The online process was quick and easy. Signing tons of papers and getting everything notarized took about 3 totals. Once everything was paid and all DMV and loan paperwork completed that's when all... Voir plus
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Just sold my VW (bitter sweet) but we needed something bigger for our growing family. Driveway was FAST, EASY, and a PLEASURE to work with. The entire support team including Joy, Simon, Tyler and Jarr... Voir plus
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Great communication from the office. Dante picked up the car was very friendly. Driveway paid the highest amount for my car, over Carmax, Autonation, Kbb had some people call me. Highly recommend
Car delivered to us in a timely manner. car as described. Other than needing new tires and wipers, we had no additional expenses. Received plates within 4 weeks, title a couple weeks later.... Voir plus
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À propos de l'entreprise
- Marché automobile
- Concessionnaire automobile
- Garage automobile
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Driveway is the only online car retailer that puts you in complete control of every aspect of car ownership. You get to shop directly from a nationwide inventory because we’re part of the Lithia network—one of the largest automotive retailers in North America and #145 on the Fortune 500™. It's never been easier to buy, sell, finance, or set up service for your car from the comfort of your own home.
Coordonnées de contact
150 N Bartlett St, 97501, Medford, Etats-Unis
- (888) 378-3929
- support@driveway.com
- driveway.com
4,2
Bien
4 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Fantastic experience
Great communication from the office. Dante picked up the car was very friendly. Driveway paid the highest amount for my car, over Carmax, Autonation, Kbb had some people call me. Highly recommend
10 décembre 2025
Avis spontané
They offers quality vehicles at…
They offers quality vehicles at reasonable prices.
8 décembre 2025
Avis spontané
Réponse : Driveway
Fiona, thank you for the kind words! We’re glad to hear you’ve had a positive experience and found our vehicles to be high quality and reasonably priced. That’s exactly what we aim for—a simple, trustworthy way to shop without the hassle.
We appreciate you choosing Driveway!
Smooth, transparent experience
Super smooth, transparent selling experience - I would definitely do it again. Special shout out to Tyler for the excellent communication and human touch.
9 décembre 2025
Avis spontané
Réponse : Driveway
Jacob, thank you for the thoughtful review—we truly appreciate it. We’re glad to hear your selling experience was smooth and transparent from start to finish. Tyler will be pleased to know his communication and personal touch made a meaningful difference throughout the process.
We’d be happy to assist you again anytime. Thank you for choosing Driveway!
Mireya made it happen 💕😇
9 décembre 2025
Avis spontané
Réponse : Driveway
Hi Kierra,
We’re so glad she helped you get behind the wheel of your 2022 Kia K5 with zero fuss.
Enjoy every mile in your new ride, and thanks for choosing Driveway!
Started off great then became horrible waiting to actually receive the vehicle
The online process was quick and easy. Signing tons of papers and getting everything notarized took about 3 totals. Once everything was paid and all DMV and loan paperwork completed that's when all sorts of problems started. My car is literally 10 minutes away at lithia Hyundai for more then a week and I just get the run around no matter who I speak with. Everyone gives me promises I'll hey my vehicle but everyday nothing just more disappointment and starting to second guess coming to them in the first place. It's now December the 8th and I don't know when I get me vehicle.
Thank you I look forward to your team helping resolve the situation and updating my review to reflect.
24 novembre 2025
Avis spontané
Réponse : Driveway
Ted, thank you for calling this out. The wait and lack of clear updates you’ve described isn’t the experience we want anyone to have. Your comments have been sent to the right team, and a team member will be reaching out to review what’s going on and work toward a solution. We appreciate you hanging in there while we sort this out.
Good experience buying a car
Car delivered to us in a timely manner. car as described. Other than needing new tires and wipers, we had no additional expenses. Received plates within 4 weeks, title a couple weeks later. Decent communication from staff
Suggestions for improvement: different answers from different people, not everyone on the same page. Example: would we get temp tags? First person said yes, 2nd person said no since CA doesn't issue such temp tags. 3rd person was most correct by telling me that temp tags were coming from VA even though car was in CA (don't ask me how they pulled that off).
Another issue in communication snafu was incorrect estimate of car arriving in MN. Got told Friday it would arrive to MN dealership on Monday and we would probably have a Wed delivery. Instead we get told I think Tuesday or Wed that car hadn't arrived in MN yet as the driver got delayed.
Will call them on Monday as I erroneously overpaid by a couple hundred bucks when I wired the payment. My bad. But I haven't heard back as to when we'll get refunded. They have known about it.
24 octobre 2025
Avis spontané
Réponse : Driveway
Guy, thank you for sharing such a thoughtful review and for trusting us with your car purchase. We’re glad to hear the vehicle arrived in great shape and that the process overall was smooth—timely delivery, as-described condition, and plates and title arriving right on schedule.
We also appreciate you calling out the areas where we can do better. Consistent communication is something we take seriously, and your experience shows we still have room to tighten things up. Your note about the temp tags and timeline updates is incredibly helpful, and we’re sharing this with the team so we can work toward a more seamless, single-story experience for customers moving forward.
