Lilystyler Reviews 1,611

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. People appreciate the user-friendly design of the product, which is considered easy to use. Consumers find that it saves time and delivers salon-quality results, leaving hair smooth and frizz-free. Several consumers have compared the product to more expensive alternatives, noting that it performs well at a fraction of the cost. However, there is a lack of consensus regarding the product's quality and performance. Some people have raised concerns about the delivery service, citing delays. The opinions are divided also on the product and order experience.

Based on these reviews

Rated 4 out of 5 stars
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I have very fine hair which has become frizzy - especially in humid or wet/rainy weather. I was looking for something which would help curl my hair and calm the frizziness when I dried it. The dryer i... See more

Rated 3 out of 5 stars
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Easy to order online and the delivery was relatively speedy but all of the boxes were damaged on arrival. Not the most appealing present to open when the box looks like it has had a very arduous trip... See more

Rated 4 out of 5 stars

I was sceptical about buying the 5 in 1 styler, I got the buy two and get a straightener free offer and was expecting to be scammed. However the hairdryers turned up & are surprisingly good! I haven’t... See more

Rated 3 out of 5 stars

Delay on products arriving ordered storage box for lilistyler, it arrived 1st totally wrecked all squashed and out of shape cant shut lid, emailed but not heard anything back, styler arrived today hop... See more

Rated 5 out of 5 stars
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Wanted a Dyson for a while, I have naturally curly hair so wasnt entirely sure what to expect, but I have to say I was pleasantly surprised at how easy it was to use, tried all of the attachments as I... See more

Rated 2 out of 5 stars

After ordering one for myself and being very happy with it I ordered another 2 as presents. This was in October and neither have been received. I have been struggling nice to get a satisfactory result... See more

Rated 2 out of 5 stars

Very poor delivery service. Paid the next day delivery charge and it was still in China so was never going to work. No phone number to call very slow in replying to e mails and they just offer... See more

Rated 2 out of 5 stars

Took a lot longer to arrive than expected and Lilystyler London is obviously far away from London but when it did finally arrive I can’t comment on if it works well as it’s a present but paid an extr... See more

Rated 4 out of 5 stars
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So I had to wait a while to get it due to high demand but I wasn't in a rush. I'm actually really rubbish at being a girl and doing anything with my hair, so I'm hoping that this will work miracles fo... See more

Rated 3 out of 5 stars

I would have given 5 stars but after ordering a second purchase ( because I was absolutely thrilled with my first order) for my daughter to open Christmas day as I knew delivery would take time. Sadly... See more

Rated 4 out of 5 stars
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I was sceptical about my purchase. When it arrived the internal packaging was dented and looked like it had been previously returned. However, I tried it out and although the quality isn’t like the to... See more

Rated 2 out of 5 stars

Price is obviously good compared to Dyson, however, dryer with attachment is very long & unwieldy- not really suitable for shorter hair although it is marketed as good for short hair. Main Complaint -... See more

Rated 5 out of 5 stars

Bought one of these stylers in July 2025 I’ve ended up purchasing another two for Xmas gifts. They are brilliant and do the job. They are affordable good quality quick shipping and value for money. I... See more

Rated 4 out of 5 stars
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Delivery was a week or so but I already knew that and they did keep me informed. Using it for the first time great hairdryer didnt take any longer then the normal one I use love the brushes to attac... See more

Rated 5 out of 5 stars
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Lilystyler produces curls exactly as advertised, it is simple to use, light to hold & much easier to style hair into curls than using a separate hairdryer & styling brush. I have only had it a few... See more

Rated 5 out of 5 stars
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Easy to order, and although it took a little longer than expected to get to me, I was kept up to date every day. Have not used yet as saving it as my gift from Santa, but very much suspect I will jus... See more

Rated 2 out of 5 stars

Unfortunately my styler wasn't delivered (. Marked as delivered but nowhere to be found) I have emailed multiple times and had no reply after almost 2 weeks! No phone number to be found so frustrating... See more

Rated 3 out of 5 stars

I read the reviews and spoke to some friends before purchasing this styler, after wanting a Dyson airwrap for some time I decided to purchase this to get the hang of it before plunging for the Dyso... See more

Rated 4 out of 5 stars
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The styler itself is amazing. My sister thought I'd been to a salon for my hair doing! The air wrap attachments gave Glamorous Hollywood curls! The only issue was that when the box arrived it was brok... See more

Rated 4 out of 5 stars
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As others mention it takes a while to arrive, after ordering expect to wait at least 10days. Have only tried the drying and curling attachments so far. Drying one worked well and dried hair really fa... See more

Rated 5 out of 5 stars
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Relatively fast shipping considering of came from outside the UK. Used the straightening brush to dry my daughter's very thick hair and it left it looking shiny and smooth. Looking forward to trying i... See more

Rated 2 out of 5 stars

Am disappointed… still haven’t received our order! Which was placed 28.11.25 Just been told we have to wait another 7 days Unacceptable to take payment if you can’t fulfil the order

Rated 2 out of 5 stars

Ordered off here 4 days ago says my orders been fulfilled gave me a tracking number but won’t even let me track it definitely a scam

Rated 4 out of 5 stars
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The air drier looks good but the packaging is a bit cheap looking. Delivery took 2 weeks despite paying for postage and it arrived with the box a little battered.

