I have used the e-boutique only once but I was impressed with the range of products, competitive pricing, site navigation and the speed of delivery, great
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Ordered a set of interior mats for my Renault Captur. Fast delivery. Genuine Renault part. Excellent quality.
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Verified
Very friendly and welcoming .... As i am English i was not sure what sort of help i would receive......but from the first time i called into the Loudeac branch i was helped at all times the lady... See more
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Customer service much poorer since Bodemerauto aquired garage. As a result I have now purchased a Peugeot.
Company replied
Company details
Written by the company
Le plus large choix automobile de l'Ouest ! VÉHICULES NEUFS : Retrouvez toute la gamme neuve des modèles Renault, Dacia, Nissan et Alpine. Rendez-vous en concessions BodemerAuto. VÉHICULES D'OCCASION : Retrouvez un parc de plus de 3.000 voitures d'occasion toutes marques, disponibles pour les particuliers comme les professionnels. Commandez vos accessoires automobiles livrés chez vous grâce à la boutique en ligne BodemerAuto.
Contact info
Rue Rosengart, 22190, Plérin, France
- 02 57 19 19 01
- accueil.clientele@bodemerauto.com
- bodemerauto.com
4.3
Excellent
9K reviews
Replied to 15% of negative reviews
Typically replies within 2 weeks
First class…
I have used the e-boutique only once but I was impressed with the range of products, competitive pricing, site navigation and the speed of delivery, great
2 September 2024
Unprompted review
Reply from Boutique.BodemerAuto.com
Bonjour, Monsieur DIGGINS ! Merci beaucoup pour votre retour positif ! Nous sommes ravis que votre expérience sur notre e-boutique ait été à la hauteur de vos attentes. Votre satisfaction concernant la gamme de produits, les prix, la navigation et la rapidité de livraison nous encourage à continuer dans cette voie. Nous espérons vous revoir bientôt pour d'autres achats !
Cordialement,
Excellent service
Ordered a set of interior mats for my Renault Captur. Fast delivery. Genuine Renault part. Excellent quality.
26 July 2024
Unprompted review
Reply from Boutique.BodemerAuto.com
Bonjour,
Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous soyez satisfait de votre jeu de tapis intérieur pour votre Renault Captur et que la livraison ait été rapide. Nous nous efforçons toujours de fournir des pièces d’origine de la meilleure qualité.
À bientôt pour vos prochains achats !
Cordialement,
Invited
Invited
bonne surprise
15 March 2023
Invited
Description trompeuse
1 October 2022
Unprompted review
Reply from Boutique.BodemerAuto.com
Bonjour, merci d'avoir pris le temps de rédiger votre avis. Suite à votre retour téléphonique, nous avons fait le nécessaire et la page du produit "Barres de toit - DACIA LOGAN". Toute l'équipe de l'E-Boutique BodemerAuto vous présente ses excuses. En espérant que ce problème ponctuel n'entamera pas l'intérêt que vous portez à nos produits, et en restant à votre disposition pour toute question ou demande de précision. Bien cordialement,
J'ai pris possession de ma Renault Clio…
J'ai pris possession de ma Renault Clio dans d'excellentes conditions, le conseiller commercial m'a donné toutes les indications pour me familiariser avec mon véhicule neuf.
18 April 2022
Unprompted review
Reply from Boutique.BodemerAuto.com
Bonjour, Merci beaucoup pour votre commentaire ! Nous sommes ravis d'apprendre que nous avons répondu à vos attentes. Nous donnons notre maximum au quotidien pour satisfaire tous nos clients, votre avis positif récompense ainsi les efforts de l'équipe. Bien cordialement,
Que vos collaborateurs ne changent…
Que vos collaborateurs ne changent surtout pas leur manière de faire.
20 October 2021
Unprompted review
Ffffffgghhhhhhhjjjbbbb
2 September 2021
Unprompted review
Good service.......
16 May 2021
Unprompted review
Reply from Boutique.BodemerAuto.com
Hello Daniel,
Thank you for your recent review of our property.
We give our maximum daily to satisfy all our customers, your positive opinion rewards the efforts of the team.
Sincerely.
The E-boutique BodemerAuto team.
Fantastique équipe
Fantastique équipe sympathique qui offre un excellent service client. Je recommande vivement
Fantastic and friendly team that offers excellent customer service. Highly recommended
11 February 2021
Unprompted review
Invited
The service we got on taking the car…
The service we got on taking the car back was excellent.
The problem was fixed within the day.
We also had a car lent to us.
10/10
20 October 2020
Invited
Invited
very good service especially from…
very good service especially from Fabian, many thanks for your excellent service
29 July 2020
Invited
Invited
Customers not important any more.
Customer service much poorer since Bodemerauto aquired garage. As a result I have now purchased a Peugeot.
22 July 2020
Reply from Boutique.BodemerAuto.com
Dear Customer,
Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with our customer service since Bodemerauto acquired the garage.
Please understand that the automotive industry has been facing a surge in demand following the COVID-19 lockdown, leading to challenges in maintaining the high level of customer service we strive for. We are continuously working to improve our services and meet the needs of our valued customers.
We regret to hear that you have chosen to purchase a Peugeot, but we appreciate your feedback. If there is anything specific we can assist you with in the future, please do not hesitate to reach out to us.
Best regards,
Renault Carhaix
Invited
Invited
Poor customer service
When we arrived to pick up the new Renault Clio, the car had the wrong number! Nobody noticed it until we said the car had the wrong number! The person who should have shown us how the car works, kept saying "do you have further questions". Instead of explaining the car. The matt for the trunk of the car was wrong and had to be re-ordered. We were told it would be ready several days later. When we arrived to pick the matt up, the person did not know how it was supposed to be installed. We went home without it and had to come again several days later. The major point is also that the car was delivered more then 2 months later than promised in the contract (contract Oct 2019; delivered end of December 2019
12 March 2020
Very nice love it
4 January 2020
Unprompted review
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