Fox Vintage Wholesale Reviews 166

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Brilliant first time experience. 100 Polos and over 95% easily resalable. Others are branded workwear (still good) which will make bundles. Website and order process easy. 2 days from order to deliver... See more

Rated 5 out of 5 stars

Amazing experience, saw some Tommy Hilfiger Jumpers on sale on their Instagram for £4 a piece and thought it was too good to be true. Bought the bundle and it’s all amazing, 95% No stains or rips and... See more

Rated 5 out of 5 stars
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GREAT CUSTOMER SERVICE.. We had a issue where a package that was delivered by a third party, accidently damaged, part of our property. I contacted Fox, who worked on our behalf to resolve the iss... See more

Rated 1 out of 5 stars

Hey guys don’t buy from them . The premium branded shirts they said were all torn small parts and all they said was they will give discount in next purchase I got worth item 2000$ aud but I haven’t so... See more

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4.4

Excellent

TrustScore 4.5 out of 5

166 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Brilliant first time experience

Brilliant first time experience. 100 Polos and over 95% easily resalable. Others are branded workwear (still good) which will make bundles. Website and order process easy. 2 days from order to delivery. Will use again. Highly recommend

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience, saw some Tommy Hilfiger Jumpers on sale on their Instagram for £4 a piece and thought it was too good to be true. Bought the bundle and it’s all amazing, 95% No stains or rips and some new with tags. All amazing and next day delivery

20 September 2025
Unprompted review
Rated 5 out of 5 stars

Delivery for mixed 45kg bundle has come…

Delivery for mixed 45kg bundle has come today, overall impressed. Unfortunately some items with big tears but on the whole the clothes are in a lot better condition to what i was expecting, mixed of branded and unbranded but id say the majority are branded, some really decent pieces in there with really minimal damage so overall very happy with the box and look forward to trying again. Definitely a gamble ordering unsorted stock but glad i gave it a go Thankyou!

8 August 2025
Unprompted review
Rated 5 out of 5 stars
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GREAT CUSTOMER SERVICE..

GREAT CUSTOMER SERVICE..
We had a issue where a package that was delivered by a third party, accidently damaged, part of our property. I contacted Fox, who worked on our behalf to resolve the issue, where the damaged part was replaced.

Additionally, any email or phone call I had was responded too quickly and professionally.

Really pleased with FOX and how they handled the issue, with what could of been a long, drawn out issue.

18 June 2025
Unprompted review
Rated 3 out of 5 stars

bought an 80 pc russell athletic blanks…

bought an 80 pc russell athletic blanks bale ;

20 pc’s were not blank , with screen prints and embroidery such as ‘dogmom’ , university nursing and ‘womens medical centre’ on them .

10-15 were polyester sportswear type things

25 were XXL .

and it was sent to the wrong address .

the rest of the stock was really good . I will probably break even on it and the customer service was okay so Im giving them 3 stars

8 February 2025
Unprompted review
Fox Vintage Wholesale logo

Reply from Fox Vintage Wholesale

Hi Paul,

Thank you for taking the time to leave a review.

I’ll be honest, your feedback has come as a surprise, especially as your initial response to the bale was that it was “fire” and you thanked us for the great stock. Had we known there were any issues, we absolutely would have done our best to make things right. We pride ourselves on resolving problems quickly when they arise, but we can only do that if we're made aware.

While we have full confidence in both our products and our suppliers, ordering an unopened bale does come with an element of unpredictability, simply due to the nature of vintage wholesale and the volume of stock handled daily. That said, we’re always here to support customers when things don’t go as expected.

Regarding the delivery error, we do apologise again. The mix-up between your billing and shipping addresses was on our end, and as soon as it was flagged, we offered to collect the bale and redeliver it to the correct address at no extra cost.

If you felt that the customer service you received was only “okay,” I’m genuinely sorry to hear that. We aim to offer a high standard of support, so if there’s any feedback you can share on how we could have done better, we’d really appreciate it.

I do hope this experience won’t deter you from ordering with us again. We’d love the chance to show you the level of service and product quality we’re known for.

Thanks again,
Ki

Rated 5 out of 5 stars

50 vintage knits

50 vintage knits
There were a few rubbish non vintage, lots of really good cool amazing ones and about 5 super really special ones. As always, you open the box and feel like crying. They are old, and creased you have to be patient and wash, small repairs and iron but it pays off. Worse thing a out this order was too much I want to keep for myself and can't sell. Will be worth a lot to sell after the summer, and they won't be do cheap in winter.

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Wholesaler and Awesome team!

Fantastic Wholesaler and Awesome team!! One of my go to wholesalers. They always deliver the best stock for a great price. The team is always willing to help with any inquiries. Super fast delivery and always well packaged.

Definitely recommend!!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Solid

Really good , bought multiple times always very good. Customer service is top notch as well

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Always Fast, Friendly, and Top Quality

Fox Vintage Wholesale is my go-to supplier for vintage wholesale clothing. The quality is consistently great, and my orders always arrive within 2 to 4 days. Their customer service is super friendly and helpful — they really go the extra mile. I've been ordering from them regularly and have never been disappointed. Highly recommend!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely top class service 💯

Fox always provide me with the best service and quality, I always use them and I've never once had a bad experience with them 🙏 They learn to understand what works well for you and always send messages and details on new stock arriving and I couldn't fault them at all. Stock always arrives in the condition that it is stated in so I can give the best to my customers!

