Superdrug Online Doctor Reviews 32,270

All good except for the deliveries, which I would like to have more control over. I can never predict when they are coming and often they arrive when I am not available to sign for them, causing grea... See more

Really easy to apply online and give information required. Approved quickly and at the local superdrug pharmacy within 3 days. Unfortunately the pharmacist only provided the sharps bin and needles and... See more

It’s been easy and effective to order from Superdrug. The online doctor has made regular contact. I feel supported without too close a control. I used both the home delivery (excellent!) and the col... See more

Waiting in long queues, is NOT part of the Superdrug Online Doctor experience. You get to speak to a member of staff, within minutes, which is really quite unusual these days. And my experience, h... See more

I was disappointed when my Wegovy supply suddenly stopped and that was back in August 2023. Superdrug didn't offer any support nor advice & simply shrugged and there their hands up ( metaphorically s... See more

Quick, reliable service as always…highly recommended. Wished you covered more ailments as getting in to see a GP is near enough impossible these days.

Very easy to navigate and find the information and products you need. The checkout process is very slick, with a few easy delivery options. I have used collect in store, which was easy. I have also u... See more

Very unimpressed by how long it's taken to get a response to my enquiries. I had a very unpleasantcreaction when I moved to 5mg of Mounjaro & was desperate to get reassurance & indeed go back to the l... See more

Responses never seem to be personal but more of a cut and paste response. Often not really answering my specific question leaving me to decipher from a long drawn out piece of text

I have been using Superdrug for my weight loss journey since October. I have never had any problems, the doctors contact me regularly to see if I have any problems at all. I am doing really well, I fe... See more

Have just started on my journey and was a little apprehensive. Felt reassured with the contact and service from the online assessment and the doctors. Have had emails asking if all ok which is good.... See more

Process of my repeat order was slow and now the delivery has not arrived although it is with the royal mail but it seems nobody is interested in chasing up where my prescription is. Ordered tablets on... See more

I was 5 stone overweight. Since January 2025 I have lost 4 stone. I am on track to lose another stone by January 26. I feel so supported by the Superdrug doctors. Thank you

I dislike having to go through all the questions to reorder why can't just log in order and go .Fed up putting my doctors address post code when you have all my information except weight loss info

An informative website. Thorough on line check regarding suitability. Once a client, regular support is offered through a private portal. Easy to use. Delivery service has been good. Would recommend.... See more

I contacted customer service as I had gone to pick up my prescription the day after I had been told it was ready. The pharmacy had no prescription for me and even when I told them I had been informe... See more

I chose Superdrug as it is a registered High Street brand which is familiar to me and one I trusted to give good quality and service. I am pleased with the follow-up advice and support, and. also the... See more

It's easy to reorder and collect my prescription and I'm kept upto date all the way through the process which is great. I would recommend a friend or family to receive their prescriptions from superd... See more

Easy to use, professional and knowledgeable. Great website and you feel like you’re getting the personal touch from the doctors even though it’s done online. Would recommend.

Great service . Very prompt and professional with great communication throughout. My call today with Curtis was particularly helpful and he went above and beyond to find out an update for me today. Hi... See more

I looked online with many providers but you offered a collection service and that's what I needed to do my shift patten. The process was easy and step by step no issues there at all. Did the consultat... See more

So far I am very pleased with the service provided by Superdrug. Before starting on my medication they ensured the right checks weee carried out to make sure the medication wasn’t interfering with my... See more

Ordering is quick and easy. Kept up-to-date on order processing and delivery. Regular emails received from doctors to check in and offer support. Respond in a timely manner to messages. I feel support... See more

My experience has been great, except for two or three times I've not been well with stomach pain and Diarrhea.

Abhijeet Roy Had so much patience with me , he was very kind as I’m hopeless on the computer.. a lovely happy laughing gentleman who not only helped me but put me at ease

Using the Doctor is relatively easy, not too intrusive The only gripe will be the costs of the medication which seems to multiply each passing month

Brilliant service! Instead of waiting for a telephone appointment with my GP for 3 weeks, I can get the medication I need almost next day! Love it!

Made sure of my needs and helped me change over to another product after the ridiculous rise in the price of monjaro!!!

Great service, lovely Dr, but unfortunately I don’t think I can afford any more because of price hike!

Just to have emails with support, I must admit the feeling of hunger has really gone

Great service just wish the price wasn’t so high as can’t afford to change my dose because it’s nearly £300

I like the regular email check ups in regards the prescription. The speed of processing and delivery. Excellent service.

Its is early days regarding the treatment but the initial process was very straightforward & since starting on this road I have had numerous emails offering support.

Very easy and efficient but still feel that the Online Doctor is considering all factors.

Friendly staff. Medications prepared in a timely fashion for my needs.

I have used this several times to get antiviral medication to treat and prevent cold sores. Very efficient. The medication arrives reliably and within a week.

Blessing was amazing and helped me sort out my order! Thankyou.

Quick and easy to sort. No messing around and a Doctor there if needing any advise

So far I’ve had a great experience from ordering to collection in store.

Very easy to order online. Was ready very quickly. Picked up in store. Perfect service

Very helpful and straightforward, all questions answered fully .

Understanding, helpful, knowledgeable, expedition is also speedy and delivery timely. Best service you can encounter from an online provider

Very helpful and thorough online doctors, fast delivery, good follow up

Curtis was amazing professional helpful efficient kind warm, gentle and funny, he sorted my problem and helped in every way he could a real credit to your company. My sincere thanks Curtis.

Had a lovely girl on the phone to me she was patient and very helpful. She got all the information I needed and more!

Great service and support with my weight loss medication. Any queries are responded too quickly and I felt fully supported throughout this process.

The order is straight forward from start to finish amd delivery was super fast and delivery information was spot on. There is emails asking if I need to speak woth anyone about my weight loss jou... See more