DHL Express UK Reviews 71,678

It was totally excellent all the way. I gave 4 stars not 5 because, I know it's what some people expect but 2 or 3 notifications would be fine not 5 or 6 emails plus WhatsApp. Anyway, excellent to be... See more

They kept me informed at all stages of the process and delivered when they said that they would. The tracker didn't work very well and kept defaulting to show their delivery van near Manchester.

6 days is long time mi documents to travel.I hade different opinion for DHL.Your delivery person leave the package on the post box 1/2 outside and 1/2 inside without saying and contact with as for det... See more

Delivered on time and to requested safe place but when we opened the door to accept it from the driver he had disappeared. Not very friendly like Evri and other delivery drivers

Great service, can't fault them but worryingly I hear they've been taken over by Evri/Hermes? whenever the market is lead by price slashing the service deteriorates. DPD used to be good too until they... See more

First scheduled delivery window was missed - attempted delivery ~2hrs before (when I had gone out!), second window was missed at opposite end/afterwards by over 30mins. Tracking kept saying same numbe... See more

DHL Text stated delivery of 'signed for' package between 1105 - 1305. Stayed home like a lemon waiting for unreliable courier service which came at 1455hrs. Driver, who said he was DHL, said he didn't... See more

The parcel was out for delivery when two hours before it was due to be delivered, we heard that the recipient was not going to be at home. When we informed DHL Express UK, the time, day and address... See more

DHL collected my iPad from lost and found at Rhodes Airport after it had been left. Throughout the delivery I was kept informed of progress by text and email together with accurate tracking. De... See more

Thank you DHL, and thank you to the chap who delivered to me yesterday and today. DHL - you've got a quality employee with him, I recommend that you do everything that you can to develop his skil... See more

I requested that my parcel be left in my shed, as I knew that I wasn't going to be home at the time of delivery and was delighted that the driver did just that. My parcel was in pristine condition and... See more

I received my package today - unfortunately it was left on the step @ the front door half on the step/half on the wet path from the rain, in full view of passing traffic & pedestrians. Fortunately,... See more

Bought the Lulu Guinness Shopper bag for my Partners Daughter. It arrived today and it is FABULOUS, I could not believe how GORGEOUS it was, so much so, I have just ordered ANOTHER ONE for my Sister... See more

Despite my clear instructions to take parcel to rear of property. I observed the driver on the cctv stand for a few minutes at the front door, staring at the parcel and eventually leave it at front do... See more

Delivered on time but did not ring the door bell when it required a signature. A very heavy delivery that needed to be loaded direct to the garage. Appreciate drivers have a lot to do in rounds but to... See more

DHL Ist Class in all respects:- I needed to re-arrange delivery date, was offered that option and was easy to do on line. DHL kept me informed throughout, delivered as promised, clean and tidy package... See more

Very prompt delivery without any issues. Proactive driver didn’t just leave the parcel in the safe place, he checked it was correct for future deliveries. I was pleased to receive so much information... See more

This is difficult: today's delivery was brilliant - a very friendly driver who turned up right at the start of the time estimate and carefully handed me my parcel, so he deserved 5 stars. But another... See more

excellent … fast… the best!!! did used Evri international and have been waiting 18 days!!! no tracking working, no customer servicel but DHL , lots of tracking, delivered in seconds!!!! excellent ser... See more

Item was scheduled for delivery yesterday, but due to circumstances beyond drivers control, it arrived earlier than estimated today. I was kept up to date throughout the items journey & driver & depot... See more

The Driver actually delivered perfectly today so thank you, however, Mondays delivery said he'd been and no one in which was a total lie!! I was actually in the front garden when he said he came so no... See more

This parcel was supposed to be delivered on 1/10/25 after 3.45. Whilst out I received a message saying sorry we missed you about 2 hours before it was due. Why didn't I receive another message telli... See more

Ordered on the Monday from Helsinki, Finland and delivered on Wednesday a.m. Never known anything to be done that quick, takes Royal Mail 7 days to deliver Birthday card from Lincoln ti Glasgow.

