Unlock Campus with the Mobile Talon Card

The Mobile Talon Card is your official KSU ID and your key to campus and beyond! Tap your iPhone, Apple Watch, Samsung Galaxy, or other eligible devices at readers across campus to conveniently access libraries, bookstores, classes, dining halls, residence halls, and more.

Your Talon Card isn’t just your official KSU ID – it’s your key to campus and beyond! Having your Talon Card allows you to access libraries, bookstores, classes, dining halls, your residence hall and more.

Upload a Photo for Your Mobile Talon Card

An approved photo is required to use your Mobile Talon Card. If you already have a Talon Card, a new photo is not required. Online Photo Submission is currently set to only allow one (1) approved photo. To submit a photo for your Mobile Talon Card, follow our Online Photo Submission instructions. 

Online Photo Submission

Setting Up Your App

    1. Download the Transact eAccounts app from the App Store to your phone. 
    2. Open Transact eAccounts, click through the startup screens and select “Get Started.” 
    3. Search for Kennesaw State University and proceed to the login screen to complete Multifactor Authentication (MFA). 
    4. Enter your Kennesaw State University NetID to authenticate your device. 
    5. If you do not have an ID photo on file, you will need to upload a new photo for your Mobile Talon Card. If you are moving from a physical card to a Mobile Talon Card, you will already have a photo on file.  
    6. Click “Add to Wallet.”   
    7. Read and Accept the Terms & Conditions to continue. 
    8. Click Done 
    9. Hold your phone and/or watch to a HotSpot, and you’re all set!  


    Note: If you share an iCloud account with another KSU student, you will NOT be able to add the ID to your iPhone. You must have your own iCloud account to add the Mobile Talon Card ID to your Wallet. 

    Apple App Store 

    1. Download the Transact eAccounts app from the Google Play Store to your phone. 
    2. Open Transact eAccounts, click through the startup screens and select “Get Started.” 
    3. Search for Kennesaw State University and proceed to the login screen to complete Multifactor Authentication (MFA). 
    4. Enter your Kennesaw State University NetID to authenticate your device. 
    5. If you do not have an ID photo on file, you will need to upload a new photo for your Mobile Talon Card. If
    6. you are moving from a physical card to a Mobile Talon Card, you will already have a photo on file.  
    7. Click “Add to Wallet.”   
    8. Read and Accept the Terms & Conditions to continue. 
    9. Click Done
    10. Hold your phone and/or watch to a HotSpot, and you’re all set!  

    Google Play Store

Please Note:  All forms of your Talon Card must be updated at a HotSpot when it is set up, and every seven days after.  Setting up your Mobile Talon Card will result in the deactivation of your physical card after approximately two weeks.  
  

Finding Your Phones NFC

For seamless use, find the NFC (Near Field Communication) area on your device. This is the spot where you’ll need to tap your phone to use your Mobile Talon Card. Check out the graphic provided to easily locate the NFC area on your specific device model. 

View NFC Locations for Your Device

Express Mode and Quick Access

Your Mobile Talon Card features the Express Mode/Quick Access transaction experience. This means you will not need to pull up your Mobile Talon Card in the Wallet like you do with other cards. Simply tap your phone’s NFC to the middle of the reader without pulling up the Wallet — this will result in fewer misreads and smoother transactions! 

    1. Open the Wallet app and select your card. 
    2. Tap the Menu button in the top right corner, then tap “Card Details.” 
    3. Tap “Express Transit Settings” or “Express Mode.” 
    4. Select your Mobile Talon Card. Once confirmed, a check mark should appear next to it. 

    Note: If you share an iCloud account with another KSU student, you will NOT be able to add the Mobile Talon Card to your iPhone. You must have your own iCloud account to add the Mobile Talon Card to your Wallet. 

    1. On your iPhone, open the Apple Watch app. 
    2. In the My Watch tab, tap “Wallet & Apple Pay.”  
    3. Tap “Express Transit Card.” 
    4. Select your Mobile Talon Card and authenticate on your Apple Watch with your passcode

  • Quick Access Should be automatic on your Google Phone. You do not need to unlock your phone, but the screen must be awake to use your Mobile Talon Card. If you are having trouble with accessing your Mobile Talon Card in your Google Wallet, follow the steps below:  

    1. Enable NFC on your phone in your Settings menu. NFC settings can be found in different areas of the Settings menu, depending on your device. A common location is Connected Devices > Connection Settings. (If not found there, use the Search option on the top right to double check.). 
    2. Toggle the NFC setting to on. 
    3. Open Google Wallet and make sure it is enabled as the default payment application. If the app prompts you to add a credit card, you can bypass that screen and return to the Google Wallet home screen. 
    4. You do not need to unlock your phone, but the screen must be awake to use your Mobile Talon Card. Tap the power button to wake the screen and tap your phone against the reader. Note, the antenna location may vary by device, although it is often in the middle of the phone. As a result, you may have to adjust the orientation of your phone against the reader to have your mobile credential recognized. 
    5. To display your Mobile Talon Card, open the Transact eAccounts app and select the View in Google Wallet icon. 
    1. Samsung Galaxy phone, open the Samsung Wallet app. 
    2. Tap the “Quick Access” menu at the bottom of the screen. Then swipe down on the list of cards and tap “Edit Quick Access.” 
    3. Tap the Add icon (the plus sign) next to your Talon Card.
    4. When you’re finished editing, tap “Save."
    1. Open Galaxy Wearable app from your paired Samsung Galaxy Watch. 
    2. Tap Watch settings. 
    3. Tap Samsung Wallet. 
    4. Tap the "+" button. 
    5. Tap Student ID. 
    6. Select your Mobile Talon Card. It should now be successfully added to your Galaxy Watch.
    7. To confirm, open the Quick Access tab to check your Talon Card has been added. 

