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Ekinsport Reviews 17,830

TrustScore 4.5 out of 5

4.4

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product quality, highlighting the good prices and the wide selection available. Consumers appreciate the fast delivery service and the careful packaging of their orders. People also value the excellent communication and responsiveness of the customer service team, which promptly addresses inquiries. Consumers report positive experiences with the delivery service, though some indicate occasional delays and unclear tracking updates. While opinions on the order process are mixed, the overall sentiment remains positive, with many customers expressing satisfaction and a willingness to make future purchases.

Based on these reviews

Rated 4 out of 5 stars
Verified

The shopping experience itself was smooth, the website was easy to navigate, the product selection was great, and checkout was simple. However, the order wasn’t delivered on the estimated date,... See more

Rated 4 out of 5 stars
Verified

The design is good but the terminal of the sleeves need to be reformed. It lacks pockets from inside.

Rated 5 out of 5 stars
Verified

Item was exactly what I wanted, Ekinsport was the only place I could find who had it in stock. This was my first experience online shopping from a site in Europe to the U.K., The one slight negative o... See more

Rated 5 out of 5 stars
Verified

All the 5 pair of expensive shoes that I ordered were in perfect conditions. I have chosen one, I am sending back the rest (return for free is perfect). Therefore I don't know yet how the return proce... See more

Rated 5 out of 5 stars
Verified

The nike academy pro shirt that I ordered was absolutely amazing there was just a bit of delay but the fit is awesome and the color is amazing would definently order again 👏👏🤝🤝

Rated 5 out of 5 stars
Verified

In the beginning no communication due to item was stuck in customs but thereafter all went very well

Rated 5 out of 5 stars
Verified

Excellent service, selection and quality. Went to the showroom to see the merchandise in person and was not disappointed. The ordering process online was very straightforward and I was even able to cu... See more

Rated 3 out of 5 stars

No update on shipping status for the past 9 days. I’m afraid it’s a scam. Sent them an email and no reply. Update on 28th Aug: package delivered with a different tracking number.

Rated 3 out of 5 stars
Verified

Items arrived but were late and had to wait for a week to get a response from customer services. Did get a reply and then parcel arrived. Products nice when arrived

Company replied

Rated 5 out of 5 stars
Verified

Couldn't find the trainers I wanted in ireland. Found them easily on Ekinsport. Delivery was quick

Rated 5 out of 5 stars
Verified

Detailed shipping information was provided each day and the shipment was delivered on time and in good condition.

Rated 5 out of 5 stars
Verified

Excellent service. Communication very clear, product arrived quickly and happy with the price too.

Rated 5 out of 5 stars
Verified

Good items, quick delivery. Once the size didn’t fit and they refunded as soon as they received the item. All good.

Rated 5 out of 5 stars
Verified

Ekinsport.com TOP A1 FR Mondial Relay TOP A1 FR HERMES Deutschland Katastrophe 🤦‍♂️

Rated 5 out of 5 stars
Verified

Received my order quickly and was packaged with care.

Rated 5 out of 5 stars
Verified

Fabulous products and great quality ! Worth the wait from France and good value postage costs A*

Rated 5 out of 5 stars
Verified

To the Azores to its time, but everthing arrived as we ordered.

Rated 5 out of 5 stars
Verified

Le personnels repend facilement au telephone bonne initiative et l article est bien se que je m atendait juste il faux metre en place le oayement en plusieur foix merci mr bouhala

Rated 5 out of 5 stars
Verified

Très bon suivi de commande. Articles expédiés rapidement. Flocages de qualité. Excellent relationnel avec Maxime le commercial. Je recommande vivement Ekinsport.

Rated 5 out of 5 stars
Invited

I’m sO happy to have found Ekinsport online. The shirt we received is amazing and there are none like it in Etats Unis! We will certainly purchase from the company again.

Rated 5 out of 5 stars
Verified

Les maillots sont parfaits ! Merci à la team Ekinsport, on continue de vous faire de la pub. ALKA des All Jack's

Rated 5 out of 5 stars

Fantastic attention, jersey and patience Customer service is perfect I have no words to thanks Cheers from Brazil

Rated 5 out of 5 stars
Invited

Excellente communication. Souplesse face à certaines modifications. Je recommande autant que possible.

Rated 5 out of 5 stars
Invited

Article original et conforme à la description arrivé en 4jours c’est parfait merci bcppp

Rated 5 out of 5 stars
Invited

Nickel habit conforme au photo livraison rapide et service client répond en 2 min parfait .

Rated 3 out of 5 stars
Invited

Je regrette que l on puisse commander des articles qui ne sont plus en stock.

Company replied

Rated 5 out of 5 stars

One of the best online multi-brand retail. Large categories and good prices. Strongly suggested for the whole customer experience offered. An excellent alternative I did not know before.

Rated 4 out of 5 stars
Verified

Ekinsport had the best price I could find in the EU for the sneakers I wanted. However, the shipping experience could have been better. The package arrived later than the estimated delivery date,... See more

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Company details

  1. Soccer Store
  2. Activewear Store
  3. Shoe Store
  4. Sporting Goods Store
  5. Sportswear Store
  6. Streetwear Store

About Ekinsport

Written by the company

Qui sommes-nous ?

Site Ecommerce spécialisé Sport et Lifestyle, Ekinsport.com a été élu “Meilleur Site de Commerce en Ligne 2024” dans la catégorie Sportswear par le magazine Capital (mars 2024).

Meilleur Site de Commerce en Ligne 2024

Toujours plus de bons plans !

