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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service, highlighting the speed and efficiency of the delivery process. Consumers are also very satisfied with the quality of the products they receive. People appreciate the company's responsiveness and helpfulness, particularly when addressing inquiries or providing support. Reviewers frequently mention the positive aspects of ordering from the business, including the smooth process and the company's commitment to honoring warranty claims.

Based on these reviews

Rated 5 out of 5 stars
Verified

Amazing store, amazing service. I greatly recommend going to their store to try out any equipment you have in mind, as they usually have it around. They have a myriad of setups to experience, and you... See more

Company replied

Rated 5 out of 5 stars
Verified

I received the order very quickly. The price was better than at other online stores. I love this JBL CD player. Good sound and beautiful design. Overall, it was a good experience with Wifimedia.

Company replied

Rated 5 out of 5 stars

This site is legit and they do honor the warranty claims for devices ordered from their site. I am very pleased with the ordering process and when I did experience some issues with the device, I was a... See more

Company replied

Rated 5 out of 5 stars
Verified

Having tried 2 other stores, their delivery is faster, their selection better, an I just feel more comfortable shopping with them. Would recommend!

Company replied

Rated 5 out of 5 stars

Great service, delivery and product quality delivered (bought ELAC Debut B6.3 speakers). Order acknowledge was slow - over 9-10 days before shipping the product. Nonetheless customer service was react... See more

Company replied

Rated 5 out of 5 stars
Verified

Everything worked heel goed voor mij. Well received in a short amount a Time. A plus cause here in France this DAP is out of stock until April or something... Well done dankjewel

Company replied

Rated 5 out of 5 stars
Verified

I am very pleased with this experience, everything was perfect. Recommend 100%. Thank you Wifimedia!

Company replied

Rated 5 out of 5 stars
Verified

GOOD PURCHASE, I AM SATISFIED WITH THE PROMPT DELIVERY OF THE PRODUCT, THE PRODUCT MEETS MY EXPECTATIONS. ALAN

Company replied

Rated 5 out of 5 stars
Redirected

The best shop you can find online, from the delivery to customer service is trully a 5 Star experience, I recomend to everybody to shop from their site, they are trully magnificent

Company replied

Rated 5 out of 5 stars
Verified

I am very happy to chose Wifimedia for my purchase. Excellent price, communication, support and delivery. Thanks again Wifimedia team!

Company replied

Rated 5 out of 5 stars
Verified

Fast shipment and original product. Five stars.

Company replied

Rated 5 out of 5 stars
Verified

Good product, good price, fast delivery and a very quick reply to my question. Well done.

Company replied

Rated 5 out of 5 stars
Verified

As always, prompt and communicative service

Company replied

Rated 5 out of 5 stars
Verified

As always, a pleasant and efficient experience

Company replied

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Company details

  1. Electronics Store
  2. Hi-fi shop
  3. Home Audio Store
  4. TV store

About Wifimedia

Written by the company

About Wifimedia

We specialize in high-quality streaming solutions for both audio and video. From our roots in the Netherlands, we’ve grown into one of the leading streaming specialists, offering both a top Experience Center and an extensive online webshop.

Experience the best

Visit our Experience Center in Arnhem for the best Hi-Fi, Head-Fi, and imaging solutions. We have also webshop with fast delivery across Europe.

WIFIMEDIA PROJECTS

Need custom smart entertainment solutions? Our expert team is here to help with projects across Europe.

Follow Us

Stay connected with us on social media:

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Facebook Facebook


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars
Verified

From 1 to 4 stars, address situation solved

The product is of high quality.
But be careful, because the website purchasing platform erased part of the address when submitted.
The address was corrected and the product was received a month and a half later.
- Mid October 2024

Was 1 star in early October:
It has been a month and I haven't received the product yet, says stuck in DHL processing. The purchasing platform on the site also erases part of the address when submitted.
Would like to receive the product or a refund to give a better review.
From September 5th to October 3rd, 2024.

