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Callie Reviews 152,690

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently express high satisfaction with the products they receive, often highlighting the excellent quality and the fact that items match their expectations. The ease of ordering and the wide range of customizable options available are also frequently praised. People appreciate the personal touch that these gifts bring, making them ideal for special occasions. Consumers are also pleased with the delivery service, noting its promptness and the careful packaging used to prevent damage. The company's customer service receives positive feedback as well, with reviewers mentioning quick and helpful responses to inquiries. Overall, individuals feel that the company provides a seamless and enjoyable shopping experience, delivering well-made, personalized products that are perfect for gifting.

Based on these reviews

Rated 4 out of 5 stars
Verified

The whisky glass and slate coaster arrived exactly when stated by Callie. Was given updates all through the process. The recipient was pleased with his gift, although I feel it was a little pricey for... See more

Rated 4 out of 5 stars
Verified

Very pleased with bookmarks, although quite small are adequate for purpose and pretty. Only criticism, I received one gift box for two gifts obviously meant for different people.

Rated 4 out of 5 stars
Verified

Reasons I didn't give 5 is that I was disappointed that I could only put the tiniest amount of ashes into the teardrop, and the chain was very flimsy, I transferred the teardrop onto an existing chai... See more

Rated 4 out of 5 stars
Verified

The experience was good. It came in nice timing the only thing I had an issue is the packaging. It actually shows the item I purchased because it was clear plastic with a label.

Rated 5 out of 5 stars
Verified

My daughter loves swimming so when I saw the swimming pool key rings from Callie I thought one would be perfect for a stocking filler for Christmas. I thought it was a wee bit expensive but when it... See more

Rated 5 out of 5 stars
Verified

I wanted a Wedding Day gift for my daughter and found just what I was looking for😊 Easy ordering Prompt delivery with updates. I bought a wedding bouquet charm with engraving of the bride... See more

Rated 5 out of 5 stars
Verified

I have now ordered 2 of these, one for each of my Daughters getting married this year. My youngest daughter who was married in July absolutely loved hers and had it with her right through the day.... See more

Rated 3 out of 5 stars
Verified

Although the description says the cookie cutter is 2”, the photo of the item was very misleading and makes the cookie cutter look MUCH larger than it actually is. How can one even make a 2” cookie!!... See more

Company replied

Rated 3 out of 5 stars
Verified

I ordered 3 personalized bags, 1 personalized throw & 1 personalized scarf. These are to be Christmas gifts. The throw & scarf are wonderful but I am less than thrilled with the bags. The colors & wor... See more

Company replied

Rated 5 out of 5 stars
Verified

Bought as a gift for a friend’s birthday. Easy to order. Arrived within time given. Came beautifully gift boxed. Beautiful colour and personalised beautifully. My friend was delighted with it. I wil... See more

Rated 5 out of 5 stars
Verified

Super cute black belt earrings. They were packaged extremely well so there would be no damage whatsoever so ever. I am looking forward to giving them to my daughter when she achieves the rank of 1st... See more

Rated 5 out of 5 stars
Verified

My son LOVES his golf ball stamp. It is personalised, original and super cool. I used his middle name, which has been handed down over the generations. It is like he now has his own personal brand. To... See more

Rated 3 out of 5 stars
Verified

The pictures on the advertisement are very misleading in that you can actually read the names as opposed to what I got, and even with my readers on, I still can’t read the names. They’re not very dark... See more

Company replied

Rated 3 out of 5 stars
Verified

Towel and bag both lovely for a child’s birthday gift. Towel is a bit thin but quick drying. I had a lot of issues with the delivery which were down to the courier used by this business and their cust... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered two fleecy blankets for my great nephews and had them personalised which is beautifully done. Both boys love construction so their blankets reflect this and being raised in a Christian home... See more

Rated 5 out of 5 stars
Verified

Excellent blanket, My granddaughter is going to love it. Service from Callie was great. I think it is going to be an easy Christmas for shopping now that I've discovered Callie. 5 Strs well deserved.... See more

Rated 5 out of 5 stars
Verified

Callie is wonderful. Their products are well made and look exactly as I expect when I receive them. I have had to address a couple concerns and they were very quick to get back to me and make sure eve... See more

Rated 5 out of 5 stars
Verified

What I bought took longer to arrive than I expected. However, the companies quick response to my questions was less than 24 hours with all the information I needed. My son loves the gift and I am q... See more

