I recently had an issue with my DNS settings that I simply couldn’t solve on my own, no matter what I tried. So, I decided to contact Hostnet support (and I’m so glad I did). I was very lucky t... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
I recently had an issue with my DNS settings that I simply couldn’t solve on my own, no matter what I tried. So, I decided to contact Hostnet support (and I’m so glad I did). I was very lucky t... See more
Company replied
You can own your www .nl and redirect it to other services (like AWS). But to route your root, websitenl without www, Hostnet does NOT provide an alias or aname record. And if you buy the hostname, Ho... See more
The best company to build a website or buy a domein! I had Sebastian helping me,I'm so so happy with them! Best prices and client service! One of the few company's with a phone number for clie... See more
Company replied
ADIL did help me in a very positive way , he is very proffecional ,and really took the time to read my question and even helped me with understanding what i wanted to happen , he is ver proffecional... See more
Company replied
Hostnet (opgericht in 1999 en gevestigd in Amsterdam) biedt oplossingen waarmee elke ondernemer - of je nu net een blog begint of al een professionele onderneming hebt - eenvoudig en betrouwbaar online aanwezig, actief en succesvol kan zijn. Met meer dan 20 jaar ervaring en een continue focus op klantenservice en -ervaring is het bedrijf een toonaangevende online partner tijdens iedere fase van online ondernemen: starten, realiseren, groeien. Openingstijden: Maandag t/m vrijdag: 08.00 – 21.00 uur Weekend- en feestdagen: 10.00 – 18.00 uur
De Ruijterkade 6, 1013 AA, Amsterdam, Netherlands
Replied to 80% of negative reviews
Typically replies within 24 hours
Justin was the best guide. Very happy with his service!!

Reply from Hostnet
Easy to work with, support agents go above and beyond. The UI is easy to use even for beginners. Rate Hostnet highly as one of the best DNS providers.

Reply from Hostnet
I recently had an issue with my DNS settings that I simply couldn’t solve on my own, no matter what I tried. So, I decided to contact Hostnet support (and I’m so glad I did).
I was very lucky to be assisted by Fran, who not only solved the issue quickly but also explained everything in such a clear and kind way that it suddenly seemed easy, even for a beginner like me.
He responded fast, offered practical solutions, and resolved a problem I would have never been able to fix myself.
I’m genuinely impressed by the quality of support I received and would like to give special thanks to Fran. I’ve never had such a positive experience with any support team before. I��ll definitely recommend Hostnet to everyone!

Reply from Hostnet
Hostnet provide high quality services with excellent support for fair pricing. Have used Hostnet on many occasions for different projects and hold their services in high regard.

Reply from Hostnet
The best company to build a website or buy a domein!
I had Sebastian helping me,I'm so so happy with them!
Best prices and client service!
One of the few company's with a phone number for clients!
Empathy, professional team,great experience for me!
I have already used them website builder,I have 3 domeins from them,and they are doing my webshop right now!
I'm super happy and greatful!
Thank you Hostnet and Sebastian 🤗

Reply from Hostnet
Worst company ever. They are always trying to get money from you in every sneaky way possible. All scumbacks over here and I advise you not to do business with them, you will thank me later.

Reply from Hostnet
It is a really bad company. At first they keep the prices very low and deceive you. Then, without your knowledge, you are assigned a website hosting service. You don't understand it and before you know it, many invoices are sent to you as unpaid. They also lock your account and don't open it, they want you to pay. Unfortunately, your domains remain inside. It is definitely a company to stay away from. I recommend that you work with Godaddy. Stay away from this company.

Reply from Hostnet
ADIL did help me in a very positive way , he is very proffecional ,and really took the time to read my question and even helped me with understanding what i wanted to happen , he is ver proffecional and real had tha patiend and undertanding for a person who does not know anything in his branch , thank you again ADIL!
kurt brown

Reply from Hostnet
Terrible customer service, average pricing, but worst is the hidden T&C's that come to life when you least expect it. I am sorry I gave this small business the opportunity to have my back.

Reply from Hostnet
When I discovered my website had dissapeared because of a missed Wordpress update I called the helpdesk, hoping they could help. I had been a loyal customer for 11 years and never faced an issue before. The team was friendly but the conclusion was there was nothing they could do. The new ‘php version’ was now incompatible with my old Wordpress and I was really stuck. I’m not good with IT and really hoped to get some support. But there was no way I could go into the backhand myself as the website was blocked. They expected me to solve it myself with some difficult code language via a guide. I tried, even asked my coder friend, but there was an ‘error’. During all of this, I kept paying for their service (without a even being able to access my website :( ). So I had to cancel my membership, website gone! I now have a bill and and fine on my doormat as they still charged me for months of hosting a website that wasn’t even visible. I am disappointed and really sad my website is gone on top of that. That fine feels super unfair.

Reply from Hostnet
You can own your www .nl and redirect it to other services (like AWS). But to route your root, websitenl without www, Hostnet does NOT provide an alias or aname record. And if you buy the hostname, Hostnet is the owner of your hostname for the duration of at least a year, so you can not switch hoster and keep your url!!! Servicedesk helped me out by pointing me to Cloudflare which does support CNAME flattening but I've preferred out of the box support and not locking the domain names so I'm forced to stay here.
Servicedesk was correct en to the point. Ik kon meteen weer verder.

Reply from Hostnet
They can be reached by phone which is much more than many others who can't.. Great service
Answered the question I had and solved the problem. Very friendly and attentive. Once again I understand why I use Hostnet even though I do not live in the Netherlands. I can always count on their service.
One of the most professional hosters of the Netherlands. If not the only professional, secure and no nonsense. No support or very limited free support but if you do need support you should either find another hobby, job or find yourself an experienced webdesigner and system engineer..
Always recommend them to all of my webproject customers (100+ by now).
Meneer Bleeker was very helpful and professional. Outstanding service - thank you!

Reply from Hostnet
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.