Spider Farmer Opiniones 389

Delivery was very fast and well packaged! The products are well-made and reliable. Should something not fit, the excellent customer service is quick to help. Whether it's advice or a new delivery. I've always been satisfied. I'd be happy to buy from you again, Spiderfarmer.

Schneller und freundlicher service und tolle produkte. Bei problemen wird einem hier schnell weiter geholfen.

You have been #1 with responding and providing great customer service!
I am so happy that I chose Spider farmer for my lights!
This is the only problem I’ve had in over 2 years of use, and you have taken care of me as I would hope to be taken care of with “service after the sale “, (something rare these days)!
I would not take a chance with another manufacturer, after having had my experience with your customer service after the sales, I really appreciate it! (Why take the risk)!

A customer for life,
John Moore
Sent from my iPad

On Oct 12, 2025, at 9:39 PM, > wrote:

Bin durch YouTube auf die Marke gestoßen und hat mich so auch überzeugt, zack habe ich ein komplett Growzelt gekauft, Lieferung war sehr schnell, Aufbau war etwas seltsam dargestellt im Handbuch aber ging. Abluft, Lampe und alles recht schick, nur hat der Clipventilator nach nicht mal einem Jahr Probleme gemacht, hatten paar E-Mails hin und her geschrieben und auch schnell eine Lösung gefunden, es wurde ein komplett neues Modell geliefert ohne große Probleme oder nochmal Geld zu bezahlen. Kann ich Spider Farmer empfehlen? Ja kann ich.

After three estimates of restock I still don’t have my product. I bought it when it was in stock. Customer service promised a lot and nothing happened. They maybe have nice stuff, but the customer service and logistics are amazingly bad. Think again when you buy spider farmer products. Try out local stores with their own stock to save yourself a month with frustration and false hope.

I’ve got several Spider Farmer products – a heat mat, grow light, exhaust fan with carbon filter, and two circulation fans (an older and a newer model). I’m really happy with everything except the older fan, but the newer version has fixed all the issues. Spider Farmer’s customer support is truly top-notch – quick, helpful, and professional.
Can’t wait for my next purchase – planning to get their plant stand with lighting and a grow tent.
Great quality and great service – highly recommend!

Im so tired of stupid from germann.. really
I ordered a 70x140x200 kit i came in 4 packs 3 last week 1 today. Been waiting a while. Was missing the tent only. Now the packed came I Got a ggs controler knsted

Spider farmer is an amazing company with amazing products and also amazing prices. Amazing grow equipment for all levels, beginners and advanced growers Service is great thanks and I wouldn’t choose any other company besides Spider I highly recommend Spider Farmer to anyone

Tout d’abord je tiens à remercier grandement le service client de Spider Farmer qui a été tellement efficace, j’ai malheureusement reçu une prise électrique contrôleur GGS QUE JE N’ARRIVAIS PAS À CONNECTER EN WI-FI, DONC JE NE POUVAIS PAS FAIRE LA MISE À JOUR DU FIMEWER
GRÂCE À LA RAPIDITÉ, ILS M’ONT RENVOYÉ UNE PRISE EN DEUX JOURS OUVRÉS, JE VOUS REMERCIE GRANDEMENT, J’AI PU FINALISER MON JARDIN ET AVOIR TOUS LES STATISTIQUES NÉCESSAIRES GRÂCE À LEUR QUALITÉ D’ÉQUIPEMENT
ENSUITE J’AI MALHEUREUSEMENT RENCONTRÉ UN AUTRE PROBLÈME, MON HUMIDIFICATEUR A ÉTÉ LIVRÉ MAIS MALHEUREUSEMENT LE COLIS ÉTAIT ABÎMÉ DONC JE LEUR AI ENVOYÉ MA FACTURE AVEC UNE VIDÉO PREUVE BIEN SÛR QUE L’HUMIDIFICATEUR NE MARCHAIT PAS TOUT COMME LA PRISE ÉLECTRIQUE D’AILLEURS. ET ENCORE UNE FOIS ILS N’ONT PAS HÉSITÉ À ME RÉPONDRE EN MOINS D’UNE JOURNÉE ET À ME RENVOYER UN HUMIDIFICATEUR EN TROIS JOURS. J’AI PLUS GRÂCE À EUX REMETTRE LE CLIMAT NORMAL DANS MON JARDIN, JE VOUS REMERCIE ENCORE GRANDEMENT L’ÉQUIPE S SPIDER FAMER POUR MA PART, JE NE CHANGERAI PAS, ET RESTERAI AVEC VOUS POUR TOUS LES AVIS NÉGATIFS QUE J’AI VU EN DESSOUS. À MON AVIS, VOUS NE VOUS ÊTES PAS FOULÉ CAR ILS PRENNENT UN GRAND TEMPS ET UN GRAND SOIN POUR LEURS CLIENTS.