Thanks guys, see you again soon ❤️

5 May 2025
Unprompted review
Rated 1 out of 5 stars

Hey guys don’t buy from them

Hey guys don’t buy from them . The premium branded shirts they said were all torn small parts and all they said was they will give discount in next purchase I got worth item 2000$ aud but I haven’t sold a single one because it got defect right in the front where people can see

1 February 2025
Unprompted review
Fox Vintage Wholesale logo

Reply from Fox Vintage Wholesale

Hi Namgay,

Thank you for your feedback — we’re genuinely sorry to hear that you're feeling this way.

As you’ll recall, when you originally contacted us back in January about a few items with small holes, we responded promptly and offered store credit as a resolution, which you were happy to accept at the time. Due to the nature of working with used and vintage stock, occasional imperfections can occur, and we always do our best to make things right for our customers when they do.

Customer satisfaction is incredibly important to us — it's the foundation of our business. While this order is well outside our usual terms and conditions timeframe, we’re still more than willing to work with you to find a resolution that leaves you happy. We replied to your Instagram message 24 hours ago and are currently waiting to hear back from you.

We kindly ask that you refrain from discouraging others from purchasing with us. We work hard to be a fair and honest wholesaler, and we’re proud to have hundreds of happy, loyal customers who order from us time and again. It’s disappointing to receive such a review several months after a resolution was agreed, especially when we remain open to further discussion.

Please do get back in touch — we’re happy to resolve this in a way that works for both sides.

Thanks,
Ki

Rated 5 out of 5 stars

Thanks to the Great People over at Fox!

I ordered North Face Denali Fleeces and they came in nice condition. Dpd had an issue delivering my parcel and it was sent back to fox. The customer support was very helpful and fixed this issue for me with no drama!
Definitely would recommend to any resellers or aspiring resellers! 5*

23 April 2025
Unprompted review
Rated 1 out of 5 stars

I placed an order with you for 3 bales…

I placed an order with you for 3 bales of items that were categorised as Grade A & B. However, what I received is far from acceptable – the quality is extremely poor and, frankly, the items are in a disgusting condition.

I am extremely disappointed with this order and have already sent an email regarding a return. I will wait for your response, but I expect this to be dealt with as a matter of urgency.

I would like you to arrange for the 3 bales to be collected from me, as the items are not fit for resale or use. Please contact me as soon as possible to confirm the return arrangements and provide details on the refund process.

18 April 2025
Unprompted review
Fox Vintage Wholesale logo

Reply from Fox Vintage Wholesale

Hi James,

Thanks for your review, and we're really sorry the items didn’t meet your expectations. We always aim to send out stock that matches the advertised grade, and it's extremely unusual for items to arrive in the condition you described — so we completely understand your frustration.

We’ve now arranged a free collection of the 3 bales for Friday 25th as requested. Once we receive everything back and have had a chance to check the items, we’ll process your full refund — this usually takes around two working days from when the stock arrives with us.

As a small, family-run business, we genuinely care about getting things right and putting things right when they go wrong. Thanks again for giving us the chance to sort this out for you.

Thanks,
Ki

Rated 1 out of 5 stars

I had very bad experience with them

I had very bad experience with them. Never gonna order from them again. I ordered Branded Mixed Category Bale. Got 84 items, 75 of those were hoodies/sweatshirts and 9 jackets so no t-shirts and jeans/pants + almost 20 items have stains and marks and are unwashable.

7 April 2025
Unprompted review
Fox Vintage Wholesale logo

Reply from Fox Vintage Wholesale

We’re really sorry to hear you weren’t happy with your order — that’s never the experience we want anyone to have with us.

Just to clarify a few things: you ordered a Branded Mixed Category Bale, which can include a variety of items like sweatshirts, hoodies, knitwear, fleeces, jackets, rugby tops, and t-shirts. These bales are packed by our suppliers, so we don’t have control over the exact mix that goes into each one. That said, quality is guaranteed and there is some very decent profit to be made in these bales. If you're after specific items like t-shirts or jeans, we’d always recommend ordering a specific category (e.g. Ralph Lauren Tees, Carhartt T-Shirts), rather than a mixed bale where the contents aren't guaranteed.

In terms of condition, the bale is clearly advertised as a mix of Grade A & B, with some Grade C potentially included. Receiving around 20 lower-grade items in a bale of 84 is actually within the expected range, as a 50/50 A/B split is standard with this type of product. If you're after only Grade A stock, we do offer bales and boxes that are 100% Grade A.

That said, we absolutely want to make this right. We have a no-hassle returns policy, and we’re more than happy to offer you a full refund. If it helps, we can even arrange for the parcel to be collected directly from your address — just drop us an email at info@foxvintagewholesale.co.uk so we can get that sorted.

Also, we couldn’t find an order under your name — could you double-check if the order was definitely placed with us?

Thanks,
Ki

Rated 5 out of 5 stars

Very good experience

Order #20683

Very good experience. I bought some Tommy sweaters and Carhartt shirts—everything was high quality with a great selection of pieces. Delivery was also very fast.
There was a small issue with 4 items that were in poor condition, but I was offered and received a refund very quickly after my request.
I don't have much experience with wholesalers, but I can say that I had a problem with another one at the same time, and the experience was far less pleasant. So I can only recommend Fox Vintage.

9 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly Impressed with the Service!

The customer service at this wholesaler is outstanding. I was helped quickly and professionally by staff who were both friendly and knowledgeable. They made the whole process smooth and pleasant. I also received a £60 refund, which was handled promptly and without any hassle. I highly recommend this wholesaler to anyone looking for reliable service and great support.

3 April 2025
Unprompted review

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