stars

Excellent communication and service beginning to end. I couldn’t be happier. The vintage chair was very well taken care of, despite the long journey from Calif. to Texas.

Rated 5 out of 5 stars

Shipper was very friendly and helpful. We had a few issues at first but we got it worked out got it delivered a few days late due to an issue with the shippers truck. They were very apologetic and tol... See more

Rated 5 out of 5 stars

Quick quote, fair quote, fast service, great communication. I couldnt have asked for it any better. I totally recommend uShip

Rated 5 out of 5 stars

I have used uShip twice and both times has turned out just great for me. I ship paintings long distances sometimes and I need a trustworthy, affordable and timely system to do so. uShip is really gr... See more

Rated 5 out of 5 stars

Much cheaper than other options for hauling a car from Florida to Nevada. So glad I checked as I saved over $1,000. Third or fourth time I’ve used Uship.

Rated 5 out of 5 stars

Montway Shipping was great kept me informed from beggining to end constnt contact and all went as promised verry happy

Rated 5 out of 5 stars

This was the 3rd time using Uship, and every time was spot on, never a hiccup!! I would Absolutely use them again .

Rated 5 out of 5 stars

They did a great job connecting me with the right auto trucker, who in turn provided excellent service and communication. Strongly recommended

Rated 5 out of 5 stars

This is my third time using uShip and all three times have been great. I would not hesitate at all to use them again

Rated 5 out of 5 stars

I shipped the item for the amount I had budgeted in the time frame I needed by courier. Really, I could not have done better and the delivery arrived in great shape! Thanks UShip and thanks Hodges Cou... See more

Rated 5 out of 5 stars

Purcahsed 2 motorcycles in Fl and the auction company moved them to a storage facility. I setup a pick with Uship and gave the driver the contact information for the warehouse. The driver handled set... See more

Rated 5 out of 5 stars

The driver is the one that made it excellent, Matt is truly awesome. Clean cut guys, very polite, and got my car accross country super fast and in great order. I recommend those guys highly. U Ship... See more

Rated 5 out of 5 stars

Real pros. Responsive to every inquiry. Picked up furniture as promised and delivered on time 3000 miles away.

Rated 5 out of 5 stars

Very easy use of company website and prompts to guide me in achieving my request. Great selection from which to choose the provider who best met my needs at a price-point I considered reasonable. Prov... See more

Rated 5 out of 5 stars

Great service from U-Ship! Communication was great, service was fast, the driver was careful and desk and chair were not damaged.

Rated 5 out of 5 stars

I've used uShip twice and both times have had great results and prices. I primarily ship high dollar artwork and shipping costs through USPS/FedEx/UPS have gotten ridiculous. It's not weight, it's s... See more

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Company details

  1. Shipping Service
  2. Auto Market
  3. Logistics Service
  4. Moving Company
  5. Vehicle Shipping Agent

Written by the company

uShip is the world’s first and largest shipping marketplace. Easily connect with trusted shipping companies for vehicles, furniture, freight, and more. Get instant quotes, compare options, and book hassle-free with uShip.

uShip

Written by the company

We're committed to making shipping simple!
People and businesses use uShip because it’s easy and affordable to price, book, and ship everything from cars to cranes, freight to furniture, and households to horses—whether it’s going local or long distance. Our shipping marketplace helps you connect with trusted, feedback-rated service providers of all kinds—large companies, small fleets, single-truck owners and even roadtrippers—that compete for your business and offer extra cargo space at a discount. Every 30 seconds a new shipment is listed on uShip worldwide. So, what are you shipping?

Ship with Confidence Guarantee

When you ship with uShip, you're backed by uShip's Ship with Confidence Guarantee that covers payment disputes and cases of damaged, missing, or stolen shipments.

When you ship with uShip, you're backed by uShip's Ship with Confidence Guarantee that covers payment disputes and cases of damaged, missing, or stolen shipments.
Sometimes things happen, and hopefully, your shipment was covered by the uShip Protection Plan, but we realize that's not always the case. So we created the Ship with Confidence Guarantee for payment disputes and cases of damaged, missing, or stolen shipments. If you follow our Safe Shipping Guide to ensure that your shipment is delivered safely, then you may be compensated you up to $500 in the rare case of damage or loss. The uShip Support Team is also here to help mediate disputes between you and your chosen service provider should the need arise. Learn more about uShip's Ship with Confidence Guarantee at: https://help.uship.com/hc/en-us/articles/207061137-Ship-with-Confidence-Guarantee

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Excellent Shipping Experience — Twice!