Rated 5 out of 5 stars
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Best ever buy does everything you want and at a reasonable price great quality easy to use and compact for storage would recommend it to anyone

Rated 4 out of 5 stars
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As most people have stated, this isn’t from the UK. You pay extra for next day delivery, but have to wait at least 7 working days before it arrives. Brought as a present so waiting to see the perform... See more

Rated 2 out of 5 stars

I paid for next day dispatch and my package wasn’t dispatched the next day. I also got charged for. VIP membership. My parcel took over 2 weeks to arrive from abroad. I sent an email asking for... See more

Rated 5 out of 5 stars
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Absolutely luv this new hair tool, my hair is a bob, it gives great volume with round brush attachment, then I go over it with air wrap tools . Ordered the leather box which is a must x

Rated 4 out of 5 stars
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Good product. Arrived in good time. Product functions as described. Selection of attachments cover all needs and it works with my slightly shorter hair.

Rated 4 out of 5 stars

Still yet to try the product, delivery took a bit longer, but I have been kept informed throughout the process

Rated 2 out of 5 stars

I ordered the 5 in 1 styler on 28 November with express next day delivery at £6. Still waiting for the delivery. No update nothing. Sure it's a scam

Rated 5 out of 5 stars
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Bought two, one for me and one for my niece. Both work well and also received the hair straighteners. Good quality brush ends excited to get styling.

Rated 5 out of 5 stars
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Arrived a week after I ordered it, hair dryer works great and so does the curling wand I still need to practice on doing my curls but I think it’s great. Nice and light weight.

Rated 5 out of 5 stars
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Brilliant product the only thing was took a while to come but expected with xmas period misses loves ot

Rated 5 out of 5 stars
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Amazing 5in1 styler, easy to use, lightweight and so quick at drying my hair. Definitely value for money, I love mine!

Rated 5 out of 5 stars

The 6in1 hairstyler is perfect fory hair, every piece ls easy to use. Th instructions for use are really easy to follow.

Rated 5 out of 5 stars
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I love my lily styler and the fact it has multiple different heads making it so easy convenient !!

Rated 5 out of 5 stars
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Service is brilliant and very quick with delivery would recommend them to all my friends and family

Rated 5 out of 5 stars
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I have shoulder length hair and spend a good 45 mins drying it in to a style or drying and curling! Tried this product and had a bouncy blow dry in 20 mins, and dry and curled hair in the same time wi... See more

Rated 5 out of 5 stars

I doubted it at first, but it dries and styles beautifully for a fraction of the Dyson’s cost.

Rated 4 out of 5 stars
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Would have give 5 stars. But delay in receiving my parcel. It was bought for my wife as an Xmas present, I'm sure she will be really pleased with it.

Rated 5 out of 5 stars

It works really well, though the attachments could be easier to swap. Still, it delivers great results without overheating.

Rated 5 out of 5 stars

This styler is brilliant! As someone with a disability, it’s lightweight, easy to handle, and prevents aches, such a relief.

Rated 5 out of 5 stars

I received updates throughout shipping and it arrived quickly. Works perfectly at a great price, very happy!

Rated 5 out of 5 stars

Absolutely thrilled with this Airwrap! It takes a bit of practice, but customer support was great. After a few weeks, it’s even better, highly recommend!

Rated 5 out of 5 stars

I was skeptical, but it dries fast and gives my hair bounce and shine. Salon-quality results without weighing it down.

Rated 5 out of 5 stars

Perfect for busy mornings! I can dry and style in one go, saving so much time while keeping my hair fabulous.

What people talk about most

Product

Reviewers' opinions on the product are highly mixed. Some consumers praised the product's effectiveness,... See more

Quality

Reviewers' opinions on the product's quality are highly varied. Many consumers found it to be cheap, flimsy,... See more

Delivery service

Reviewers had mixed experiences with delivery services. While some reported quick and efficient delivery,... See more

User experience

Reviewers frequently describe the product as easy to use, lightweight, and effective for styling hair, with... See more

Order

Reviewers' experiences with orders are highly mixed. Many consumers reported significant delays, with some... See more

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Company details

Written by the company

The Hairstyling tools everyone is talking about. 💇‍♀️✨ Affordable luxury for healthy and voluminous hair.


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Be careful ordering off this site!

