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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They consistently praise the company's customer service, describing it as above par, with representatives resolving issues quickly and efficiently. People appreciate the support team's knowledge, patience, and clarity, highlighting their willingness to go the extra mile to assist with any problem. Customers feel like they have a true partner in their business, with support staff often providing advice beyond just hosting-related issues. Consumers also appreciate the seamless and straightforward website management, particularly the ease of use of the WordPress installs dashboard. Many reviewers highlight the reliability and consistency of the services, customer service, and uptime. The company's hosting is described as lightning-fast, with free staging and SSLs, making it a preferred choice for web developers and agencies.

Based on these reviews

Rated 4 out of 5 stars
Verified

Generally a pretty good web host. Makes Wordpress fairly easy to use. Only gripe is that their description of the backstage and sandbox sites say they can synchronize with the live site with a push of... See more

Company replied

Rated 4 out of 5 stars
Verified

Good speed, and fast support. Unfortunately large restrictions in regards to configurating the hosting enviroment, and support was equite evasive on the topic. Could have saved us both a weeks time! C... See more

Company replied

Rated 5 out of 5 stars
Verified

I transferred my website to Pressable even though I didn’t qualify for one of their transfer specials — and they still honored it. That gesture alone impressed me, but what truly set them apart was... See more

Company replied

Rated 5 out of 5 stars
Verified

Amazing host!! Customer service is phenomenal! They responded right away when I was having a problem. Walked me thru each step and then followed up the next day to make sure everything was still okay.... See more

Company replied

Rated 5 out of 5 stars

Irvin was very patient, helpful, understanding and really made the switch from my previous web host to this site very easy. He was knowledgeable and took the time to figure out what was needed. His e... See more

Company replied

Rated 5 out of 5 stars
Verified

Fantastic support! I migrated a site from another host to Pressable which went very smoothly with unparalleled service. When I hit a snag caused by my own lack of tech know-how, they were on it immedi... See more

Company replied

Rated 5 out of 5 stars
Verified

Great support and great tools. I would recommend however that you consolidate dashboards. As an Agency partner I have 3: Pressable, Jetpack and my Agency board. These should be one dashboard where I... See more

Company replied

Rated 5 out of 5 stars

As an agency owner, finding the right hosting provider is key, and Pressable has been fantastic. Their platform is modern, reliable, and packed with everything I need, like backups and collaborator ac... See more

Company replied

Rated 5 out of 5 stars
Verified

Pressable has been a God send for our business. As a web developer we needed a hosting partner we could trust. A lot of the big name hosting companies don't offer the level of customer support and t... See more

Rated 5 out of 5 stars
Verified

Outstanding WordPress Hosting Experience! I recently migrated five WordPress websites over to Pressable, and I couldn’t be more impressed. The entire process was incredibly smooth—thanks to the... See more

Company replied

Rated 4 out of 5 stars

Awesome Technical Assistance Frankly, I am a layman when it comes to websites. They help me with issues on my site that aren't really their problem and it is invaluable. I have only had two iss... See more

Rated 5 out of 5 stars
Verified

Pressable has probably the best hosting service support! They are quick and responsive, and their answers always come with actual solutions. We are migrating 10 of our clients website, no doubt the... See more

Company replied

Rated 5 out of 5 stars

I can't sing enough praise to the customer service team at Pressable. It would sound like a paid infomercial, so I'll keep it simple - its such a relief knowing my hosting service is flawless & timely... See more

Company replied

Rated 5 out of 5 stars

We moved over about 6 sites from WPEngine to Pressable. The transition was seamless using their plugin and saved a few hundred dollars in hosting which we are happy about. The one thing that I was lef... See more

Company replied

Rated 5 out of 5 stars
Verified

I have never seen a company provide such an excessive display of enthusiasm to help solve a wordpress problem. It gives me great discomfort to know that they, as humans, are happier troubleshoo... See more

Rated 5 out of 5 stars

Pressable has the best service. Matthew and all the other guys and gals there really know their domain and always go above and beyond helping me with the backend stuff of my websites. Hosting and serv... See more

Company replied

Rated 5 out of 5 stars
Verified

Pressable has been truly amazing. It was a breeze to transfer the majority of the sites I manage over to Pressable. I get 50 sites compared to 30 for the price I was previously paying. Also, I truly l... See more