Rated 5 out of 5 stars
Verified

I’ve ordered a few personalized items from Callie and have been extremely happy with everything I’ve received from them. From blankets to pillowcases, golf memorabilia that was personalized, I’ve been... See more

Rated 5 out of 5 stars
Verified

I ordered the pillow covers hoping they would be as cute as they were on my computer screen. These covers are so perfect. They exceeded my expectations. They are soft, printed on both sides and so... See more

Rated 5 out of 5 stars
Verified

Well the garden plaque was for my sister who lov es her garden but suffered a stroke in May and has only recently returned home. She loved it and I was pleased with my purchase as well it was a lovel... See more

Rated 5 out of 5 stars
Verified

Product is absolutely gorgeous. Quick delivery and great communication. I was telling everyone about you at my wedding. Thank you so much for such a beautiful tribute to my mum and my cat, both passed... See more

Rated 5 out of 5 stars
Verified

Thank you even though expensive but only the best I can save for…for HB and FB…Beautiful craftsmanship..can never put a price on that? After thought.Where is Callie from because I bet I could hire... See more

Rated 5 out of 5 stars

I ordered a ring and it happened to fit a bit snug. I contacted Callie via e-mail explaining my situation and to my surprise I received a response the same day with my options. Callie customer ser... See more

Rated 5 out of 5 stars
Verified

I've bought seven steering wheel covers, all different colours, different names and flowers and they are all really nice. They are Christmas presents for all the girl drivers in my family and they wil... See more

Rated 3 out of 5 stars
Verified

The order site was easy to use, choice of blanket sizing was great, the quality of the photo prints was very good.The time frame from ordering to delivery was exceptional.The quality of the blanket m... See more

Company replied

Rated 5 out of 5 stars
Verified

The sign was easy to customise and fun to do, the price was fair and the quality of the product very good. Delivery information was good. The slogan at the bottom was very fitting as I’m often told to... See more

Rated 3 out of 5 stars
Verified

Items purchased did not meet my expectations. The quality and printing of the soft throw blanket need improvement. The LED double-sided mirror case is too small (like a toy for children 5-7 years o... See more

Company replied

Rated 5 out of 5 stars
Verified

I was not happy with the product but when I contacted Callie, I received a prompt reply and apology that the product was not as expected. They offered to re-do the engraving and send me a new one at... See more

Rated 5 out of 5 stars
Verified

Great products, affordably priced, wonderful quality. I ordered the cute girls pillowcases for my granddaughters. So unique and perfectly them. I received them in a timely manner as promised

Rated 5 out of 5 stars
Verified

This was the fastest and easiest way of getting a momento in honor of my Mom who passed away 7 short weeks ago. It's very beautiful and of excellent quality. I will have my Mom with me always.

Rated 5 out of 5 stars
Verified

Well made product. Fast delivery based on ship from location. Friendly customer service. I'm using my little magnetic bookmark every day and I'm looking forward to gifting the other 2 I purchased.

Rated 5 out of 5 stars
Verified

The calendar book is beautiful, very colorful & very well done! I bought it as a gift for bosses day! My boss is going to love it! I will definitely be ordering more from Callie!

Rated 5 out of 5 stars
Verified

I'll be giving my grandson the monster truck blanket with his name in a few days for his birthday, he's going to love it !!! It's so vibrant with color and detail and his name in different sizes. L... See more

Rated 5 out of 5 stars
Verified

My bracelet was supposed to have two December stones; however it has one and one aquamarine. I have notified you of this error but to date NO response. Please reach out and make this right Tha... See more

Rated 4 out of 5 stars
Verified

Lovely necklace. Name in very small print but appreciate space limited. Birthday gift which hasn't been given yet.

Rated 5 out of 5 stars
Verified

There are so many good options for all of the items I have bought. Everyone loves the gifts. I love that the ornaments are not just girl or boy but elves and other characters. Ordering is easy and t... See more

Rated 5 out of 5 stars
Verified

Very happy with myjHighland mugs only thing if there's a negative is my name is so small would have liked larger letters

Rated 5 out of 5 stars
Verified

Absolutely loved what I got. My 9 year old granddaughter was so excited about how the book markers worked, she showed her mother 3 times how they worked. Great quality!

Rated 5 out of 5 stars
Verified

Ordered the leather cover for my daughter for Christmas, can’t wait for her to see it. Such a very nice product and oh my gosh fast shipping. Would definitely recommend!!!!