Ensembles Nike, vêtements, chaussures et accessoires de sport et lifestyle à des prix attractifs ! Nike Dunk, Nike Air Force, Nike Tech Fleece, Nike Jordan, retrouvez vos collections préférées.

Partenaire des équipes sportives

Depuis plus de 15 ans, nous équipons des milliers de clubs dans de multiples disciplines mais aussi des ligues, fédérations et associations en France et à l’étranger. Demandez un devis et bénéficiez de tarifs dégressifs grâce à nos packs équipements pour clubs.

Informations complémentaires

Pas de vente sur place, uniquement en ligne (du lundi au jeudi de 09:00 à 17:30 et le vendredi de 09:00 à 17:00)

Nos modes de paiement : VISA, Mastercard, American Express, PayPal, Klarna, Apple Pay et virement bancaire.

Sécurité : Vos données bancaires nous sont transmis à notre banque de façon codée et sécurisée, et nous utilisons également la technologie 3DSecure pour vous proposer une expérience d’achat sereine.

Service-client ⭐️⭐️⭐️⭐️

Written by the company

La plus belle victoire ? Votre satisfaction
Demandes d'informations produits, suivi colis, devis sur-mesure...Notre équipe vous accompagne pour une expérience d’achat 4 étoiles, en toute sérénité.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

18K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Verified

Terrible experience

Terrible experience! Still waiting for my order! Ordered something on 08. September where they indicated delivery on 11–15. September. However, they allegedly dispatched the item on 22. September. Now it’s 2. October and it’s still not here. Tracking somehow doesn’t move. Customer service doesn’t seem to care about it. I’ll claim a chargeback if they don’t sort it asap.

18 September 2025
Ekinsport logo

Reply from Ekinsport

Hello Keno,

We are truly sorry for this bad experience.
Due to a technical issue with shipments outside the Euro zone, the handover of your parcel to the carrier was unfortunately delayed.

As mentioned in our email notifications, your parcel has recently cleared customs and, according to the latest scan on October 2nd at 02:38, it is still moving within the carrier’s network in Croydon, Surrey (UK).

We understand how long and frustrating this wait must feel, especially since the tracking has not been updated for several days.

We have already opened a case with the carrier in order to obtain precise information about your parcel’s location or its upcoming delivery.

We will get back to you as soon as we receive an official update.

Thank you for your patience and understanding.

La team Ekinsport

Rated 1 out of 5 stars

Very long delays and delivery failure.

I first ordered my package on the 13TH of August and the delivery date stated it would arrive between the 18th - 20th of August. I had high hopes for the delivery time after reading the reviews, as I needed the package for the first of September because it was a school bag. The order has been delayed twice now, and the estimated delivery time was updated to the 1st of September. I still have no updates on the whereabouts. It’s now the 2nd of September and no school bag has arrived. Very disappointing.

2 September 2025
Unprompted review
Ekinsport logo

Reply from Ekinsport

Hello Cara,

We completely understand your disappointment regarding this delay. After checking, the DPD tracking shows that your parcel arrived in Ireland during the night of September 3rd. For an order shipped from the south of France to Northern Ireland, delivery can sometimes take a little longer, especially with standard shipping, as we do not offer express delivery.

In your case, the shipment was unfortunately delayed by around ten days due to an internal issue with the processing of customs duties for the product in your order. We are truly sorry for this.

Your parcel is now in Ireland and should reach you shortly, allowing your child to enjoy their school bag from the second week of the school year.

Thank you for your patience and understanding.

La team Ekinsport

Rated 1 out of 5 stars
Verified

Not happy with the way the team…

Not happy with the way the team responded
Very slow shipping , tracking is a nightmare

30 July 2025
Ekinsport logo

Reply from Ekinsport

Hello,

We are sorry for the abnormal delivery time of your order. We are also having a lot of trouble obtaining clear information from the transporter for order tracking.
For each of your requests, we have responded with all the information we have to reassure you in the delivery of the order.
Thank you for your understanding.

Sincerely,

The Ekinsport Team.

Rated 4 out of 5 stars
Verified

Great shopping experience, but delivery was delayed

The shopping experience itself was smooth, the website was easy to navigate, the product selection was great, and checkout was simple. However, the order wasn’t delivered on the estimated date, which was disappointing because it's the second time that this happen.

I did receive an email notifying me of the delay, which I appreciate, but it would’ve been better if the initial estimate had been more realistic.

Overall, I’m satisfied with the service and product, but better delivery accuracy would make the experience much better.

8 July 2025
Rated 1 out of 5 stars
Verified

Goods not dispatched 3 weeks after order

Delivery was indicated as 24 - 26th June. On 10th July the order had still not been dispatched.

26 June 2025
Ekinsport logo

Reply from Ekinsport

Hello,
We are sorry that your order has not been delivered.
Faced with this problem, we have issued a full refund for your order today.
Thank you for your understanding.
Sincerely,
The Ekinsport Team

Rated 1 out of 5 stars
Verified

Never received product

Never received product , disgraceful

10 June 2025
Ekinsport logo

Reply from Ekinsport

Hello,

We are sorry that your order has not yet been delivered.

For your information, the tracking shows that the package is being delivered and should arrive within 48 hours.

Thank you for your patience.

Sincerely,
The Ekinsport Team.

Rated 1 out of 5 stars
Verified

Lot of miscommunication and slow…

Lot of miscommunication and slow response / updates

27 May 2025
Ekinsport logo

Reply from Ekinsport

Hello,

We understand that deliveries to the UK are longer and more complex. Unfortunately, since Brexit, we are no longer in control of customs clearance delays and this can disrupt our timelines.

Thank you for your understanding.

Sincerely,

The Ekinsport Team.

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