Clutch Reviews 501

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People highlight the seamless and stress-free process of selling their vehicles, often mentioning the ease of online appraisal, appointment scheduling, and document uploading. Consumers appreciate the friendly, helpful, and professional conduct of the staff, from receptionists to advisors. The responsiveness and knowledge of the team are frequently commended, with many reviewers noting how quickly their questions were answered and how easy it was to complete the sale. Customers consistently describe the service as amazing, quick, and efficient. Many reviewers were impressed by the speed of the transaction, with some mentioning that the entire process, from initial contact to payment, was completed in a matter of days or even hours. While opinions on pricing vary, the overall sentiment is positive, with many feeling they received a fair offer for their vehicles. The convenience and transparency of the service are also frequently praised, making it a highly recommended option for selling a car.

Based on these reviews

Rated 5 out of 5 stars

Selling my vehicle couldn't be easier and so speedy. Offer price is very fair considering saving all hassles if selling by other means. Staffs are friendly and professional. Less than 30 minutes and... See more

Rated 5 out of 5 stars

Clutch takes all the hassle and stress out of used car sales. Being honest and realistic about your car's condition on the online form helps keep the process smooth and prevent any pricing surprises w... See more

Rated 5 out of 5 stars

Couldnt have asked for an easier process. Julia was amazing coordinating me through the purchase of our vehicle. Dan was fantastic, picking up our old vehicle and dropping off the new. The entire crew... See more

Rated 5 out of 5 stars

Sold my car in the most hassle free / convenient way I have ever experienced. No surprises and quote was honoured since the first time I submitted the request to value my vehicle. The flexibility b... See more

Rated 5 out of 5 stars

After considering selling my car privately, I investigated the going retail price and then contacted Clutch. I was given a highly competitive quote and went with them. The whole process was seamless... See more

Rated 5 out of 5 stars

Clutch made selling my car seamless. I got to sell on my terms; when I wanted, where I wanted, and without haggling, excessive paperwork or attempted scammers. It was super helpful in a chaotic season... See more

Rated 5 out of 5 stars

The team was very supportive from start to finish, with clear communication and no last-minute surprises. The drop-off process was smooth and transparent. Everything was reviewed again with a quick in... See more

Rated 5 out of 5 stars

For our situation (estate sale of a vehicle) Clutch was the perfect solution. The whole process was straightforward and went smoothly. None of the hassle of trying to sell it privately and I doubt tha... See more

Rated 5 out of 5 stars

I wanted to leave some glowing feedback for Hamza and the team at Clutch! We had an absolutely brilliant experience with them. The entire process was seamless and stress-free, and we couldn't be happi... See more

Rated 5 out of 5 stars

We needed to sell my vehicle as we are moving out of the country. Of course we were wary as this is a whole new method of selling a car and I can honestly say that it was simple and a pleasure. We rec... See more

Rated 5 out of 5 stars

The appraisal part of the process was great. The offer itself was more than I expected. The appointment process went well. The document transfer was easy. The customer agent Juan made me feel valued.... See more

Rated 5 out of 5 stars

If you prefer to sell your vehicle safely and quickly, I highly recommend Clutch! Clutch was extremely professional throughout the transaction, ensuring that every step was easily navigated and as... See more

Rated 5 out of 5 stars

The call I received from clutch employee after I signed my contract and uploaded insurance to upsell to a warranty package almost made me cancel the transaction. They should review the technique, it... See more

Rated 5 out of 5 stars

This was my first experiance using Clutch and I can honestly say they align to all they say they are. Super simple process and extreamly convieiant

Rated 5 out of 5 stars

Super impressed with clutch. Gave me a fair price for our 2011 Mazda 3. Online process was simple and the drop off the vehicle was super efficient. No attempt to change the quote I received online.... See more

Rated 5 out of 5 stars

Very easy and great way to sell your car. People working for this company were very professional and friendly. The transaction was very smooth and easy with no hidden surprises. I highly recommend t... See more

Rated 5 out of 5 stars

We were hesitant about selling our car online or through AutoTrader because of all the scams. We thought about returning to the dealer to trade it in but our son in law had told us about Clutch. We... See more