Company replied

Rated 5 out of 5 stars
Verified

Phill has helped considerably in migrating over 30 websites for us. Without him helping the amount of time it would have taken us would have been almost unmanageable. Phill has also helped with cac... See more

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Rated 4 out of 5 stars
Verified

Great user experience, features abound, although I would have gladly traded some features for a lower price. Considering other WP hosting providers are near $5/month, Pressable is a premium service. T... See more

Company replied

Rated 5 out of 5 stars
Verified

Overall a good experience, good support. Would be nice to have more performance for network installs :)

Company replied

Rated 5 out of 5 stars

I am a new customer but have worked with multiple hosting companies throughout my career. This technical support team is by far above and beyond any other company I have worked with. Any issue or ques... See more

Rated 5 out of 5 stars

Pressable is by far the absolute BEST hosting provider I have EVER worked with. Their support feels like I have a true partner in my business and they are always willing to help when I'm in a pickle.... See more

Rated 5 out of 5 stars

Bradly is knowledgeable, patient, and clear. I really appreciated his honest response to my questions. He even gave me resources to explore creating my own child theme, rather than trying to strug... See more

Rated 5 out of 5 stars
Verified

I love Pressable. If you've ever looked at the C-Panel of a webhost, you would, too. Pressable is managed webhosting--meaning they take care of the tough stuff. And, since it's a WordPress/Automattic... See more

Rated 5 out of 5 stars
Verified

Every time I get Jess to help me, I come away feeling like I had someone competent and intelligent taking care of me. I’m no IT person so it’s nice having my host know their stuff, but most of all, I... See more

Rated 5 out of 5 stars

Great value for the quality of hosting received and AMAZING support. I have tried numerous other high-quality WP hosts such as WP Engine and Kinsta. They were all great but the interactions I have... See more

Company replied

Rated 5 out of 5 stars

Pressable is a great hosting however when I first left the platform I had ENCODING ISSUE, all my quotes and commas, etc changed to question mark ??. However now I am back and the platform is go... See more

Company replied

Rated 5 out of 5 stars
Verified

Look, I went through several Premium hosts until I stopped at Pressable. I recently migrated from Kinsta. Pressable offers much faster administration of Woocomerce. On Kinsta I was having problem with... See more

Company replied

Rated 5 out of 5 stars
Verified

First of all, Amanda was amazing from start to finish. She made the transition very seamless and painfree. I was a little skeptical but she answered every single question I had and never makes you fe... See more

Company replied

Rated 5 out of 5 stars

Pressable is by FAR the best hosting experience I've ever had!! The go WAY above and beyond in their support and I feel 100% confidence handing over my clients their websites knowing they can always r... See more

Rated 5 out of 5 stars

Pressable has fantastic customer service. They have a chat function for customers, and their support staff will help with just about anything you need. You actually get connected with a real person qu... See more

Company replied

Rated 5 out of 5 stars

Pressable has provided reliable WordPress hosting and some of the best technical support I've ever received from any company. Things with your site can go wrong and it's impossible to prevent that 100... See more

Rated 5 out of 5 stars

They literally made switching hosting providers as easy as 1,2,3. I am not technical but it was the easiest transition to a hosting in the 10 years I've been doing this. The customer support team was... See more

Company replied

Rated 5 out of 5 stars

Pressable is absolutely the best! It took me hours trying to figure out an issue with a WP Theme and the theme developer was no help. The customer service team and specifically JESS was able to help m... See more

Rated 5 out of 5 stars
Verified

The service is as good as it gets. The people feel like friends...which is the only time I've felt that way about a company/group I've only interacted with through support/help issues online. I t... See more

Rated 5 out of 5 stars

I am thoroughly impressed with every single aspect of this company! They helped me transfer all of my websites and stayed with me for hours over chat, testing and retesting every single component of... See more

Company replied

Rated 5 out of 5 stars
Verified

The support is really unmatched. Very impressive service to migrate the website and the techs are always on-hand and actually hands-on with the process. Speed is good and it has been reliable. We were... See more

Company replied

Rated 5 out of 5 stars
Verified

Pressable's customer service is above par. Every time I have chatted with a representative, my question has been resolved and it's been resolved faster than with any other tech support team I've ever... See more

