Verified
Going to Koko Shiseido is always fun and informative. Tina was very helpful as usual! She always shares the best products to use for your particular type of skin. Tina also lets you know of new pr... See more
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Based on these reviews
Tina has excellent product knowledge, and the service has always been outstanding. Items are carefully packed and shipped quickly.
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Verified
care about customer needs, respond quickly, and ship fast. great service!
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Tina is truly awesome, very accommodating and welcoming. She’s also honest and wants what’s best for you. She does not force you to buy when u don’t need it yet. Plus she gives us freebies. Love g... See more
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Always an awesome experience shopping here. Ladies are always accommodating and helpful. Wouldn’t shop anywhere else for my Shiseido products.
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I received the order promptly and was very well packaged. Thank you Tina for putting so much care.
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Tina has excellent product knowledge and the service has always been excellent. Items are packed carefully and shipped speedily.
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Tina was very helpful with her expertise. She helped me without being pushy. My visit there was productive and very informative. I will definitely be back.
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I’ve been using Shiseido products for a long time and I really like them. When we came to California for my husband’s job, we saw a Shiseido store and went in to check out a few products. Tina and Kok... See more
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Tina at Kokoshiseido always keeps me Informed of the latest promotions and she has a great record of my needs. She knows exactly when I need to replenish my repertoire.
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Koko Shiseido Beaute has provided excellent service to me. They ship my orders the very next day. I will continue to be their customer for a long time.
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I bought all the items I needed from facial cleanser to foundation. Connie was helpful and very considerate. This is my go to store for Shiseido!
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The owner Tina was so sweet. Her knowledge and experience of the products was fantastic. That is why I keep going back to buy from her. She and Connie are very polite.
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I had a wonderful experience at this cosmetics store! The products are of great quality,i found exactly what i need. Highly recommend!
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I received my full order with very little processing time.
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nice products, no bad effects on my skin whatsoever. Would have been 5 stars if they are a little bit bigger in size
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Very friendly & knowledgeable about their products. Highly recommend. They have the best customer service!
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Love the store.it always has what I am looking for plus the service is great always respectful Thank you!!!!
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Sales staff is always gracious and helpful. They offer great skin suggestions as well.
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Shipping is quick and the products are completely authentic. Buy with confidence at a great price.
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Been a customer for years. Their products are the best and so is their customer service. Glad to have them in my neighborhood.
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Koko Shiseido Team is great!They always provide the best services to the customers.
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The staff is so friendly and helpful. Would always recommend this store to my friends and siblings
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Tina Ko is always helpful and friendly. She takes her time to explain the benefits of new products. Thank you TINA
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Absolutely stunning range of products! The quality is exceptional and I love the elegant packaging. Customer service is top-notch. Highly recommend!
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Tina is always so welcoming and helpful and the products are fabulous!
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they were very quick to deliver! And it was easy to order online. Great service!
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Excellent customer service! Fast and free shipping online order with extra gifts set!
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Quick response, quick deliver Tina is the best!
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Excellent customer service and product! Thank you, Tina!
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Everyone is so nice! Its the only place I buy my face products also for my son and daughter
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Tina and the ladies are wonderful and the products are perfect. Thank you so very much. LAP
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Customer service is great.
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Best staff and products. Everyone so friendly and helpful. Thank you
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Very kind and polite services.
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The service was friendly, helpful, and appreciated.
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Professionalism, kind and always open to explain my concern 👌
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Good service
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Tina is kind and polite, thanks.😃
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Very good customer service
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They are very friendly and advise me very well.
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for help do you,help better for skin
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What people talk about most
Company details
Written by the company
Established in 2003, KoKo Shiseido Beauté is an authorized retailer specializing in Shiseido and Clé de Peau Beauté skincare and makeup products. Renowned for exceptional customer service with 5-star reviews, their friendly and informative expert consultations, and customer-first happy shopping experience guide customers to achieve their desired beauty goals. Registered customers receive 5% cash credit for every purchase, in addition to free samples with every order, making KoKo Shiseido Beauté a trusted and preferred destination for Shiseido brands. It offers both convenient online and in-store shopping, with free shipping within the continental U.S. from its retail store in Torrance, California. First-time customers receive a 15% discount on their first purchase.
Contact info
2396 Crenshaw Boulevard Ste F, 90501, Torrance, United States
- (310) 343-3393
- koko@kokobeaute.com
- kokobeaute.com
4.9
Excellent
234 reviews
The legend of cosmetics with proven quality
I have been using the funds of this company for several months now and I can say with confidence that the quality is really excellent. I ordered through the official website, the delivery was fast, the packaging was neat, and the products arrived undamaged. The first thing I liked was the huge assortment. It's easy to find something to care for your skin, hair, or choose a perfume to suit your taste. The textures of creams and lotions are pleasant, they are absorbed quickly, do not leave a greasy film, and the feeling of freshness and hydration lasts a long time. The perfumes were also impressive: the durability is at the same level, the smells are saturated, correspond to the description on the website. I particularly noted a few scents that have become my daily routine and stick well throughout the day. I also liked that the products are suitable for different skin and hair types - you can choose them individually, without fear of allergies.
27 November 2025
Unprompted review
Verified
The owners provided excellent service…
The owners provided excellent service and are willing to notify you when out of stock products are replenished.
4 December 2025
Reply from KoKo Shiseido Beauté
Thank you so much, Carissa, for your thoughtful review 🙏 We are delighted you enjoyed our service. Our customers truly are like family and friends to us, and we always strive to go above and beyond. We look forward to welcoming you back to our store soon! 🌸☘️🌹
Verified
care about customer needs
care about customer needs, respond quickly, and ship fast. great service!
