Swoop Patagonia Opiniones 91

Worth every penny!

The guides were great, they placed my group in a group with similar hiking skills and desire. We had a blast, and would definitely recommend their services.

Also, we stayed at the EcoCamp, and the food at the domes was spectacular.

The experience was made perfect and personal by the seamless efforts of the brilliant, kind, and thoughtful people involved as planners & guides. The experience was unforgettable bec of the connection to nature and wilderness that is both accessible and respected.

Swoop was wonderful when it came to planning our Patagonian vacation! I found them to communicate in a timely manner and always answered all of our questions.

Imy, Jo and the whole team were so helpful in organising our trip, and from start to finish everything ran like clockwork. Our trip was amazing and a big thanks to the whole team. Fantastic job - 5 stars!

Everyone was super knowledgeable about trip options - open but not pushy - and then the trip itself was spectacular.

We used Swoop for the King Penguin Encounter and every aspect of the trip, from pre trip planning/preparation to execution was wonderful. We had trouble with delayed/cancelled/missed flights and missing luggage and Swoop worked with us to still pull off a fantastic visit to the penguins. And it was SO worth it! Seeing them in their natural habitat was amazing. The naturalist was friendly and knowledgeable. The hotels were lovely. Fantastic trip.

Trip of a lifetime. Excellence in all aspects!

Great info and communication from SWOOP. Our O circuit trip in Patagonia was amazing.

We recently travelled to Patagonia and used Swoop more as a sounding board than a full-service provider. Overall, the experience was good, with some exceptional moments—but also some areas that could be improved.

First, the positives. Patagonia itself is absolutely stunning, and the people and activities we encountered made the trip unforgettable. A special mention goes to Keira at Swoop—her local knowledge really stood out, and her recommendation to stay at Cerro Guido ended up being one of the most meaningful experiences of the entire trip. That one suggestion alone made using Swoop worthwhile.

We also appreciated that Swoop is ATOL-protected, which gave us an extra layer of financial comfort—especially important for a trip this far from home. That said, Swoop does require full upfront payment, and it wasn’t entirely clear how those funds were allocated across the various providers. Some added transparency around cost breakdowns and provider payments would have gone a long way in building trust.

From there, the experience had a few stumbles. There was a miscommunication between Swoop and one of their local transfer companies, which resulted in the driver showing up at the wrong location. We also hired a car through Swoop, but it wasn’t ideal for the terrain. A prompt to upgrade to a 4WD—especially considering the road conditions and what most travel blogs recommend—would have helped us avoid unnecessary hassle.

It also became apparent that Swoop leans heavily on its own partner network, which sometimes came at the expense of efficiency. For example, they booked us onto a shuttle transfer that would have had us waiting at the airport for over three hours, even though there was a more frequent public transport option available. While using preferred suppliers is understandable, it sometimes undercut the promise of acting purely in the traveller’s best interest.

Swoop’s local concierge service is a good idea in principle and gave us peace of mind—but in practice, the support was patchy. When we had a flat tire at 6am, the help we received was minimal. Even just being directed to a reliable, fair-priced repair shop would have made a difference.

To their credit, Swoop did offer some thoughtful local suggestions beyond the itinerary—but even that could be refined. There’s a real opportunity to build more tailored, on-the-ground insights that match the energy and style of different types of travellers.

Swoop is a good fit for travellers 45 and up, or anyone who values curated planning with a safety net. For those a bit more independent—or comfortable using AI tools and local research—it’s worth considering whether you want a full-service experience, or just a second opinion.

That said, for Patagonia specifically, I’d still recommend Swoop—especially if you’re new to the region. Just be clear on how involved you want them to be, and don’t be afraid to ask tough questions about alternatives, value, and logistics.

Swoop was awesome and they have created such a detailed travel website that tells you everything you need to know about these once in lifetime travel adventures. Their tour guides will answer all of your questions vis phone calls too. They were terrific!

Swoop was easy to work and communicate with. Their local partners were always helpful and easy to communicate with. They tailored my trip to Patagonia based on my interests and budget. The excursions were unforgettable and so much fun. The whole trip was so smooth and organized. I loved Swoop's Adventure Planner and travel guide. Such helpful resources.

Patagonia was such a life changing trip. I enjoyed every moment of the hikes and excursions.

The planning of our trip involved great listening by Swoop. They really tailor it to the customer. Also, everything worked as hoped. We were always picked up by nice folks and taken exactly where we wanted. The guides were great, knowledgeable and patient.
HIGHEST RECOMMENDATION

The arrangements at every step of the trip, from transportation, guides, hotels, food, etc.

Amazing, kind, knowledgeable, and efficient guides

Everything was on time. Drivers and guides were great!

The pre-trip contact and information was excellent. Nothing was too much trouble for the team. The organization was absolutely fabulous, they made sure that everything we wanted to do was included in the cost. When we had an issue in country they were readily available to sort it out.

Firstly and arguably most importantly Swoop spent a lot of time understanding us and discussing the options we had. What I particularly liked was that all the information we required was available months in advance of our departure. Nothing, that I could see, was left to chance.
The only minor criticism I have is that the website was a little clunky in places but that did not detract from the whole experience.
Thank you Swoop for a wonderful trip.

Torres del Paine - Awesome!

Fantastic prep for the trip and the individual itinerary was excellent