Rated 5 out of 5 stars
Verified

I bought for each of my granddaughters, I was so impressed on arrival - nice and big, looks even better in person and soft! Highly recommend

Rated 5 out of 5 stars
Verified

Delivery was perfect- arrived on the exact day needed to. They loved the blanket. It was easy to order and wonderful choices. A really personalized gift!!!

Rated 5 out of 5 stars
Verified

What I ordered was amazing my grandchildren loved them especially my grandson with the backpack with the Dinosaur and his name on it. The delivery was great also

Rated 5 out of 5 stars
Verified

Everything I’ve ordered has been received just as I ordered. You have a very expanded product choice. I’m always intrigued by what you have to offer. Highly recommended…

Rated 5 out of 5 stars
Verified

The company is doing great. I like the experience I had. What I ordered is exactly what I've got and love it. I love the product and the service was very quick to receive. I was on future Christmas gi... See more

Rated 5 out of 5 stars
Verified

Really happy with the products received so far. They provided updates with the shipping. Overall experience has been good.

Rated 5 out of 5 stars
Verified

My second purchase from Callie. Item was exactly as expected and I received it quickly. I will be a returning customer.

Rated 3 out of 5 stars
Verified

I ordered 2 stamps and one turned out good and the other one made my 16yrs old son look like an old man, lots of dark spots on the face.

Company replied

Rated 5 out of 5 stars
Verified

Received my picture this week, I’m very happy with it, I bought it for my sister for Christmas and I can’t wait to give her it

Rated 5 out of 5 stars
Verified

The products were exactly as expected! They turned out amazing and the ordering process was easy. I got personalized towels depicting for adults however, I had to order from two separate sites because... See more

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Company details

  1. Gift Shop
  2. Fashion Accessories Store
  3. Jeweler
  4. Jewelry Store

Written by the company

Callie is the leading creative online gift store. We feature a broad assortment of tailor-made and original goods that will inspire and delight the giftee. Since founded in 2017, we have made it our mission to discover what people desire when looking for a gift, and how we can bring their personalized gift ideas to life.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

153K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Verified

The advertised product on the website…

The advertised product on the website was definitely not what we got. The names that we got engraved on the ring were so tiny you could hardly see them, unless you took a photo and zoomed in with a camera.

8 October 2025
Rated 2 out of 5 stars
Verified

Disappointed in blanket throws I…

Disappointed in blanket throws I received appeared to be heavier and were NOT!

10 October 2025
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. We have already passed your suggestion to our related department in order to improve our quality and crafting skills. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.

Rated 5 out of 5 stars
Verified

Super company!

Callie has very good customer relations. They answered questions for me, gave recommendations. I would definitely buy from them again. Their pillows are so precious looking. Thank you

21 September 2025
Rated 1 out of 5 stars
Verified

Be careful what you order

The items I purchased were supposed to be 12x12 pillow covers, they are only 8x8. I was seriously shocked. Can't return cuz they are personalized.

10 October 2025
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. Could you please kindly provide us with your order# and payment email address via support@callie.com so that we can further assist? We would love to help!

Rated 2 out of 5 stars
Verified

Extremely disappointed in engraving on…

Extremely disappointed in engraving on rings. The rest of the setting was beautiful, however not being able to read the names of my granddaughters
on the bands (barely readable with a magnifying glass) defeats the purpose of the ring. 😢

9 October 2025
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. We sincerely apologize for our product not meeting your expectations. We have already passed your suggestion to our related department in order to improve our quality and crafting skills. Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out via support@callie.com. We are here to assist you.

Rated 5 out of 5 stars
Verified

Callie Did Great!

Product was just as shown and the quality was outstanding! I can’t wait to give them to my friends! Also, delivery was well above expectations. I will definitely look to order from them again.

9 October 2025
Rated 1 out of 5 stars
Verified

I received ONLY one tray for LIVERMAN…

I received ONLY one tray for LIVERMAN there should be four trays. I also purchased the Mexican Train Hub for LIVERMAN which I did not receive!!!

9 October 2025
Callie logo

Reply from Callie

We are so sorry about the experience that you're having with us. We sincerely apologize for our service not meeting your standard. But after checking your order confirmation email, it looks like we crafted as your request. Could you please double check again? Your satisfaction is our top priority, and we want to ensure that you receive the product in its intended form. We appreciate your understanding and cooperation. If you have any further questions or concerns, please don't hesitate to reach out. We are here to assist you.

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