1 December 2025
Reply from KoKo Shiseido Beauté
Thank you, Regina, for your kind words! 💕 Caring for our customers' needs is always our top priority, and your feedback motivates us to keep delivering great service. We look forward to serving you again soon!☘️🌹🍒
Verified
I received the order promptly and was…
I received the order promptly and was very well packaged. Thank you Tina for putting so much care.
1 December 2025
Reply from KoKo Shiseido Beauté
Thank you, Angeline, for your kind words 🙏 We inspect and pack every order with TLC because we truly value our KoKo customers. Look forward to serving you again! 🌹🍒🌺
Verified
Customer service is great.
1 December 2025
Reply from KoKo Shiseido Beauté
Thank you, Paul, for your feedback 🙏 We are happy to see our customers happy and would like to be your go-to store for Shiseido.🌺
Verified
I received my full order with very…
I received my full order with very little processing time.
26 November 2025
Reply from KoKo Shiseido Beauté
Thank you so much, Alejandra, 🙏 for sharing your experience! We personally inspect, pack, and ship each order straight from our shelf to ensure zero delay during the holidays or any day of the year. Happy Holiday! 🌸
Verified
Shop at this location!
Always an awesome experience shopping here.
Ladies are always accommodating and helpful.
Wouldn’t shop anywhere else for my Shiseido products.
25 November 2025
Reply from KoKo Shiseido Beauté
Thank you, Linda, so much for the love! 💕 We're thrilled to be your go-to store for Shiseido. We look forward to seeing you again soon and continuing to make your shopping experience special! 🌹🍒🌺
Tina has excellent product knowledge
Tina has excellent product knowledge, and the service has always been outstanding. Items are carefully packed and shipped quickly.
10 October 2025
Unprompted review
Reply from KoKo Shiseido Beauté
Thank you so much for your kind words 🙏 We pack and ship every order personally with extra TLC - Our way of showing heartfelt appreciation to our customers who shop with KoKoShiseido 🌸
Verified
Excellent product knowledge and service
Tina has excellent product knowledge and the service has always been excellent. Items are packed carefully and shipped speedily.
30 October 2025
Reply from KoKo Shiseido Beauté
Thank you so much for your kind words! 🙏 My sister Conni and I personally wrap each order with lots of TLC—it means the world to hear that it shows. We’re so grateful for your support! 💕
Verified
Very good customer service
30 October 2025
Reply from KoKo Shiseido Beauté
Thank you for your kind words 🙏 Your satisfaction means a lot to us, and we're always here to help whenever you need us.☘️
Verified
Excellent customer service and product
Excellent customer service and product! Thank you, Tina!
18 October 2025
Reply from KoKo Shiseido Beauté
Thank you so much for your feedback 🙏 I'm so glad that you were happy with my product recommendation. I look forward to seeing you again soon!💖- Tina
Verified
Wonderful Service
Best staff and products. Everyone so friendly and helpful. Thank you
17 October 2025
Reply from KoKo Shiseido Beauté
Thank you for your kind words 🙏 It’s always our pleasure to serve you! We truly appreciate your loyalty and support over the past 20 years. 💖
Verified
Reply from KoKo Shiseido Beauté
Thank you for your kind words ! 🙏 We truly appreciate and take great care for every order💕- Tina
Verified
Everyone is so nice
Everyone is so nice! Its the only place I buy my face products also for my son and daughter
4 October 2025
Reply from KoKo Shiseido Beauté
Thank you, Priscilla, for your kind words.🙏 We really appreciate your trust in us for over 10 years! 🌹🍒☘️
Verified
Experience going to Koko Shiseido!
Going to Koko Shiseido is always fun and informative. Tina was very helpful as usual! She always shares the best products to use for your particular type of skin. Tina also lets you know of new products coming out. I love going to Koko Shiseido! Tina is the best !!
4 October 2025
Reply from KoKo Shiseido Beauté
Thank you so much for your kind words! 🙏 It is and has always been my pleasure to meet and chat with you. I am grateful for you and our friendship, which has been ongoing for over 20 years now! 💖- Tina
Verified
Reply from KoKo Shiseido Beauté
Thank you, Jean, for your kind words 🙏 It is always my pleasure! I really appreciate your shopping at KoKo. Thank you.🌸☘️🌹
Verified
Make up products
I bought all the items I needed from facial cleanser to foundation. Connie was helpful and very considerate. This is my go to store for Shiseido!
29 September 2025
Reply from KoKo Shiseido Beauté
Thank you so much! 🙏 We’re so glad Connie took great care of you — it truly means a lot that you choose us as your go-to Shiseido store! 🌼🌸☘️
5 stars if
nice products, no bad effects on my skin whatsoever. Would have been 5 stars if they are a little bit bigger in size
6 September 2025
Unprompted review
Reply from KoKo Shiseido Beauté
Thank you for your feedback 🙏 I hear you, and I wish the same as we all do. As a retailer, we have no control over the specifications of Shiseido product.
Verified
All is good !
20 September 2025
Reply from KoKo Shiseido Beauté
Thank you, Joanne 🙏 for your kind words! We truly appreciate your loyalty and support since 2009 - We’re grateful to have you as part of the KoKo Shiseido family! 🌹🍒🌺
Verified
for help do you,help better for skin
8 September 2025
Reply from KoKo Shiseido Beauté
Thank you, Isabel 🙏, for your feedback. We're delighted to hear that! It is always our pleasure to chat with you in-store or on the phone.🌺🍹🍊
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