Regarding your refund, thank you for flagging it. A member of our team will follow up to make sure that gets resolved quickly.
We’re grateful for the honest feedback and even more grateful that you chose Driveway. If anything else comes up, we’re here to help.
5 star for Driveway.
I had an incredible experience with Driveway, and I have to give a special shout-out to Marco for making the entire process absolutely seamless. From start to finish, Marco went above and beyond in every way. He took the time to answer all of my questions, no matter how small, and made sure I fully understood each step of the process.
His professionalism, patience, and genuine willingness to help truly set him apart. It is rare to find someone who not only knows their job well but also cares about the customer experience as much as he does. Thanks to Marco, what could have been a stressful process became smooth, quick, and straightforward.
If you are considering Driveway, ask for Marco. You will not be disappointed. Highly recommend!
The only downside is their website is a little glitchy and doesn't have a filter for 7 seater vehicles. But other than that its been a great experience
6 décembre 2025
Avis spontané
Réponse : Driveway
Kazi, this is such an incredible review—thank you for taking the time to share it. We’re thrilled to hear Marco made your experience seamless from start to finish. His patience, professionalism, and commitment to making things clear and simple truly set the bar high, and we can’t wait to pass along your shout-out.
We also appreciate the note about the website. Feedback like yours helps us keep improving, and we’re always working to make the online experience smoother and easier to navigate.
Thanks again for the high recommendation and for choosing Driveway. We’re here anytime you need us.
My experience with Driveway was…
My experience with Driveway was excellent. Luke, Kris, and McKynzie demonstrated a high level of professionalism, clear communication, and outstanding customer service throughout the process.
I truly appreciate all the support and assistance provided by the team.
I highly recommend their service.
4 décembre 2025
Avis spontané
Réponse : Driveway
Miguel, we’re so glad to hear you had an excellent experience with us. Luke, Kris, and McKynzie will be thrilled to know their clear communication and top-tier service made a difference.
Thank you for trusting our team and for the high recommendation—it means a lot. We’re always here whenever you need us again.
10/10 experience from start to finish
Just sold my VW (bitter sweet) but we needed something bigger for our growing family. Driveway was FAST, EASY, and a PLEASURE to work with. The entire support team including Joy, Simon, Tyler and Jarred was helpful and attentive. 10/10 - would do business again and would highly recommend to anyone looking to sell a vehicle. The paperwork was even tagged and earmarked of where to sign. And I believe we got an extremely fair price for our car! Start to finish the car was quoted, sold and picked up in 11 days including the Thanksgiving holiday!!
5 décembre 2025
Avis spontané
Réponse : Driveway
Lauren, this review just made our whole day.
Letting go of your VW might’ve been bittersweet, but we’re thrilled we could make upgrading for your growing family feel fast, easy, and genuinely stress-free—even during a holiday week.
A big shoutout to Joy, Simon, Tyler, and Jarred for helping deliver that 10/10 experience. And we love that the tagged, ready-to-sign paperwork kept things simple from start to finish.
Thanks for trusting us with such an important transition. We’ve got your back anytime you’re ready for your next ride.
bad experience over price
5 décembre 2025
Avis spontané
Réponse : Driveway
Hi John, thanks for sharing your feedback. We’re sorry to hear your experience with pricing didn’t meet expectations—that’s not what we want for anyone. We’ve submitted your comments to our team so they can review what happened. If you’d like to talk through the details, we’re here and happy to help.
Unprofessional and scams
The only reason this place has reviews is cuz of the dealership this place is a scam itself. They made me pay 130 for a car to sit in a parking lot for two weeks. They never gave me a temp tag for my car only online and in my state you have to have a temp tag on your car but ofc they don’t care cuz there not the ones getting pulled over. Crazy thing they told me most the time this process is 14-21 and they said it would be shorter for me since I live in the same state as the car. Well it’s been almost a month and half still don’t have the car they were supposed to switch stuff from my other one I bet they didn’t do that yet cuz when I asked about it the lady ignored me. I’m supposed to be getting the car soon but they still won’t give a temp tag for it to be on my vehicle as that is required by law in my state.
4 décembre 2025
Avis spontané
Réponse : Driveway
Hi Faith, thank you for the feedback. We’re sorry for the frustration this has caused — especially around the temporary tag and the delay. Our team connected with you this morning and is actively looking into the status of your physical tag and the DMV update for your in-state purchase. We appreciate you sharing the receipt so we can review that as well.
We’ll stay in touch with you directly and keep you updated until everything is fully resolved. Thank you for your patience while we work to make this right.
Working with Tyler made the whole…
Working with Tyler made the whole experience easy! Excellent communication, his knowledge and responsiveness deserves 100 stars! Excellent experience.
4 décembre 2025
Avis spontané
Réponse : Driveway
Hi Aaron! Thanks so much for the awesome review. We’re thrilled to hear that Tyler made the entire experience easy and that his communication and expertise really stood out. He’ll be so glad to hear your kind words! We appreciate you choosing us and are glad you had an excellent experience from start to finish. Enjoy the road ahead!
