I have ordered from here a few times now. Good selection of products and reasonably priced, the only negative is the long processing/shipping times but it’s not a major issue considering it’s coming f... See more
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Company details
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Launched in 2006, YesStyle is the first online retailer to globally distribute a wide range of beauty, fashion and lifestyle products from Asia through their website YesStyle.com. Every season, YesStyle brings customers the latest trends along with thousands of items from brands across Asia. YesStyle.com is your trusted online retailer.
YesStyle
Written by the company

- Secure Checkout
- All information you input is encrypted by the secure server layer (SSL) before it is sent to us and all the customer data we collect is similarly protected against unauthorized access.
- Return Policy
- YesStyle is dedicated to providing our customers with the very best service. For return policies, you may refer to this link for details: http://www.yesstyle.com/en/returns/help/section.html/hsi.736
- Payment Method
- YesStyle accepts a wide variety of payment methods, you may refer to this link for details: http://www.yesstyle.com/en/returns/help/section.html/hsi.736
Contact info
5F, KC100, 100 Kwai Cheong Road, 00000, Hong Kong, Hong Kong
- erik.hohmann@yesstyle.com
- www.yesstyle.com
Replied to 99% of negative reviews
Typically replies within 24 hours
“Worst online shopping experience ever – total scam vibes!”
I placed my order for a few skincare and sunscreen products almost a month ago. Guess what I received so far? Just a random tracking number — no courier name, no contact email, no phone number, no updates, no delivery. Absolutely nothing.
Trying to reach customer service feels like shouting into the void. There’s literally no one you can contact — no response to emails, no chat support, no phone, no clue. For all I know, this company could be run by ghosts.
The tracking link they sent leads nowhere. The courier they supposedly used has no record of the shipment in Australia (Sydney, in my case). So, either my package is lost in another dimension or this brand simply doesn’t care once they take your money.
Honestly, this feels like a spam site disguised as a beauty brand. Their customer service is non-existent, their communication is awful, and the whole experience screams “we’ve taken your money, good luck finding us!”
May use AI-assist with repliesRead more
no refund since 18 june
I’m really disappointed with YesStyle’s customer service. They only reply to my emails when I post a negative review here. I’ve been asking for an official refund voucher for weeks because my bank needs it to trace the missing refund, but they keep ignoring my emails or sending incomplete information. This is not how a professional company should treat its customers.

Reply from YesStyle.com
Sadly the quality of service of this…
Sadly the quality of service of this shop has gone down drastically. Estimated time for delivery in Germany is 7-12 days. I made my order on September 26th, today is October 14th the order hasn't even been shipped yet! I contacted customer service on October 7th and got a got a form reply on the 8th. I received an email saying my order was shipped on the 9th and will take 7-12 days to arrive, but the yesstyle website still says the order is "waiting to be shipped" and the German delivery service doesn't recognise the provided tracking number. So, I have no idea where the order is, if it was shipped at all and when to expect it. Up until this experience I was always happy with my shopping experiences with yesstyle, but this is just really disappointing! And I might just have to purchase the products locally.

Reply from YesStyle.com
They have original products
They have original products. They have the best delivery terms, which is important for the customer.
Great products for a great price but…
Great products for the best price literally! And the codes you find to save extra money also work as it should. If you’re shipping to the other side of the world like me, don’t count on the time that are written on the products or when you check out. It’s going to take two weeks time. I would really like it if I got emails more often to know where my order is, so I know when it’s going to arrive but I can’t find it.
Order delay
Where is my order :( its been more than a month i didn’t receive any update of the tracking number , i am desperate for the products

Reply from YesStyle.com
Best Korean skincare selection
Authentic and best selection of Korean skincare that can be bought in Germany. My only complain will be the long delivery time (2 weeks). Other than that I will highly recommend the site! At least you don’t need to travel to Korea to get certain skincare brands.
Seeing the bad reviews with delivery!!
Seeing the bad reviews with delivery!!! I think I need also to put mine!! I ordered October 6, express delivery 3-5 days (order no. 30147295) and now it’s 13, I have the tracking but only label created! But the customer service siantelling it has been shipped and out of their warehouse where totally the tracking itself showing label created and waiting shipment to be handed over to them!!! So ups is lying or Yeastyle!???!!! A mistake of ordering on this!!! I thought I will get a fast delivery and good service!!!! Very bad experience for first time client!!!