Rated 5 out of 5 stars

Everyone from the advisory team to the pickup/dropoff team was extremely helpful. The website(s) was easy to navigate and the whole process was smooth

Rated 5 out of 5 stars

The entire experience was excellent. They arranged everything seamlessly, right from the assessment at my home to the final pickup of the car. The process was smooth, professional, and completely h... See more

Rated 5 out of 5 stars

From the beginning it was super easy , I uploaded all my docs online and sold my car within 3 days , just left the car in their garage, my loan paid off on time within 4 business days . Thank you so m... See more

Rated 5 out of 5 stars

Foster was excellent at the drop off, friendly, professional and explained the process. Online process was simple and follow up call from customer service was great. This was one of the easiest stre... See more

Rated 5 out of 5 stars

Greeted very warmly by the receptionists which made a great start to the day. Then approached by the Advisor who started the process, all in all it took around 20 mins and the deal was completed. Al... See more

Rated 5 out of 5 stars

5/5 Stars - A Truly CLUTCH Experience, Just Like Costco! I recently purchased a car through Clutch.ca, and I must say it was a wonderful experience from start to finish. Everything about the... See more

Rated 5 out of 5 stars

From start to finish I found CLUTCH to be professional, organized & did what they said they would do. This is refreshing in today’s marketplace. Definitely use them again.

Rated 5 out of 5 stars

I was initially hesitant and uncertain about this process but was convinced to try it after a recommendation from a friend who had used Clutch and a lengthy telephone conversation with a Customer Advi... See more

Rated 5 out of 5 stars

The whole process from online appraisal, scheduling an appointment, uploading documents, and dropping off, were seamless. This is the way to sell a vehicle without all the hassle of a private sale.

Rated 5 out of 5 stars

Sold my Mazda this week. Process is very simple, straight forward and the price is very reasonable. The pick up process was fast and all their representatives were very helpful and courteous.

Rated 5 out of 5 stars

I heard an ad in the radio and checked out Clutch when it was time to get rid of our older car. Service from start to finish was easy and they patiently answered all my questions. Take a look if you a... See more

Rated 5 out of 5 stars

The Clutch team were responsive, knowledgeable, efficient, friendly and helpful from beginning to end. They answered all my questions and made it very easy to complete the selling of my car. We had... See more

Rated 5 out of 5 stars

So easy to deal with, Ottawa/Kanata team was super knowledgeable. Better than selling private or through a dealership.

Rated 5 out of 5 stars

I can't recommend this highly enough. Frictionless, competitive pricing and simple. There isn't a better way to sell a car.

Rated 5 out of 5 stars

Sold my dad’s car to clutch. As long as your honest and accurate when filling the online information, it’s a quick and painless process.

Rated 5 out of 5 stars

It cannot be easier selling a used car. Clutch is very well organized and professional team

Rated 5 out of 5 stars

From time to decide to sell to car sold is less than two days. Amazing service, customer advisors are friendly, quick turn around time are a few things to mention,

Rated 5 out of 5 stars

They keep to their estimate and their website doesn't lowball from the start. As long as you are truthfully about car condition they don't haggle

Rated 5 out of 5 stars

Very knowledgeable and fair priced was offered to my car, and a very smooth transaction, inspection were made, and paid in full offered price for my car.

Rated 5 out of 5 stars

I am really grateful that I happened to find out about Cluch. They offered me twice as much as what I would have gotten from a trade in. The whole process was super easy. Everyone I dealt with was po... See more

Rated 5 out of 5 stars

Everyone was super helpful and friendly throughout the entire process. It made everything incredibly easy and painless. Would highly recommend!

Rated 5 out of 5 stars

Having never dealt with Clutch before, and given the circumstances for my selling my vehicle were emotional i think the experience was wonderful. I only had one bad experience with a customer service... See more

Rated 5 out of 5 stars

The process was very easy and smooth. The staff provided excellent support at every stage and were very professional.

Rated 5 out of 5 stars

The most pleasant, transparent and pain-free car transaction I have ever had. Clutch is the real deal!

Rated 5 out of 5 stars

Stellar customer experience! The whole process was easy and smooth. An amazing blend of tech and well-trained, pleasant humans.