      
    If you are having issues where the Mobile Talon Card requires you to authenticate with your Face ID, Finger ID or Passcode before it will complete a read, check your Express Mode/Quick Access settings to ensure it is turned on. If it is on but you are having the issue still, toggle it off then on again. Then, go to your Settings app and toggle Wallet in the Face ID setting (it doesn't matter if this setting is off or on, but toggling it should resolve the issue). 

     

Remember to Update Your Mobile Talon Card

Update your Mobile Talon Card at a HotSpot to refresh your access. Hold your mobile device up to the HotSpot until the flashing/beeping stops, then repeat every seven (7) days.

You will need to do this for every device that is provisioned for your Mobile Talon Card (phone, watch, etc.).

smart phones and watch plus a hot spot with a green flashing light. every 7 days equals updated.

 

Physical Talon Cards

Students, faculty and staff can keep or receive a physical Talon Card if their mobile device is not compatible with the Mobile Talon Card. For more information on physical Talon Cards, visit our FAQ page.

 

Transferring Your Mobile Talon Card to a New Device

 Follow the steps below to transfer your Mobile Talon Card to a new device: 

    • Log in via app or web to remove your Mobile Talon Card from Transact eAccounts. This must be done from the device you are replacing. 
      • This step cannot be done in the KCash Account Manager website or from the new device. If you do not have access to the original device, please contact the Talon One Service Center for assistance
    • Follow the steps in the Apple or Android sections below to remove the Mobile Talon Card from your current device 
    • Wait for update before adding to new device.

    You should see a notification appear on your screen that removing it from your old device was successful.  

    • Open the Wallet app
    • Navigate to the Mobile Talon Card
    • Click the “i” icon
    • Click "Remove Campus ID" 
    • You should see a notification appear on your screen that removing it from your old device was successful.  
    • Open Samsung or Google Wallet
    • Navigate to Mobile Talon Card
    • Click More (…) icon 
    • Click Delete ID 
    • You should see a notification appear on your screen that removing it from your old device was successful.  

  • Check the Wallet app to verify that your card has been removed. 

    If you have any issues please reach out to the Talon One Service Center Monday through Friday from 8:00 AM – 5:00 PM
    470) 578-8663
     talonone@kennesaw.edu 

Now that your Mobile Talon Card has been removed from your old device, you can refer to the  Setting Up Your App at the top of this page to reinstall your card on a new device.  

 

FAQ's

Not seeing your question here? Check out our FAQ page.

Using Your Mobile Talon Card On and Around Campus

    • To unlock doors (Residence halls and student spaces)  
    • To check out books and equipment from the libraries and UITS 
    • To use your Meal Plan at The Commons and Stingers dining halls  
    • To make purchases from the KSU Bookstore  
    • At other on-campus points of sale (restaurants, The Market, the Campus Print Shop, copiers, vending, etc.)  
    • To check in at the Recreation Center 
    • To tap in at events and other locations around campus 
  • Information on the Mobile Talon Card comes to us from the university’s core business systems. Students should contact the Registrar’s Office and Faculty and staff should contact their HR representative to request updates. Once changes are completed, the updates will sync to the Talon Card on your phone within 48 hours. Note: Name information updates will sync at the turn of each semester.  

  • Account balances are currently only displayed on Apple & Samsung Galaxy devices. 

    If your account balances are $0, they will not display until funds are added.  

    If you have available funds that are not displaying, please contact the Talon One Service Center at (470) 578-8663 (T-ONE) or talonone@kennesaw.edu.

     

  • Please refer to the Transferring Your Mobile Talon Card to a New Device section above and follow the steps provided. 
  • A negative balance can occur if you make a transaction when a retail device is offline.  When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.   
  • Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information.  
  • Return to the location of the sale and ask the store to issue a credit card refund, then process the transaction against your Mobile Talon Card. 
  • Your Mobile Talon Card will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at KSU, your credential will stay active and update accordingly. 
  • Once you set up your Mobile Talon Card, your physical card will be automatically deactivated. We recommend you properly dispose of your physical card. Remember, the Mobile Talon Card is a privilege and benefit of being part of the KSU community. Anyone found to be misusing their physical card or Mobile Talon Card is subject to the applicable Code of Conduct or HR policies regarding fraud and/or misconduct.