Rated 5 out of 5 stars
Invited

I have worked with a lot of big hosting providers in the past: Flywheel, Siteground, Cloudways, Mediatemple. Pressable is the only host that has provided consistency in services, customer servic... See more

Rated 5 out of 5 stars
Invited

I switched to Pressable because my old provider drastically increased their managed WordPress pricing. Pressable's performance and support has been top notch. The dashboard to manage my WordPress inst... See more

Rated 5 out of 5 stars
Verified

Pressable is a hidden gem nestled away in the world of managed WordPress. Everything they do directly impacts the bottom line, and their bottom line is providing a safe and feature-rich, customizab... See more

Company replied

Rated 5 out of 5 stars

Matthew went above and beyond in his support for taking my staging site live. We had some complicated things to get set up and he really helped and stuck with me to the very end. He worked with me for... See more

Rated 5 out of 5 stars
Verified

Pressable has a really strong technical team!! Jess, Matthews, Roybn, Varsha, and Tarhe are just a bunch of dedicated, knowledgeable, prompt, helpful people. They are the real asset of Pressable.... See more

Rated 5 out of 5 stars
Verified

I love Pressable. I am always in a hurry and I am a good computer user, not a tech expert. When I have a problem I don’t have time to spend a day figuring out the technical stuff I need to know to tr... See more

Company replied

Rated 5 out of 5 stars

Matt and Nox both really went above and beyond anything that I'd ever seen from customer support reps, hosting or otherwise. Have yet to have a bad interaction and these guys will truly stay on the li... See more

Company replied

Rated 4 out of 5 stars
Verified

I love the higher tier support, sales and automattic team. The migrations team doesn't read the entire communications and creates a lot of hiccups along the way.

Company replied

Rated 5 out of 5 stars

Pressable is the best hosting service around. I'm a professional website developer and my main client switched to Pressable when one of our sites was having server issues on another hosting platf... See more

Company replied

Rated 5 out of 5 stars
Verified

While thousands of companies can host your site, Pressable is the hosting service you will want. If you need help for any reason, the A-Team is always ready to respond and help. Great group of techs.

Company replied

Rated 5 out of 5 stars
Verified

I’ve used more than 30 different hosting companies since 2004 and this is my best experience as a new customer. I am on the cheapest plan just trying things out but I am getting world class customer s... See more

Company replied

Rated 5 out of 5 stars

I switched hosting services because of issues with my former service that I was with for two years and all I can say is WOW. 1000% A+++++++++++++++++++ customer service. The site runs smoother and is... See more

Company replied

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Company details

  1. Web Hosting Company

About Pressable

Written by the company

Pressable Managed WordPress Hosting

Managed WordPress Hosting

Design, build, and launch WordPress websites on a managed hosting platform created by Automattic - the same minds that brought you WordPress, WooCommerce, and Jetpack.

- View Pricing -
- How It Works -
- Hosting For Agencies -
- Hosting For Businesses -
- Hosting For WooCommerce -
- Hosting For Enterprise -

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply


Rated 5 out of 5 stars
Verified

I had a complicated site migration and…

I had a complicated site migration and Presssable went out of their way to help me move from my previous hosting.

12 June 2024
Pressable logo

Reply from Pressable

Thanks for sharing this! We’re so glad our team could go the extra mile to make your migration smooth. That’s exactly the kind of experience we aim for every time.

Rated 5 out of 5 stars
Verified

So Far So Good

So far, excellent service throughout. Everyone is so at-tentative and on an issue within any initial onboarding issues. If the level of service we have so far experienced carries on like this then we will be more than pleased!

14 June 2024
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Reply from Pressable

Thanks so much for the kind words! We're really glad to hear the onboarding experience has been smooth and that our team’s responsiveness is standing out. We’re here to keep that same level of service going strong—excited to keep working with you!

Rated 5 out of 5 stars

Great for small businesses.

Prices are very average.

21 February 2024
Unprompted review
Pressable logo

Reply from Pressable

Thanks for the feedback! We're glad to hear Pressable’s working well for your small business. We always aim to offer solid value for the performance and support we provide—if there’s anything we can do to improve your experience, we’re all ears!

Rated 5 out of 5 stars

I would give more than 5 stars if I could!

OMG Jessica in customer support is the best! My site wasn't loading on my laptop; I kept getting expired SSL certificate errors even though Jessica was able to verify that the certificate was current.