Nicholas was great!
Nicholas was great!
I did an out of state purchase so the process was more complicated than doing an in state purchase which is understandable, but Nicholas made it so easy and he was extremely patient, understanding and thoughtful with everything. This man deserves a raise.
1 décembre 2025
Avis spontané
Réponse : Driveway
Hi Omar! Thank you for the fantastic review. We’re so glad to hear that Nicholas made your out-of-state purchase feel easy and supported every step of the way. His patience and thoughtful communication truly set the tone, and we couldn’t agree more — he’s an outstanding part of our team. We appreciate you choosing us and hope you enjoy your new ride! If you need anything in the future, we’re always here to help.
Réponse : Driveway
Hi Alexander! Thanks so much for the 5-star review. We're thrilled to hear everything went smoothly and that you had an awesome experience. Enjoy your 2022 white Ford Escape—wishing you many happy miles ahead!
Finally
Finally, a car buying platform without pushy salesmen, the price was fixed
16 novembre 2025
Avis spontané
Réponse : Driveway
Hi Charles,
Thank you for sharing your experience! We’re glad to hear that our fixed-price approach and hassle-free process made car buying easy and stress-free for you.
We appreciate you choosing Driveway and look forward to helping you again in the future!
Best experience ever
Jaz was my sales associate, and I genuinely can’t say enough positive things about her. Her professionalism, attention to detail, and willingness to go above and beyond made the entire process effortless. The communication was truly a 10 out of 10 — she kept me informed every step of the way, answered every question with patience and clarity, and made me feel completely confident and taken care of throughout the experience. Jaz is an absolute standout, and I couldn’t have asked for better service
3 décembre 2025
Avis spontané
Réponse : Driveway
Hi Will,
Thank you so much for sharing your experience! We’re thrilled to hear that Jaz provided such attentive, professional, and thorough support throughout your car-buying journey. It’s wonderful to know her communication and dedication made you feel confident and completely taken care of — that’s exactly the experience we strive to provide.
We’ll be sure to pass along your kind words to Jaz. Thank you again for choosing Driveway, and enjoy your new vehicle!
MJ WAS FANTASTIC AND HE MADE THE…
MJ WAS FANTASTIC AND HE MADE THE PROCESS EASIER.
18 novembre 2025
Avis spontané
Réponse : Driveway
Hi Jimmie,
Thank you for the great review! We’re so glad to hear that MJ made the process easy and enjoyable for you. Trading in your 7-Series for a Lexus is a big move, and it’s wonderful to know MJ helped make everything smooth from start to finish.
We appreciate you choosing Driveway, and we’re here anytime you need us!
Réponse : Driveway
Hi Jessica,
Thank you so much for the wonderful review! We’re thrilled to hear that MJ was able to make everything happen for you — they’ll be so glad to know their support meant so much.
Congratulations on your 2022 Red Hyundai Accent! We hope you enjoy every mile, and if you ever need anything down the road, we’re always here to help.
Best Prices and Staff
I am so impressed with Driveway.com and with Nathan Brown, their sales associate. He helped me navigate the process of buying a car faster than a dealership and in my pajamas. We found the car that was right for my family at an amazing price (I have looked at hundreds of cars and this is the best deal I have ever seen.) I got 2023 Honda Odyssey with 6,000 miles on it for $34,000. That's a BRAND NEW CAR PEOPLE!!! He even helped me maximize my purchase by lowering unnecessary fees. Ask for Nathan and use Driveway.com when you purchase a vehicle.
2 décembre 2025
Avis spontané
Réponse : Driveway
Hi Madison,
Thank you so much for the fantastic review! We love hearing that Nathan helped make the process easy, fast, and pajama-friendly — exactly the way car buying should be. It’s amazing that you found the perfect vehicle for your family, and what an incredible deal on that 2023 Honda Odyssey!
We’re so glad Nathan was able to walk you through everything, answer your questions, and help you get the most value out of your purchase. We’ll be sure to pass along your shoutout — he’ll be thrilled to hear it.
Thank you for choosing Driveway and for sharing your experience. Enjoy your new Odyssey, and we’re here anytime you need us!
Don’t use if you need a car right away
Made a review about this company to soon. No communication got the paperwork done and never heard from them again had to call multiple times now put out an extra week of getting the car. Still haven’t received a delivery date.
28 novembre 2025
Avis spontané
Réponse : Driveway
Hi Jordan,
Thank you for sharing what’s been going on. We’re sorry to hear about the lack of communication and the delay you’ve experienced after completing your paperwork—we understand how frustrating it is to be waiting on a vehicle, especially when timing matters.
We’ve shared your feedback with our team so we can ensure you get the updates and support you need moving forward. An agent is already reviewing your order and will be reaching out with your delivery details and next steps as quickly as possible.
We appreciate your patience and the opportunity to make this right. If you need anything in the meantime, please don’t hesitate to reach out.
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