Dopo 3 giorni dall’acquisto non ho ancora ricevuto una conferma di ordine né nulla.Non avendo il numero di ordine non posso vedere o fare nulla. Il servizio clienti non risponde.
So solo di aver pagato e basta. Sito da cui tenersi alla larga. Truffa

Ich bin sehr zufrieden mit Spider Farmer.
Alle Produkte die ich bis jetzt gekauft habe , arbeiten Perfekt zusammen (GGS Controller und alle Geräte mit RJ12 Anschluss), alles funktioniert einwandfrei und es ist auch alles angenehm leise.
Die Qualität aller Geräte ist auf hohem Niveau. Und die Preise angenehm günstig.
Die Spider Farmer App ist perfekt für die komplette Steuerung der Grow- Anlage, inkl. aller relevanten Verlaufsdaten.
Der Service , die Lieferzeiten , der Kundendienst sind ebenfalls Perfekt.
Ich selbst kann Spider Farmer jedem empfehlen der gutes Grow Equipment kaufen möchte. Werde dort auch immer wieder alles benötigte einkaufen.

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I ordered two fans from Spider Farmer, and after several months one of them stopped working. Their customer service was excellent and replaced it quickly without any hassle. I’m very satisfied and highly recommend Spider Farmer!

Ich habe mir im April dieses Jahres ein Growbox Komplettset geholt mit den maßen 120x60x180cm jetzt im August hatte der Clip Ventilator angefangen laute geräusche zu machen und dann habe ich Spider Farmer angeschrieben und umgehend einen neuen Clip Ventilator sogar mit RJ12 Anschluss bekommen obwohl der Alte Clip Ventilator diesen Anschluss nicht hatte. Besser geht es nicht zirka 1 - 2 Wochen nach dem ich das SF gemeldet hatte war er auch schon da.

I purchased a few things from this company and everything worked. Everything was as described. I did not need customer service other than to provide feedback and they reached back in a very timely manner.
I want to note they provide manuals for what appeared to be quite literally everything that you purchase from them and the instructions are very concise and clear and user friendly. I would recommend anybody and everybody to get equipment from spider farmer. It would be safe to say they definitely exceeded my expectations.

Support was very helpful with my issue. I had to send a video of the problem so they could give me the proper solution. Turns out I had an equipment malfunction and they processed me getting a replacement.

Friendly service, quick processing, smooth handling, and great problem-solving!
Thank you so much!!!

Nothing has worked since I got the tent kit they have very little to no customer service, I hope to get my money back, but I am sure they will drag this out and I will never see any of my money and have a pile of crap to show for it. I would not give it a star either, but I had too!

Their customer service is awesome! I had an issue with the light and Ella helped me assess the problem and get replacement parts quickly. I think spider farmer has some of the best products on the market and clearly the best customer service. I will be recommending your product to all. Thank you.

Une bonne expérience. Bon matériel dans l’ensemble. SAV très réactif après avoir eu un petit souci, après contact en moins de une semaine ils me renvoyaient une pièce de rechange.
Je recommande

Hi everyone,

The company is a real deal.
First of all I am satisified with the delivery time, product quality is legendary and the support is really TOP AROUND. The support is the most important for me, always when I tell them they reply within 24 hours and assist me in anything. I got the komplete kit and it works outstanding, the lights quality in my opinion using g5000 from bridgelux and the perform as they should iut can actually keep the HUMI AND TEMP WITH VPD stable asnd thats all the story needed.

THANK YOU SF