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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professionalism throughout the entire process. Consumers appreciate the clear and precise explanations provided, which made them feel comfortable and well-informed. Many reviewers specifically highlight individual staff members by name, expressing gratitude for their patience, expertise, and dedication to finding the right car and finance options. People also commend the service provided by the company, describing it as excellent, quick, and stress-free. The user experience is frequently mentioned as being simple and transparent, with an easy-to-use online platform. The value for money is also positively noted, with reviewers feeling that they received solid advice and a great deal. Overall, individuals express high satisfaction with the company's ability to make the car buying process smooth and enjoyable.

Based on these reviews

Rated 5 out of 5 stars

Megan made the whole process super easy. She spent time explaining my finance options and discussing my choice of vehicle. She answered all of my questions no matter how daft. When i finally made my c... See more

Rated 5 out of 5 stars

The service I received was absolutely brilliant. I was beginning to lose hope in finding a vehicle that I wanted and felt secure to drive. I was given genuine, honest advice throughout the process. Ri... See more

Rated 5 out of 5 stars

Daniel was very helpful and quick to respond. Hi guided, supported and explained everything clearly. He made the whole journey into a seamless pain free process and completed the purchase within a day... See more

Rated 5 out of 5 stars

Great experience in purchasing a car....dealt with Connor Hewitt who is A+++ explained every detail in a simple, precise way, helped find suitable cars, was generally very helpful and happy, called ba... See more

Rated 5 out of 5 stars
Verified

I was unsure of my options and needed help to find a car. RYAN DAVIES was an absolute star. He helped me build a deal and find the perfect car. He was reliable, patient and great with communicatio... See more

Rated 5 out of 5 stars
Verified

The whole process was really easy and Luke was amazing, always making sure I was kept in the loop and even passing my details to a colleague when he was off work so that I wasn’t left wondering about... See more

Rated 5 out of 5 stars

Amazing customer service. I was very reluctant to answer the phone call from Zuto as I only wanted an online quote at the time, but I am very glad I did! Richard B. Has been great - friendly, helpful,... See more

Rated 5 out of 5 stars

Would certainly recommend these guy’s!. From start to finish they were absolutely fantastic!. The whole process was pretty simple. Get my car on Monday. Lisa groom!.. who worked with me was fantastic... See more

Rated 5 out of 5 stars

Zefen is absolutely amazing! Very accommodating and understanding as well. He’s not pushy and respectful of whatever your decision is. If there’s only ten stars to rate him I would give it to him stra... See more

Rated 5 out of 5 stars

Kai was a great help and kept in constant touch to find me the right car and agreement, explaining things fully with obviously extensive knowledge on his job! It was important to me to deal with a r... See more

Rated 5 out of 5 stars

Ryan Wong has been incredible. definitely gave him a challenge to meet my criteria and my budget and after a long search everything was successful! really appreciate his hard work! Great Lad 😊

Rated 5 out of 5 stars

Made my application teatime one day and had everything done by teatime the next day. Would likely have been a lot quicker if I hadn’t put a typo in my phone number. My application was dealt with by... See more

Rated 5 out of 5 stars

Peter chan called me after filling out the online form, greeting me with such confidence he would get us a car that suits our family needs, and he did just that! Great service and extremely polite. Ke... See more

Rated 5 out of 5 stars
Verified

Absolutely perfect in every way.I tried many companies but this was way above any of the rest. If you are looking for a finance company look no further. Congratulations Zuto all completed in 7 days.

Rated 5 out of 5 stars

I can’t express how amazing Jenna was with helping purchase my new car. It’s the first time purchasing a car on finance. Jenna was very informative and was helping and managed everything with ease... See more

Rated 5 out of 5 stars

Kuldip, made my experience buying a new vehicle very simple. He was polite, informative and explained each step in good amount of depth but without taking too much time.

