I was disappointed to learn that the product I ordered would be shipped from China as if European countries are not able to produce an adapter at a reasonable price! Otherwise, the online order was q... See more
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Replied to 88% of negative reviews
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All great but the delivery was a little…
All great but the delivery was a little long
J'ai adoré franchement top lhabit de…
J'ai adoré franchement top lhabit de ma fille elle est trop contente
It was quick and professional.
Excellent !
All good!!!
Good very good
May use AI-assist with repliesRead more
Order Canceled, Lied About the Reason, and Relisted at a Higher Price
I am extremely disappointed with my experience. I placed an order last Thursday. This morning, I received an email from Fruugo stating my order was canceled 'at my request.'
This is completely false. I never, requested a cancellation.
To make matters worse, I checked the website, and the exact same product is still available for sale, but now at a significantly higher price.
This practice is unacceptable. Canceling a customer's confirmed order and then lying about the reason, just to relist the item at a higher cost, feels like a bait-and-switch tactic.

Reply from Fruugoschweiz
The item I’ve received was the one I’ve…
The item I’ve received was the one I’ve ordered and it was shipped and delivered in time. I recommend it.,
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