Ordering was simple. Fast delivery (arrived a couple of days before the estimated delivery date) and a great product was sent. What more could you want. I wouldn’t hesitate to use this company again!... See more
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Review summary
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Based on these reviews
Company details
- Sporting Goods Store
- Activewear Store
- Bicycle Store
- Bike Accessories Store
- Outdoor Sports Store
- Running Store
Written by the company
Tu tienda de deportes online especializada en ciclismo, running y deportes outdoor. Te entrenamos compartiendo nuestra experiencia para ayudarte a conseguir todos tus objetivos.
Contact info
c/ Les Tines 32, PI El Grau, 08272, St Fruitós de Bages, Spain
- www.deporvillage.com
Replied to 98% of negative reviews
Typically replies within 24 hours
Incorrect/misleading product description&pictures and zero interest from customer service to resolve the issue
Website is ok, shipping fairly quick.
However, product description including colour of the I got product is completely different to a product itself or the description on the box(manufacturer). This is to include picture of the product on their web. Clearly either a wrong colour was sent or incorrect product description&pictures are provided.
No clear answer or even attempt to resolve the issue from Deporvillage customer service. Totally ignored. Hope others have more luck otherwise you will get anything they pack and should be happy by all means.
Ordering simple and fast delivery
Ordering was simple. Fast delivery (arrived a couple of days before the estimated delivery date) and a great product was sent. What more could you want. I wouldn’t hesitate to use this company again!
Just received my zero sandals they are…
Just received my zero sandals they are simply awesome, good layout on website and some great bargains recommended !
Great Product at a Great Price
They get Great reviews on Trustpilot, so, even though they are based in Spain, I thought I'd give them a go. They were true to their word. 1 star off as delivery comms could be improved and I would have liked to have been able to indicate a safe place to leave the parcel. Would i use them again? Definitely!
excellent
The delivery was excellent as was the product
very impressed will definately order from this
company again !!!! Well done unusual to have
such an efficient service.
Great idem and quick delivery
Good sport clothes!
Good sport clothes!! Nice discounts!! Very good quality of the sport clothes
Tyres at a great price and delivered to…
Tyres at a great price and delivered to UK very fast.
Good prices and very fast delivery!
Sizing accurate
Sizing accurate. Slick ordering and delivery was prompt and well informed.
Great service and customer care
Great service and customer care.
Some of the items in my order were unavailable to ship immediatly, and the staff handled it proactively and very rapidly. As soon as all of the items were ready to ship, express shipping was applied to my order without any request from my side, which was very considerate of the shop. Not to mention that I am very happy with the items that I recieved.
May use AI-assist with repliesRead more
Poor delivery experience
It seems to be a theme in some of the other comments... It maybe worth to look at the courier you use: GLS in the UK, not good!
They delivered on the day promised but I wasn't at home, because one goes to work... they just took it away.
They don't offer you alternative arrangements, or means for me to contact them and offer different arrangements. They just said "We'll try again in the next five days", no consultation as to when or if I might be at home.
They delivered the next day but we could only receive it because my daughter was at home off-sick from school.
Any other courier offers you different delivery options if you are not going to be at home. Otherwise we might be waiting for it days and weeks.

Reply from Deporvillage
Very unhappy
Very unhappy. imposible to get in contact with them. They simply reject my schedule calls. I have a return pending since 27/08/2025, which they acknowledge to have received it in their facilities and it is stuck on this step since then. this is the return number Devolución R01201593
If I don't get feedback I will scalate to the OCU

Reply from Deporvillage
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