Rated 5 out of 5 stars

From start to finish Greg Wilkinson has dealt with my car finance request, which has been exceptional! Different communication methods used when I am unable to talk on the phone during working hours h... See more

Rated 5 out of 5 stars

I applied for the finance when my car broke down to give me options. Haris was great and patient despite knowing I might not be taking the finance if I could get mine fixed. A week later when mine cou... See more

Rated 5 out of 5 stars

Jay has been fantastic he went over and above for me. Very pleasant fellow couldn’t feel more relaxed with my application jay done it all even rang the dealership and saved me £500 couldn’t be anymore... See more

Rated 5 out of 5 stars

I’ve dealt only with very helpful and professional people throughout the whole process. As it’s my first time financing a vehicle I had lots of queries and aspects I was unsure of, Oli explained every... See more

Rated 5 out of 5 stars

I had a great service with David Couchman. He took the time to understand my unique situation and reassured me that he would try his best and I feel like that is what I received, his best. I was also... See more

Rated 5 out of 5 stars

Spoke with the lovely Isabel and Kai who were most helpful and made the process of buying my new car so easy. Explained everything very thoroughly and answered any questions I had. Would definitely re... See more

Rated 5 out of 5 stars

Great from start to finish - really helpful very personable. There was a technical issue with the lender’s ID solution which took a bit of working through and there were few false starts because of th... See more

Rated 5 out of 5 stars

This is my first time financing a car. I had many interactions on the phone with alot of the team at zuto. I’m happy to say that Maj handled my case the majority of the process and even though in my p... See more

Rated 5 out of 5 stars

Mike was super helpful from start to finish, with nothing being too much trouble. He had my finance sorted within 2 hours on my new car. Amazing service highly recommended

Rated 5 out of 5 stars

What a great company I have been taking out finance for many years now and I have to say the level of honesty was quite remarkable. Daniel Herdson is the man he did a great job to get me a mega deal... See more

Rated 5 out of 5 stars
Verified

Cannot fault Zuto they have been helpful and professional from start to finish . Zuto took all the pressure of finding a car to funding , everything done over the phone and internet which was so great... See more

Rated 5 out of 5 stars

The process applying for my car finance was simple to follow. After the initial online part I received a phone call from an operator. Kane Miles dealt with my application and was very good at clearly... See more

Rated 5 out of 5 stars

Jack smith was very helpful with everything from the finance, to finding me the right vehicle and checking everything was in order. Felt no pressure at all everything was on my terms and any questions... See more

Rated 5 out of 5 stars

Harley Khalide. Was Great from start to finish iv had 2 weeks of hell with car finance 365 messing me around . Harley put me at ease sorted out my finance package he needs a pay rise for his good wor... See more

Rated 5 out of 5 stars

Kai was so helpful and professional. He helped me find options of the cars I wanted and listened to my preferences and sent me ones that were exactly what I wanted to a T! Now I’m so excited to get my... See more

Rated 5 out of 5 stars

James Doyle provided an outstanding service from start to finish during my car purchase. His professionalism, transparency, and attention to detail made the entire process stress-free and enjoyable. J... See more

Rated 5 out of 5 stars

Had the absolute pleasure dealing with max from zuto made the whole process very easy and straight forward and was also very knowledgeable as well so would recommend Rhys

Rated 5 out of 5 stars

Max has been great throughout my search for a new vehicle. Quick and efficient communication at all times which made the process super easy. Each vehicle was checked out and he always made sure to war... See more

Rated 5 out of 5 stars

Checked to see if I could finance an audi a3, got a call back in <5 minutes. Oli was great, had a look at the original car I enquired for and found a better one. Keeping in mind that I’ve never financ... See more

Rated 5 out of 5 stars

had an amazing experience with sam he explained everything well and clear for me, had such a friendly calming conversation. would definitely recommend zuto to anyone who doesn’t understand finance and... See more

Rated 5 out of 5 stars

I was contacted by David couchman after looking for a new vehicle, he then asked me what type I was after so I told him that I seen one on auto trader. I gave him the details and from there he did all... See more

Rated 5 out of 5 stars

Five-Star Review for Charli Bavin at Zuto I had an absolutely fantastic experience working with Charli Bavin at Zuto! From start to finish, Charli was cheerful, friendly, and genuinely happy to... See more

Rated 5 out of 5 stars
Verified

“I recently got my first car through Zuto and had a brilliant experience. Daniel Jones was very helpful from start to finish, kept me updated and made everything easy to understand. Really happy with... See more

Rated 5 out of 5 stars

I had a great experience using Zuto for my car finance. The whole process was simple, transparent, and surprisingly quick. From the start, the team was friendly and took the time to explain all my o... See more

Rated 5 out of 5 stars

I had an amazing experience with Max at Zuto. From the very first call, he went above and beyond to help me secure the finance for my KTM 125 Duke. I had a ton of questions throughout the proces... See more

Rated 5 out of 5 stars
Verified

I purchase a car today Conner help me a lot. He’s the best one so guys if you’re looking to buy a car finance gain touch rate Conner he’s the great man thanks Conner You are a great man.

