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parfumdreams Reviews 2,149

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TrustScore 4 out of 5

4.0

Beauty & Well-being
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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the fast delivery service and competitive prices. Consumers are also pleased with the wide selection of products available and the overall service provided. Many people mention receiving their orders quickly and in perfect condition. Furthermore, some reviewers highlight the inclusion of free samples and coupons as a nice bonus. People report positive experiences with the company's customer service, noting that they are quick to respond and helpful. The quality of the products is also praised, with many customers expressing satisfaction with their purchases. However, some reviewers have reported issues with delivery times and packaging. Despite this, the general sentiment is overwhelmingly positive, with many consumers stating that they would order from the company again.

Based on these reviews

Rated 4 out of 5 stars
Invited

Delivery was fast and with the price of the perfume, I am more satisfied. I would have given 5 stars if the packaging was neat. It was not and seems somebody opened it and just taped it. The area wher... See more

Rated 4 out of 5 stars
Verified

Order and delivery without problems. Delivery in time. Only question mark: why do you use such huge boxes to ship small items (#the environment)?

Rated 5 out of 5 stars
Invited

Cartier perfume arrived less than 24hrs after I ordered it! Amazing! 2nd time I use the parfumdreams service. After finding the same perfume in an airport shop and it did not have the same smell at... See more

Rated 2 out of 5 stars

I have bought a fragrance from them, stronger with you absolutely, but it has way worse performance then the original. I bought mine about a month ago. I was trying to give this company the benefit of... See more

Company replied

Rated 5 out of 5 stars
Invited

I live in Belgium and always order from this site,always next day delivery !!! Normally I buy my parfum from ici Paris. But this site is much cheaper and de smell it’s the same. Love it

Rated 5 out of 5 stars
Invited

Good site to order parfums! In 2 days I received my parcel!:) recommended ! Also got a sale 20% for a subscription for newsletter!

Rated 5 out of 5 stars
Invited

Very quick and reliable service! Wide range of selection of products which are reasonably priced.

Rated 5 out of 5 stars
Invited

Clear site. Good prices. Quick and neat delivery. Was my first experience with parfumdreams, will definetely come back

Rated 5 out of 5 stars
Invited

I like the vast product lines and brands. The ordering was easy and the delivery fast. I'm happy with my products and the process.

Rated 5 out of 5 stars
Invited

Ordered on Wednesday and parfum was already waiting for me in the collection point on Friday. Very smooth transaction.

Rated 5 out of 5 stars
Invited

I ordered for the first time and it was delivered quickly. I’m very happy with the service and will definitely order again. Thanks!

Rated 2 out of 5 stars
Invited

They said 2-3 days delevery i been waiting 6 days and got nothing still

Company replied

Rated 5 out of 5 stars
Verified

I would prefer the communication in English or French on the Belgian website. In Europe there are many expats not speaking the national language so it's always a good idea to have the EN translation o... See more

Rated 5 out of 5 stars
Verified

I'm happy.Not first time buy something and I think in future buy more and more.I like all time put several testers you can try and if like can buy.Qualite perfect.Prices Normal not so much expensive.... See more

Rated 5 out of 5 stars
Verified

- The ordered products were among the cheapest on the market although they needed to be shipped abroad. So a very nice price-quality ratio - It took almost a week before the package got here, but a... See more

Rated 5 out of 5 stars
Verified

I am really happy with my purchase. I was quite anxious not to receive what I ordered because of some bad reviews I had read online. But, as far as I am concerned, I have no reason to complain. Great... See more

Rated 5 out of 5 stars

All items were sent from Germany, so I had to wait 5 days for delivery, but I really didn't mind. Low prices are the biggest advantage of this website. Same product in Belgium costs 7 euros more and i... See more

Rated 5 out of 5 stars
Verified

I ordered two times on this site already and felt happy with my purchase both times. The delivery is fast and the products are sold at a good price. Definitely worth 5 stars! :)

Rated 5 out of 5 stars
Invited

Covid or not: competitive pricing, timely delivery, that's all one could ask for! I'm fan (and am happy to advise ParfumDreams to others)

Rated 5 out of 5 stars
Verified

Everything was great, maybe it took a bit longer, but that is also normal because it had to come from Germany to Belgium.

Rated 5 out of 5 stars
Verified

Came quickly, responded quickly when I decided I wanted a gift wrap, all-in-all very trustworthy

Rated 5 out of 5 stars
Verified

Very fast delivery. Product very well packaged . I am satisfied. I recommend the shop.

Rated 5 out of 5 stars
Verified

Absolutely satisfied. Fast delivery, and I received exactly what I ordered Thank you

Rated 5 out of 5 stars
Verified

Produit conforme et impecable, delai raisonable, helpdesk disponible. A eecommander.

Rated 5 out of 5 stars

A very good customers service and immediately the help you need with a problem..... So VERY RELIABLE! Always nice samples and ofcours very good real products!

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Company details

  1. Beauty & Well-being

Written by the company

Bij parfumdreams vindt u een groot assortiment parfums en cosmeticaproducten tegen aantrekkelijk spotprijzen. Gratis verzending vanaf € 30. Gratis hotline: 0800 - 31 922 Ma-Vr: 8.00 – 20.00 uur Za: 9.00 – 12.00 uur € 0 via het Belgisch mobiele en vaste net

Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
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1-star

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 3 out of 5 stars
Invited

I didnt receive my package until now

I didnt receive my package until now

4 October 2025
parfumdreams logo

Reply from parfumdreams

We are very sorry that you still have not received your order.
We understand how frustrating and disappointing this is for you.
Please contact our customer service team with your order number so that we can quickly check the status of your order and provide you with the best possible assistance.
Kind regards Parfumdreams

Rated 2 out of 5 stars

They sell fakes

I have bought a fragrance from them, stronger with you absolutely, but it has way worse performance then the original. I bought mine about a month ago. I was trying to give this company the benefit of the doubt, because maybe i had to let it macerate. So eventually i went to 3 local stores to smell the tester and it turns out that the one i got, was way more weak etc

3 October 2025
Unprompted review
parfumdreams logo

Reply from parfumdreams

We are very sorry to hear that you are dissatisfied with your perfume. However, we can assure you that we only purchase original products directly from the manufacturers or authorized distributors.
Please contact our customer service center with your order number and some photos of the item so that we can investigate the matter and assist you as quickly as possible.
Thank you for your understanding and cooperation.
Kind regards Parfumdreams

Rated 5 out of 5 stars
Invited

Cartier perfume arrived less than 24hrs…

Cartier perfume arrived less than 24hrs after I ordered it! Amazing! 2nd time I use the parfumdreams service. After finding the same perfume in an airport shop and it did not have the same smell at all, I was relieved I could buy it online again and trust it would be the right perfume! 🙏

20 September 2025
Rated 1 out of 5 stars
Invited

Damaged product

The perfume was broken when it arrived so there was no product left in the bottle. It had spilled all over the box in which it arrived. The box was too big for the perfume so it could move a lot in the box which is I think the reason why the perfume broke in the first place. I reached out but I didn’t get any response yet.

7 August 2025
parfumdreams logo

Reply from parfumdreams

Thank you for your message.
We are very sorry to hear that your perfume was broken during delivery and that you did not receive the product. Please accept our apologies for the inconvenience.

In order to resolve the issue quickly, we kindly ask you to send us photos of the damaged item and the box (inside and outside). We will examine the damage immediately and offer you a suitable solution as soon as possible.

Thank you for your cooperation and understanding.

Kind regards,
Your Parfumdreams Team

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