Be careful ordering off this site, I bought a styler and it was meant to be next day delivery as an xmas present. The tracking provided says it has been delivered but it is nowhere to be seen. There is nothing on the ring doorbell for the time it was meant to be delivered as well. Tried emailing many times and no reply. Avoid

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered goods on 13nov for my…

Ordered goods on 13nov for my granddaughter for Xmas 5in1 pro never got the goods after quite a few emails it was we will get back to you soon never offered a refund and as of 15dec they have totally ignored my emails I think it’s a scammer do not trust this company

15 December 2025
Unprompted review
Rated 1 out of 5 stars

THEY ARE NOT A LONDON BASED FIRM

I won’t go into too much detail other than to add my experience of this company has been exactly the same as many 1 star reviews. The fact I threatened the company by going to Trading Standards etc for their misleading London address on their website when in fact they are based in China, has resulted in them removing the London address I have now noticed, However I had kept screenshots of the London address, to use as evidence against them. Sadly I won’t get my money back, total rip off!

20 November 2025
Unprompted review
Rated 1 out of 5 stars

*Beware* I ordered items online after…

*Beware* I ordered items online after seeing an advert and intended them as gifts. They took a long time to be delivered and when they arrived, the outer packaging was badly damaged, making them unsuitable for gifting.

I contacted the company immediately to request a refund. I was only offered a 10% partial refund or store credit. I was told that to get a full refund, I would need to return the items at my own expense to an overseas address in China. Return shipping (signed for) would have been costly, so I chose not to proceed.

I contacted my credit card company for a chargeback, but they advised I would still need to return the items and even then a refund was not guaranteed. Given the risk the company could claim the goods had been used (they have not), I decided to save myself the stress, although it is very frustrating.

Prospective customers should be aware that returns appear to require overseas shipping to China at your expense and refunds may be limited to store credit.

1 December 2025
Unprompted review
Rated 5 out of 5 stars
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I love it

I like it. Looks lovely and I can actually make my hair look nice without too much hassle. Tried so many before and very happy with the results.

15 December 2025
Unprompted review
Rated 5 out of 5 stars
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Arrived on time

Arrived on time, packaging was sligtly damaged but that is ok! Everything in working order and all components included as described. Is a gift for my daughter for christmas so I hope she loves it! Thank you Lilystyler xx

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Never received parcel. Company blamed me for not providing the courier service they chose saying there was inadequate delivery details.
The address given is the exact same details I have given for many postal deliveries.
They offered me a 10% refund on my £70 purchase or i could pay an additional £19.95 for their choice of inept courier service to redeliver the parcels that they could not understand in the first place.
Absolute joke of a company who basically buy these hairstylers off temu, re-brand them and send them on.
My advice would be to simply buy them cheaper through temu and you will have a better chance of receiving your goods.! If I could give minus stars I would.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this scam company

I purchased a styler as a gift, I paid extra for nice wrapping. I also ordered a fancy hairspray as a treat. When the parcel arrived it was damaged so I had to undo the wrapping to check it. The box containing the styler was damaged and had clearly been opened before, there is no way it can be given as a gift as it looked second hand. I never received the hairspray. I contacted the company as I was upset, in total I’d spent over £50 and its money I can’t afford to lose. After numerous emails and photos sent they said for me to pay to send it back to china where they will check it and I may get a refund. Their customer service is a disgrace. My options, keep a styler I can’t gift as it’s not in good enough condition or pay to send it back to china £10+, and they may decide not to refund me. I never received the hairspray and they haven’t addressed that either. Avoid this company at all costs, they take your money then do nothing to help when there’s a problem

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam company - avoid!

Terrible service. Took my money, weeks later I still don’t have the product. Only contacted me when I involved my bank and still didn’t resolve the problem. Please avoid at all costs. A scam company.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

Awful product

Awful product. The curl nozzles wouldn’t come off. It’s extraordinarily loud so woke the whole household when I tried to dry my hair in the morning.

I couldn’t actually get the nozzle that is supposed to curl the hair off.
I contacted customer service to advise them of this and I was asked to send a video which I did.
Apparently of you buy this styler in the sale, you don’t have the ability to return it.

They did eventually agree as I reminded them it’s a faulty product and was then told I had to return at my expense to CHINA!!!

My husband finally managed to get the nozzle off but now they won’t stay on. Piece of cheap rubbish don’t waste your money

11 November 2025
Unprompted review
Rated 5 out of 5 stars
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Happy with purchase

Bought two, one for me and one for my niece. Both work well and also received the hair straighteners. Good quality brush ends excited to get styling.

14 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY - scam
Bought a Lily styler via the SHOP app but I did not receive it.
Tried emailing the company and calling the company and had no reply.
Do not trust this company.

15 December 2025
Unprompted review
Rated 5 out of 5 stars
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Wanted a Dyson for a while

Wanted a Dyson for a while, I have naturally curly hair so wasnt entirely sure what to expect, but I have to say I was pleasantly surprised at how easy it was to use, tried all of the attachments as I was just having a practice but I was amazed how well it curled! Delivery could have been a little quicker, bit overall I can't fault it!

13 December 2025
Unprompted review
Rated 1 out of 5 stars

I bought a lilystyler & it overheated.

I bought a lilystyler and loved it, 4 months after buying it overheated and stopped working. The company refused a refund or replacement, their aftercare service is awful even tho their page offers a 3 year warranty!! Buyer beware.

28 November 2025
Unprompted review

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