Very Reviews 189,255

The Sketchers shoes that I received were delivered promptly but the box had clearly been opened by someone prior to despatch. I assume that these shoes were originally supplied to another customer who... See more

Great price and better still with the on screen discount code. Quick despatch and kept informed of delivery. Would have been 5 star if packaging would have been better. Carton wasn't that strong and... See more

Having read some negative comments was a bit worried about using Very. However, set up my account and placed my first order very easily. 48 hours to process but as a first order and given the time of... See more

I received damaged goods. Initially frustrated as I tried to return online but was informed to print my label ready for collection. I do not have a printer and needed to use customer services to help... See more

They have went downhill massively in the last few years, whether it be from the choice of products getting worse, the quality of the products getting worse or the deliveries becoming hit or miss if yo... See more

Bought an apple iwatch but the box is slightly damaged which is very annoying as it’s going to be a Christmas present. I’ve checked inside the package and the security seal seems intact, but cosmet... See more

Needed a pattern or system in my life and Very payment plans and ease of interaction to order and browse for products is simply a pleasure. Could be more detailed across most interactions and product... See more

Ordered a TV on Friday 28th November and no confirmation email from them. Monday 1st December got the confirmation email. Checked online and delivery was set for Tuesday 9th December. Wednesday 3rd De... See more

The package from Evri has been delivered to another house, who knows where. I've been around all the houses in the area who don't know. Despite contacting Evri, you don't get a call back. I've contact... See more

Hi I spoke with DA Who was 💯 percent helpful because I explained my situation Of missed payments which I was embarrassed Dan reassured me by saying don't be embarrassed it happens through no... See more

Made a successful order that turned up on time but cannot log into my Very account because of a glitch whereby it says my postcode doesn't match the one on the system. It does. After wasting time goin... See more

Sinazo was really professional in handling my issue with a delivery tracking situation and some confusion over an item. Unfortunately there was a missing update about my delivery i had waited in for.... See more

I paid extra for next day delivery, which obviously wasn’t packaged well as by the time it was delivered to me the outer packaging was significantly torn in multiple places, as was some of the interna... See more

Absolutely delighted with VERY - Amazon Fire HD10 Kids Pro - arrived 4 days early. It was the same price as on Amazon with £90 off for Black Friday but Amazon would not deliver to Northern Ireland!! -... See more

Had a parcel go missing through Evri, rang very, they launched an investigation, and I got refunded. Very simple easy to follow process and the agent I spoke with today was really great. They gave me... See more

Use a different courier. Rearranged delivery until a day I would be in - waited in all day as the parcel needed to be signed for. Parcel did not arrive. Parcel arrived the following night when I was o... See more

Really disappointed that my order was separated and delivered at different times. I'm still waiting for some of my order to be delivered. Considering the order was placed nearly three weeks ago, it... See more

Using the site and ordering was easy to use, once you scroll past the upselling and marketing sections. But first time using Very and was very happy with my item which had a small discount for B... See more

Always been impressed with Very from the moment I first started using them. Always a great selection of items to choose from at keen prices and with the option of paying over 6 to 12 months and inter... See more

I ordered a toaster and kettle set and the box was damaged leading to the toaster being damaged. It’s an expensive SMEG set. I called very to see if I could have a replacement toaster but that wasn’t... See more

I had ordered 2 items from very one item arrived very quickly but the other I’m still waiting for I wasn’t sure both items were in the same parcel so I rang very to check the status of the missing i... See more

My order of a lovely coat or so I thought came folded in half length ways and then folded in 3 stuffed into a small plastic bag no where near the size it should be. Therefore it was creased badly and... See more

Trying to deal with a delivery issue , unfortunately the customer service advisor was difficult to understand. No access to a supervisor/manager to resolve the problem. Although I have been promised a... See more

Great delivery timing. There is a hole in the toy box itself and not the packaging. The sellotape on the toy box itself wasn't sealed , so it looked like someone has already opened it. I have not chec... See more

My query was resolved very pation staff, very friendly and only too happy to assist with any problems. Delivery service is excellent. I've been with very a number of years product good value and alway... See more

The chatbot service was a waste of time, and navigating the automated phone system to reach a customer service member was extremely frustrating. The menu options were unclear, and it took far longer t... See more

Brilliant! Very is great and easy to use. Spreading the cost to make things more affordable. I had an issue with a delivery on the postal side (item was not delivered). I phoned customer service and w... See more

Ordering and delivery ok but returns have been impossible. I have a large item and they only offer collection for returns. I have attempted to return item 3 times on their portal and no collection att... See more

The product's price was competitive, and I was kept informed regarding delivery, which came well within the promised time. And my phone enquiry about insurance cover was dealt with in a friendly manne... See more

A good service from start to finish, ordered 9 items but only 7 arrived. I checked my order in my account, and it showed my order was coming in 2 parcels. Second parcel came a couple of days later,... See more

Financial Team on this occasion we're brilliant. Had an issue with very last week couldn't get in touch (agree it is difficult) managed to eventually reach out and today recieved a phone call from Da... See more

Great offers with the benefit of interest free financing which I have always found to be better than the high street. Delivery service was good as well Always kept me up to date on expected delivery... See more

Order easily placed and confirmed. Same problem with delivery drivers! An expensive gift just left. Despite the couriers saying it would need to be handed to a person.

Dreadful delivery. Impressive quick despatch let down by terrible delivery/service at collection point. Not helped by not being able to make personal contact with Yodel, just continually referred... See more

From ordering to delivery was fantastic. Couldn't believe how quickly I recieved my parcel. I will sure to shop with them in the future as their service was second to none. I am one happy customer.

I love Very, I’ve bought some lovely things from time to time! Very has amazing prices and a great variety of options to choose from. This time, I ordered a big wardrobe for my bedroom. Keep in mind t... See more

Bagged myself a bargain lovely dress fast delivery considering it was evri. Would like the option to chose a courier of choice as we're having major problems with evri round 43 at present

One parcel confirmed it arrived, but it didn't arrive.. ticket has been raised for missing parcel. Not good enough for Christmas presents

I have been with Very for over years, not all smooth but not hectic to purchase or return item. Very has become mostly my Christmas shop. Very easy to return product with wrong size for correct sizing... See more

I found the website easy to navigate and I bought my item using the very credit offer. I got 20% off my iPhone. The order was delivered earlier than anticipated so I’m pleased with it overall.

Two iPads were sent in a polylope. Arrived split open in an emergency bag from Royal Mail with iPad cases all dented. Why would anyone sent iPads in polylopes?

I'm a new customer and the customer service team were really helpful in my query. Took a little longer for delivery as was getting sent directly from the manufacturer, which is to be expected .

Love Very! So easy to shop online, I get my deliveries sent to a designated shop so I can collect when it’s convenient, what’s not to like!

Delivery was very late 9pm wanted to change it and couldn't parcel arrived one babble very dented and stars had no ribbon

Very quick was delivered within a few days kept up to date with updates when my items would be with me. Delivery drivers very polite and helpful

Excellent delivery service from very. Order was dispatched and delivered within a couple of days. Very competitive prices too, especially with offers! Always worth a look.

This is mostly feedback for Very and I hope someone reads it there. Please could you use a different delivery company for large items as ArrowXL is SHOCKING! They constantly cancel for absolutely no r... See more

The process was simple once I was set up. The order arrived two days before schedule. Please note though, the package was completely open,, I checked the goods while in front of the delivery driver t... See more

Oil filled radiator arrived with seven out of the ten fins bent out of shape, doesn't warm the room very well am dissatisfied with it. Would heat up a small shed should you need it anything bigger don... See more