Like many others, we put the freeze alert on because worried about Identity theft. Apparently it works because we went to Buy a car and the finance office at the dealership said that there was a freez... Mehr ansehen
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I like the fact that I can easily freeze or unfreeze my Experian credit file. But it would be really nice if I could do that across all three credit companies simultaneously, instead of having to go i... Mehr ansehen
Really Appreciate the security freeze! Have had several attempts at someone trying to access my credit or my personal information. And because of my freeze, My Information is more secure than withou... Mehr ansehen
Companies get hacked everyday in this country, personal information gets out and suddenly you find yourself open to fraud of all kinds. Thank you for allowing me the option to freeze my credit and e... Mehr ansehen
Unternehmensdetails
Über Experian
Vom Unternehmen geschrieben
Experian US is committed in helping consumers to protect, understand, and improve their credit by offering a host of free products to access your credit report and credit score, along with credit monitoring and boosting your credit scores. Our customer service is dedicated to answering your questions and responding to your needs, and to help ensure your satisfaction with our products and services.
- How to contact Experian about your membership
- How to contact Experian about disputes on your credit report
- How to contact Experian about identity theft
- How to dispute credit report information
- How to place and lift a security freeze
- What to do if you've been a victim of identity theft
For consumers in other countries, please visit our global contacts page.
Kontaktinformationen
475 Anton Blvd, 92626, Costa Mesa, CA, Vereinigte Staaten
- experian.com
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
Virtually IMPOSSIBLE to speak to a…
Virtually IMPOSSIBLE to speak to a representative. 👎👎👎
credit reports extra
I really expected a credit report, but got a rating. Reports cost extra.
Experian's dispute process ignores its own data
Experian’s credit freeze process is straightforward and user-friendly. However, their dispute resolution procedures are deeply flawed.
My credit report inaccurately shows an outstanding balance of several thousand dollars on one of my credit card accounts, despite their own payment records showing a $0 balance since August. I attempted to dispute this, but the process was frustratingly rigid. There was no option to explain the issue in detail because the website only allows preprogrammed responses that don’t reflect the nature of the problem.
Experian’s reply was simply to refer me back to the credit card issuer—even though their own documentation contradicts the reported balance. They continue to maintain the incorrect amount, which is misleading and unacceptable.
Experian needs to improve its dispute process by allowing users to submit clear explanations and by taking responsibility for correcting errors based on their own data.
I really enjoy the freeze option
I really enjoy the freeze option. It gives me a sense of extra security.
My case manager was very thorough and…
My case manager was very thorough and reassuring. She provided me with a lot of information on how to move forward.
You can count on Tham to protect you
Experian was there for me when I needed them to protect me
Thank you Experian
Scams and fraud protection
There's so many scams and fraud going on that is very important to activate credit freeze for peace of mind. Experian does take good care of that!
Accurate reporting and presentation of offers that matches ones profile, and always ahead with good information.
My experience is always positive dealing with Experian and I like what they're doing in the credit market space.
Peace of mind.
I appreciate the ability to protect my credit with a 'freeze'. The process for performing this step with Experian was simple and information on the website is informative and helpful.
I have been trying to remove mremoving the freezey freeze
I have been trying to remove my freeze, and it seems impossible.
Really Appreciate the security freeze
Really Appreciate the security freeze! Have had several attempts at someone trying to access my credit or my personal information. And because of my freeze, My Information is more secure than without. I recently purchased another vehicle and forgot about the freeze. Until the dealership asked me if my credit was frozen. It literally took less than four minutes to unfreeze my credit and of course I was approved for the vehicle. It is an added layer of protection that is very much needed in this day and age. Thank you so much!! I do recommend it to all my friends and family!!
Good, but could be better if all three companies could be accessed by your app
I like the fact that I can easily freeze or unfreeze my Experian credit file. But it would be really nice if I could do that across all three credit companies simultaneously, instead of having to go into each one individually. As it is, I have to make sure that all three credit reports are in sync at the same time, which can pose a problem at times.
Very easy to put a freeze
Very easy to put a freeze. And yet followed up with a letter to confirm
The Freeze Security Effect
The Freeze feature allows my account to remain secure from hackers and fraudulent activity 24/7. I believe it would be best for everyone to use the Freeze feature to keep their credit account secure.
Mortgage approval
Everything was simple, accurate and pain free. Allows one to unlock their credit with less fear of being compromised.
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