Eterneva Reviews 238

The team is warm and approachable—they are always available, explain every step in detail, and make sure everything meets your expectations. You can feel that they genuinely care about delivering a re... See more

HIGHLY recommend Eterneva. Losing my mom and best friend was extremely difficult for me. This process of creating diamonds from her ashes, although lengthy and expensive, has been personal, cathartic... See more

They kept me informed through the whole process, even with videos. It was reassuring knowing that my beloved was being cared for with compassion and respect. I chose the blue diamond, and couldn't be... See more

Totally great experience! Everyone is really nice and they tell you everything that happens every step of the way. They sent a video of my diamond going to the final stage. So kind. So sweet and they... See more

Absolutely incredible what Eterneva did! Turning precious ashes into stones that we can wear and cherish for the rest of our lives is just incredible! It is hard to find words explaining how me... See more

Our family has always considered our pets as family members. When I came across Eterneva, I knew it was the perfect gift for my Mother. Throughout the entire process they kept her updated and ensure e... See more

Loss is not easy, and the staff at Eternva has provided my sisters and I such care and support in each step of the process so far. The staff at each process has been so wonderful to work with, and t... See more

Eterneva does a great job of being customer focused. They really get to know you and your loved one. They provide a lot of transparency throughout the process and make your experience unique to you.... See more

I appreciate the updates I'm receiving and how they are delivered in a very respectful way. Liz uses a calming tone to deliver my message, and I love how she takes care in pronouncing my dear Nemes'... See more

My experience with Eterneva was wonderful. The process helped me through the grief journey .The team kept in touch every step of the way in creating a diamond from my husband's ashes. They kept his me... See more

Unfortunately, my first diamond fell out of the setting. I had used an independent jewler in my area. The care and support you offered with replacing my diamond was outstanding. Liz went the extra... See more

After losing someone incredibly special to me, I wanted to find a way to keep their memory close in a meaningful, lasting way. I discovered Eterneva, and their idea of turning ashes into a diamo... See more

Since my husband passed last December my experience with this process ( which is still ongoing) is limited. So far I’ve been pleased with the updates regarding the process along with the videos. I am... See more

I thought I was going to send you guys ashes and a few months later get a diamond. I couldn't have been more wrong, This is an entire journey from start to finish, My dogs life story, to the welcome k... See more

I would give this company 10 stars if available. They were so understanding and compassionate towards how I was feeling about the process.. they gave a step by step videos and emails the whole why th... See more

This was my second experience with Eterneva, and once again, the entire team was incredible. From start to finish, the process was compassionate, detailed, and seamless. I especially appreciated t... See more

Step by step notifications are always perfect Respect and Dignity towards my husband’s memory are comforting during our family’s difficult time grieving his passing! I will cherish the Diamond you a... See more

Mary was just an amazing listener to my story after losing my husband. When I opened my kit, I was completely blown away with the video message and her remembering even the small details of our life;... See more

Everyone was supportive and professional during the diamond's development. Kelly was kind, considerate, answered all my questions in a quick manner. I've taken Justin's diamond to my jeweler a... See more

5 star rating from beginning to end! I felt as though you personally knew my incredible husband as we corresponded with every new step of his diamond creation! I’m incredibly proud of my blue diamon... See more

From the beginning to the recent videos of the carbon for Jett and Massimo Awesimo this experience has been so touching. I love how thoughtful everyone at Eterneva is and the gentle, caring way the m... See more

Updates about the status of my order were fairly regular after many communications initially to start the process. The emails showed or told me where in the process my mother's diamond was, usually wi... See more

Eterneva is such a special company. Candidly, I work here, but I was a huge fan for years before joining the company. I am going through the diamond journey to honor my Gram who I lost 10 years ago. S... See more

Eterneva employs wonderful caring people. Their communication and follow up is outstanding. When my husband passed I wanted something to always remember him. I saw the Eterneva pitch on Shark Tank... See more

The team working with my husband's ashes have been amazing. They are so involved with getting to know his story. Learning the step by step process has been so interesting and keeps me connected to my... See more

I loved the email updates, even when there were not major milestones. I never once felt like I was wondering what was happening with my moms ashes. Through this entire process, my moms ashes were trea... See more

Everyone was extremely personable and caring through the whole process. I loved the little video updates and emails letting me know how things were going while I waited for my diamond to be created. E... See more

The constant communication and amazing videos are above and beyond. We can tell how much the team cares and respects our loved one as if it were theirs. I have been incredibly impressed with their pr... See more

From the beginning the staff at Eterneva were amazing. They took the time to learn about my mom as a person. They kept me informed about her progress. Sent pictures and videos of the process. From day... See more

I really love the way Eterneva makes a real effort to get to know my loved one and our family needs. I have been terrible at replying to their e-mails because all this is so hard for me, but the team... See more

Compassionate, caring, humble and honest people. Liz, was amazing from the beginning of our journey to the moment we picked up our diamond. Thank you for everything.

They have kept me well informed during the process. someone left a strange comment about a delivery for New Years. I don't believe they know what you do. I have been very please during the whole... See more

Eterneva was transparent through the whole process. They were great at getting back to me every time I had questions or concerns and updated me in a timely manner, every step of the way. They did exac... See more

Eterneva is the most unique company I have ever seen. They are very caring and kind while providing you with a sense of comfort that I have never experienced before. I am not a number. They make y... See more

I really liked the great communication from the team creating our diamond. They answered questions quickly. I felt impatient and had to keep reminding myself it takes time to create a diamond!

Everyone has been so comforting and reassuring throughout this whole process. I've been well informed and understand what is going on with every step of this journey.

Great customer service team. They have kept me updated every step of the way. I would recommend Eterneva to anyone.

I am very excited to anticipate the completion of my husband’s transformation into a diamond. It will be very special to have him with me forever!❤️

I appreciate the kindness and the updates. I love being able to watch the videos of my cat's progress in becoming a diamond.

The entire process is pretty amazing. The videos and emails really make it special.

Quality item with great customer service. A beautiful reminder of my favorite girl.

It's nice to see the process. Great customer service,