MRW España Reviews 6,466

I advise do not order anything from TEMU during November/December. We have had a few deliveries from this company throughout the year but the last 2 with this company have not been delivered. They say... See more

What can I say well…driver lies then drops off my parcel 20mins away to a collection point useless idiot reported to Temu they need to change couriers zero rating

Giving one star only because zero isn’t an option. Every time, they claim the address is wrong and force you to pick up the package yourself. Incredibly unreliable.

Yet another "cannot find the address" by mrw, even after pinging my location, the so-called driver went flying past the hamlet where I live without even slowing down. Called customer service a few tim... See more

After messaging me on Friday to confirm delivery of my TEMU package would be on Monday 30th June , I eagerly waited in all day , no delivery no explanation , so I drive down to office in San Javier Tu... See more

there are useless delivery companies and then there is MRW Tracking number given, I tried to use the tracking option on their webpage, my item does not exist. I then look at reviews on Trust Pilot an... See more

If zero stars was an option... My worst experience with a logistics company so far. Not only is there little to no information as to the progress of a delivery but it is also impossible to speak to a... See more

Service is absolutely appalling. And this is not my first time with mrw, would definitely request people I am ordering from not to use them. I waited in all day (4th Feb) no delivery. Then receive m... See more

As with other poor souls who have fallen foul of this company, if I'd had the option of 'zero stars' I'd have gone for that. We actually waited in for them all day yesterday, front gates wide open and... See more

8 days in transit for a 100km journey. 10 days for200km journey. Response was "The shipment has not yet arrived, it is delayed en route. When it arrives at your agency, it will be put in distributio... See more

they were asked by Temu to deliver my package they have previously delivered to me ok this time they decided to deliver to their drop of point ( 3-5 klm away ) lied in a msg when i contacted th... See more

Waited for my delivery for days, then got a message mrw had left my package at a pickup point, I need delivery as I am housebound, contacted Temu, no luck!still waiting for my parcel a week later. Iro... See more

Exactly what everyone else says. Can’t give zero stars. Disgusting. I live in Torrevieja yet their post code delivery for me was Galicia. No response to anything. Complaining to Temu got me 20%... See more

I agree with all the other posters that MRW is a disaster as a delivery company. Our Temu order sat in their warehouse that long Temu gave us firstly a €5 refund, a 20% voucher off our next order and... See more

Which company hires this business? They claim to have attempted a delivery while I was at home, which is completely false. It takes me 10 minutes to go down and reach the nearest office, and th... See more

The item I bought in Spain was not delivered, the tracking didn't work, they said I wasn't in but I was and now between them and the company Tradeinn where I bought it, are total scams in my view. The... See more

Yet again the shy service or mrw. Whilst I’m in my house they tell me they couldn’t deliver a packet. Last time I had a bludy treasure hunt trying to find their office which turned out to be a lite sw... See more

Unfortunately I was getting something delivered in Spain and the florist decided to take this company to deliver the bouquet. It took four days from Barcelona to Malaga, a very long journey for flower... See more

I called their customer service number to track a package and they tell me (based on my zip code) to call a number beginning with “8” which doesn’t work. I called back and they told me to call from a... See more

I've been waiting for two packages for days and there's no information on when they will be delivered or why there's been any delay. Calling them is a nightmare and even if you get through the bot,... See more

Worst company I have ever had to use for a delivery of a package. They had the package for 7 days and change the delivery day on 3 occasions and not once did they arrive to make the delivery. You ca... See more

It’s 0 stars. Their customer service does not exist. I can see the package driving around the south of Spain, but it will never arrive because I am not there, and there is no way to tell them.... See more

I gave the minimum one star, but that is far too generous. On Thursday last week, I got an SMS to say the delivery will be on Friday. On Friday, I got an email to say the delivery will be on M... See more

Idiots and Liars.Never deliver to the postal address they just dump your parcel at a pick up point.Why bother giving a delivery address?