I am not a web designer and know zilch about the technical aspects. But I felt like I was in good hands. Jessica was kind and patient and was ready to work the problem until she figured it out - it took over an hour! She even gave me suggestions on how to prevent this from happening in the future. Jessica is amazing at her job - do whatever you have to to keep her! Kudos to her and to whoever trained her.

Customer service like this is exactly why I chose Pressable and why I will stay with you folks!

Thank you so much!
Lori

1 July 2024
Unprompted review
Pressable logo

Reply from Pressable

Thank you so much, Lori! This absolutely made our day. We’re thrilled to hear Jessica was able to help—and we couldn’t agree more, she’s amazing! We’ll definitely pass along your kind words (and yes, we’re doing everything we can to keep her!). It means a lot to us that you felt supported every step of the way—that’s exactly the experience we want every customer to have. We’re so glad you’re with us, and we’re always here if you need anything!

Rated 5 out of 5 stars
Verified

Fantastic WordPress host!

Pressable is a fantastic host for WordPress websites. The customer service is awesome. Turnaround time for answers is about three minutes and they operate 24/7! Highly recommended!

22 May 2024
Pressable logo

Reply from Pressable

Thank you so much, Kristina! We appreciate you taking the time to leave us such a lovely review, and we're beyond grateful to get to work with you!

Rated 5 out of 5 stars
Verified

You have the best technical support…

You have the best technical support system I've ever encountered in Internet World. Accessible, well-trained, pleasant, able to solve problems in very little time.

9 May 2024
Pressable logo

Reply from Pressable

Thanks Pat! We love supporting you and we're grateful for the continued trust you place in us to help you manage your WordPress sites!

Rated 5 out of 5 stars
Verified

Pressable support and service is A+ all the way.

From day one we found Pressable support service second to none. The team was very responsive and answered my questions quickly and in layman terms, keeping communications simple and easy to understand.

12 May 2024
Pressable logo

Reply from Pressable

Thank you for taking the time to share this review! We are grateful for the opportunity to work with you and we're thrilled to hear you're enjoying your experience with our support. If you ever need us, please know we're always just a quick chat away. Press on!

Rated 5 out of 5 stars

Best Customer Service on the Planet.

I can't sing enough praise to the customer service team at Pressable. It would sound like a paid infomercial, so I'll keep it simple - its such a relief knowing my hosting service is flawless & timely any time I need them. Most chats are bots thee days, and completely worthless. Best customer service Ive dealt with in any industry not just ecommerce or web related svcs. Thank you Pressable!

30 May 2024
Unprompted review
Pressable logo

Reply from Pressable

We can't tell you how much it means to us to hear this! Thank you very much for taking the time to share this awesome review. It's truly our pleasure to serve you and we're so grateful for the trust you give us to take care of your important sites. Press on!

Rated 5 out of 5 stars
Verified

Wordpress Hosting

After testing multiple hosting providers, I firmly believe that Pressable stands out as one of the top choices. Their exceptional configuration, almost unlimited PHP workers, CDN capabilities, quick response times, and knowledgeable support team set them apart.

I highly recommend Pressable for those seeking high-quality WordPress hosting.

24 April 2024
Pressable logo

Reply from Pressable

Thank you VERY much for sharing this awesome review, Hakan! We are grateful you chose us and we're thrilled to hear you're happy with your selection. If you ever need anything, please know we're here to serve you 24/7/365 and we always have your back. Press on!

Rated 5 out of 5 stars
Verified

Excellent support and very functional and convenient management dashboard.

I got excellent support during the trial period, which gave me confidence, that our sites will be well-maintained, once migrated. Indeed, the support was super helpful during our migration process.
The admin dashboard is very convenient and highly functional.

25 March 2024
Pressable logo

Reply from Pressable

Thank you for taking the time to share this review, Igor! We are grateful for the opportunity to work with you and we're thrilled to hear you're enjoying your experience with us. Press on!

Rated 5 out of 5 stars

An excellent hosting provider

Been with Pressable for over 4 years and I've yet to experience any downtime at all. It's the most reliable hosting provider I've used over the last decade – your website just works! Priced reasonably too.

26 April 2024
Unprompted review
Pressable logo

Reply from Pressable

Andrew! Thank you so much for taking the time to share such a wonderful review! We love working with you and we're so grateful for the continued trust you put in us to manage your hosting. Press on!

