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Company details

  1. Software Company
  2. Dermatologist

Written by the company

Skindr enables you to get fast, reliable help from a real dermatologist. Simply upload a couple photos and describing your skin problem. You will receive a response within 48 hours on average. This includes a diagnosis, treatment plan and prescription. So, stop waiting for months to get an appointment, start to Skindr!


Contact info

4.8

Excellent

TrustScore 5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Excellent service and treatment

Very good service, quick response and right prescription.

25 September 2025
Skindr logo

Reply from Skindr

Hi Cedric, thank you for your review! We are pleased that you are happy with our fast service and accurate advice. Thank you for your trust in Skindr!

Rated 5 out of 5 stars
Verified

speedy & friendly help

I was able to get a prescription medicine for my rosacea flare-up the next working day after I scheduled an appointment & a personalized skincare routine recommendation that has already helped drastically reduce the redness of my skin. So, I definitely recommend this service :)

26 September 2025
Skindr logo

Reply from Skindr

Dear Maria-Alexandra, thank you for your review! We are delighted to hear that the treatment and recommendations have been so helpful to you. Thank you for placing your trust in Skindr! :blush:

Rated 5 out of 5 stars
Verified

Can’t recommend enough!

I was a bit skeptical to go through an online service, but after months of trying to book a dermatologist appointment, I’m so glad that skindr was available. Super quick and easy, just filled out my symptoms and added some photos and within 24 hours I had a prescription and personalised skincare routine recommendations. Very happy with this service!!

30 August 2025
Skindr logo

Reply from Skindr

Hello Marie, thank you for your lovely review! We are delighted to hear that Skindr has been able to help you and that you are happy with your personal recommendations. Thank you for your trust!

Rated 5 out of 5 stars
Verified

My dermatologist answered right away

My dermatologist answered right away, I didn’t have to wait, and she gave me so many helpful tips.

28 August 2025
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Reply from Skindr

Dear Megan, thank you for your review! So great that you were helped so quickly and that the tips were useful for you. Thanks for your trust in Skindr! 😊

Rated 4 out of 5 stars
Verified

Superfast professional medical diagnoses and…

Professional medical diagnoses and advice with follow-up. Very useful and detailed (written!) information and super fast access to a dermatologist.

26 April 2025
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Reply from Skindr

Dear Katrien, thank you for your review! We’re glad you found the diagnosis and information helpful. Thank you for placing your trust in Skindr!

Rated 5 out of 5 stars
Verified

Effective

Reliable, effective and fast!

16 March 2025
Skindr logo

Reply from Skindr

Hi Maria, thanks for your review! Great to hear that you found Skindr reliable, effective, and fast. Happy to help! 😊

Rated 5 out of 5 stars
Verified

Very good experience for me….

Very good experience for me….. highly recommended….Thankyou soo much …..

5 March 2025
Skindr logo

Reply from Skindr

Hi Arathi, thank you for your review! So glad to hear you had a great experience and would recommend us. Happy to help! 😊

Rated 5 out of 5 stars
Verified

Professional help

Quick and professional help, support during treatment. It helped us quickly to get rid of the disease we had been struggling with for a long time.

4 February 2025
Skindr logo

Reply from Skindr

Hi Klaudia, thank you for your review! So glad to hear that Skindr helped you quickly and professionally. Wishing you the best!

Rated 5 out of 5 stars
Verified

A very helpful and fast!

Very kind doctors who really want to evidentially want te help

28 December 2024
Skindr logo

Reply from Skindr

Hi, thank you for your lovely review! Great to hear that you found the doctors kind and the process fast and helpful. 😊

Rated 5 out of 5 stars
Invited

I can’t express how grateful I am for…

I can’t express how grateful I am for this life-saving app. I was going through a lot and needed an urgent medical opinion. I had been misdiagnosed by my general practitioner, which left me uncertain and worried. However, through this app, I was connected with an exceptional dermatologist who accurately diagnosed my condition and prescribed the right treatment.

I’m incredibly thankful to the developers for creating such an essential tool. This app is truly much needed, and it has made a significant positive impact on my health. Thank you so much!

19 December 2023
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Reply from Skindr

Thanks for your amazing review! We are glad to hear we could be of so much help to you. We will continue to improve our service so we can assist more people in similar situations!

Rated 5 out of 5 stars
Invited

Fast & efficient

Quick, efficient consultation with the possibility to send follow-up questions within a certain timeframe. Excellent option to purchase online complementary OTC products according to personalised skin care program, from a designated portal. Fast delivery of products ordered this way.

3 July 2024
Skindr logo

Reply from Skindr

Thank you for your review! It’s great to hear that you had a good experience with the consultation. We're glad our personalised skincare recommendation met your needs.

Rated 4 out of 5 stars

Very thorough response, prescription and recommendations…

Very thorough response from the doctor after looking at the pictures I sent in. Received a prescription for some medicaments and further recommendations. I had some trouble at my pharmacy to receive the medicaments under my insurance without pay, but Skindr contacted my pharmacy themselves and solved it quickly for me, so that I could pick up the things I needed.

4 April 2024
Unprompted review
Skindr logo

Reply from Skindr

Dank je wel voor je positieve review. We zijn echt blij te horen dat je tevreden bent met onze service. Jouw feedback helpt ons om steeds beter te worden.

Rated 1 out of 5 stars

I don't feel like my concern was…

I don't feel like my concern was answered. When I asked a follow-up question they closed the conversation. Big waste of money.

24 April 2024
Unprompted review
Skindr logo

Reply from Skindr

Dag Arne, bedankt voor je review. Het spijt ons dat je ervaring niet top was. Ons systeem sluit de consultatie na een bepaalde tijd maar dit wil niet zeggen dat je geen antwoord meer krijgt op je vragen. Alle openstaande vragen worden beantwoord. Zo niet, kan je aanspraak maken op de refund policy. Hiervoor kan je care@skindr.com contacteren.

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