Rated 5 out of 5 stars

This was my first time buying a car on finance, and Joe’s advice was incredibly helpful. I was at work and wasn’t able to talk properly at the time, but he was very patient and understanding. He still... See more

Rated 5 out of 5 stars

I found Ben Campbell to be very helpful in getting my car over the line. On the phone, he was polite and guided me through everything. During his absence, I also spoke with a few other members who wer... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Excellent service from Joe Winetroube at Zuto I had an amazing experience with Zuto thanks to Joe Winetroube. He was incredibly helpful from start to finish and made the whole process... See more

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Company details

  1. Car Finance and Loan Company
  2. Auto Broker
  3. Finance Broker

About Zuto

Written by the company

Zuto are car finance specialists and we will search our panel of over 275 finance options from a wide range of different lenders to help find the right car finance product to suit your individual circumstances and your budget. We've been doing this since 2006 so you're in safe hands with Zuto.

Our range of products includes HP (Hire Purchase) and PCP (Personal Contract Purchase) options, amongst others.

Our team of dedicated car buying experts are on hand throughout the journey to offer support with finding a car. We work with a network of verified dealers so you can buy a car in confidence, and our team will run free vehicle valuations and history checks on any vehicle you're interested in to make sure you're getting a fair deal.

Over 5 million car buyers have trusted Zuto, and you can get a finance quote with no impact on your credit score.

Contact info

4.8

Excellent

TrustScore 5 out of 5

49K reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Uncomplicated and stress free

Tom Clarke was fantastic. I found the whole process very easy. Everything was explained clearly to me and I was listened to regarding budget affordability and what I was looking for. It was a swift and uncomplicated process which was stress free. Tom was exceptionally helpful and knowledgable and dealt with everything I needed in a really efficient way.

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

We went with them for car finance; they were invaluable and got us approved. We signed a credit agreement and awaited the funds, but then they suddenly refused. I didn't understand why at the time. Subsequently, we were approved with a second lender, and this time, the funds were paid out directly to the garage, which was delivering the car approximately 150 miles away. We received a welcome call from the finance company, and during the process of confirming details, it became clear that Zuto had submitted only half of our information, along with some details from someone else. The finance company then requested the funds to be returned from the garage. The garage rang me to inform me that they had stopped halfway through the delivery. We contacted the finance company, which explained that the information supplied by Zuto was incorrect and that the finance had been withdrawn. By this point, I had arranged insurance for the new car and cancelled the insurance on my old car, as it was being part-exchanged. The garage also incurred costs for part of the delivery. I later discovered from the first company that they had seen a second loan application in my name, which we had not submitted, indicating another mix-up by Zuto. I had to contact Zuto to speak with them. They pretended they believed we had halted the transaction. Although they apologised, they showed no interest in any losses I or the garage had incurred and neither offered to resolve the problem nor provided any assistance or support.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Oliver

Oliver, has been an absolutely patient in dealing finding me an affordable price for a car. I got accepted, but I felt sorry for changing my mind and withdrawn the deal the next day! But Oliver handled it professionally and very understanding in my explanation, thank you so much, I appreciate all the effort you have spent and mike/Luke. I can't thank you guys enough.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent communication enquired about a car,two days later I was the owner of it,had all the information I needed & got 12 months mot at no extra cost to me,I would highly recommended this company & will definitely use again in future,big thanks to Dan

8 December 2025
Unprompted review
Rated 2 out of 5 stars
Verified

Great until u sign with them, then you're on your own.

Great to start off with, quick and responsive...but that's only until you sign any documents. It then goes silent, and you won't get a response until you call someone who then sends you information through the WhatsApp for you to then follow things up yourself. So one minute you have an advisor, but as soon as you sign, you're on your own, which is poor.

5 December 2025

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