Reply from YesStyle.com
Best app ever use 👏 5/5
My YesStyle parcel arrived safely without any hassle or extra duty. The packaging was neat, and all products were in perfect condition. I’m not promoting, just sharing my honest experience — YesStyle is genuinely reliable for beauty and skincare shopping 💕
A Skin Saver in a Tube — The Perfect Barrier Cream with SPF!
I’ve been loving this skincare product from YesStyle that combines sunscreen and barrier protection all in one! The texture feels silky but never greasy, and it layers beautifully under makeup or on its own. My skin tends to get sensitive and dry, especially after washing, and this cream instantly soothes it while locking in moisture.
What I really appreciate is that it protects my skin from the sun without the usual heavy or chalky feel most SPF products have. It gives my face a subtle glow, and I can actually feel the barrier working — like a gentle, breathable shield throughout the day. Since using it, my redness has gone down and my skin feels stronger and calmer overall.
If you’re someone who wants a daily moisturizer that hydrates, protects, and strengthens your skin barrier all at once, this is an absolute must-try. 🌞💧
Delivery over 1 month
I have made an order on 03.09.2025 and it was shipped on 04.10.2025. Waste of time. This is not what they were promising. I still don't have the order, I am waiting 1 month and 1 week so far. I don't see an option of a refund.

Reply from YesStyle.com
Order number 29982321 Ordered over two…
Order number 29982321 Ordered over two weeks ago, it hasn't arrived yet. Contact is practically impossible because the only response is an automated email, which is ridiculous, with the information that sometimes delivery can take longer, but there's still time for delivery within two weeks. Order placed on September 25th.

Reply from YesStyle.com
Weeks of Waiting and Mixed-Up Tracking Information
My experience with YesStyle was confusing and stressful. The tracking initially showed that my parcel was sent through Hermes, and for weeks there were no updates. Then, out of nowhere, I received an email saying my package would arrive via DHL without any clear explanation or updated information in my account. It caused a lot of confusion and worry.
In the end, I did receive my order, but the whole process was unnecessarily stressful. Online shopping should make life easier and take away stress, not create it.

Reply from YesStyle.com
fast shipping!
The shipping was super fast and my order came within a week! I love the skincare line overall and all there products were really good
Cool shop and my experience with it
The first shopping was great and the…
The first shopping was great and the second order was so beautiful all was good there was no delay and am happy
Beplain Cleanser Review: Gentle, Fresh & Balanced Glow
I’ve been using the Beplain Mung Bean pH-Balanced Cleansing Foam for a week now, and honestly, it feels like such a refreshing start and end to my skincare routine. The packaging is simple and clean, just like the formula itself. When I squeeze it out, it has a soft gel-to-foam texture with tiny mung bean particles that give a really gentle polish to the skin. It’s not harsh at all, but you can feel it lifting away dirt and the little rough patches, especially around the nose and cheeks.
What I love most is how balanced it feels—my face looks fresh and clean but never tight or stripped. After rinsing, my skin feels smooth and calm, almost like it had a light detox. It works really well in the morning for a clean base before skincare, and in the evening it pairs nicely as a second step after removing makeup.
It’s fragrance-free, doesn’t sting, and has been kind to my sensitive areas. If you’re someone who wants a natural, no-fuss cleanser that does the job without overdoing it, this is definitely worth trying. Follow it up with a serum and moisturizer, and the glow is real.
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