Poor interner
Réponse : Virgin Media
Hi Joseph,
Thanks for taking the time to leave a review. We're sorry to hear you were having an issue with your broadband connection recently. Whilst we can't offer a 100% fault free service, we do promise to fix faults as quickly as possible.
Please have a look here: virg.in/service. From that link, you'll be able to check if there's a fault in the area, test your line, replace your equipment or book an engineer visit if it's needed.
These links will also help to keep things tip top for you:
General broadband help - https://www.virginmedia.com/help/virgin-media-what-do-the-lights-on-your-hub-mean
Slow speeds - https://virg.in/wifisos
Wi-Fi troubleshooting - https://virg.in/wifinotworking
If you are still having further issues then please get in contact with us so we can help you further. We have a vast variety of ways to contact us for help or support and I have listed a few here for you:
Call: 150/03454541111
Text: 0753 305 1809
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmedia
Forums: virg.in/VMforums
Other contact options can be found here: virg.in/contactvm
Kath