I have seen some terrible courier companies but MRW are the worst. The email address they gave me to enquire about my package does not work. The telephone number they gave me has an answering machine... See more

Zero would be a more accurate rating. It seems I'm just another victim of MRW Denia's delivery service. We live in Javea, Spain. I would never choose the however they were used by Amazon to deliver my... See more

MrW have to be the worst delivery service in Spain. They've started to deliver Temu products but hold on to them for up to eight days, in the hope you'll relent and collect your products from their... See more

They (MRW) LIE about the address not being complete, and therefor they could not deliver! I use GLS, Correos Express, CTT, and others. with always the same address, and they can ALL find me perfe... See more

Once again Spain's worst delivery company excel themselves. They claim to have delivered a signed for parcel to a business that was open and left it on a chair without obtaining a signature.

They're lying, saying the courier came by to deliver and didn't find anyone. I was at home both times the courier left a notification saying he'd come by, and no one rang the doorbell. Customer servic... See more

1 star only because you can’t give it less. I payed extra for priority shipping. After the package was already in transit, they changed the status to “incomplete shipping address”. I copy/pasted my sa... See more

Avoid at all costs MRW!!! I ordered a beauty cream as a christmas gift, it arrived 2 weeks late, the courier MRW delivered the merchandise and right away opened the pack and the jar was empty!!!... See more

You should avoid MRW at all cost. This is not a serious delivery company and one that cannot be relied upon. Made a purchase for some shoes on Trekinn for a trip that were supposed to be delivered by... See more

Nightmare. Said they tried to deliver at 7:15pm but no one called. Said pick up at local office. Drove 25 mins to nearest office. Told it was at another office. Next day drove 45 mins, to be tol... See more

A company made of clowns and amateurs. For them 24 h delivery means in fact, whenever they feel like...Absolutely LAZY!

I bought a product on Trekkinn on the 21st of February, expecting to receive the product on the 25th of February (as mentioned by the store). I need the product for a trip that i was making on t... See more

Any company using MRW to "Deliver" clients packages should be ashamed on themselves. This company are paid to deliver yet somehow think that part of the job is optional. Amazon deliver to my house e... See more

I remember the days when glaciers moved this slowly. You want a tracking app to do 2 things; tell you where your package is and when it will be delivered. A tracking app that does neither is as usefu... See more

Twice I have paid for 24 HR delivery and both times they have failed. What's the point in offering this service if they can't deliver.

This company is an absolute sham,whenever they are used results in delivery problems,they lie through there teeth,and do not fulfill there contractual obligations.Avoid at all cost.

The tracking doesn't work. They don't know how to track it themselves. Luckily I live down the street (1 minute walk maybe) from their office in my town so I could be lied to olin person rather than o... See more

Garbage! Address is clear as day and they ignore & claim the package could not be delivered.

They are fraud, they put package to collection point but in different city.

Tuve que cancelar mi envío porque faltaba parte de lo que enviaba y llamé a atención al cliente, donde me informaron que debía cancelarlo en la tienda donde lo pedí. Les dije que lo había pedido onl... See more

Absolutely terrible company. Customer service very bad and drivers useless. They claim to have come to my house three times. First time showed up as an exception, 2nd time address in correct (which it... See more

If only I could give 0 stars. They apparently tried to deliver outside the given delivery dates. They then did not try to deliver for the next week while I was at home. What is wrong with these peop... See more

100% BAD. Avoid. Totally useless company. Ive spent an HOUR calling and calling, no answer, always busy. thats ALL their phone numbers. One automated answer couldnt find my parcel. the useless company... See more

Absolute rubbish!! They dont even make any delivery attempts or make any phone calls. They just take the order directly to their warehouse for you to collect! What a joke of a company!

I never received my package, but MRW marked it as “delivered” to an address that had already been canceled. They claimed it was signed for, but the signature shown is not mine. I have proof that the s... See more