I’ve shipped both a motorcycle and a car with UShip this year, and both experiences were excellent. The pricing was very fair, pickup and delivery were on time, and the driver stayed in great communication throughout — even with a remote delivery location. I HIGHLY recommend UShip! Stress free and Smooth from Start to Finish!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site. I posted and heard back that my offer accepted within 3 hours. Item picked up timely and driver gracious! Delivered within the estimated time period. Great communication.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Real pros

Real pros. Responsive to every inquiry. Picked up furniture as promised and delivered on time 3000 miles away.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

The driver is the one that made it…

The driver is the one that made it excellent, Matt is truly awesome. Clean cut guys, very polite, and got my car accross country super fast and in great order.
I recommend those guys highly.
U Ship guys on the phone were good too,
Thanks to all.

September 19, 2025
Unprompted review
Rated 4 out of 5 stars

The u Ship site was straightforward and…

The u Ship site was straightforward and easy to use. I got competing bids quickly and was coached by the u Ship representative. I contracted with one of their preferred shippers. The only negative was that the transport company forecasted a 5:00pm delivery and they showed up at 7:00pm.

September 23, 2025
Unprompted review
Rated 4 out of 5 stars

Everything went well as it was supposed…

Everything went well as it was supposed to. The progress on the app was not kept current and there was very little communication unless I instigated it. So for someone who likes to be informed throughout the process, it was lacking. That is why 4 stars instead of 5.

September 22, 2025
Unprompted review
Rated 3 out of 5 stars

U-Ship was great

U-Ship was great! The carrier XPO was a little more frustrating. They called (on Thursday) and scheduled an appointment for (Tuesday) the delivery. Then on that Tuesday Afternoon I called, and they said it won’t be here till Thursday, but to check back with them…
I called on Wednesday evening.. and they said it won’t be here for a week. And to check back…. Checked back and said delivery Wednesday next week. Finally got stuff but it took over 2.5 weeks from the original scheduled day.

September 24, 2025
Unprompted review
Rated 1 out of 5 stars

FREE FOR ALL ON YOUR CHARGE CARD !!!

10 days after delivery and 7 days after ebay closes the sale window, USHIP comes back and wants to invoice me for additional "residential" delivery charges.

All else aside to reconcile this invoice 10 days after delivery and expect additional payment is just bad business and USHIP choosing to hold hostage the only credit card they have on file is lazy.

shipped directly with tforce before without incident...

"If your experience wasn't great, we wanna make it right" button??? I emailed this too and got ZERO response from their customer service team.

September 27, 2025
Unprompted review
uShip logo

Reply from uShip

Good afternoon Corey, I'm sorry to hear about this experience. I'm surprised our support team did not respond to you. I would strongly encourage you to write in again to ltlsupport@uship.com as we would be happy to assist with the residential delivery charge if it's truly invalid. Freight carriers do charge a higher rate for residential services, which is why we ask for location types prior to generating quotes.

Rated 5 out of 5 stars

Excellent and reasonable pricing and…

Excellent and reasonable pricing and ease of service. They picked up a large painting in California, wrapped it well, two weeks later it arrive in NY State, they unwrapped it and the price was extremely reasonable. My sister used them from Florida to NY State and had the same experience. If time is not an issue, go for it. Can't beat the service and the price.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

I was very happy with the experience

I was very happy with the experience
The shipper and I agreed on a reasonable price. They coordinated the shipment from my mechanic's shop to my door. I was able to track the progress.
Finally, they arrived earlier than planned and were courteous and friendly.

September 17, 2025
Unprompted review
Rated 5 out of 5 stars

More affordable

Much cheaper than other options for hauling a car from Florida to Nevada.
So glad I checked as I saved over $1,000.
Third or fourth time I’ve used Uship.

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute s**t show of a company

It’s hard to believe a company can be this inept and still exist. Customer service isn’t just bad here—it’s nonexistent. They treat communication like it’s optional, professionalism like it’s a foreign language, and responsibility like it’s a burden.

September 17, 2025
Unprompted review
uShip logo

Reply from uShip

Hello Amy,

Thank you for taking the time to share your feedback. At this time, I do not see any interaction between you and uShip. Your concerns about communication and service are important to us, and we take them seriously.

We appreciate your feedback as it helps us identify areas where we need to improve.

Best,
Kim T.

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