DHL have shipped my package from ship it to in the US in less than 4 days and handled all import duty up front negating and irritating delays. Amazing service, so much so that DHL are now my go to cho... See more

DHL is one of the few delivery people who are professional: early alert by text and email, delivery on time and proper delivery to the door. They even ring the doorbell (many others don't).

This was a great experience as I was kept up to date with the delivery of the item(s) I ordered which also arrived on the time specified by the courier tracking info. The courier also took great care... See more

DHL Express kept me regularly updated about the progress of my parcel. Gave me many options for where my parcel could be left if I was not able to be at home for delivery. I have no hesitation in givi... See more

I don’t think I have had a DHL delivery in quite some time tho would say my experience with this delivery was 100%. Very spot on updates provided re estimated delivery time as well - I was able to tra... See more

Kept me informed of date and time of delivery. Really appreciated the phone call to double check if it was ok to leave the package at the front door. Service above and beyond, would thoroughly recom... See more

​I used DHL for an International Express shipment of a large package split into two parts from Spain to the UK. The service was impeccable from start to finish. ​The tracking updates were consisten... See more

The delivery was on the dot of time. The driver was very courteous and friendly. He delivered without fuss and knew exactly what was needed to complete the delivery. Very happy with the parcel and... See more

A quick efficient delivery by DHL returning a watch from a service. The package was delivered significantly earlier than originally estimated - late morning rather than mid-afternoon. As it happens th... See more

Driver was polite and kept me updated on his arrival by email, WhatsApp and by telephone.He took a note of entry code of my building for future access to my designated safe place.

The DHL delivery man found our address - which is not easy to find - and alerted me of his arrival just before he got here. This was very helpful and I am pleased with the service provided for my parc... See more

The delivery was early which freed me up for the rest of the day. I had agreed to it being left without signature but the driver rang my bell and I was able to acknowledge receipt personally before he... See more

Not sure why my parcel was left outside the safe space (shed) when I gave the code to open it. Fortunately it wasn't raining and wasn't stolen. If there was an issue getting access, why was a note not... See more

Oliver and The Team at Dunecht are great to work with, have used a few times now and their service is just excellent all round and will definitely be using again Highly recommend as just so helpful... See more

Very prompt delivery from Ireland to an address in Hull. Instructions for leaving parcel followed exactly. I have always had good luck with DHL.

Top class service as usual was kept informed throughout and right upon delivery. And parcel was delivered exactly where I requested it should be left

I was got notification every stage from the Netherlands to my house in uk. Parcel was delivered 3 days after the order was placed and was very well packaged. Fantastic quality HH body warmer. 10/10 pe... See more

Excellent info regarding when the goods had been collected & date delivery expected. Further request of where to leave if not signed. Delivery Day - Pre-notice of out for Delivery, Delivered... See more

Arrived exactly on the first time quoted. In spite of a faulty entry-system, the courrier was philosophical about it. Very pleasant young man. Parcel in excellent condition.

First class delivery service. Always know what is happening with updates, when it will be delivered and extremely speedy. Very friendly and helpful courteous delivery people. Excellent

The delivery man is very nice and polite, a face I recognise. The only reason for a 4-star review is because I don't understand why I get an email notification of delivery on say 10 Oct, but instead t... See more

DHL did really well with keeping me updated with all the information I needed , excellent parcel delivery company much better than a a few others , plus delivered before time. X

Pleased that parcel was left in safe place as requested although we were actually at home?! Anyhow, all good.

I was kept informed of delivery time and my parcels were delivered well within the time frame by a pleasant delivery man. Can't fault anything.

The shipper was very fast, the goods were packed efficiently and goods arrived intact. It was a fast delivery from the initial order placed in NZ to IOM -

Very very fast shipping if they say tues be in day before 'its coming guys lol 'my man who delivered to me is allways kind and helpful so give you guys 1000% rating 'never been late ever DHL is def... See more

I'm so glad Apple uses DHL for deliveries. I'm sick of a certain company messing me around. I don't get any issues with DHL I ordered a MacBook from Apple at 2pm yesterday and it was delivered be... See more