Rated 5 out of 5 stars

In the 10 + years that I've used…

In the 10 + years that I've used Pressable for hosting I've never had an issue with the product or service. Today one of my websites went down and Mubashir saved me! My website was back up and running in minutes and Mubashir pointed me in the right direction for troubleshooting as well. I really appreciate Pressable. Thank you.

28 March 2024
Unprompted review
Pressable logo

Reply from Pressable

Thank you very much for taking the time to share your experience with us! We are thrilled to hear Mubashir was able to resolve your issue. If you ever ned anything else, we're always just a quick chat away. Here's to 10+ more years!! #PressOn

Rated 5 out of 5 stars

Very helpful support

The answers to my questions were given in a timely manner and I managed to solve my issue quickly.

27 March 2024
Unprompted review
Pressable logo

Reply from Pressable

We appreciate you taking the time to share this, Adriana! Thank you for trusting us with your WordPress websites -- if you ever need anything else, we're always just a chat away! #PressOn

Rated 5 out of 5 stars

Fast and thorough

I had a couple questions while I was working on a site, and both of these were answered right away. Thank you!

25 March 2024
Unprompted review
Pressable logo

Reply from Pressable

Thanks for taking the time to share this with us, Elizabeth! It's truly a pleasure to get to work with you. If you ever need anything else, we're always just a quick chat away! #PressOn

Rated 5 out of 5 stars
Verified

Great research and insight

Great research and insight. Got right to the issue of the false positive and clear response to give to my customer

7 February 2024
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Reply from Pressable

We are so happy to read this, Bill! Thanks for taking the time to share such a lovely review. We appreciate you! #PressOn

Rated 5 out of 5 stars

Amazing customer support!

Amazing customer support that knows their stuff. Got all of my answers under 10 minutes, which was not the case with many other providers.

6 March 2024
Unprompted review
Pressable logo

Reply from Pressable

Thank you, Igor! We appreciate the trust you put in us to take care of your WordPress websites and we're grateful to get to help you!

Rated 5 out of 5 stars
Verified

Game changing WP & Woo Hosting

We recently made the switch to Pressable for hosting a number of our client and our own WordPress and WooCommerce sites. Initially, I was on the fence about moving from our previous host, but my experience with Pressable has been surprisingly positive, pushing us to migrate all our sites to their platform.

What really stands out for me is the support team. Our previous host had set the bar high, yet Pressable's support team managed to exceed our expectations. Their smaller team size means you get to interact with familiar faces, which adds a personal touch. Each support agent we've dealt with knows their stuff inside out. Despite the team's size, they're quick on their feet, responding to inquiries in seconds.

Being under the Automattic umbrella brings its own perks, considering they're the brains behind WordPress and WooCommerce. It feels reassuring to be that much closer to the source.

The features Pressable offers are now essentials for us: database syncing, site copying, hack recovery, guaranteed uptime, and server failover. It's been a game-changer. Sure, there are a few minor features missing, but nothing we find ourselves missing on a daily basis.

Pressable has simplified hosting for us. Our confidence in our sites running smoothly and staying up without problems have been reaffirmed. Since switching, our uptime alerts have been silent, a stark contrast to the frequent alerts from our previous host.

A shoutout to Amanda from sales and Zach, head of support, is in order. Amanda made the decision-making process a breeze by listening to our needs, and Zach has provided the best and most friendly support I've encountered.

The only challenge now is moving about 80 sites to Pressable, but thankfully, their migration tools are user-friendly, that makes it feel a bit less daunting

26 January 2024
Pressable logo

Reply from Pressable

Thank you VERY much for taking the time to share this review, Nol! We are so happy you've decided to come to Pressable and we're thrilled to hear you're enjoying it thus far. We love working with you and hope you won't hesitate to reach out if we can help with any of those migrations -- we have your back!

Rated 5 out of 5 stars

Irvin was super helpful with helping me…

Irvin was super helpful with helping me correct my DNS records! Extremely responsive and knowledgeable!

28 February 2024
Unprompted review
Pressable logo

Reply from Pressable

You made our day, Savannah! Thank you for taking the time to share this wonderful review. We'll make sure Irvin gets extra high fives today. Press on!

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