VoordeelVanger.nl Reviews 3,566

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have been a customer since the pandemic started. I have ordered a wide selection of products ranging from toilet paper to dishwasher and washing machine tablets. The site is user-friendly, the p... See more

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Company details

  1. e-Commerce Service
  2. Store

Written by the company

VoordeelVanger.nl biedt dagelijks topaanbiedingen met kortingen tot wel 80%. Dagelijks wordt het productaanbod vernieuwd met producten in de segmenten beauty, keuken, wonen, vrije tijd, sport/afslanken, etc.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Replied to 55% of negative reviews

Typically replies within 1 week


Rated 1 out of 5 stars

DISASTER!

DISASTER!
Paid 25 euro for a product, plus 9.95 euros for shipment (!!). On the next day I cancelled the order. They didn't care, they dispatched on the next day after I sent my email. Now I want to return it, and they charge ANOTHER 9.95 euros for it! So I will spend 20 euros and end up with nothing. And this is even more dissapointing because I cancelled my order before it was dispatched! Can't believe this website has a 4.5 score in Truspilot. Must be all bots.

6 October 2025
Unprompted review
VoordeelVanger.nl logo

Reply from VoordeelVanger.nl

Dear Matias,

We apologize for the very frustrating experience.

As we explained in our previous email, your order was shipped shortly before your cancellation request was fully processed. We are very sorry that the timing was so unfortunate.

You are right that you should not be charged this fee.

We have sent you an email with a specific plan to rectify this.

We are determined to resolve this. Could you please check your inbox for this email with the details?

Sincerely,

Team Voordeelvanger

Rated 1 out of 5 stars

The packages were left outside

The packages(8) were left outside the house in plain view and not delivered to a person. The parasol legs bought with the umbrellas are not suitable because they are too light (the umbrellas do not stand). Request for a return made for the feet but paid and only one return ticket for three boxes. several contact attempts via the site form remain unanswered. two weeks that I would like to return these packages but not possible for the moment without a response from them. The professionalism of this sales site leaves something to be desired.

06-24-25 : despite having followed the procedure described above (which I had already done 2 times) still no news regarding my return request after 5 days. Many words but no actions
06-26-25 : Toujours pas de nouvelles de la société. Je commence à me demander si je ne me suis pas fait arnaquer par ce site de vente ?! Ils sont très rapide pour vendre tout et n'importe quoi soi disant compatible (le parasol et le pied de parasol proposé en lien) puis l'acheteur peut aller se faire voir avec des "excuses" quand on leur fait une mauvaise presse.

6 June 2025
Unprompted review
VoordeelVanger.nl logo

Reply from VoordeelVanger.nl

Dear Johan,

Thank you for sharing your experience, and we are sincerely sorry to read that it has been so negative on all fronts. Our apologies for the issues with the delivery, the product, the return process, and especially for the fact that you have not received a response from us.

This is not the standard of service we aim to provide, and we want to resolve this for you with the highest priority.

Could you please contact our customer service team directly at https://www.voordeelvanger.nl/klantenservice#contact and mention your order number?

Once you get in touch, we will immediately work to find a suitable solution for this entire situation.

Again, our sincere apologies for the frustration and inconvenience. We look forward to hearing from you so we can make this right.

Best regards,

Voordeelvanger

Rated 1 out of 5 stars

Very delayed delivery and can’t trust…

Very delayed delivery and can’t trust the process.
I had ordered a parasol and tiles separately, on 22-April. All was supposed to be delivered in few days . Got the tiles in 3 days, however every week they are saying that the parasol will be delivered. 3 weeks passed, and still they are asking for more time
U heeft bij Voordeelvanger.nl de Luxe XXL Zweefparasol 3 Meter besteld.
Helaas hebben wij van onze leverancier vernomen dat er door onvoorziene omstandigheden vertraging is opgelopen. Hierdoor heeft de levering aan onze klanten ook vertraging opgelopen, waarvoor onze excuses. We vinden dit erg vervelend.



We verwachten uw bestelling uiterlijk a.s. donderdag te kunnen versturen. U ontvangt per mail een bericht zodra uw bestelling is verzonden.



Nogmaals excuses voor het ongemak.


10 May 2024
Unprompted review
Rated 5 out of 5 stars

100 percent satisfaction guaranteed.

I have been a customer since the pandemic started.
I have ordered a wide selection of products ranging from toilet paper to dishwasher and washing machine tablets.
The site is user-friendly, the prices are attractive and the delivery service is impeccable.

I am 100 percent satisfied.

2 October 2020
Unprompted review
Rated 1 out of 5 stars

I needed new sheets and conveniently…

I needed new sheets and conveniently found some on VoordeelVanger.nl. They were advertised as "hotel quality" sheets, but after a few weeks in use and after two washes they already looked like they had been in use for +10 years. I have never seen sheets of such bad quality. Be careful when navigating this site. Maybe some products are OK but mine were definitely a scam.

8 February 2019
Unprompted review
Rated 1 out of 5 stars

They promoted an HP laptop on a limited…

The promoted an HP laptop on a limited offer discount off the incredible price 329 Euros from 1.599. The real price of this laptop on all serious sites is actually 250 euros. So double check the stuff that you want to buy from this site. They are just liars using a lie based marketing adds.

I don't recommend this site, and because if these outrageous lie i don't trust buying from them.

30 August 2018
Unprompted review

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