Solved, as of October 18th, 2024.
Corrected to 4 stars.

September 5, 2024
Wifimedia logo

Reply from Wifimedia

Dear Carlos,

Sorry to hear that the package is stuck with DHL. Please contact our support about this issue so we can find a solution for you. We could make another shipment with you address confirmed and a different shipper or we arrange a refund if that is what you prefer.

Regards,
Wifimedia

Rated 1 out of 5 stars
Verified

Very disappointed with your service

You don't answer e mails, I purchased the product on 7,August and you still Haven't sent the product and today is 28. August. You didn't sent the tracking code or anything. I am very disappointed with your service

August 7, 2024
Rated 5 out of 5 stars
Verified

Cassette player

I have ordered cassette player CP13 produced by FiiO. Unfortunately, the colour I've ordered was not in stock so I've ordered available. Nice analog player and sound like in 80-90th of basic top player producers.

July 29, 2024
Rated 1 out of 5 stars
Verified

The order wasn’t delivered in promised time.

The order wasn’t delivered in promised time window. It was said that the order will be shipped in 2-15 days, however it’s been 22 days and the order still wasn’t shipped. Customer support says they are waiting for the supplier to sent them the order.

July 26, 2024
Wifimedia logo

Reply from Wifimedia

Thank you for reaching out and bringing this to our attention. We sincerely apologize for the delay in fulfilling your order. Unfortunately, the product is currently not available at the distributor, which has caused the unexpected delay.

Please rest assured that we are working closely with our supplier to expedite the process, and we will ship your order as soon as it arrives. We understand the frustration this may cause, and we are committed to resolving this as quickly as possible.

We appreciate your patience and understanding. If you have any further questions or concerns, please don't hesitate to contact us.

Rated 5 out of 5 stars
Verified

Great!

My experience with the webstore and the item received was great - fast shipping, well packed, reasonable price of the item! I recommend!

July 3, 2024
Rated 1 out of 5 stars
Verified

You send to evaluate my purchase

You send to evaluate my purchase, for which I have been waiting three weeks and I have not yet received the shipment, what am I supposed to evaluate. Massacre

July 21, 2024
Wifimedia logo

Reply from Wifimedia

Thank you for reaching out, and we sincerely apologize for the confusion and inconvenience caused. Unfortunately, the product you ordered is no longer available from Harman Kardon, which has resulted in the cancellation of your order.

We deeply regret that this situation occurred and understand your frustration, especially after waiting for three weeks.

A full refund has been processed. If you have any other questions or need assistance, please feel free to contact us.

Rated 5 out of 5 stars
Verified

Everything OK!

I received the "ifi audio purifier" in very good condition and the shipping was very fast.
Good seller,
Thank you

May 26, 2024
Rated 3 out of 5 stars
Verified

I gave you only 3 stars because I had…

I gave you only 3 stars because I had no email to let me know that the item had been posted, so I didn't know at any stage where the item was. If you could let people know when the purchase left your warehouse and expected delivery date that would help a lot. Otherwise the price was very good for this product.

April 25, 2024
Wifimedia logo

Reply from Wifimedia

Gerard, we do sent out emails with the tracking code. So perhaps it has been stuck in your spam filter? In any case, I am sorry you did not get it.

Rated 1 out of 5 stars
Verified

Waited almost 3 months for nothing

Waited almost 3 months for my order to be delivered. Could not get a solid delivery date, so had to cancel the order. Delivery time was supposed to be 3 to 6 weeks.

April 27, 2024
Wifimedia logo

Reply from Wifimedia

Good afternoon,

Thank you for your review. We apologise that the delivery of the product took longer than expected beforehand. Unfortunately, due to an offer that has been in place, stock has gone faster than expected and we could not get new stock so quickly to process all orders. As requested, we have cancelled the order for you, and the money will be transferred back to you.

Kind regards,
Daphne
Wifimedia

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