Rated 5 out of 5 stars

Excellent experience for selling my car comparing my experience of selling my car on Facebook Marketplace last year. Totally pressure free. I highly recommend it.

Rated 5 out of 5 stars

Easy to use online and pleasant staff. Professional and pleasant staff. Fair pricing.

Rated 5 out of 5 stars

I had no idea selling a car could be this easy—I only wish I had discovered Clutch sooner. I’ve heard many difficult stories from others about the stress of selling a car, but my experience with Clutc... See more

Rated 5 out of 5 stars

Excellent staff & service. Their process & procedures are documented. Received a fair price for my old car. Funds were deposited in my account that afternoon.

Rated 5 out of 5 stars

Clutch is an absolutely fantastic way to sell your vehicle. The whole process was simple and seamless. The customer service people were fantastic as well as the team member at the drop off site. I wo... See more

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4.4

Excellent

TrustScore 4.5 out of 5

501 reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Sold my car recently to clutch the pre…

Sold my car recently to clutch the pre sale experience and their pick up was great mine was an estate sale so I am being paid by cheque not a direct deposit. The post sale service leaves something to be desired, I was given a Purolator tracking ID and was told Purolator was picking up the cheque by 4pm today tracking still shows that the package has not been handed over to Purolator. So it appears as though I was lied to and when you call the customer service number there is no option to contact the payments department

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, almost too good to be true. I was very skeptical cause I read online they'd give you an offer and then low ball you later. This was not the case. They gave me a pretty good offer, and I was able to drop off the car 2 hours later within the same day. They looked over the car, they reported back to their supervisor, and then they told me they're still good with it, offer never changed, I signed off on it, generated bill of sale, and the money was in my bank within an hour or so. I couldn't believe how smooth it was. Highly recommend!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use

The on line process was quick and easy. Quote provided very fast. Drop off appt. Was right on time. After a quick inspection quote was fully honored and funds deposited in a short period of time. Would highly recommend the entire process.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Clutch and their team of professionals!!!

I dealt with one advisor on the phone for the sale of my two vehicles and one in person when I dropped them off and they were experienced professionals who made the entire process very understandable and easy.

Clutch also offered me over three times the price that the dealership was going to offer me for a trade-in.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Clutch Price offer

The entire process was seamless — fair pricing, clear communication, and a smooth, quick handoff. They truly stood by their commitment, which made the experience very positive.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Smooth process

Smooth, hassle free process . Worthwhile the price difference if you are looking for a quick sale.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

They were great with us!

I can honestly say Clutch has gone above and beyond for me. I live about four hours north of them, yet they stayed in touch through the entire process — even when things went sideways with my first purchase.

I originally bought a Santa Fe that was supposed to be delivered on October 4th. There was a safety issue, and they needed a few days to get parts, fix the problem, and ship it up. No problem! Without me even asking, they compensated me for the inconvenience, and the car was delivered right on time — 2 p.m. on October 9th. They brought the vehicle directly to my workplace, had me sign my finance documents, and were professional and efficient the whole way through.

A special shoutout to Julia, who helped with my original purchase — she was kind, communicative, and made sure everything was handled smoothly from the start.

Unfortunately, within six hours, an issue arose with the car (completely unrelated to Clutch) — it turned out to be part of Hyundai’s recalled engine list. Clutch immediately stepped up and offered me three options:
1. Fix the car at their cost, including all tow bills.
2. Exchange it for another vehicle of my choice, with a compensated delivery fee and additional compensation toward the new purchase.
3. Return it entirely at their cost and walk away from the deal.

After speaking with Hyundai about the recall, I decided to choose another vehicle. Sal, the sales manager, went above and beyond — spending countless hours helping me find the right car for my family. He even took time out of his day to text and keep me updated throughout the process.

Would I recommend Clutch to my family and friends? Absolutely.
Am I satisfied with how this entire process went? Yes.
Am I thrilled with how I was treated and the amazing deal I received on my new vehicle, arriving October 15th? YES, YES, YES!

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent no hassle service

Excellent staff & service. Their process & procedures are documented. Received a fair price for my old car. Funds were deposited in my account that afternoon.

8 October 2025
Unprompted review

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